FORM 11-K SECURITIES AND EXCHANGE COMMISSION WASHINGTON D.C. 20549 ANNUAL REPORT PURSUANT TO SECTION 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 (X) Annual report pursuant to Section 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2002 OR ( ) Transition report pursuant to Section 15(d) of the Securities Exchange Act of 1934 For the transition period from _________ to ________ Commission file number 333-106868 A. FULL TITLE OF THE PLAN AND THE ADDRESS OF THE PLAN, IF DIFFERENT FROM THAT OF THE ISSUER NAMED BELOW: Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust 1615 South 52nd Street Tempe, AZ 85281 B. Name of issuer of the securities held pursuant to the plan and the address of its principal executive office: Inter-Tel, Incorporated 1615 South 52nd Street Tempe, AZ 85281 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST FINANCIAL STATEMENTS AND SUPPLEMENTAL SCHEDULE DECEMBER 31, 2002 AND 2001 TABLE OF CONTENTS -------------------------------------------------------------------------------- PAGE Independent Auditors' Report...................................................3 Financial Statements: Statements of Net Assets Available for Benefits................................4 Statement of Changes in Net Assets Available for Benefits......................5 Notes to Financial Statements..................................................6 Supplemental Schedule: Schedule H, Line 4(i) - Schedule of Assets (Held at end of year)..............11 2 INDEPENDENT AUDITORS' REPORT To the Participants and the Plan Administrator of the Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust: We have audited the accompanying statements of net assets available for benefits of Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust at December 31, 2002 and 2001, and the related statement of changes in net assets available for benefits for the year ended December 31, 2002. These financial statements are the responsibility of the Plan's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with U.S. generally accepted auditing standards. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatements. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the net assets available for benefits of Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust at December 31, 2002 and 2001, and the changes in net assets available for benefits for the year ended December 31, 2002 in conformity with U.S. generally accepted accounting principles. Our audits were conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. The supplemental schedule of assets (held at end of year) is presented for purposes of additional analysis and is not a required part of the basic financial statements, but is supplementary information required by the Department of Labor's Rules and Regulations for Reporting and Disclosure under the Employee Retirement Income Security Act of 1974. This supplemental schedule is the responsibility of the Plan's management, and has been subjected to the auditing procedures applied in the audit of the basic financial statements and, in our opinion, is fairly stated in all material respects in relation to the basic financial statements taken as a whole. /s/ MAYER HOFFMAN MCCANN P.C. June 17, 2003 Phoenix, Arizona 3 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST STATEMENTS OF NET ASSETS AVAILABLE FOR BENEFITS -------------------------------------------------------------------------------- DECEMBER 31, ---------------------------- 2002 2001 ----------- ----------- ASSETS: Cash and cash equivalents $ 47,933 $ 33,599 ----------- ----------- Investments, at fair value 34,699,660 36,208,468 ----------- ----------- Receivables Employer contribution 1,502,302 1,414,318 Participant contributions 1,718 10,778 Interest and dividends 6,816 42,103 ----------- ----------- Total receivables 1,510,836 1,467,199 ----------- ----------- Total Assets 36,258,429 37,709,266 LIABILITIES: Excess contribution refund payable -- 11,434 ----------- ----------- Net assets available for benefits $36,258,429 $37,697,832 =========== =========== See accompanying notes to financial statements. 