Avoka Showcases Digital Financial Innovation with Omni-Channel SmartForms at FinovateSpring 2014

Avoka, a leading customer experience management company specializing in SmartForm & Transaction Management (SFTM), will showcase Avoka TransactWeb, a software platform revolutionizing the financial services industry by transforming paper, PDF and web forms into a seamless omni-channel customer transaction experience, at FinovateSpring 2014.

Avoka was handpicked to present Avoka TransactWeb at FinovateSpring 2014, a two-day showcase of cutting-edge financial and banking technology innovations from established companies and startups, held in San Jose, CA, April 29-30, 2014.

Today’s customers want—and expect—a seamless and convenient transaction experience when applying for a loan or opening a new account. Avoka TransactWeb’s innovative technology lets customers start, stop and finish a single transaction across all channels—branch, call center, web, mobile—without interruption.

“Avoka TransactWeb delivers what financial services institutions need,” said Philip Copeland, CEO for Avoka. “Our patented technology simplifies the sales process and improves convenience for customers while increasing conversion rates and reducing abandonments for financial institutions. Avoka TransactWeb is a true game changer.”

Avoka TransactWeb:

• Requires no programming.
• Transforms enterprise-level form-based transactions from account opening, loan applications and claims into cross-channel SmartForm Transactions available on smartphones, tablets and desktop computers.
• Supports customers with both self-service and assisted channels such as in-branch, call centers and mobile sales staff.
• Gives customers the tools and convenience of moving seamlessly between devices and channels when completing a single transaction.

About Finovate

FinovateSpring 2014 is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology. FinovateSpring 2014 will feature Finovate’s signature demo-only format with over 60 companies receiving just seven minutes on stage to demo their latest innovations. Held in San Jose, CA, the event offers an insight-packed glimpse of the future of money via a fast-paced, intimate and unique format. Visit www.finovate.com/spring2014.

About Avoka

Avoka is one of the world’s leading customer experience management companies specializing in SmartForm & Transaction Management (SFTM). Avoka powers more than 16,000 Digital SmartForms for banking, insurance, healthcare, construction, energy, mining and education companies, and government organizations worldwide, capturing and delivering over 100 million business-critical customer transactions each year into back-office ERP, BPM, ECM and CRM systems. Avoka has operations in the US, Europe and Asia-Pacific. Visit http://www.avoka.com.