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Employers Are Introducing AI: 77% of Workers Lost on How to Use It

By: Infragistics via GlobeNewswire
August 22, 2024 at 09:00 AM EDT

Cranbury, NJ, Aug. 22, 2024 (GLOBE NEWSWIRE) -- Slingshot, the work management platform from software company Infragistics that brings data to the center of everything teams work on, has released Part 1 of its two-part 2024 Digital Work Trends Report. The second annual report reveals a disconnect between the managerial expectations of AI in the workplace and how employees are using AI in their day-to-day work. While employers have implemented AI to support employees’ initial research for tasks and projects (62%), help employees manage their workflow (58%) and analyze data (55%), nearly two-thirds of employees (63%) are instead primarily leveraging AI to double check their work.

“The workplace continues to undergo a rapid transformation as we now see more employers implementing AI tools into their businesses to drive efficiencies and increase productivity. While employers have specific intentions for AI in the workplace, it’s clear that they’re not aligned with employees’ current use of AI. Much of this comes down to employees’ education and training around AI tools,” said Dean Guida, Founder of Slingshot.

The new report, based on research conducted by market research firm Dynata, on behalf of Slingshot, reveals that only 23% of employees feel completely educated and trained on AI. And while 72% of employers say their employees are at least adequately trained on AI, only 53% of employees believe they are. There’s also a significant difference between genders with AI training: two-thirds (66%) of males feel they are adequately trained on AI, while only 44% of females say the same.

Additional findings of the report include: 

  • Employers believe AI is driving more productivity than employees are experiencing: While more than half (60%) of employers believe that AI is significantly increasing employees’ productivity, only 44% of employees say they’re seeing a significant increase to their productivity with AI. Ten percent (10%) of employees say that AI is not increasing their productivity at all.
  • A majority of employees are getting at least one to two hours back in their workday with AI. Seventy-nine percent (79%) of employees say that AI saves them at least 1-2 hours a day, with 37% of employees saving 3-4 hours using AI tools. With the extra time in their workday, 63% of employees are reducing their overload of work to complete tasks in a timely manner, and 54% are using the time saved to re-prioritize and manage their workload more efficiently.
  • Many employers say their company’s data is not ready to support AI. Nearly half (45%) of employers say they haven’t yet implemented AI because their company’s data—or information that tracks performance, process, people and profitability–is not ready. For many companies, this means their data is siloed across departments, platforms and channels, and without centralized data, AI cannot run. Data is top of mind for employees too: 32% of employees say their company would be ready to support AI if it offered more training around data and AI.

“AI has the potential to change the way teams work by allowing them to trade in highly repetitive, mundane tasks for more high-level, strategic projects. But the only way to unlock AI’s full potential in the workplace is to properly prepare employees and companies’ overall operations. Employers and employees are certainly on their way, but there’s still a lot more to be done, starting with centralizing data, increasing education around AI and reskilling and upskilling employees through continued training,” continued Guida.

Slingshot’s 2024 Digital Work Trends Report is based on responses from 253 adult respondents across four age groups and all 50 states. Part 1 of the report can be viewed here.

# # #

About Slingshot

Slingshot is the work management platform that gives teams a single place to collaborate, make data-driven decisions, manage projects, share content and set goals. By connecting everyone with everything they need to get work done, Slingshot puts an end to the interrupted workflows that result from constant app-switching to optimize processes and boost team productivity. The AI-powered platform brings data to the center of workflows, project and individual tasks to help teams make more informed decisions, faster, and drive business growth. Slingshot is available as a desktop app (Mac and Windows) and mobile app (Apple App Store and Google Play), and can be accessed on any web browser at slingshotapp.io. The platform was built by software company Infragistics.

Attachments

  • Employees aren’t using AI how employers intended
  • Most employees don’t feel completely educated or trained on AI

Beth Brody
Infragistics
908-295-0600
beth@brodypr.com

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