4 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST STATEMENT OF CHANGES IN NET ASSETS AVAILABLE FOR BENEFITS YEAR ENDED DECEMBER 31, 2002 -------------------------------------------------------------------------------- Additions to net assets attributed to: Interest and dividends $ 635,385 Contributions: Employer 1,502,302 Participant 4,775,629 Rollovers 718,380 ------------ Total additions 7,631,696 ------------ Deductions from net assets attributed to: Net depreciation in fair value of investments 7,155,258 Benefits paid to participants 2,305,599 Administrative expenses 63,324 Other 54,651 ------------ Total deductions 9,578,832 ------------ Asset Transfers to the Plan 507,733 ------------ Net decrease in net assets (1,439,403) Net assets available for benefits at beginning of year 37,697,832 ------------ Net assets available for benefits at end of year $ 36,258,429 ============ See accompanying notes to financial statements. 5 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2002 AND 2001 -------------------------------------------------------------------------------- (1) DESCRIPTION OF THE PLAN The following description of the Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust (the "Plan") provides only general information. Participants should refer to the Plan document for a more complete description of the Plan's provisions. GENERAL - The Plan is a defined contribution plan covering all employees of Inter-Tel, Incorporated and its subsidiaries (the "Company"). The Plan is administered by the Company. Effective January 1, 2001, an employee becomes eligible to participate in the Plan subsequent to the pay period in which the employee completes one hour of service. The Plan was established on December 1, 1984 and is subject to the provisions of the Employee Retirement Income Security Act of 1974, as amended ("ERISA"). CONTRIBUTIONS - Each year, participants may contribute a percentage or dollar amount of their annual compensation to the Plan up to the annual IRS maximum through regular payroll deductions. Participants have the opportunity to change the previously elected percentage or dollar contributions each business day, to be effective at the next bi-weekly payroll period. Eligible participants receive a discretionary matching Company contribution. For 2002, the Company matched 50 percent of the participant's basic contribution limited to six percent of the participant's 2002 compensation. At the Company's discretion, it may allocate profit sharing contributions at the end of each Plan year according to the terms of the Plan. PARTICIPANT ACCOUNTS - Each participant's account is credited with the participant's contributions, the Company's contributions and an allocation of Plan earnings. Allocations are based on participant account balances. The benefit a participant is entitled to receive is the participant's vested account balance. Participants may elect to have their accounts invested in mutual funds or common stock of the Company as offered by the Plan, or they may elect to have their accounts invested through individual self-directed brokerage accounts. VESTING - Participants immediately vest in their voluntary contributions plus actual earnings thereon and amounts rolled over from other plans into the Plan. Vesting in the Company's matching contribution is based on years of service. The employer contribution portion of each participant account vests starting the first year of service at a graduated amount each year until completing the sixth year of service. After six years, the participant is 100 percent vested in the employer contribution account. 