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HOLLADAY, Utah, February 23, 2023 (Newswire.com) - Swell, the practice experience platform for healthcare, announced today that its Board of Directors has appointed co-founder Zeke Kuch as Chief Executive Officer effective immediately. Co-founder Drew Sparks will step down from day-to-day operations but will remain a member of the Board of Directors. 

"I'm thrilled about Swell's direction and focus, which is what made it so difficult to step down," says Sparks. "But I feel the time has come for me to pursue new opportunities and watch Swell continue to grow from a distance. I have absolute faith in Zeke as a leader, and I couldn't be more proud of what we accomplished together in my time at Swell."

"We're deeply indebted to Drew and his hard work creating and growing Swell as a company and product. We've seen tremendous growth and innovation with him at the helm, and we wish him the best of luck in his future endeavors," says Board Member Benson Metcalf of 2.0 Ventures. 

Thomas Lehrman of Teamworthy Ventures also noted that while it's sad to see Sparks step down, the board is excited that Swell's next evolution will be led by Kuch. "Zeke is a proven leader whose focus, tenacity, and charisma will usher in an exciting new era for Swell, and we know he'll continue their march toward greatness," says Lehrman. 

Kuch previously held the role of President & Chief Revenue Officer at Swell, where he guided the marketing and sales organization to massive year-over-year growth, even in the face of the COVID-19 pandemic and other market disruptions.  

"Drew has been essential to the success of the product and the business. Without him, we couldn't have built and scaled such a successful platform," says Kuch, "but with this transition comes a new beginning. I'm as excited as I've ever been about Swell and our next phase. We have huge plans underway that will change the way healthcare practices collect and manage patient and employee feedback." 

Swell also announced an evolution to its product roadmap for 2023, which focuses exclusively on the healthcare space. "We're more focused than ever on helping healthcare organizations understand their practices inside and out. This includes helping them gather feedback from their patients and staff or providing insights across their entire brand. These insights are instrumental in helping practices solve the biggest problems facing healthcare today," says Kuch. 

About Swell

Swell is a practice experience platform that empowers healthcare clinics to modernize the ways they manage their brand, patient, and employee experiences. Swell puts patient interaction front and center and uses messaging tools to automate every touchpoint so practices can tap into powerful patient insights and generate reviews that bring in new patients. Learn how Swell is shaping the future of patient experience at www.swellcx.com.