SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of April, 2012
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F x Form 40-F ¨
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ¨ No x
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ¨ No x
TABLE OF CONTENTS
Item |
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1 |
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2 |
Financial statements 1st quarter results, 2012 |
3
4 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
Balance sheet (EUR Million) | Q112 | Q111 | Amount | (%) | 2011 | |||||||||||||||
Total assets |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 | |||||||||||||||
Net customer loans |
746,382 | 713,871 | 32,511 | 4.6 | 750,100 | |||||||||||||||
Customer deposits |
642,786 | 620,774 | 22,013 | 3.5 | 632,533 | |||||||||||||||
Customer funds under management |
1,007,804 | 984,668 | 23,136 | 2.3 | 984,353 | |||||||||||||||
Shareholders equity (1) |
80,695 | 77,590 | 3,105 | 4.0 | 80,629 | |||||||||||||||
Total managed funds |
1,418,528 | 1,350,922 | 67,606 | 5.0 | 1,382,980 | |||||||||||||||
Income statement (EUR Million) | Q112 | Q111 | Amount | (%) | 2011 | |||||||||||||||
Net interest income |
7,821 | 7,075 | 746 | 10.6 | 29,110 | |||||||||||||||
Gross income |
11,354 | 10,482 | 872 | 8.3 | 42,754 | |||||||||||||||
Pre-provision profit |
6,280 | 5,750 | 530 | 9.2 | 23,195 | |||||||||||||||
Profit from continuing operations |
1,829 | 2,332 | (504 | ) | (21.6 | ) | 7,812 | |||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
EPS, profitability and efficiency (%) | Q112 | Q111 | Amount | (%) | 2011 | |||||||||||||||
EPS (euro) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.60 | |||||||||||||
Diluted EPS (euro) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.60 | |||||||||||||
ROE |
8.13 | 11.37 | 7.14 | |||||||||||||||||
ROTE |
11.99 | 16.90 | 10.81 | |||||||||||||||||
ROA |
0.57 | 0.77 | 0.50 | |||||||||||||||||
RoRWA |
1.28 | 1.58 | 1.06 | |||||||||||||||||
Efficiency ratio (with amortisations) |
44.7 | 45.1 | 45.7 | |||||||||||||||||
BIS II ratios and NPL ratios (%) | Q112 | Q111 | 2011 | |||||||||||||||||
Core capital |
10.10 | 9.66 | 10.02 | |||||||||||||||||
Tier I |
11.05 | 10.93 | 11.01 | |||||||||||||||||
BIS II ratio |
13.50 | 13.74 | 13.56 | |||||||||||||||||
NPL ratio |
3.98 | 3.61 | 3.89 | |||||||||||||||||
NPL coverage |
62 | 71 | 61 | |||||||||||||||||
Market capitalisation and shares | Q112 | Q111 | Amount | (%) | 2011 | |||||||||||||||
Shares (2) (millions at period-end) |
9,077 | 8,440 | 637 | 7.5 | 8,909 | |||||||||||||||
Share price (euros) |
5.770 | 8.192 | (2.422 | ) | (29.6 | ) | 5.870 | |||||||||||||
Market capitalisation (EUR million) |
52,373 | 69,143 | (16,769 | ) | (24.3 | ) | 50,290 | |||||||||||||
Book value (1) (euro) |
8.45 | 8.72 | 8.62 | |||||||||||||||||
Price / Book value (X) |
0.68 | 0.94 | 0.68 | |||||||||||||||||
P/E ratio (X) |
8.47 | 8.60 | 9.75 | |||||||||||||||||
Other data | Q112 | Q111 | Amount | (%) | 2011 | |||||||||||||||
Number of shareholders |
3,269,996 | 3,149,422 | 120,574 | 3.8 | 3,293,537 | |||||||||||||||
Number of employees |
189,613 | 177,648 | 11,965 | 6.7 | 189,766 | |||||||||||||||
Continental Europe |
58,506 | 49,702 | 8,804 | 17.7 | 59,297 | |||||||||||||||
o/w: Spain |
31,809 | 32,192 | (383 | ) | (1.2 | ) | 31,889 | |||||||||||||
United Kingdom |
27,381 | 26,902 | 479 | 1.8 | 27,072 | |||||||||||||||
Latin America |
92,244 | 89,866 | 2,378 | 2.6 | 91,913 | |||||||||||||||
USA |
9,151 | 8,928 | 223 | 2.5 | 9,187 | |||||||||||||||
Corporate Activities |
2,331 | 2,250 | 81 | 3.6 | 2,297 | |||||||||||||||
Number of branches |
14,696 | 14,179 | 517 | 3.6 | 14,756 | |||||||||||||||
Continental Europe |
6,558 | 6,151 | 407 | 6.6 | 6,608 | |||||||||||||||
o/w: Spain |
4,763 | 4,794 | (31 | ) | (0.6 | ) | 4,781 | |||||||||||||
United Kingdom |
1,363 | 1,412 | (49 | ) | (3.5 | ) | 1,379 | |||||||||||||
Latin America |
6,053 | 5,895 | 158 | 2.7 | 6,046 | |||||||||||||||
USA |
722 | 721 | 1 | 0.1 | 723 |
Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on April, 24 2012, following a favourable report from the Audit and Compliance Committee on April, 18 2012. The Committee verified that the information for the quarter was based on the same principles and practices as those used to draw up the annual financial statements.
(1) | In December 2011, estimated data of May 2012 scrip dividend |
(2) | In December 2011, includes shares issued to cover the exchange of preferred shares of December 2011 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
5 |
Income statement: (pages 9-12) |
| In a quarter characterised by a difficult economic and financial environment, the Group posted an attributable profit of EUR 1,604 million (EPS of EUR 0.17), 23.9% less than in the first quarter of 2011. This was largely due to still high provisions in some units, higher minority interests in Brazil and Chile, and the reduced stake in Santander Consumer USA and more taxes. |
| The Group continued to show its capacity to generate high operating profits. Pre-provision profit set a new quarterly record of EUR 6,280 million, 9.2% more year-on-year and 13.4% above the fourth quarter. |
| The income statement reflects the main focuses of management during the quarter: |
| Good performance of basic revenues (+8.9% y-o-y) thanks to net interest income (+10.6%) and fee income (+4.1%), Trading gains were also good, chiefly due to wholesale businesses. |
| Year-on-year growth in expenses (+7.2%) slightly below the growth in gross income and with a better trend: zero growth in the first quarter over the fourth quarter of 2011 compared to a 7% rise in gross income. |
| Higher provisions for loan losses because of specific ones and consumption of the generic ones in Spain in 2011 (release of EUR 356 million in the first quarter of last year). |
| Better trend over the fourth quarter. Pre-provision profit was up 13.4%, spurred by a 6.8% rise in gross income and flat costs. This absorbed the higher provisions and increased profit before tax by 4.4%. |
Strong balance sheet: (pages 13-22) |
| Core capital ratio of 10.10% under BIS II criteria at the end of March (+ 8 b.p. since the end of 2011). In accordance with the requirements established by the European Banking Authority (EBA), the ratio is 9.11%. |
| Better financing structure (deposits plus medium- and long- term funding to loans ratio of 116% compared to 113% at the end of 2011). |
| The liquidity ratio (loans-to-deposits) was 115% (117% at the end of 2011). The preference for deposits throughout the Group and a conservative policy of issues was maintained, taking advantage of market opportunities and guaranteeing comfortable coverage of liquidity. |
| The Groups non-performing loan and coverage ratios were 3.98% and 62%, respectively, at the end of March. The NPL ratio in Spain was 5.75% and coverage 46%. In each case, the NPL ratios rose in the quarter and coverage was 1 p.p. higher. |
Significant event in the quarter and subsequent ones: (more detail on page 57) |
| Banco Santander and KBC Bank agreed to merge their subsidiaries in Poland (Bank Zachodni WBK and Kredyt Bank), consolidating the combined bank as the third largest in the country. After the operation Santander will control between 76.5% and 81.5% of the bank. |
| The operation is in line with the Groups strategy of growing in high potential core markets and will improve the critical mass and generate synergies in business in addition to those already announced at the time of the acquisition of Bank Zachodni WBK. It will have a positive impact on EPS and a ROI higher than the cost of capital in the third year. |
6 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
HIGHLIGHTS OF THE QUARTER
The Santander share: (page 23) |
| The Santander share stood at EUR 5.770 on March 30, 1.7% lower than at the end of 2011 and 29.6% lower year- on-year. |
| Banco Santander has already paid the first interim dividend of EUR 0.135 in cash per share charged to 2011s profits. The second and third dividends of EUR 0.126 and EUR 0.119 per share respectively were paid under the Santander Dividendo Elección (scrip dividend) scheme. In addition, the AGM on March 30 approved a final dividend of EUR 0.22 per share, also under the programme, to be paid in May. |
| The total remuneration per share for 2011 was EUR 0.60 for the third year running (a total of EUR 5,260 million). |
Business Areas: (more detail on pages 24-55) |
| Continental Europe: attributable profit of EUR 584 million, 33.5% less year-on-year because of the fall in the units in Spain and Portugal, which in the first quarter of 2011 consumed EUR 350 million of generic provisions. Net operating income before provisions, was 10.6% higher. The profit was two times higher than in the fourth quarter of 2011 and also clearly above that of the third quarter, due to higher gross income and lower costs and provisions. |