6 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2002 AND 2001 -------------------------------------------------------------------------------- FORFEITURES - Forfeited balances of terminated participants' nonvested accounts are used to reduce future employer contributions. In 2002, forfeitures totaled $64,938 and are reflected as a reduction of employer contributions receivable and employer contributions at December 31, 2002 in the accompanying financial statements. PARTICIPANT LOANS - Participants can borrow from their accounts a minimum of $1,000, up to a maximum equal to the lesser of $50,000 or 50% of their vested account balance. Loan terms range up to a maximum of five years, with the exception of loans for the purchase of a primary residence, which carry a maximum of up to twenty years. Loans are secured by the balance in the participant's account and bear interest at a rate commensurate with prevailing rates at the time the loan is made as determined by the loan administrator. Principal and interest is generally paid ratably through payroll deductions. PAYMENT OF BENEFITS - Upon termination of service, a participant may receive a lump-sum amount equal to the vested value of his or her account. Upon death, disability, or retirement, participants or their beneficiaries may elect to receive lump sums or annual installments over a 10 year period. PLAN TERMINATION - Although the Company intends to continue the Plan indefinitely for the benefit of its participants, the Company has the right to discontinue its contributions at any time and to terminate or modify the Plan, subject to the provisions of ERISA. In the event of termination of the Plan, participants will become 100 percent vested in all of their accounts. (2) SIGNIFICANT ACCOUNTING POLICIES The significant accounting policies followed by the Plan are as follows: INVESTMENT VALUATION AND INCOME RECOGNITION - The Plan's investments are stated at fair value. Securities and mutual funds traded on national securities exchanges are valued at the last quoted sales price on the principal exchange on which they are traded. Securities, limited partnerships and real estate promissory notes for which no price is readily available on the valuation date are valued at fair value as determined by the Plan Administrator. Participant loans are valued at their outstanding balances, which approximates fair value. Purchases and sales of securities are recorded on a trade date basis. Interest income is recorded on the accrual basis. Dividends are recorded on the ex-dividend date. USE OF ESTIMATES - The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of net assets, and the reported amounts of changes in net assets during the year. Actual results could differ from those estimates. 7 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2002 AND 2001 -------------------------------------------------------------------------------- CONCENTRATIONS OF CREDIT AND INVESTMENT RISK - The Plan provides for various investment fund options, which in turn invest in any combination of mutual and other investment funds. Investment securities are exposed to various risks, such as interest rate, credit and overall market volatility risks. Due to the level of risk associated with certain investment securities, it is reasonably possible that changes in risks in