Hastings Mutual Partners with Identity Theft 911(R) to Provide Identity Fraud Advocacy Services

Hastings Mutual Insurance Company has teamed up with Identity Theft 911®, a leading provider of identity management solutions, to provide its policyholders with proactive identity theft services and on-demand access to fraud specialists. Hastings Mutual is offering these services free of charge to all Homeowners, Farmowners, and Manufactured Homeowners policyholders (excluding partnerships and corporations).

The Federal Trade Commission (FTC) says that identity theft is the fastest growing crime in America, topping the FTC's list of consumer complaints for seven consecutive years. Victims don't just suffer a loss of time and money from the crime; according to the FTC's latest Identity Theft Survey Report, victims have also reported getting harassed by debt collectors, having to make repeated credit corrections, being rejected for loans, and having banking and insurance problems.

When the opportunity arose to provide our policyholders with a valuable service, the Identity Protection Program, we did not hesitate to move forward, stated Charles Johnson, Vice President of Marketing for Hastings Mutual. We are thrilled to partner with Identity Theft 911 in this endeavor, and have complete confidence that we're providing our customers with the best, setting Hastings Mutual apart from our many competitors.

Many victims are overwhelmed after being hit by identity theft, said Matt Cullina, CEO of Identity Theft 911. Hastings Mutual recognizes the critical need for one-on-one victim advocacy, and we're happy to provide their policyholders with our Life Stages services.

Identity Theft 911 Life Stages

The Life Stages program addresses the particular vulnerabilities to one's identity when they relocate, travel, want to protect a minor's identity, are deployed in the military, lose a loved one, or experience a disaster. In particular with Identity Travel Services, a traveler's personal advocate works with family and friends to send emergency funds through secure channels, while working with the victim to protect financial, credit and identity datasecuring access to bank, credit union, brokerage, and credit card accounts and credit files and obtaining any needed documentation.

Identity Theft 911 Resolution Services

If a policyholder becomes a victim of identity theft, an advocate will guide them through the entire process of restoring their identity. Identity Theft 911's resolution service includes:

Unlimited one-on-one access to an expert personal advocate

Fraud alerts placed with all three credit bureaus and a review of credit reports

Assistance preparing the Fraud Victim Affidavit and documents

Assistance notifying all relevant businesses, agencies and institutions

Assistance replacing checks, credit cards and debit cards

A full year of credit monitoring, fraud monitoring and follow-up after resolution

All services apply to immediate family members

In addition to identity theft resolution services, Hastings Mutual Insurance policyholders will have access to Identity Theft 911's educational material through a dedicated website: www.hastingsmutual-idtheft.com.

About Hastings Mutual Insurance Company

Hastings Mutual is a regional Property Casualty insurance company operating in five Midwestern states. The company, based in Hastings, Michigan, has been writing commercial, farm, and personal lines business through independent agents since 1885. For more information about Hastings Mutual, access the company web site: www.hastingsmutual.com.

About Identity Theft 911

Identity Theft 911 is an industry leader in identity management, providing innovative, enterprise-level fraud solutions and consumer education to Fortune 500 companies, many of America's largest insurance companies and corporate benefit providers, and a wide spectrum of financial institutions, colleges, and universities. More than 12 million households are enrolled in Identity Theft 911's comprehensive identity management programs. For more information, call 480-355-8500 or visit www.identitytheft911.com.

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Contacts:

Padilla Speer Beardsley
Amanda Sham, 212-752-8338
asham@psbpr.com

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