| United Kingdom: attributable profit of £255 million, 40.8% less year-on-year, hard hit by the higher cost of funding and the impact of low interest rates on the spreads of products. Costs remained stable and provisions increased. |
| Latin America: attributable profit of EUR 1,218 million in the first quarter of 2012. In local currency, profit was 4.1% lower because of the perimeter impact, higher provisions and taxes. On a like-for-like basis, profit was 4.0% higher and net operating income increased 17.5%. In relation to the fourth quarter, higher gross income and lower costs produced positive growth in net operating income and profits. |
| United States: attributable profit of $314 million, 20.6% less than in the first quarter of 2011 because of the perimeter impact. Sovereign Bank, which was not affected by the perimeter, produced attributable profit 8.9% higher year-on-year and 7.7% more than the fourth quarter of 2011. |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
7 |
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
Q112 | Q111 | 31.03.12 | 31.12.11 | 31.03.11 | ||||||||||||||||
US$ |
1.3105 | 1.3672 | 1.3356 | 1.2939 | 1.4207 | |||||||||||||||
Pound |
0.8344 | 0.8537 | 0.8339 | 0.8353 | 0.8837 | |||||||||||||||
Brazilian real |
2.3156 | 2.2789 | 2.4323 | 2.4159 | 2.3058 | |||||||||||||||
New Mexican peso |
17.0138 | 16.4943 | 17.0222 | 18.0512 | 16.9276 | |||||||||||||||
Chilean peso |
640.4469 | 658.8955 | 649.3019 | 671.3400 | 683.1436 | |||||||||||||||
Argentine peso |
5.6878 | 5.4932 | 5.8366 | 5.5686 | 5.7528 | |||||||||||||||
Polish zloty |
4.2297 | 3.9450 | 4.1522 | 4.4580 | 4.0106 |
8 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
EUR Million
Q112 | Q111 | Variation Amount |
(%) | Q411 | Variation Amount |
(%) | ||||||||||||||||||||||
Net interest income |
7,821 | 7,075 | 746 | 10.6 | 7,536 | 285 | 3.8 | |||||||||||||||||||||
Dividends |
61 | 40 | 21 | 52.6 | 101 | (39 | ) | (39.1 | ) | |||||||||||||||||||
Income from equity-accounted method |
136 | 225 | (90 | ) | (39.9 | ) | 176 | (41 | ) | (23.2 | ) | |||||||||||||||||
Net fees |
2,622 | 2,518 | 104 | 4.1 | 2,387 | 235 | 9.9 | |||||||||||||||||||||
Gains (losses) on financial transactions |
797 | 664 | 134 | 20.1 | 474 | 323 | 68.1 | |||||||||||||||||||||
Other operating income/expenses |
(83 | ) | (40 | ) | (43 | ) | 107.8 | (45 | ) | (38 | ) | 83.9 | ||||||||||||||||
Gross income |
11,354 | 10,482 | 872 | 8.3 | 10,629 | 725 | 6.8 | |||||||||||||||||||||
Operating expenses |
(5,074 | ) | (4,731 | ) | (343 | ) | 7.2 | (5,093 | ) | 19 | (0.4 | ) | ||||||||||||||||
General administrative expenses |
(4,549 | ) | (4,227 | ) | (322 | ) | 7.6 | (4,563 | ) | 14 | (0.3 | ) | ||||||||||||||||
Personnel |
(2,637 | ) | (2,474 | ) | (163 | ) | 6.6 | (2,601 | ) | (36 | ) | 1.4 | ||||||||||||||||
Other general administrative expenses |
(1,911 | ) | (1,752 | ) | (159 | ) | 9.1 | (1,961 | ) | 50 | (2.5 | ) | ||||||||||||||||
Depreciation and amortisation |
(525 | ) | (505 | ) | (21 | ) | 4.1 | (530 | ) | 5 | (0.9 | ) | ||||||||||||||||
Net operating income |
6,280 | 5,750 | 530 | 9.2 | 5,536 | 744 | 13.4 | |||||||||||||||||||||
Net loan-loss provisions |
(3,127 | ) | (2,065 | ) | (1,061 | ) | 51.4 | (2,577 | ) | (549 | ) | 21.3 | ||||||||||||||||
Impairment losses on other assets |
(83 | ) | (48 | ) | (35 | ) | 74.2 | 11 | (94 | ) | | |||||||||||||||||
Other income |
(526 | ) | (546 | ) | 20 | (3.7 | ) | (531 | ) | 5 | (1.0 | ) | ||||||||||||||||
Profit before taxes (w/o capital gains) |
2,545 | 3,092 | (547 | ) | (17.7 | ) | 2,439 | 106 | 4.4 | |||||||||||||||||||
Tax on profit |
(716 | ) | (759 | ) | 43 | (5.6 | ) | (545 | ) | (171 | ) | 31.4 | ||||||||||||||||
Profit from continuing operations (w/o capital gains) |
1,829 | 2,332 | (504 | ) | (21.6 | ) | 1,894 | (65 | ) | (3.4 | ) | |||||||||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | (3 | ) | 4 | | |||||||||||||||||||
Consolidated profit (w/o capital gains) |
1,829 | 2,327 | (497 | ) | (21.4 | ) | 1,890 | (61 | ) | (3.2 | ) | |||||||||||||||||
Minority interests |
226 | 218 | 7 | 3.3 | 173 | 53 | 30.4 | |||||||||||||||||||||
Attributable profit to the Group (w/o capital gains) |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 1,717 | (114 | ) | (6.6 | ) | |||||||||||||||||
Net extraordinary capital gains and provisions |
| | | | (1,670 | ) | 1,670 | (100.0 | ) | |||||||||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 47 | 1,556 | | |||||||||||||||||||
EPS (euros) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.00 | 0.17 | | |||||||||||||||||||
Diluted EPS (euros) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.00 | 0.16 | | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Average total assets |
1,275,368 | 1,210,814 | 64,554 | 5.3 | 1,243,254 | 32,114 | 2.6 | |||||||||||||||||||||
Average shareholders equity |
78,894 | 74,152 | 4,742 | 6.4 | 75,458 | 3,436 | 4.6 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
9 |
CONSOLIDATED FINANCIAL REPORT
Quarterly
EUR Million
Q111 | Q211 | Q311 | Q411 | Q112 | ||||||||||||||||
Net interest income |
7,075 | 7,225 | 7,275 | 7,536 | 7,821 | |||||||||||||||
Dividends |
40 | 193 | 60 | 101 | 61 | |||||||||||||||
Income from equity-accounted method |
225 | 204 | 169 | 176 | 136 | |||||||||||||||
Net fees |
2,518 | 2,667 | 2,636 | 2,387 | 2,622 | |||||||||||||||
Gains (losses) on financial transactions |
664 | 722 | 639 | 474 | 797 | |||||||||||||||
Other operating income/expenses |
(40 | ) | (90 | ) | (57 | ) | (45 | ) | (83 | ) | ||||||||||
Gross income |
10,482 | 10,921 | 10,722 | 10,629 | 11,354 | |||||||||||||||
Operating expenses |
(4,731 | ) | (4,826 | ) | (4,909 | ) | (5,093 | ) | (5,074 | ) | ||||||||||
General administrative expenses |
(4,227 | ) | (4,303 | ) | (4,376 | ) | (4,563 | ) | (4,549 | ) | ||||||||||
Personnel |
(2,474 | ) | (2,511 | ) | (2,569 | ) | (2,601 | ) | (2,637 | ) | ||||||||||
Other general administrative expenses |
(1,752 | ) | (1,791 | ) | (1,807 | ) | (1,961 | ) | (1,911 | ) | ||||||||||
Depreciation and amortisation |
(505 | ) | (523 | ) | (533 | ) | (530 | ) | (525 | ) | ||||||||||
Net operating income |
5,750 | 6,095 | 5,813 | 5,536 | 6,280 | |||||||||||||||
Net loan-loss provisions |
(2,065 | ) | (2,546 | ) | (2,711 | ) | (2,577 | ) | (3,127 | ) | ||||||||||
Impairment losses on other assets |
(48 | ) | (52 | ) | (84 | ) | 11 | (83 | ) | |||||||||||
Other income |
(546 | ) | (1,378 | ) | (357 | ) | (531 | ) | (526 | ) | ||||||||||
Profit before taxes (w/o capital gains) |
3,092 | 2,119 | 2,661 | 2,439 | 2,545 | |||||||||||||||
Tax on profit |
(759 | ) | (512 | ) | (683 | ) | (545 | ) | (716 | ) | ||||||||||
Profit from continuing operations (w/o capital gains) |
2,332 | 1,607 | 1,978 | 1,894 | 1,829 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | (15 | ) | (3 | ) | 1 | |||||||||||
Consolidated profit (w/o capital gains) |
2,327 | 1,607 | 1,963 | 1,890 | 1,829 | |||||||||||||||
Minority interests |
218 | 214 | 161 | 173 | 226 | |||||||||||||||
Attributable profit to the Group (w/o capital gains) |
2,108 | 1,393 | 1,803 | 1,717 | 1,604 | |||||||||||||||
Net extraordinary capital gains and provisions |
| | | (1,670 | ) | | ||||||||||||||
Attributable profit to the Group |
2,108 | 1,393 | 1,803 | 47 | 1,604 | |||||||||||||||
EPS (euros) |
0.24 | 0.16 | 0.20 | 0.00 | 0.17 | |||||||||||||||
Diluted EPS (euros) |
0.24 | 0.16 | 0.20 | 0.00 | 0.17 |
10 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
FINANCIAL REPORT 2012 / JANUARY - MARCH |
11 |
CONSOLIDATED FINANCIAL REPORT
12 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
EUR Million
31.03.12 | 31.03.11 | Variation Amount |
(%) | 31.12.11 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
111,943 | 86,006 | 25,937 | 30.2 | 96,524 | |||||||||||||||
Trading portfolio |
174,223 | 148,138 | 26,085 | 17.6 | 172,637 | |||||||||||||||
Debt securities |
53,235 | 55,426 | (2,191 | ) | (4.0 | ) | 52,704 | |||||||||||||
Customer loans |
13,300 | 2,080 | 11,220 | 539.3 | 8,056 | |||||||||||||||
Equities |
5,304 | 8,146 | (2,842 | ) | (34.9 | ) | 4,744 | |||||||||||||
Trading derivatives |
95,495 | 62,509 | 32,986 | 52.8 | 102,498 | |||||||||||||||
Deposits from credit institutions |
6,889 | 19,976 | (13,087 | ) | (65.5 | ) | 4,636 | |||||||||||||
Other financial assets at fair value |
20,358 | 41,907 | (21,548 | ) | (51.4 | ) | 19,563 | |||||||||||||
Customer loans |
12,116 | 6,892 | 5,224 | 75.8 | 11,748 | |||||||||||||||
Other (deposits at credit institutions, debt securities and equities) |