the near term could materially affect participants' account balances and the amounts reported in the statements of net assets available for benefits and the statement of changes in net assets available for benefits. RECLASSIFICATIONS - Certain amounts in the 2001 statement of net assets available for benefits have been reclassified to conform to the current year presentation. (3) INVESTMENTS Investment information is summarized as follows: December 31, ------------------------- Investments at fair value: 2002 2001 ----------- ----------- Common stock $ 4,933,982 $ 4,579,931 Preferred stock 1,131 829 Money market accounts 5,298,864 4,190,407 Mutual funds 22,944,772 25,694,096 Unit investment trusts 64,265 19,455 Participant loans 1,068,334 1,100,090 Limited partnerships 28,716 21,695 Real estate note 295,813 534,813 Promissory note 33,583 36,952 Limited liability company units 30,200 30,200 ----------- ----------- Total investments, at fair value $34,699,660 $36,208,468 =========== =========== During 2002, the Plan's investments (including gains and losses on investments bought and sold, as well as held during the year) appreciated (depreciated) in fair value as follows: Common stock $ (201,703) Preferred stock 302 Mutual funds (6,951,945) Limited partnerships 5,399 Unit investment trusts (7,311) ----------- $(7,155,258) =========== 8 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2002 AND 2001 -------------------------------------------------------------------------------- Investments that represent five percent or more of the PLAN'S net assets at December 31 are as follows: 2002 ---------- CR Suisse Fixed Income $1,824,778 Growth Fund of America 3,558,782 Inter-Tel, Incorporated Common Stock 2,453,531 Invesco Technology II Fund 2,339,006 Invesco Total Return Fund 2,029,662 Janus Worldwide Fund 2,405,702 Schwab Government Securities Fund 4,303,425 Schwab S&P 500 - Investor Shares 2,331,598 Vanguard Windsor II Fund 3,094,771 Weitz Value Portfolio 3,419,215 2001 ---------- Dreyfus Disciplined Stock Fund $4,428,725 Inter-Tel, Incorporated Common Stock 2,363,642 Investco Technology II Fund 4,109,519 Investco Total Return Fund 2,158,077 Janus Worldwide Fund 2,874,776 Schwab Government Securities Fund 2,990,201 Schwab S & P 500 - Investor Shares 2,287,649 Vanguard Windsor II Fund 2,941,160 Weitz Value Portfolio 3,611,381 (4) ADMINISTRATIVE EXPENSES Substantially all of the Plan's administrative expenses, except for record-keeper fees associated with several specific fund expenses and special transaction fees, are paid by the Company. (5) PARTY-IN-INTEREST TRANSACTIONS Certain plan investments are shares of common stock of the Company or are funds held and managed by Charles Schwab Trust Company, the asset custodian; accordingly, these transactions qualify as party-in-interest transactions. Such transactions, while considered party in interest transactions under ERISA regulations, are permitted under the provisions of the Plan and are specifically exempt from the prohibition of party in interest transaction under ERISA. Fees paid and accrued by the Plan to the record-keeper for administrative fees amounted to $63,324 for the year ended December 31, 2002. 