December 22, 2012 at 09:02 AM EST
New and Improved Live Chat Widget Makes Sterling Online Customer Service Possible When Christmas Shopping Online
Christmas shopping online is expected to be big this year as shoppers resort to clicks and free shipping rather than rough it out with the mall crowd. To help e-commerce sites prepare for the online holiday rush, a more-improved live chat widget has been successfuly deployed by Offerchat today.
The newly-released live chat widget by the Offerchat Dev Team possesses a better look and feel than the first live chat tool they released in November. The new Offerchat live chat is endowed with a wider range of customization options that enable Offerchat users to select a widget style and color that suits their websites best, include a user profile picture for site visitors to associate a friendly face to the live chat agent assisting them, enable customers to email a transcript of their chat conversation for record keeping, and many other features.
With the deployment of the new Offerchat online chat widget, e-commerce sites, and small and medium enterprises, as well as companies with a web presence, will be able to deliver excellent and personable online customer service through live chat. Existing users need not reinstall the live chat widget or request an upgrade. They will find the Offerchat live chat on their websites sporting a new look and feel, as well as more customization options when they login to their client chat panel.
Offerchat believes the Christmas holiday shopping rush is not a reason to forego customer service excellence. In fact, the influx of shoppers to online sites should empower businesses to hold on the commitment to provide the best customer experience. Website owners can get the new, compact live chat widget and easily add it to their site in less than a minute by logging on to http://www.offerchat.com signup.
Read the full story at http://www.prweb.com/releases/2012/12/prweb10264703.htm
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