8,242 | 35,014 | (26,773 | ) | (76.5 | ) | 7,815 | |||||||||||||
Available-for-sale financial assets |
99,165 | 85,125 | 14,040 | 16.5 | 86,612 | |||||||||||||||
Debt securities |
94,349 | 78,741 | 15,608 | 19.8 | 81,589 | |||||||||||||||
Equities |
4,816 | 6,384 | (1,568 | ) | (24.6 | ) | 5,024 | |||||||||||||
Loans |
780,763 | 760,084 | 20,679 | 2.7 | 779,525 | |||||||||||||||
Deposits at credit institutions |
52,924 | 47,414 | 5,510 | 11.6 | 42,389 | |||||||||||||||
Customer loans |
720,965 | 704,898 | 16,067 | 2.3 | 730,296 | |||||||||||||||
Debt securities |
6,874 | 7,772 | (898 | ) | (11.6 | ) | 6,840 | |||||||||||||
Investments |
4,685 | 275 | 4,411 | | 4,154 | |||||||||||||||
Intangible assets and property and equipment |
16,816 | 17,041 | (225 | ) | (1.3 | ) | 16,840 | |||||||||||||
Goodwill |
25,200 | 23,856 | 1,344 | 5.6 | 25,089 | |||||||||||||||
Other |
50,195 | 46,132 | 4,063 | 8.8 | 50,580 | |||||||||||||||
Total assets |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
149,125 | 130,191 | 18,935 | 14.5 | 146,949 | |||||||||||||||
Customer deposits |
16,085 | 7,838 | 8,247 | 105.2 | 16,574 | |||||||||||||||
Marketable debt securities |
74 | 1,207 | (1,133 | ) | (93.9 | ) | 77 | |||||||||||||
Trading derivatives |
96,889 | 63,746 | 33,144 | 52.0 | 103,083 | |||||||||||||||
Other |
36,077 | 57,400 | (21,323 | ) | (37.1 | ) | 27,214 | |||||||||||||
Other financial liabilities at fair value |
47,490 | 52,786 | (5,297 | ) | (10.0 | ) | 44,908 | |||||||||||||
Customer deposits |
32,068 | 30,836 | 1,233 | 4.0 | 26,982 | |||||||||||||||
Marketable debt securities |
5,247 | 5,203 | 44 | 0.8 | 8,185 | |||||||||||||||
Due to central banks and credit institutions |
10,174 | 16,747 | (6,573 | ) | (39.2 | ) | 9,741 | |||||||||||||
Financial liabilities at amortized cost |
964,252 | 898,476 | 65,776 | 7.3 | 935,669 | |||||||||||||||
Due to central banks and credit institutions |
124,780 | 80,790 | 43,990 | 54.4 | 116,368 | |||||||||||||||
Customer deposits |
594,633 | 582,100 | 12,533 | 2.2 | 588,977 | |||||||||||||||
Marketable debt securities |
201,697 | 187,861 | 13,836 | 7.4 | 189,110 | |||||||||||||||
Subordinated debt |
22,821 | 26,431 | (3,611 | ) | (13.7 | ) | 22,992 | |||||||||||||
Other financial liabilities |
20,321 | 21,293 | (972 | ) | (4.6 | ) | 18,221 | |||||||||||||
Insurance liabilities |
717 | 10,453 | (9,736 | ) | (93.1 | ) | 517 | |||||||||||||
Provisions |
15,486 | 15,142 | 344 | 2.3 | 15,571 | |||||||||||||||
Other liability accounts |
22,123 | 21,762 | 361 | 1.7 | 25,052 | |||||||||||||||
Total liabilities |
1,199,194 | 1,128,810 | 70,383 | 6.2 | 1,168,666 | |||||||||||||||
Shareholders equity |
80,695 | 77,590 | 3,105 | 4.0 | 80,895 | |||||||||||||||
Capital stock |
4,538 | 4,220 | 318 | 7.5 | 4,455 | |||||||||||||||
Reserves |
74,552 | 74,592 | (39 | ) | (0.1 | ) | 72,660 | |||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
Less: dividends |
| (3,330 | ) | 3,330 | (100.0 | ) | (1,570 | ) | ||||||||||||
Equity adjustments by valuation |
(4,900 | ) | (3,813 | ) | (1,087 | ) | 28.5 | (4,482 | ) | |||||||||||
Minority interests |
8,361 | 5,976 | 2,385 | 39.9 | 6,445 | |||||||||||||||
Total equity |
84,155 | 79,753 | 4,402 | 5.5 | 82,859 | |||||||||||||||
Total liabilities and equity |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
13 |
CONSOLIDATED FINANCIAL REPORT
Customer loans
EUR Million
31.03.12 | 31.03.11 | Variation Amount |
(%) | 31.12.11 | ||||||||||||||||
Public sector |
12,801 | 12,340 | 461 | 3.7 | 12,147 | |||||||||||||||
Other residents |
193,462 | 210,430 | (16,969 | ) | (8.1 | ) | 202,411 | |||||||||||||
Commercial bills |
8,790 | 9,320 | (530 | ) | (5.7 | ) | 9,679 | |||||||||||||
Secured loans |
110,731 | 124,610 | (13,879 | ) | (11.1 | ) | 117,946 | |||||||||||||
Other loans |
73,940 | 76,500 | (2,560 | ) | (3.3 | ) | 74,785 | |||||||||||||
Non-resident sector |
559,356 | 510,246 | 49,111 | 9.6 | 554,478 | |||||||||||||||
Secured loans |
343,492 | 309,769 | 33,723 | 10.9 | 342,676 | |||||||||||||||
Other loans |
215,865 | 200,476 | 15,388 | 7.7 | 211,802 | |||||||||||||||
Gross customer loans |
765,619 | 733,016 | 32,603 | 4.4 | 769,036 | |||||||||||||||
Loan-loss allowances |
19,237 | 19,145 | 92 | 0.5 | 18,936 | |||||||||||||||
Net customer loans |
746,382 | 713,871 | 32,511 | 4.6 | 750,100 | |||||||||||||||
Pro memoria: Doubtful loans |
31,838 | 27,871 | 3,968 | 14.2 | 31,287 | |||||||||||||||
Public sector |
139 | 44 | 95 | 212.7 | 102 | |||||||||||||||
Other residents |
14,613 | 12,539 | 2,075 | 16.5 | 14,745 | |||||||||||||||
Non-resident sector |
17,086 | 15,287 | 1,799 | 11.8 | 16,439 |
14 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
FINANCIAL REPORT 2012 / JANUARY - MARCH |
15 |
CONSOLIDATED FINANCIAL REPORT
Customer funds under managament
EUR Million
31.03.12 | 31.03.11 | Variation Amount |
(%) | 31.12.11 | ||||||||||||||||
Resident public sector |
10,925 | 8,640 | 2,285 | 26.5 | 6,528 | |||||||||||||||
Other residents |
137,134 | 163,246 | (26,112 | ) | (16.0 | ) | 144,131 | |||||||||||||
Demand deposits |
67,382 | 71,018 | (3,635 | ) | (5.1 | ) | 68,389 | |||||||||||||
Time deposits |
60,511 | 78,500 | (17,989 | ) | (22.9 | ) | 61,185 | |||||||||||||
Other |
9,241 | 13,729 | (4,488 | ) | (32.7 | ) | 14,557 | |||||||||||||
Non-resident sector |
494,727 | 448,888 | 45,839 | 10.2 | 481,875 | |||||||||||||||
Demand deposits |
224,318 | 211,861 | 12,456 | 5.9 | 220,299 | |||||||||||||||
Time deposits |
194,764 | 197,313 | (2,549 | ) | (1.3 | ) | 197,249 | |||||||||||||
Other |
75,645 | 39,713 | 35,932 | 90.5 | 64,328 | |||||||||||||||
Customer deposits |
642,786 | 620,774 | 22,013 | 3.5 | 632,533 | |||||||||||||||
Debt securities* |
207,018 | 194,271 | 12,747 | 6.6 | 197,372 | |||||||||||||||
Subordinated debt |
22,821 | 26,431 | (3,611 | ) | (13.7 | ) | 22,992 | |||||||||||||
On-balance-sheet customer funds |
872,625 | 841,476 | 31,149 | 3.7 | 852,898 | |||||||||||||||
Mutual funds |
105,914 | 112,817 | (6,903 | ) | (6.1 | ) | 102,611 | |||||||||||||
Pension funds |
9,765 | 10,916 | (1,151 | ) | (10.5 | ) | 9,645 | |||||||||||||
Managed portfolios |
19,500 | 18,626 | 875 | 4.7 | 19,199 | |||||||||||||||
Savings-insurance policies |
| 833 | (833 | ) | (100.0 | ) | | |||||||||||||
Other customer funds under management |
135,179 | 143,192 | (8,013 | ) | (5.6 | ) | 131,456 | |||||||||||||
Customer funds under management |
1,007,804 | 984,668 | 23,136 | 2.3 | 984,353 |
* | Including retail commercial paper. EUR 8,346 million in March 2012 |
16 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
FINANCIAL REPORT 2012 / JANUARY - MARCH |
17 |
CONSOLIDATED FINANCIAL REPORT
Total equity and capital with the nature of financial liabilities
EUR Million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | (%) | 31.12.11 | ||||||||||||||||
Capital stock |
4,538 | 4,220 | 318 | 7.5 | 4,455 | |||||||||||||||
Additional paid-in surplus |
31,172 | 29,446 | 1,726 | 5.9 | 31,223 | |||||||||||||||
Reserves |
43,558 | 45,228 | (1,669 | ) | (3.7 | ) | 41,688 | |||||||||||||
Treasury stock |
(178 | ) | (82 | ) | (96 | ) | 116.6 | (251 | ) | |||||||||||
Shareholders equity (before profit and dividends) |
79,091 | 78,812 | 279 | 0.4 | 77,115 | |||||||||||||||
Attributable profit |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
Interim dividend distributed |
| (1,399 | ) | 1,399 | (100.0 | ) | (1,429 | ) | ||||||||||||
Interim dividend not distributed (1) |
| (1,931 | ) | 1,931 | (100.0 | ) | (408 | ) | ||||||||||||
Shareholders equity (after retained profit) |
80,695 | 77,590 | 3,105 | 4.0 | 80,629 | |||||||||||||||
Valuation adjustments |
(4,900 | ) | (3,813 | ) | (1,087 | ) | 28.5 | (4,482 | ) | |||||||||||
Minority interests |
8,361 | 5,976 | 2,385 | 39.9 | 6,445 | |||||||||||||||
Total equity (after retained profit) |
84,155 | 79,753 | 4,402 | 5.5 | 82,592 | |||||||||||||||
Preferred shares and securities in subordinated debt |
5,639 | 6,917 | (1,279 | ) | (18.5 | ) | 5,896 | |||||||||||||
Total equity and capital with the nature of financial liabilities |
89,794 | 86,671 | 3,123 | 3.6 | 88,488 |
(1) | In December 2011, estimated data of May 2012 scrip dividend |
18 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
CONSOLIDATED FINANCIAL REPORT
Computable capital and BIS II ratio
EUR Million
31.03.12 | 31.03.11 | Variation Amount |
(%) | 31.12.11 | ||||||||||||||||
Core capital |
57,567 | 55,478 | 2,089 | 3.8 | 56,694 | |||||||||||||||
Basic capital |
63,031 | 62,730 | 301 | 0.5 | 62,294 | |||||||||||||||
Supplementary capital |
15,173 | 18,513 | (3,340 | ) | (18.0 | ) | 15,568 | |||||||||||||
Deductions |
(1,205 | ) | (2,398 | ) | 1,193 | (49.7 | ) | (1,090 | ) | |||||||||||
Computable capital |
76,999 | 78,845 | (1,846 | ) | (2.3 | ) | 76,772 | |||||||||||||