9 INTER-TEL, INCORPORATED TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2002 AND 2001 -------------------------------------------------------------------------------- (6) DIFFERENCES BETWEEN FINANCIAL STATEMENTS AND FORM 5500 The following is a reconciliation of net assets available for benefits as reported in the financial statements to the Form 5500: December 31, --------------------------- 2002 2001 ------------ ------------ Net assets available for benefits as reported in the financial statements $ 36,258,429 $ 37,697,832 Amounts allocated to withdrawn participants -- (3,564) ------------ ------------ Net assets available for benefits as reported in the Form 5500 $ 36,258,429 $ 37,694,268 ============ ============ The following is a reconciliation of benefits paid to participants as reported in the financial statements to the Form 5500: Year Ended December 31, 2002 ----------- Benefits paid to participants as reported in the financial statements $ 2,305,599 Less: Amounts allocated on Form 5500 to withdrawn participants at December 31, 2001 (3,564) Less: Corrective distributions (11,569) ----------- Benefits paid to participants as reported in the Form 5500 $ 2,290,466 =========== Amounts allocated to withdrawn participants are recorded on the Form 5500 for benefit claims that have been processed and approved for payment prior to year-end but not yet paid. (7) INCOME TAX STATUS The Plan has received a favorable determination letter from the Internal Revenue Service dated January 8, 1992 stating that the Plan is qualified under Section 401(a) of the Internal Revenue Code (`'the Code") and, therefore, that the related trust is exempt from federal and state income or franchise taxation. Subsequent amendments have been structured to and are intended to maintain the Plan's tax status. Once qualified, the Plan is required to operate in conformity with the Code to maintain its qualification. The Plan administrator believes the Plan is being operated in compliance with the applicable requirements of the Code and ERISA, and, therefore, believes that the Plan is qualified and the related trust is exempt from federal and state income or franchise taxes.. 10 SUPPLEMENTAL SCHEDULE INTER-TEL, INCORPORATED EIN: 86-0220994 TAX DEFERRED SAVINGS PLAN AND RETIREMENT TRUST: PLAN #001 SCHEDULE H, LINE 4(i) SCHEDULE OF ASSETS (HELD AT END OF YEAR) DECEMBER 31, 2002 -------------------------------------------------------------------------------- (C) DESCRIPTION OF INVESTMENT INCLUDING MATURITY DATE, RATE (B) IDENTITY OF ISSUE, BORROWER, LESSOR INTEREST, COLLATERAL, PAR (a) OR SIMILAR PARTY OR MATURITY VALUE (D) COST (E) CURRENT VALUE --- ---------------- ----------------- -------- ----------------- Common Stock: 8x8, Inc. 2,500 shares ** $ 550 3Com Corporation 100 shares ** 463 Abaxis, Inc 2,000 shares ** 7,920 ABM Industries, Inc 4 shares ** 68 ACLN Ltd. 115 shares ** 1 ADAPTEC 200 shares ** 1,130 Advanced Viral Research 13,000 shares ** 1,040 Aerocentury Corp. 3,900 shares ** 12,870 Agere Systems Inc 9 shares ** 13 Allianz AG ADR 300 shares ** 2,865 Amdocs Limited 200 shares ** 1,964 American Movil AOR Inc. 100 shares ** 1,390 Amylin Pharmaceuticals, Inc 2,000 shares ** 32,280 Anheuser Busch Co. Inc. 102 shares ** 4,952 Annaly Mortgage Management, Inc 300 shares ** 5,640 AOL Time Warner Inc. 100 shares ** 1,310 Applied Materials, Inc. 600 shares ** 7,818 Aquila, Inc. 2,000 shares ** 3,540 Asiainfo Holdings, Inc. 2,000 shares ** 12,680 Avanex Corp. 20 shares ** 21 Aware, Inc. 700 shares ** 1,526 Axtive Corporation 2,500 shares ** 425 Bassett Furniture Industries 567 shares ** 8,117 Biocryst Pharmaceuticals 1,500 shares ** 1,440 Biogen 500 shares ** 20,030 Biotransplant, Inc. 500 shares ** 225 Boeing Company 2,400 shares ** 79,176 11 Brooktrout, Inc. 500 shares ** 2,650 California Amplifier, Inc. 200 shares ** 1,002 Calpine Corporation 1,000 shares ** 3,260 Charter Communications 5,055 shares ** 5,965 Chevron Texaco Corp. 1,000 shares ** 66,480 Cisco System, Inc. 5,300 shares ** 69,430 CKE Restaurants, Inc. 5,000 shares ** 21,500 Coca Cola Company 240 shares ** 10,528 Coded Communications Corp. 15,500 shares ** 2 Cohu, Inc. 500 shares ** 7,350 Comdisco Holding Co. Rts 10,000 shares ** 820 Corvis Corp. 59 shares ** 42 Costco Wholesale Corp. 300 shares ** 8,418 Covad Communications Group, Inc. 5,750 shares ** 5,405 Critical Path, Inc 25 shares ** 13 Dell Computer Corp. 100 shares ** 2,674 Deltagen, Inc. 2,500 shares ** 1,200 Digital Lightwave, Inc. 210 shares ** 259 Disney Walt HLDG, Co. 193 shares ** 3,148 Divine Inc. 17 shares ** 24 DSL.Net Inc. 1,000 shares ** 490 Dynergy, Inc. Cl A 552 shares ** 651 Earthlink, Inc. 1,001 shares ** 5,455 Eastman Kodak Company 3,685 shares ** 129,107 Edulink, Inc. 20,000 shares ** 52 EFunds Corp. 1,300 shares ** 11,843 Emulex Corp. 600 shares ** 11,130 Enron Corp. 40 shares ** 3 Enterasys Networks, Inc. 350,000 shares ** 546,000 Exxon Mobile Corp. 140 shares ** 4,897 Foster Wheeler Ltd. 900 shares ** 1,044 Foundry Networks, Inc. 87 shares ** 612 Frontier Insurance Group, Inc. 183 shares ** 1 Frozen Food Express, Inc. 270 shares ** 701 General Electric Co. 1,101 shares ** 26,808 Genome Therapeutics Corp. 1,900 shares ** 2,945 Gillette Co. 200 shares ** 6,072 Global Crossing Ltd. 515 shares ** 9 Global Power Equipment Group 2,500 shares ** 12,325 Globalstar Telecom 500 shares ** 26 Goodrich Corporation 3,000 shares ** 54,960 Goodyear Tire & Rubber Company 371 shares ** 2,526 Gunslinger Records, Inc. 42,500 shares ** 213 Hewlett Packard Company 689 shares ** 11,961 Hollis-Eden Pharmaceuticals 61 shares ** 357 12 Home Depot, Inc. 1,159 shares ** 27,774 House 2 Home, Inc. 2,000 shares ** 0 Impath, Inc. 16 shares ** 316 Infosys Tech Spon Adr 300 shares ** 20,865 Intel Corp. 4,899 shares ** 76,277 International Business Machines 100 shares ** 7,764 * Inter-Tel, Incorporated 117,338 shares ** 2,453,531 Iomega Corp. 1,050 shares ** 8,243 Iridium World Communications 60 shares ** 6 ISCO International, Inc. 5,440 shares ** 1,741 IVAX Corp. 62 shares ** 752 J M Smuckers Co. 5 shares ** 199 Juniper Networks, Inc. 200 shares ** 1,360 Kafus Industries, Ltd. 20,000 shares ** 14 Keithley Instruments, Inc. 34 shares ** 429 King Pharmaceuticals, Inc. 973 shares ** 16,726 K-Tel International, Inc. 362 shares ** 16 Level 3 Communications, Inc. 300 shares ** 1,470 Ligand Pharmaceuticals 300 shares ** 1,611 Limited, Inc. 1 share ** 14 Lipid Sciences, Inc. 2,000 shares ** 2,460 Lowes Corp. Carolina Group 700 shares ** 14,189 Lowes Companies 1,208 shares ** 45,290 Lucent Technologies, Inc. 437 shares ** 551 Lumenon Innovation Lightwave 150 shares ** 20 Lynx Therapeutics 2,500 shares ** 1,025 Macrochem Corp. Del 3,000 shares ** 1,500 Mangosoft, Inc. 250 shares ** 28 Maxim Integrated Products, Inc. 65 shares ** 2,148 McHenry Metals Golf Corp. 5,000 shares ** 1 McLeod USA, Inc. 1,900 shares ** 38 McLeodusa Inc. 111 shares ** 93 Merck & Co., Inc. 2,500 shares ** 141,525 Metromedia Fiber Network 1,801 shares ** 18 Microsemi Corp. 31 shares ** 189 Microsoft Corp. 3,045 shares ** 157,427 Motorola, Inc. 940 shares ** 8,133 Moving Bytes, Inc. 20,000 shares ** 1,800 Multex Systems, Inc. 500 shares ** 2,100 Nabors Industries, Ltd. 55 shares ** 1,940 Napro Biotherapeutics 2,000 shares ** 1,360 Neomagic Corp. 500 shares ** 540 Network Commerce, Inc. 133 shares ** 3 NMS Communications 840 shares ** 1,613 Nokia Corp 494 shares ** 7,657 13 Nortel Networks Corp. 14,385 shares ** 23,160 Northpoint Communication Holdings 1,000 shares ** 1 Northwestern Corp. 1,100 shares ** 5,588 Novell, Inc. 4,000 shares ** 13,360 Oilex, inc 9,000 shares ** 1 Oracle Corp. 2,203 shares ** 23,792 Palm, Inc. 33 shares ** 518 Penn Traffic Co. 500 shares ** 1,750 Perot System Corp. 150 shares ** 1,608 Petsmart, Inc. 3,700 shares ** 63,381 Pfizer, Inc. 1,000 shares ** 30,570 Pinnacle Systems 4,300 shares ** 58,523 PNC Bk