Risk-weighted assets |
570,239 | 574,036 | (3,797 | ) | (0.7 | ) | 565,958 | |||||||||||||
BIS II ratio |
13.50 | 13.74 | (0.24 p. | ) | 13.56 | |||||||||||||||
Tier I (before deductions) |
11.05 | 10.93 | 0.12 p. | 11.01 | ||||||||||||||||
Core capital |
10.10 | 9.66 | 0.44 p. | 10.02 | ||||||||||||||||
Shareholders equity surplus (BIS II ratio) |
31,380 | 32,922 | (1,542 | ) | (4.7 | ) | 31,495 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
19 |
20 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
RISK MANAGEMENT
Credit risk management*
EUR Million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | (%) | 31.12.11 | ||||||||||||||||
Non-performing loans |
32,560 | 28,494 | 4,066 | 14.3 | 32,036 | |||||||||||||||
NPL ratio (%) |
3.98 | 3.61 | 0.37 p. | 3.89 | ||||||||||||||||
Loan-loss allowances |
20,035 | 20,124 | (89 | ) | (0.4 | ) | 19,661 | |||||||||||||
Specific |
15,808 | 14,992 | 816 | 5.4 | 15,474 | |||||||||||||||
Generic |
4,227 | 5,132 | (905 | ) | (17.6 | ) | 4,187 | |||||||||||||
NPL coverage (%) |
62 | 71 | (9 p. | ) | 61 | |||||||||||||||
Credit cost (%) ** |
1.44 | 1.51 | (0.07 p. | ) | 1.41 | |||||||||||||||
Ordinary non-performing and doubtful loans *** |
19,213 | 17,987 | 1,225 | 6.8 | 18,318 | |||||||||||||||
NPL ratio (%) *** |
2.39 | 2.31 | 0.08 p. | 2.26 | ||||||||||||||||
NPL coverage (%) *** |
104 | 112 | (8 p. | ) | 107 |
* | Excluding country-risk |
** | Net specific allowance / computable assets |
*** | Excluding mortgage guarantees |
Note: NPL ratio: Non-performing loans / computable assets
FINANCIAL REPORT 2012 / JANUARY - MARCH |
21 |
RISK MANAGEMENT
Non-performing loans by quarter
EUR Million
Q111 | Q211 | Q311 | Q411 | Q112 | ||||||||||||||||
Balance at beginning of period |
28,522 | 28,494 | 30,186 | 30,910 | 32,036 | |||||||||||||||
Net additions |
3,112 | 4,015 | 4,206 | 4,048 | 3,638 | |||||||||||||||
Increase in scope of consolidation |
186 | 739 | (0 | ) | | (602 | ) | |||||||||||||
Exchange differences |
(558 | ) | (31 | ) | (444 | ) | 671 | 37 | ||||||||||||
Write-offs |
(2,767 | ) | (3,031 | ) | (3,037 | ) | (3,594 | ) | (2,549 | ) | ||||||||||
Balance at period-end |
28,494 | 30,186 | 30,910 | 32,036 | 32,560 |
22 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
23 |
24 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Income statement
EUR Million
Net operating income | Attributable profit | Efficiency ratio (%) | ROE (%) | |||||||||||||||||||||||||||||||||||||
Q112 | Q111 | (%) | Q112 | Q111 | (%) | Q112 | Q111 | Q112 | Q111 | |||||||||||||||||||||||||||||||
Continental Europe |
2,019 | 1,826 | 10.6 | 584 | 878 | (33.5 | ) | 43.9 | 44.4 | 7.43 | 12.25 | |||||||||||||||||||||||||||||
o/w: Santander Branch Network |
606 | 588 | 3.2 | 75 | 274 | (72.8 | ) | 45.8 | 46.6 | 4.57 | 15.70 | |||||||||||||||||||||||||||||
Banesto |
335 | 273 | 22.6 | 41 | 101 | (59.1 | ) | 43.1 | 48.2 | 3.43 | 8.70 | |||||||||||||||||||||||||||||
Portugal |
192 | 151 | 27.3 | 33 | 90 | (63.8 | ) | 39.6 | 46.4 | 5.09 | 14.92 | |||||||||||||||||||||||||||||
Santander Consumer Finance |
473 | 486 | (2.7 | ) | 206 | 183 | 12.7 | 41.6 | 38.8 | 7.75 | 8.05 | |||||||||||||||||||||||||||||
Retail Poland (BZ WBK) |
114 | 73 | 47.9 | 17.05 | ||||||||||||||||||||||||||||||||||||
United Kingdom |
698 | 888 | (21.4 | ) | 306 | 505 | (39.5 | ) | 49.1 | 42.7 | 9.45 | 15.93 | ||||||||||||||||||||||||||||
Latin America |
3,876 | 3,367 | 15.1 | 1,218 | 1,270 | (4.1 | ) | 37.2 | 38.7 | 20.89 | 22.61 | |||||||||||||||||||||||||||||
o/w: Brazil |
2,825 | 2,445 | 15.5 | 647 | 732 | (11.6 | ) | 35.1 | 37.1 | 20.45 | 24.91 | |||||||||||||||||||||||||||||
Mexico |
428 | 379 | 13.1 | 296 | 256 | 15.6 | 36.7 | 37.7 | 27.03 | 22.45 | ||||||||||||||||||||||||||||||
Chile |
352 | 321 | 9.7 | 133 | 162 | (18.1 | ) | 37.6 | 37.3 | 21.62 | 23.97 | |||||||||||||||||||||||||||||
USA |
387 | 471 | (17.8 | ) | 240 | 290 | (17.2 | ) | 41.6 | 33.8 | 19.29 | 29.85 | ||||||||||||||||||||||||||||
Operating areas |
6,980 | 6,551 | 6.6 | 2,348 | 2,943 | (20.2 | ) | 40.9 | 40.6 | 12.92 | 17.39 | |||||||||||||||||||||||||||||
Corporate Activities |
(700 | ) | (801 | ) | (12.6 | ) | (744 | ) | (835 | ) | (10.9 | ) | ||||||||||||||||||||||||||||
Total Group |
6,280 | 5,750 | 9.2 | 1,604 | 2,108 | (23.9 | ) | 44.7 | 45.1 | 8.13 | 11.37 |
Activity
EUR Million
Net customer loans | Customer deposits | NPL ratio* (%) | NPL cover.* (%) | |||||||||||||||||||||||||||||||||||||
Q112 | Q111 | (%) | Q112 | Q111 | (%) | Q112 | Q111 | Q112 | Q111 | |||||||||||||||||||||||||||||||
Continental Europe |
301,654 | 303,460 | (0.6 | ) | 252,781 | 260,719 | (3.0 | ) | 5.42 | 4.53 | 55 | 62 | ||||||||||||||||||||||||||||
o/w: Santander Branch Network * |
100,487 | 110,051 | (8.7 | ) | 80,355 | 84,656 | (5.1 | ) | 8.90 | 5.99 | 40 | 50 | ||||||||||||||||||||||||||||
Banesto |
67,196 | 73,326 | (8.4 | ) | 53,875 | 59,660 | (9.7 | ) | 5.07 | 4.31 | 51 | 52 | ||||||||||||||||||||||||||||
Portugal |
27,808 | 29,744 | (6.5 | ) | 23,321 | 21,929 | 6.3 | 4.59 | 3.03 | 58 | 62 | |||||||||||||||||||||||||||||
Santander Consumer Finance |
56,306 | 56,524 | (0.4 | ) | 33,180 | 31,618 | 4.9 | 4.05 | 4.99 | 108 | 98 | |||||||||||||||||||||||||||||
Retail Poland (BZ WBK) |
9,106 | 10,028 | 4.74 | 66 | ||||||||||||||||||||||||||||||||||||
United Kingdom |
261,070 | 232,186 | 12.4 | 191,727 | 180,382 | 6.3 | 1.82 | 1.73 | 40 | 47 | ||||||||||||||||||||||||||||||
Latin America |
141,411 | 124,691 | 13.4 | 143,065 | 135,034 | 5.9 | 4.67 | 4.01 | 92 | 107 | ||||||||||||||||||||||||||||||
o/w: Brazil |
78,083 | 69,447 | 12.4 | 76,352 | 75,605 | 1.0 | 5.76 | 4.85 | 90 | 104 | ||||||||||||||||||||||||||||||
Mexico |
19,146 | 15,907 | 20.4 | 26,120 | 20,528 | 27.2 | 1.61 | 1.58 | 195 | 234 | ||||||||||||||||||||||||||||||
Chile |
27,257 | 24,562 | 11.0 | 20,547 | 18,353 | 12.0 | 4.52 | 3.80 | 68 | 89 | ||||||||||||||||||||||||||||||
USA |
40,030 | 35,850 | 11.7 | 37,828 | 33,190 | 14.0 | 2.46 | 4.15 | 107 | 82 | ||||||||||||||||||||||||||||||
Operating areas |
744,164 | 696,187 | 6.9 | 625,401 | 609,325 | 2.6 | 3.95 | 3.54 | 63 | 71 | ||||||||||||||||||||||||||||||
Total Group |
746,382 | 713,871 | 4.6 | 642,786 | 620,774 | 3.5 | 3.98 | 3.61 | 62 | 71 |
(*).- | Santander Branch Network is the retail banking unit of Banco Santander S.A. The NPL ratio of Banco Santander S.A. at the end of March 2012 stood at 6.33% (4.68% in March 2011) and NPL coverage was 41% (49% in March 2011). |
Operating means
Employees | Branches | |||||||||||||||
Q112 | Q111 | Q112 | Q111 | |||||||||||||
Continental Europe |
58,506 | 49,702 | 6,558 | 6,151 | ||||||||||||
o/w: Santander Branch Network |
17,964 | 18,234 | 2,915 | 2,912 | ||||||||||||
Banesto |
9,426 | 9,541 | 1,702 | 1,727 | ||||||||||||
Portugal |
5,753 | 5,934 | 694 | 758 | ||||||||||||
Santander Consumer Finance |
11,904 | 11,815 | 637 | 662 | ||||||||||||
Retail Poland (BZ WBK) |
9,200 | 526 | ||||||||||||||
United Kingdom |
27,381 | 26,902 | 1,363 | 1,412 | ||||||||||||
Latin America |
92,244 | 89,866 | 6,053 | 5,895 | ||||||||||||
o/w: Brazil |
54,848 | 54,144 | 3,776 | 3,703 | ||||||||||||
Mexico |
13,032 | 12,337 | 1,125 | 1,099 | ||||||||||||
Chile |
12,216 | 11,815 | 499 | 506 | ||||||||||||
USA |
9,151 | 8,928 | 722 | 721 | ||||||||||||
Operating areas |
187,282 | 175,398 | 14,696 | 14,179 | ||||||||||||
Corporate Activities |
2,331 | 2,250 | ||||||||||||||
Total Group |
189,613 | 177,648 | 14,696 | 14,179 |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
25 |
INFORMATION BY PRINCIPAL SEGMENTS
Income statement and balance sheet of principal segments
EUR Million
Operating business areas | Continental Europe | |||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | |||||||||||||||||||
Income statement |
||||||||||||||||||||||||
Net interest income |
8,334 | 7,586 | 9.9 | 2,296 | 2,042 | 12.4 | ||||||||||||||||||
Net fees |
2,635 | 2,522 | 4.5 | 921 | 939 | (2.0 | ) | |||||||||||||||||
Gains (losses) on financial transactions |
751 | 738 | 1.8 | 335 | 235 | 42.5 | ||||||||||||||||||
Other operating income (1) |
85 | 192 | (55.7 | ) | 45 | 68 | (33.2 | ) | ||||||||||||||||
Gross income |
11,806 | 11,038 | 7.0 | 3,597 | 3,284 | 9.5 | ||||||||||||||||||
Operating expenses |
(4,825 | ) | (4,487 | ) | 7.5 | (1,578 | ) | (1,459 | ) | 8.2 | ||||||||||||||
General administrative expenses |
(4,335 | ) | (4,015 | ) | 8.0 | (1,419 | ) | (1,316 | ) | 7.8 | ||||||||||||||
Personnel |
(2,560 | ) | (2,386 | ) | 7.3 | (879 | ) | (827 | ) | 6.3 | ||||||||||||||
Other general administrative expenses |
(1,775 | ) | (1,629 | ) | 9.0 | (540 | ) | (489 | ) | 10.4 | ||||||||||||||
Depreciation and amortisation |
(490 | ) | (472 | ) | 3.9 | (159 | ) | (142 | ) | 11.4 | ||||||||||||||
Net operating income |