Corp. 1,700 shares ** 71,230 Polycom 286 shares ** 2,722 Practiceworks, Inc. 386 shares ** 3,052 Priceline.com, Inc. 200 shares ** 320 Qualcomm, Inc. 374 shares ** 13,610 Qwest Communications International 2,866 shares ** 14,330 Read-Rite Corp. 2,600 shares ** 910 RF Micro Devices Inc. 2,100 shares ** 15,393 Ribozyme Pharm, Inc. 7,500 shares ** 1,800 Ritchie Brothers Auctioneers 400 shares ** 12,940 Saba Software, Inc. 2,500 shares ** 2,650 Save the World Air, Inc. 5,900 shares ** 2,065 Scientific Atlanta, Inc. 4,000 shares ** 47,440 Sears Roebuck & Company 430 shares ** 10,296 Siebel Systems, Inc. 28 shares ** 209 Sonic Corp. 100 shares ** 2,049 Southtrust Corp. 2,000 shares ** 49,700 Southwest Airlines 135 shares ** 1,877 Spectralink Corp. 500 shares ** 3,590 Starbase Corp. 50 shares ** 137 Storagenetworks, Inc. 154 shares ** 179 Sun Microsystems, Inc. 3,455 shares ** 10,745 Sysco Corp. 1,000 shares ** 29,790 Target Corp. 200 shares ** 6,011 Targeted Genetics Corp. 2,000 shares ** 800 Teardrop Golf Company 2,000 shares ** 8 Techne Corp. 116 shares ** 3,314 Telaxis Communications Corp. 1,800 shares ** 324 Telefonos de Mexico 100 shares ** 3,175 Telegen Corp. 3,790 shares ** 606 Terayon Communication Systems 205 shares ** 420 Texas Instruments, Inc. 3,500 shares ** 52,535 * The Charles Schwab Corp. 1,000 shares ** 10,850 14 Tyco Intl. Ltd. 500 shares ** 8,540 U. S. Physical Therapy, Inc. 1,200 shares ** 13,380 Vitalworks, Inc. 1,548 shares ** 5,960 Vitesse Semiconductor Corp. 46 shares ** 100 Walgreen Company 201 shares ** 5,860 Wal-Mart Stores, Inc. 100 shares ** 5,050 Wattage Monitor, Inc. 6,000 shares ** 1 Worldcom, Inc. 70,661 shares ** 9,750 Worldcom, Inc - MCI Group 27 shares ** 4 Xcelera, Inc. 50 shares ** 31 Xerox Corp. 2 shares ** 15 3M Company 222 shares ** 27,394 ----------- 4,933,982 Preferred Stock: Practiceworks 6% B 377 shares ** 1,131 ----------- Mutual Funds: AIM Equity Fund Class A 1,948 shares ** 24,889 Artisan Midcap Fund 169 shares ** 3,311 AXA Rosenbert US Small Cap Fund 118 shares ** 1,097 Baron Asset Fund 59 shares ** 2,034 Berger Mid Cap Value Fund 696 shares ** 10,233 Buffalo Small Cap Fund 823 shares ** 12,179 Calamos Growth FD CL A 63 shares ** 1,970 Calvert Income Fund 130 shares ** 2,119 CR Suisse Capital Appreciation Fund 120 shares ** 1,462 CR Suisse Fixed Income 188,510 shares ** 1,824,778 Dodge & Cox Income Fund 2,251 shares ** 28,739 Dodge & Cox Stock Fund 33 shares ** 2,931 Dreyfus Appreciation Fund 1,628 shares ** 50,787 Dreyfus Disciplined Stock Fund 1 share ** 9 Dreyfus Premier Emerging Mkts CL A 241 shares ** 2,671 Fidelity Magellan Fund 297 shares ** 23,472 Franklin Small Cap Growth Fund 2,437 shares ** 53,491 Fremont US Micro Cap Fund 1,136 shares ** 21,568 Gabelli Growth Fund 263 shares ** 4,998 Growth Fund of America CL F 192,680 shares ** 3,558,782 Harbor Bond Fund 94 shares ** 1,105 Harbor International Growth Fund 155 shares ** 1,024 Hennessy Cornerstone Growth Fund 455 shares ** 6,040 Invesco Leisure Fund 710 shares ** 22,605 Invesco Technology Fund 60 shares ** 1,037 Invesco Technology II Fund 136,068 shares ** 2,339,006 Invesco Total Return Fund 97,113 shares ** 2,029,662 15 Janus Balance Fund 2,148 shares ** 38,397 Janus Growth & Income Fund 325 shares ** 7,591 Janus Mercury Fund 1,027 shares ** 15,157 Janus Olympus Fund 150 shares ** 2,991 Janus Overseas Fund 134 shares ** 2,048 Janus Worldwide Fund 74,874 shares ** 2,405,702 Jensen Portfolio, Inc. 1,446 shares ** 29,022 Julius Baer Intl Equity Fund 1,724 shares ** 34,383 Loomis Sayles Bond Fund 5,524 shares ** 60,707 Managers Special Equity Fund 33 shares ** 1,833 Meridian Value Fund 378 shares ** 10,621 MFS Research Fund 82 shares ** 1,153 