6,980 | 6,551 | 6.6 | 2,019 | 1,826 | 10.6 | ||||||||||||||||||
Net loan-loss provisions |
(3,112 | ) | (1,997 | ) | 55.9 | (1,085 | ) | (496 | ) | 118.5 | ||||||||||||||
Other income |
(491 | ) | (406 | ) | 20.9 | (157 | ) | (111 | ) | 41.1 | ||||||||||||||
Profit before taxes |
3,377 | 4,148 | (18.6 | ) | 777 | 1,218 | (36.2 | ) | ||||||||||||||||
Tax on profit |
(773 | ) | (981 | ) | (21.2 | ) | (176 | ) | (311 | ) | (43.4 | ) | ||||||||||||
Profit from continuing operations |
2,604 | 3,167 | (17.8 | ) | 601 | 907 | (33.7 | ) | ||||||||||||||||
Net profit from discontinued operations |
1 | (6 | ) | | 1 | (6 | ) | | ||||||||||||||||
Consolidated profit |
2,605 | 3,161 | (17.6 | ) | 602 | 901 | (33.2 | ) | ||||||||||||||||
Minority interests |
258 | 218 | 18.1 | 18 | 23 | (21.3 | ) | |||||||||||||||||
Attributable profit to the Group |
2,348 | 2,943 | (20.2 | ) | 584 | 878 | (33.5 | ) | ||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
Customer loans (2) |
744,164 | 696,187 | 6.9 | 301,654 | 303,460 | (0.6 | ) | |||||||||||||||||
Trading portfolio (w/o loans) |
146,559 | 121,244 | 20.9 | 78,600 | 51,350 | 53.1 | ||||||||||||||||||
Available-for-sale financial assets |
68,786 | 63,538 | 8.3 | 29,433 | 22,240 | 32.3 | ||||||||||||||||||
Due from credit institutions (2) |
93,436 | 115,197 | (18.9 | ) | 49,609 | 63,415 | (21.8 | ) | ||||||||||||||||
Intangible assets and property and equipment |
12,941 | 12,335 | 4.9 | 5,821 | 4,904 | 18.7 | ||||||||||||||||||
Other assets |
128,090 | 129,395 | (1.0 | ) | 27,005 | 18,362 | 47.1 | |||||||||||||||||
Total assets/liabilities & shareholders equity |
1,193,976 | 1,137,897 | 4.9 | 492,122 | 463,731 | 6.1 | ||||||||||||||||||
Customer deposits (2) |
625,401 | 609,325 | 2.6 | 252,781 | 260,719 | (3.0 | ) | |||||||||||||||||
Marketable debt securities (2) |
140,920 | 123,405 | 14.2 | 39,869 | 40,280 | (1.0 | ) | |||||||||||||||||
Subordinated debt (2) |
17,316 | 16,430 | 5.4 | 909 | 1,218 | (25.3 | ) | |||||||||||||||||
Insurance liabilities |
717 | 10,453 | (93.1 | ) | 717 | 1,021 | (29.7 | ) | ||||||||||||||||
Due to credit institutions (2) |
170,578 | 174,581 | (2.3 | ) | 81,429 | 64,213 | 26.8 | |||||||||||||||||
Other liabilities |
165,500 | 135,078 | 22.5 | 84,631 | 66,975 | 26.4 | ||||||||||||||||||
Shareholders equity (3) |
73,543 | 68,625 | 7.2 | 31,786 | 29,305 | 8.5 | ||||||||||||||||||
Other customer funds under management |
135,179 | 143,192 | (5.6 | ) | 46,320 | 51,296 | (9.7 | ) | ||||||||||||||||
Mutual funds |
105,914 | 112,817 | (6.1 | ) | 31,160 | 35,025 | (11.0 | ) | ||||||||||||||||
Pension funds |
9,765 | 10,916 | (10.5 | ) | 9,765 | 10,916 | (10.5 | ) | ||||||||||||||||
Managed portfolios |
19,500 | 18,626 | 4.7 | 5,395 | 5,354 | 0.8 | ||||||||||||||||||
Savings-insurance policies |
| 833 | (100.0 | ) | | | | |||||||||||||||||
Customer funds under management |
918,817 | 892,352 | 3.0 | 339,879 | 353,512 | (3.9 | ) |
(1).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(2).- | Including all on-balance sheet balances for this item |
(3).- | Not including profit of the year |
26 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Income statement and balance sheet of principal segments
EUR Million
United Kingdom | Latin America | United States | ||||||||||||||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | ||||||||||||||||||||||||||||
Income statement | ||||||||||||||||||||||||||||||||||||
959 | 1,152 | (16.8 | ) | 4,650 | 3,950 | 17.7 | 430 | 441 | (2.6 | ) | Net interest income | |||||||||||||||||||||||||
292 | 234 | 25.2 | 1,327 | 1,256 | 5.6 | 95 | 93 | 2.3 | Net fees | |||||||||||||||||||||||||||
111 | 157 | (29.1 | ) | 247 | 309 | (20.0 | ) | 58 | 37 | 57.2 | Gains (losses) on financial transactions | |||||||||||||||||||||||||
8 | 6 | 39.2 | (49 | ) | (21 | ) | 130.6 | 81 | 140 | (42.5 | ) | Other operating income (1) | ||||||||||||||||||||||||
1,371 | 1,549 | (11.5 | ) | 6,175 | 5,494 | 12.4 | 663 | 711 | (6.7 | ) | Gross income | |||||||||||||||||||||||||
(673) | (661 | ) | 1.8 | (2,298 | ) | (2,127 | ) | 8.1 | (276 | ) | (240 | ) | 15.0 | Operating expenses | ||||||||||||||||||||||
(579) | (570 | ) | 1.6 | (2,090 | ) | (1,913 | ) | 9.3 | (246 | ) | (216 | ) | 14.2 | General administrative expenses | ||||||||||||||||||||||
(360) | (347 | ) | 3.5 | (1,184 | ) | (1,092 | ) | 8.4 | (137 | ) | (120 | ) | 14.3 | Personnel | ||||||||||||||||||||||
(220) | (223 | ) | (1.3 | ) | (907 | ) | (821 | ) | 10.4 | (109 | ) | (96 | ) | 14.0 | Other general administrative expenses | |||||||||||||||||||||
(94) | (91 | ) | 3.1 | (208 | ) | (214 | ) | (2.8 | ) | (30 | ) | (24 | ) | 22.5 | Depreciation and amortisation | |||||||||||||||||||||
698 | 888 | (21.4 | ) | 3,876 | 3,367 | 15.1 | 387 | 471 | (17.8 | ) | Net operating income | |||||||||||||||||||||||||
(215) | (152 | ) | 41.7 | (1,742 | ) | (1,251 | ) | 39.2 | (71 | ) | (98 | ) | (27.6 | ) | Net loan-loss provisions | |||||||||||||||||||||
(67) | (45 | ) | 47.5 | (248 | ) | (223 | ) | 11.2 | (19 | ) | (27 | ) | (28.4 | ) | Other income | |||||||||||||||||||||
416 | 691 | (39.8 | ) | 1,887 | 1,893 | (0.3 | ) | 297 | 346 | (14.2 | ) | Profit before taxes | ||||||||||||||||||||||||
(110) | (185 | ) | (40.7 | ) | (430 | ) | (429 | ) | 0.3 | (57 | ) | (57 | ) | 1.0 | Tax on profit | |||||||||||||||||||||
306 | 505 | (39.5 | ) | 1,457 | 1,465 | (0.5 | ) | 240 | 290 | (17.2 | ) | Profit from continuing operations | ||||||||||||||||||||||||
| | | | | | | | | Net profit from discontinued operations | |||||||||||||||||||||||||||
306 | 505 | (39.5 | ) | 1,457 | 1,465 | (0.5 | ) | 240 | 290 | (17.2 | ) | Consolidated profit | ||||||||||||||||||||||||
0 | (0 | ) | | 239 | 195 | 22.7 | | | | Minority interests | ||||||||||||||||||||||||||
306 | 505 | (39.5 | ) | 1,218 | 1,270 | (4.1 | ) | 240 | 290 | (17.2 | ) | Attributable profit to the Group | ||||||||||||||||||||||||
Pro memoria | ||||||||||||||||||||||||||||||||||||
Million pound sterling | Million dollars | Million dollars | ||||||||||||||||||||||||||||||||||
1,144 | 1,322 | (13.5 | ) | 8,092 | 7,511 | 7.7 | 869 | 972 | (10.6 | ) | Gross income | |||||||||||||||||||||||||
582 | 758 | (23.2 | ) | 5,080 | 4,603 | 10.4 | 507 | 644 | (21.2 | ) | Net operating income | |||||||||||||||||||||||||
255 | 431 | (40.8 | ) | 1,596 | 1,736 | (8.0 | ) | 314 | 396 | (20.6 | ) | Attributable profit to the Group | ||||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||||||||||
261,070 | 232,186 | 12.4 | 141,411 | 124,691 | 13.4 | 40,030 | 35,850 | 11.7 | Customer loans (2) | |||||||||||||||||||||||||||
36,225 | 40,965 | (11.6 | ) | 31,489 | 28,754 | 9.5 | 245 | 175 | 39.8 | Trading portfolio (w/o loans) | ||||||||||||||||||||||||||
996 | 36 | | 24,935 | 31,659 | (21.2 | ) | 13,421 | 9,603 | 39.8 | Available-for-sale financial assets | ||||||||||||||||||||||||||
17,748 | 29,975 | (40.8 | ) | 25,567 | 21,288 | 20.1 | 512 | 518 | (1.2 | ) | Due from credit institutions (2) | |||||||||||||||||||||||||
2,286 | 2,255 | 1.4 | 4,355 | 4,669 | (6.7 | ) | 479 | 507 | (5.6 | ) | Intangible assets and property and equipment | |||||||||||||||||||||||||
47,962 | 47,557 | 0.9 | 47,729 | 58,413 | (18.3 | ) | 5,393 | 5,063 | 6.5 | Other assets | ||||||||||||||||||||||||||
366,287 | 352,975 | 3.8 | 275,486 | 269,474 | 2.2 | 60,081 | 51,717 | 16.2 | Total assets/liabilities & shareholders equity | |||||||||||||||||||||||||||
191,727 | 180,382 | 6.3 | 143,065 | 135,034 | 5.9 | 37,828 | 33,190 | 14.0 | Customer deposits (2) | |||||||||||||||||||||||||||
74,322 | 62,944 | 18.1 | 26,167 | 18,681 | 40.1 | 563 | 1,499 | (62.5 | ) | Marketable debt securities (2) | ||||||||||||||||||||||||||
8,086 | 7,352 | 10.0 | 6,100 | 5,586 | 9.2 | 2,220 | 2,274 | (2.4 | ) | Subordinated debt (2) | ||||||||||||||||||||||||||
| 1 | (100.0 | ) | | 9,431 | (100.0 | ) | | | | Insurance liabilities | |||||||||||||||||||||||||
42,165 | 63,159 | (33.2 | ) | 34,622 | 38,597 | (10.3 | ) | 12,363 | 8,611 | 43.6 | Due to credit institutions (2) | |||||||||||||||||||||||||
37,011 | 26,458 | 39.9 | 41,855 | 39,616 | 5.7 | 2,003 | 2,028 | (1.2 | ) | Other liabilities | ||||||||||||||||||||||||||
12,976 | 12,679 | 2.3 | 23,677 | 22,527 | 5.1 | 5,105 | 4,114 | 24.1 | Shareholders equity (3) | |||||||||||||||||||||||||||
15,674 | 14,204 | 10.3 | 73,185 | 77,673 | (5.8 | ) | 1 | 19 | (97.3 | ) | Other customer funds under management | |||||||||||||||||||||||||
15,674 | 14,204 | 10.3 | 59,080 | 63,588 | (7.1 | ) | | | | Mutual funds | ||||||||||||||||||||||||||
| | | | | | | | | Pension funds | |||||||||||||||||||||||||||
| | | 14,105 | 13,252 | 6.4 | 1 | 19 | (97.3 | ) | Managed portfolios | ||||||||||||||||||||||||||
| | | | 833 | (100.0 | ) | | | | Savings-insurance policies | ||||||||||||||||||||||||||
289,809 | 264,882 | 9.4 | 248,518 | 236,975 | 4.9 | 40,611 | 36,983 | 9.8 | Customer funds under management |
(1).- Including dividends, income from equity-accounted method and other operating income/expenses
(2).- Including all on-balance sheet balances for this item
(3).- Not including profit of the year
FINANCIAL REPORT 2012 / JANUARY - MARCH |
27 |
INFORMATION BY PRINCIPAL SEGMENTS
Continental Europe. Main units
EUR Million
Santander Branch Network | Banesto | Portugal | ||||||||||||||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | ||||||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||||||
Net interest income |
837 | 780 | 7.2 | 353 | 321 | 9.7 | 147 | 165 | (10.6 | ) | ||||||||||||||||||||||||||
Net fees |
279 | 292 | (4.4 | ) | 153 | 155 | (1.7 | ) | 90 | 101 | (10.5 | ) | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
35 | 37 | (4.5 | ) | 87 | 41 | 110.7 | 70 | 8 | 795.0 | ||||||||||||||||||||||||||
Other operating income (1) |
(33 | ) | (10 | ) | 235.6 | (3 | ) | 9 | | 10 | 8 | 24.0 | ||||||||||||||||||||||||
Gross income |
1,118 | 1,100 | 1.7 | 589 | 527 | 11.7 | 318 | 282 | 12.8 | |||||||||||||||||||||||||||
Operating expenses |
(512 | ) | (512 | ) | 0.0 | (254 | ) | (254 | ) | (0.1 | ) | (126 | ) | (131 | ) | (3.8 | ) | |||||||||||||||||||
General administrative expenses |
(475 | ) | (474 | ) | 0.1 | (222 | ) | (223 | ) | (0.5 | ) | (108 | ) | (114 | ) | (5.4 | ) | |||||||||||||||||||
Personnel |
(305 | ) | (310 | ) | (1.8 | ) | (162 | ) | (163 | ) | (0.7 | ) | (75 | ) | (79 | ) | (4.4 | ) | ||||||||||||||||||
Other general administrative expenses |
(170 | ) | (164 | ) | 3.6 | (60 | ) | (60 | ) | (0.1 | ) | (32 | ) | (35 | ) | (7.8 | ) | |||||||||||||||||||
Depreciation and amortisation |
(37 | ) | (38 | ) | (1.1 | ) | (32 | ) | (31 | ) | 3.0 | (18 | ) | (17 | ) | 6.8 | ||||||||||||||||||||
Net operating income |
606 | 588 | 3.2 | 335 | 273 | 22.6 | 192 | 151 | 27.3 | |||||||||||||||||||||||||||
Net loan-loss provisions |
(483 | ) | (184 | ) | 162.0 | (206 | ) | (102 | ) | 102.7 | (131 | ) | (32 | ) | 304.2 | |||||||||||||||||||||
Other income |
(21 | ) | (27 | ) | (23.4 | ) | (90 | ) | (16 | ) | 450.8 | (16 | ) | (9 | ) | 81.9 | ||||||||||||||||||||
Profit before taxes |
102 | 376 | (72.8 | ) | 39 | 155 | (74.8 | ) | 45 | 110 | (59.1 | ) | ||||||||||||||||||||||||
Tax on profit |
(28 | ) | (101 | ) | (72.8 | ) | 7 | (38 | ) | | (12 | ) | (19 | ) | (35.3 | ) | ||||||||||||||||||||
Profit from continuing operations |
75 | 274 | (72.8 | ) | 46 | 117 | (60.8 | ) | 33 | 91 | (64.1 | ) | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | | |||||||||||||||||||||||||||
Consolidated profit |
75 | 274 | (72.8 | ) | 46 | 117 | (60.8 | ) | 33 | 91 | (64.1 | ) | ||||||||||||||||||||||||
Minority interests |
0 | 0 | (66.6 | ) | 5 | 16 | (71.2 | ) | (0 | ) | 0 | | ||||||||||||||||||||||||
Attributable profit to the Group |
75 | 274 | (72.8 | ) | 41 | 101 | (59.1 | ) | 33 | 90 | (63.8 | ) | ||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||||||
Customer loans (2) |
100,487 | 110,051 | (8.7 | ) | 67,196 | 73,326 | (8.4 | ) | 27,808 | 29,744 | (6.5 | ) | ||||||||||||||||||||||||
Trading portfolio (w/o loans) |
| | | 8,071 | 5,979 | 35.0 | 1,672 | 1,411 | 18.5 | |||||||||||||||||||||||||||
Available-for-sale financial assets |
| | | 10,325 | 9,328 | 10.7 | 5,295 | 4,584 | 15.5 | |||||||||||||||||||||||||||
Due from credit institutions (2) |
59 | 214 | (72.4 | ) | 11,064 | 16,597 | (33.3 | ) | 2,200 | 3,932 | (44.1 | ) | ||||||||||||||||||||||||
Intangible assets and property and equipment |
1,201 | 1,201 | | 1,379 | 1,360 | 1.4 | 439 | 472 | (7.1 | ) | ||||||||||||||||||||||||||
Other assets |
1,657 | 411 | 302.8 | 11,116 | 5,834 | 90.5 | 6,580 | 6,656 | (1.1 | ) | ||||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
103,404 | 111,878 | (7.6 | ) | 109,152 | 112,426 | (2.9 | ) | 43,993 | 46,798 | (6.0 | ) | ||||||||||||||||||||||||
Customer deposits (2) |
80,355 | 84,656 | (5.1 | ) | 53,875 | 59,660 | (9.7 | ) | 23,321 | 21,929 | 6.3 | |||||||||||||||||||||||||
Marketable debt securities (2) |
6,344 | | | 22,947 | 27,135 | (15.4 | ) | 4,734 | 7,122 | (33.5 | ) | |||||||||||||||||||||||||
Subordinated debt (2) |
| | | 735 | 787 | (6.6 | ) | (0 | ) | 0 | | |||||||||||||||||||||||||
Insurance liabilities |
| | | | | | 70 | 83 | (15.5 | ) | ||||||||||||||||||||||||||
Due to credit institutions (2) |
650 | 323 | 101.4 | 15,926 | 10,822 | 47.2 | 13,197 | 14,208 | (7.1 | ) | ||||||||||||||||||||||||||
Other liabilities |
9,597 | 20,002 | (52.0 | ) | 10,875 | 9,305 | 16.9 | 100 | 843 | (88.1 | ) | |||||||||||||||||||||||||
Shareholders equity (3) |
6,459 | 6,897 | (6.4 | ) | 4,793 | 4,717 | 1.6 | 2,571 | 2,613 | (1.6 | ) | |||||||||||||||||||||||||
Other customer funds under management |
23,838 | 25,478 | (6.4 | ) | 8,308 | 9,303 | (10.7 | ) | 2,654 | 4,500 | (41.0 | ) | ||||||||||||||||||||||||
Mutual funds |
15,819 | 18,558 | (14.8 | ) | 4,357 | 5,279 | (17.5 | ) | 1,809 | 3,051 | (40.7 | ) | ||||||||||||||||||||||||
Pension funds |
6,049 | 6,225 | (2.8 | ) | 1,240 | 1,344 | (7.8 | ) | 782 | 1,314 | (40.5 | ) | ||||||||||||||||||||||||
Managed portfolios |
| | | 110 | 114 | (3.4 | ) | 63 | 135 | (53.2 | ) | |||||||||||||||||||||||||
Savings-insurance policies |
1,970 | 696 | 183.2 | 2,601 | 2,566 | 1.4 | | | | |||||||||||||||||||||||||||
Customer funds under management |
110,537 | 110,134 | 0.4 | 85,865 | 96,884 | (11.4 | ) | 30,708 | 33,551 | (8.5 | ) |
(1).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(2).- | Including all on-balance sheet balances for this item |
(3).- | Not including profit of the year |
28 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Continental Europe. Main units
EUR Million
Santander Consumer Finance | Retail Poland (BZ WBK) | |||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | |||||||||||||||||||||
Income statement | ||||||||||||||||||||||||
611 | 582 | 4.9 | 129 | Net interest income | ||||||||||||||||||||
204 | 210 | (2.8 | ) | 78 | Net fees | |||||||||||||||||||
(5) | (1 | ) | 331.8 | 10 | Gains (losses) on financial transactions | |||||||||||||||||||
0 | 2 | (90.8 | ) | 1 | Other operating income (1) | |||||||||||||||||||
810 | 793 | 2.1 | 218 | Gross income | ||||||||||||||||||||
(337) | (308 | ) | 9.6 | (105 | ) | Operating expenses | ||||||||||||||||||
(302) | (279 | ) | 8.4 | (96 | ) | General administrative expenses | ||||||||||||||||||
(149) | (137 | ) | 8.8 | (57 | ) | Personnel | ||||||||||||||||||
(153) | (141 | ) | 7.9 | (39 | ) | Other general administrative expenses | ||||||||||||||||||
(35) | (29 | ) | 21.5 | (9 | ) | Depreciation and amortisation | ||||||||||||||||||
473 | 486 | (2.7 | ) | 114 | Net operating income | |||||||||||||||||||
(176) | (192 | ) | (8.4 | ) | (20 | ) | Net loan-loss provisions | |||||||||||||||||
(18) | (37 | ) | (50.7 | ) | 2 | Other income | ||||||||||||||||||
278 | 256 | 8.6 | 96 | Profit before taxes | ||||||||||||||||||||
(62) | (60 | ) | 3.5 | (21 | ) | Tax on profit | ||||||||||||||||||
216 | 196 | 10.1 | 75 | Profit from continuing operations | ||||||||||||||||||||
1 | (6 | ) | | | Net profit from discontinued operations | |||||||||||||||||||
217 | 190 | 13.9 | 75 | Consolidated profit | ||||||||||||||||||||
10 | 7 | 45.8 | 2 | Minority interests | ||||||||||||||||||||
206 | 183 | 12.7 | 73 | Attributable profit to the Group | ||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
56,306 | 56,524 | (0.4 | ) | 9,106 | Customer loans (2) | |||||||||||||||||||
1,186 | 968 | 22.5 | 769 | Trading portfolio (w/o loans) | ||||||||||||||||||||
1,174 | 317 | 270.8 | 2,832 | Available-for-sale financial assets | ||||||||||||||||||||
9,149 | 6,927 | 32.1 | 368 | Due from credit institutions (2) | ||||||||||||||||||||
842 | 808 | 4.2 | 187 | Intangible assets and property and equipment | ||||||||||||||||||||
2,792 | 2,234 | 25.0 | 1,100 | Other assets | ||||||||||||||||||||
71,449 | 67,777 | 5.4 | 14,363 | Total assets/liabilities & shareholders equity | ||||||||||||||||||||
33,180 | 31,618 | 4.9 | 10,028 | Customer deposits (2) | ||||||||||||||||||||
5,908 | 6,020 | (1.9 | ) | | Marketable debt securities (2) | |||||||||||||||||||
68 | 425 | (84.0 | ) | 100 | Subordinated debt (2) | |||||||||||||||||||
| | | | Insurance liabilities | ||||||||||||||||||||
17,210 | 17,010 | 1.2 | 1,690 | Due to credit institutions (2) | ||||||||||||||||||||
3,909 | 3,228 | 21.1 | 677 | Other liabilities | ||||||||||||||||||||
11,173 | 9,476 | 17.9 | 1,867 | Shareholders equity (3) | ||||||||||||||||||||
6 | 7 | (9.4 | ) | 2,248 | Other customer funds under management | |||||||||||||||||||
2 | 3 | (15.0 | ) | 2,059 | Mutual funds | |||||||||||||||||||
4 | 4 | (6.0 | ) | | Pension funds | |||||||||||||||||||
| | | 188 | Managed portfolios | ||||||||||||||||||||