Navellier Mid Cap Growth 1,678 shares ** 29,094 NB Genesis Fund 123 shares ** 2,418 NB Ltd Maturity Bond Fund 431 shares ** 4,174 Oakmark Equity Income Fund 256 shares ** 4,613 Oakmark Fund 445 shares ** 13,384 Oakmark International Fund 277 shares ** 3,644 Oakmark Select Fund 1,633 shares ** 38,898 PBHG Clipper Focus PBHG 233 shares ** 3,078 Pimco Real Return Fund 5,368 shares ** 60,445 Pioneer Mid Cap Value Class A 3,059 shares ** 53,015 Prime Retail, Inc. 333 shares ** 42 Putnam Growth & Income Fund 3,009 shares ** 42,550 Putnam Intl Growth Fund CL A 109 shares ** 1,793 Royce Low Priced Stock Fund 534 shares ** 5,208 Royce Opportunity Fund 524 shares ** 3,863 Royce Special Equity Fund 361 shares ** 5,142 Royce Total Return Fund 1,571 shares ** 13,148 RS Diversified Growth Fund 274 shares ** 3,874 Safeco Growth Opportunities 51,986 shares ** 893,644 * Schwab 1000 Fund 197 shares ** 4,891 * Schwab S&P 500 - Investor shares 172,201 shares ** 2,331,598 Scudder Technology Fund 99 shares ** 941 Sound Shore Fund 117 shares ** 3,026 Strong Advantage Common Stock 580 shares ** 9,263 Strong Government Securities Fund 213 shares ** 2,373 Strong Mid Cap Disciplined Fund 243 shares ** 3,603 Strong Ultra Short Fund 1,508 shares ** 14,190 Templeton Developing Markets Trust 1,947 shares ** 19,470 Templeton Foreign Fund 8,809 shares ** 73,200 Thompson Plumb Growth Fund 83 shares ** 2,889 Torray Fund 105 shares ** 3,394 Turner Mid Cap Fund 192 shares ** 2,827 Van Kampen Emerging Growth Fund 114 shares ** 3,231 16 Van Kampen Real Estate Sec Fund 288 shares ** 3,929 Vanguard F-1 Secs GNMA Portfolio 258 shares ** 2,778 Vanguard Growth Index Fund 633 shares ** 12,619 Vanguard Healthcare Fund 522 shares ** 50,225 Vanguard Index Trust 500 Portfolio 151 shares ** 12,215 Vanguard International Growth Portfolio 742 shares ** 9,017 Vanguard Wellesley Income Fund 2,030 shares ** 40,388 Vanguard Windsor II Fund 148,787 shares ** 3,094,771 Weitz Value Portfolio 122,465 shares ** 3,419,215 White Oak Growth Stock 47 shares ** 1,088 ----------- 22,944,772 Unit Investment Trusts: Ishares S&P Smallcap 600 800 shares ** 52,080 Nasdaq 100 500 shares ** 12,185 ----------- 64,265 Money Market Accounts: * Charles Schwab Money Market Fund 995,064 shares ** 995,064 * Schwab Government Securities Fund 4,303,425 shares ** 4,303,425 * Schwab Stock Liquidity 375 shares ** 375 ----------- 5,298,864 Limited Partnerships: Beaconsfield LP Fund I 1 unit ** 17,917 Beaconsfield LP Fund II 1 unit ** 8,066 Kaneb Pipe Line Partners LP 78 units ** 2,733 ----------- 28,716 Limited Liability Company Units Angstrom Preferred Holdings, LLC 20,000 units ** 30,200 ----------- Promissory Note: Baptist Foundation Promissory Note Interest rate: 11.75%; maturity date: November 7, 2012; unsecured ** 33,583 ----------- Real estate note: Forest Lakes Real Estate Interest rate: 14%; maturity date: August 1, 2004; secured by real estate ** 295,813 ----------- 17 * Participant loans Interest rates ** 1,068,334 ranging from ----------- 6.75% to 7.5% Total investments $34,699,660 =========== * Denotes a party-in-interest ** Disclosure of historical cost information is not required for participant directed investments. 18 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust has duly caused this report to be signed by the undersigned hereunto duly authorized. Inter-Tel, Incorporated Tax Deferred Savings Plan and Retirement Trust By /s/ Kurt R. Kneip ------------------------------------------------- Inter-Tel, Incorporated Kurt R. Kneip Sr. Vice President and Chief Financial Officer Date: July 8, 2003 19 EXHIBIT INDEX Exhibits: Exhibit 23.1 - Consent of Independent Accountants Exhibit 99 - Section 906 Certification 20