| | | | Savings-insurance policies | ||||||||||||||||||||
39,163 | 38,070 | 2.9 | 12,376 | Customer funds under management |
(1).- Including dividends, income from equity-accounted method and other operating income/expenses
(2).- Including all on-balance sheet balances for this item
(3).- Not including profit of the year
FINANCIAL REPORT 2012 / JANUARY - MARCH |
29 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 |
EUR Million |
EUR Million | ||
(*) Including retail commercial paper |
+10.6% |
-33.5% Q112-Q111 | ||
30 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 |
EUR Million |
EUR Million | ||
(*) Including retail commercial paper |
+3.2% |
-72.8% Q112-Q111 | ||
FINANCIAL REPORT 2012 / JANUARY - MARCH |
31 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 |
EUR Million |
EUR Million | ||
(*) Including retail commercial paper |
+22.6% |
-59.1% Q112-Q111 | ||
32 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 |
EUR Million |
EUR Million | ||
+27.3% |
-63.8% Q112-Q111 | |||
FINANCIAL REPORT 2012 / JANUARY - MARCH |
33 |
INFORMATION BY PRINCIPAL SEGMENTS
New lending by countries |
Attributable profit | |
% o/ total. Q112 |
EUR Million | |
+12.7% Q112-Q111 | ||
|
34 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
FINANCIAL REPORT 2012 / JANUARY - MARCH |
35 |
INFORMATION BY PRINCIPAL SEGMENTS
36 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 (excluding FX) | EUR Million |
EUR Million | ||
-21.4% |
-39.5% Q112-Q111 | |||
(*) Excluding exchange rate impact: -23.2% |
(*) Excluding exchange rate impact: -40.8% | |||
FINANCIAL REPORT 2012 / JANUARY - MARCH |
37 |
INFORMATION BY PRINCIPAL SEGMENTS
38 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity* | Net operating income | Attributable profit | ||
% var. Mar12-Mar11 (excluding FX) | EUR Million | EUR Million | ||
(*) w/o New York branch |
+15.1% |
-4.1% Q112-Q111 | ||
(**) w/o CTAs, Including letras financeiras |
(*) Excluding exchange rate impact: +16.5% |
(*) Excluding exchange rate impact: -3.0% | ||
FINANCIAL REPORT 2012 / JANUARY - MARCH |
39 |
INFORMATION BY PRINCIPAL SEGMENTS
Latin America. Income statement
EUR Million
Brazil | Mexico | Chile | ||||||||||||||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | ||||||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||||||
Net interest income |
3,376 | 2,911 | 15.9 | 477 | 401 | 18.8 | 432 | 358 | 20.6 | |||||||||||||||||||||||||||
Net fees |
848 | 810 | 4.7 | 180 | 159 | 12.8 | 111 | 110 | 1.5 | |||||||||||||||||||||||||||
Gains (losses) on financial transactions |
170 | 195 | (12.8 | ) | 31 | 51 | (39.1 | ) | 16 | 30 | (47.7 | ) | ||||||||||||||||||||||||
Other operating income (1) |
(41 | ) | (31 | ) | 32.1 | (10 | ) | (4 | ) | 188.6 | 5 | 13 | (64.4 | ) | ||||||||||||||||||||||
Gross income |
4,353 | 3,886 | 12.0 | 677 | 608 | 11.4 | 564 | 511 | 10.3 | |||||||||||||||||||||||||||
Operating expenses |
(1,528 | ) | (1,441 | ) | 6.1 | (249 | ) | (229 | ) | 8.6 | (212 | ) | (191 | ) | 11.1 | |||||||||||||||||||||
General administrative expenses |
(1,393 | ) | (1,295 | ) | 7.6 | (219 | ) | (202 | ) | 8.7 | (191 | ) | (168 | ) | 13.8 | |||||||||||||||||||||
Personnel |
(777 | ) | (726 | ) | 7.0 | (127 | ) | (118 | ) | 7.7 | (117 | ) | (104 | ) | 13.3 | |||||||||||||||||||||
Other general administrative expenses |
(616 | ) | (569 | ) | 8.3 | (92 | ) | (84 | ) | 10.0 | (73 | ) | (64 | ) | 14.8 | |||||||||||||||||||||
Depreciation and amortisation |
(135 | ) | (146 | ) | (7.2 | ) | (30 | ) | (27 | ) | 8.3 | (21 | ) | (23 | ) | (8.6 | ) | |||||||||||||||||||
Net operating income |
2,825 | 2,445 | 15.5 | 428 | 379 | 13.1 | 352 | 321 | 9.7 | |||||||||||||||||||||||||||
Net loan-loss provisions |
(1,490 | ) | (1,046 | ) | 42.5 | (78 | ) | (63 | ) | 23.0 | (125 | ) | (75 | ) | 66.6 | |||||||||||||||||||||
Other income |
(222 | ) | (227 | ) | (2.2 | ) | (2 | ) | (6 | ) | (65.0 | ) | (4 | ) | 2 | | ||||||||||||||||||||
Profit before taxes |
1,112 | 1,172 | (5.1 | ) | 348 | 310 | 12.5 | 223 | 247 | (10.0 | ) | |||||||||||||||||||||||||
Tax on profit |
(285 | ) | (290 | ) | (1.7 | ) | (52 | ) | (53 | ) | (2.4 | ) | (31 | ) | (40 | ) | (23.3 | ) | ||||||||||||||||||
Profit from continuing operations |
827 | 881 | (6.2 | ) | 296 | 256 | 15.6 | 192 | 207 | (7.4 | ) | |||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | | |||||||||||||||||||||||||||
Consolidated profit |
827 | 881 | (6.2 | ) | 296 | 256 | 15.6 | 192 | 207 | (7.4 | ) | |||||||||||||||||||||||||
Minority interests |
179 | 149 | 20.3 | 0 | 0 | 16.5 | 59 | 45 | 31.4 | |||||||||||||||||||||||||||
Attributable profit to the Group |
647 | 732 | (11.6 | ) | 296 | 256 | 15.6 | 133 | 162 | (18.1 | ) | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||||||
Customer loans (2) |
78,083 | 69,447 | 12.4 | 19,146 | 15,907 | 20.4 | 27,257 | 24,562 | 11.0 | |||||||||||||||||||||||||||
Trading portfolio (w/o loans) |
10,977 | 10,567 | 3.9 | 15,296 | 12,232 | 25.0 | 1,816 | 2,782 | (34.7 | ) | ||||||||||||||||||||||||||
Available-for-sale financial assets |
15,261 | 22,584 | (32.4 | ) | 3,647 | 3,272 | 11.5 | 4,127 | 2,944 | 40.2 | ||||||||||||||||||||||||||
Due from credit institutions (2) |
12,965 | 10,966 | 18.2 | 6,328 | 3,739 | 69.2 | 2,625 | 2,471 | 6.2 | |||||||||||||||||||||||||||
Intangible assets and property and equipment |
3,262 | 3,679 | (11.3 | ) | 378 | 382 | (1.1 | ) | 365 | 332 | 10.1 | |||||||||||||||||||||||||
Other assets |
34,293 | 40,534 | (15.4 | ) | 4,411 | 4,120 | 7.1 | 2,845 | 4,108 | (30.7 | ) | |||||||||||||||||||||||||
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|
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|||||||||||||||||||
Total assets/liabilities & shareholders equity |
154,841 | 157,776 | (1.9 | ) | 49,205 | 39,651 | 24.1 | 39,035 | 37,198 | 4.9 | ||||||||||||||||||||||||||
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|
|||||||||||||||||||
Customer deposits (2) |
76,352 | 75,605 | 1.0 | 26,120 | 20,528 | 27.2 | 20,547 | 18,353 | 12.0 | |||||||||||||||||||||||||||
Marketable debt securities (2) |
18,872 | 11,780 | 60.2 | 1,312 | 1,202 | 9.1 | 5,819 | 5,462 | 6.5 | |||||||||||||||||||||||||||
Subordinated debt (2) |
4,604 | 4,325 | 6.4 | | | | 1,288 | 1,046 | 23.2 | |||||||||||||||||||||||||||
Insurance liabilities |
| 8,679 | (100.0 | ) | | 415 | (100.0 | ) | | 314 | (100.0 | ) | ||||||||||||||||||||||||
Due to credit institutions (2) |
17,193 | 22,091 | (22.2 | ) | 8,784 | 5,873 | 49.6 | 4,825 | 4,207 | 14.7 | ||||||||||||||||||||||||||
Other liabilities |
24,731 | 23,612 | 4.7 | 8,551 | 6,939 | 23.2 | 3,928 | 5,054 | (22.3 | ) | ||||||||||||||||||||||||||
Shareholders equity (3) |
13,089 | 11,684 | 12.0 | 4,438 | 4,693 | (5.4 | ) | 2,629 | 2,761 | (4.8 | ) | |||||||||||||||||||||||||
Other customer funds under management |
44,407 | 50,822 | (12.6 | ) | 10,503 | 10,481 | 0.2 | 5,091 | 4,929 | 3.3 | ||||||||||||||||||||||||||
Mutual funds |
41,247 | 46,705 | (11.7 | ) | 10,503 | 10,257 | 2.4 | 5,091 | 4,868 | 4.6 | ||||||||||||||||||||||||||
Pension funds |
| | | | | | | | | |||||||||||||||||||||||||||
Managed portfolios |
3,160 | 3,568 | (11.4 | ) | | | | | | | ||||||||||||||||||||||||||
Savings-insurance policies |
| 549 | (100.0 | ) | | 224 | (100.0 | ) | | 61 | (100.0 | ) | ||||||||||||||||||||||||
Customer funds under management |
144,235 | 142,533 | 1.2 | 37,936 | 32,211 | 17.8 | 32,745 | 29,791 | 9.9 |
(1).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(2).- | Including all on-balance sheet balances for this item |
(3).- | Not including profit of the year |
Latin America. Income statement
EUR Million
Gross income | Net operating income | Attributable profit | ||||||||||||||||||||||||||||||||||
Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | Q112 | Q111 | Var (%) | ||||||||||||||||||||||||||||
Brazil |
4,353 | 3,886 | 12.0 | 2,825 | 2,445 | 15.5 | 647 | 732 | (11.6 | ) | ||||||||||||||||||||||||||
Mexico |
677 | 608 | 11.4 | 428 | 379 | 13.1 | 296 | 256 | 15.6 | |||||||||||||||||||||||||||
Chile |
564 | 511 | 10.3 | 352 | 321 | 9.7 | 133 | 162 | (18.1 | ) | ||||||||||||||||||||||||||
Argentina |
279 | 217 | 29.0 | 146 | 113 | 29.3 | 78 | 70 | 12.6 | |||||||||||||||||||||||||||
Uruguay |
59 | 36 | 61.9 | 18 | 8 | 136.0 | 12 | 4 | 201.4 | |||||||||||||||||||||||||||
Puerto Rico |
89 | 84 | 4.9 | 42 | 41 | 2.5 | 11 | 8 | 38.5 | |||||||||||||||||||||||||||
Colombia |
63 | 46 | 37.8 | 31 | 18 | 72.0 | 15 | 11 | 34.3 | |||||||||||||||||||||||||||
Rest |
12 | 33 | (63.7 | ) | (12 | ) | 3 | | (9 | ) | (4 | ) | 112.7 | |||||||||||||||||||||||
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|
|||||||||||||||||||
Subtotal |
6,095 | 5,421 | 12.4 | 3,831 | 3,327 | 15.1 | 1,184 | 1,239 | (4.5 | ) | ||||||||||||||||||||||||||
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|
|||||||||||||||||||
Santander Private Banking |
79 | 73 | 8.9 | 46 | 40 | 15.4 | 34 | 31 | 11.6 | |||||||||||||||||||||||||||
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|
|||||||||||||||||||
Total |
6,175 | 5,494 | 12.4 | 3,876 | 3,367 | 15.1 | 1,218 | 1,270 | (4.1 | ) | ||||||||||||||||||||||||||
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40 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
FINANCIAL REPORT 2012 / JANUARY - MARCH |
41 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 (excluding FX) |
EUR Million |
EUR Million | ||
+15.5%* |
-11.6% Q112-Q111 | |||
(*) w/o REPOs. Including letras financeiras |
(*) Excluding exchange rate impact: +17.4% |
(*) Excluding exchange rate impact: -10.2% | ||
42 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 (excluding FX) |
EUR Million |
EUR Million | ||
+13.1% |
+15.6% Q112-Q111 | |||
(*) w/o REPOs. |
(*) Excluding exchange rate impact: +16.7% |
(*) Excluding exchange rate impact: +19.2% | ||
[ |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
43 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity |
Net operating income |
Attributable profit | ||
% var. Mar12-Mar11 (excluding FX) |
EUR Million |
EUR Million | ||
+9.7% |
-18.1% Q112-Q111 | |||
(*) w/o REPOs. |
(*) Excluding exchange rate impact: +6.7% |
(*) Excluding exchange rate impact: -20.4% | ||
44 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
FINANCIAL REPORT 2012 / JANUARY - MARCH |
45 |
INFORMATION BY PRINCIPAL SEGMENTS
Sovereign Bank
US$ Million
Q112 | Q111 | Variation Amount |
(%) | |||||||||||||
Gross income |
745 | 746 | (1 | ) | (0.1 | ) | ||||||||||
Net operating income |
385 | 422 | (38 | ) | (8.9 | ) | ||||||||||
Attributable profit to the Group |
191 | 176 | 16 | 8.9 |
46 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
Activity % var. Mar12-Mar11 (excluding FX)
|
Net operating income EUR Million
-17,8%
(*) Excluding exchange rate impact: -21.2%
|
Attributable profit EUR Million
-17.2% Q112-Q111
(*) Excluding exchange rate impact: -20.6%
| ||
FINANCIAL REPORT 2012 / JANUARY - MARCH |
47 |
INFORMATION BY PRINCIPAL SEGMENTS
EUR Million
Q112 | Q111 | Variation Amount |
(%) | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(513 | ) | (511 | ) | (2 | ) | 0.3 | |||||||||
Net fees |
(13 | ) | (4 | ) | (9 | ) | 216.1 | |||||||||
Gains (losses) on financial transactions |
46 | (74 | ) | 120 | | |||||||||||
Dividends |
14 | 4 | 10 | 242.8 | ||||||||||||
Income from equity-accounted method |
(16 | ) | 1 | (17 | ) | | ||||||||||
Other operating income/expenses (net) |
31 | 28 | 3 | 9.1 | ||||||||||||
Gross income |
(452 | ) | (556 | ) | 105 | (18.8 | ) | |||||||||
Operating expenses |
(249 | ) | (245 | ) | (4 | ) | 1.6 | |||||||||
General administrative expenses |
(214 | ) | (212 | ) | (2 | ) | 0.9 | |||||||||
Personnel |
(78 | ) | (88 | ) | 11 | (12.0 | ) | |||||||||
Other general administrative expenses |
(136 | ) | (124 | ) | (13 | ) | 10.1 | |||||||||
Depreciation and amortisation |
(35 | ) | (33 | ) | (2 | ) | 6.5 | |||||||||
Net operating income |
(700 | ) | (801 | ) | 101 | (12.6 | ) | |||||||||
Net loan-loss provisions |
(15 | ) | (69 | ) | 54 | (78.8 | ) | |||||||||
Other income |
(117 | ) | (187 | ) | 70 | (37.2 | ) | |||||||||
Profit before taxes |
(832 | ) | (1,056 | ) | 224 | (21.2 | ) | |||||||||
Tax on profit |
56 | 222 | (166 | ) | (74.6 | ) | ||||||||||
Profit from continuing operations |
(776 | ) | (834 | ) | 59 | (7.0 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
(776 | ) | (834 | ) | 59 | (7.0 | ) | |||||||||
Minority interests |
(32 | ) | 0 | (32 | ) | | ||||||||||
Attributable profit to the Group |
(744 | ) | (835 | ) | 91 | (10.9 | ) | |||||||||
Balance sheet |
||||||||||||||||
Trading portfolio (w/o loans) |
7,476 | 4,833 | 2,643 | 54.7 | ||||||||||||
Available-for-sale financial assets |
30,379 | 21,386 | 8,993 | 42.1 | ||||||||||||
Investments |
900 | 38 | 862 | | ||||||||||||
Goodwill |
25,200 | 23,856 | 1,344 | 5.6 | ||||||||||||
Liquidity lent to the Group |
1,806 | 30,236 | (28,429 | ) | (94.0 | ) | ||||||||||
Capital assigned to Group areas |
73,543 | 69,132 | 4,411 | 6.4 | ||||||||||||
Other assets |
102,191 | 74,185 | 28,006 | 37.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
241,496 | 223,665 | 17,831 | 8.0 | ||||||||||||
Customer deposits (1) |
17,385 | 11,448 | 5,936 | 51.9 | ||||||||||||
Marketable debt securities (1) |
66,098 | 64,020 | 2,078 | 3.2 | ||||||||||||
Subordinated debt (1) |
5,505 | 10,000 | (4,495 | ) | (45.0 | ) | ||||||||||
Other liabilities |
73,418 | 59,385 | 14,033 | 23.6 | ||||||||||||
Group capital and reserves (2) |
79,091 | 78,812 | 279 | 0.4 | ||||||||||||
Other customer funds under management |
| | | | ||||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
88,988 | 85,469 | 3,519 | 4.1 |
(1).- | Including all on-balance sheet balances for this item |
(2).- | Not including profit of the year |
48 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY PRINCIPAL SEGMENTS
FINANCIAL REPORT 2012 / JANUARY - MARCH |
49 |
INFORMATION BY SECONDARY SEGMENTS
Income statement and business volumes secondary segments
EUR Million
Operating business areas |
Retail Banking |
Global Wholesale banking |
Asset Management and Insurance |
|||||||||||||||||||||||||||||
Q112 | Var (%) | Q112 | Var (%) | Q112 | Var (%) | Q112 | Var (%) | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
8,334 | 9.9 | 7,693 | 10.0 | 612 | 9.1 | 30 | (5.4 | ) | |||||||||||||||||||||||
Net fees |
2,635 | 4.5 | 2,221 | 6.1 | 319 | (2.5 | ) | 96 | (6.6 | ) | ||||||||||||||||||||||
Gains (losses) on financial transactions |
751 | 1.8 | 309 | (6.7 | ) | 440 | 8.7 | 1 | 49.8 | |||||||||||||||||||||||
Other operating income (1) |
85 | (55.7 | ) | (55 | ) | | 38 | 29.8 | 102 | (6.0 | ) | |||||||||||||||||||||
Gross income |
11,806 | 7.0 | 10,168 | 7.3 | 1,409 | 6.6 | 229 | (6.0 | ) | |||||||||||||||||||||||
Operating expenses |
(4,825 | ) | 7.5 | (4,342 | ) | 7.9 | (407 | ) | 5.3 | (77 | ) | (0.5 | ) | |||||||||||||||||||
General administrative expenses |
(4,335 | ) | 8.0 | (3,897 | ) | 8.4 | (370 | ) | 5.4 | (68 | ) | (1.0 | ) | |||||||||||||||||||
Personnel |
(2,560 | ) | 7.3 | (2,279 | ) | 7.9 | (242 | ) | 4.4 | (39 | ) | (8.5 | ) | |||||||||||||||||||
Other general administrative expenses |
(1,775 | ) | 9.0 | (1,618 | ) | 9.1 | (128 | ) | 7.3 | (29 | ) | 10.8 | ||||||||||||||||||||
Depreciation and amortisation |
(490 | ) | 3.9 | (445 | ) | 3.9 | (36 | ) | 4.4 | (9 | ) | 3.6 | ||||||||||||||||||||
Net operating income |
6,980 | 6.6 | 5,827 | 6.9 | 1,002 | 7.1 | 152 | (8.6 | ) | |||||||||||||||||||||||
Net loan-loss provisions |
(3,112 | ) | 55.9 | (3,059 | ) | 52.0 | (54 | ) | | (0 | ) | | ||||||||||||||||||||
Other income |
(491 | ) | 20.9 | (453 | ) | 19.3 | (33 | ) | 64.6 | (5 | ) | (18.8 | ) | |||||||||||||||||||
Profit before taxes |
3,377 | (18.6 | ) | 2,315 | (24.3 | ) | 916 | (1.7 | ) | 146 | (8.1 | ) | ||||||||||||||||||||
Tax on profit |
(773 | ) | (21.2 | ) | (477 | ) | (32.5 | ) | (256 | ) | 6.6 | (40 | ) | 16.4 | ||||||||||||||||||
Profit from continuing operations |
2,604 | (17.8 | ) | 1,838 | (21.8 | ) | 660 | (4.6 | ) | 106 | (14.8 | ) | ||||||||||||||||||||
Net profit from discontinued operations |
1 | | 1 | | | | | | ||||||||||||||||||||||||
Consolidated profit |
2,605 | (17.6 | ) | 1,839 | (21.6 | ) | 660 | (4.6 | ) | 106 | (14.8 | ) | ||||||||||||||||||||
Minority interests |
258 | 18.1 | 192 | 21.3 | 57 | 4.3 | 9 | 68.2 | ||||||||||||||||||||||||
Attributable profit to the Group |
2,348 | (20.2 | ) | 1,647 | (24.7 | ) | 602 | (5.3 | ) | 98 | (18.4 | ) | ||||||||||||||||||||
Business volumes |
||||||||||||||||||||||||||||||||
Total assets |
1,193,976 | 4.9 | 879,077 | 5.9 | 288,486 | 5.2 | 26,412 | (21.0 | ) | |||||||||||||||||||||||
Customer loans |
744,164 | 6.9 | 670,702 | 6.9 | 73,031 | 7.3 | 431 | (8.7 | ) | |||||||||||||||||||||||
Customer deposits |
625,401 | 2.6 | 542,022 | 5.7 | 77,289 | (15.8 | ) | 6,091 | 31.4 |
(1).- | Including dividends, income from equity-accounted method and other operating income/expenses |
50 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY SECONDARY SEGMENTS
Retail Banking. Income statement
EUR Million
Gross income |
Net operating income |
Attributable profit to the Group |
||||||||||||||||||||||
Q112 | Var (%) | Q112 | Var (%) | Q112 | Var (%) | |||||||||||||||||||
Continental Europe |
3,019 | 13.0 | 1,656 | 15.7 | 371 | (38.3 | ) | |||||||||||||||||
o/w: Spain |
1,837 | 5.5 | 1,006 | 12.4 | 115 | (68.3 | ) | |||||||||||||||||
Portugal |
263 | 17.2 | 146 | 41.2 | 3 | (93.9 | ) | |||||||||||||||||
United Kingdom |
1,164 | (15.5 | ) | 555 | (28.3 | ) | 201 | (50.7 | ) | |||||||||||||||
Latin America |
5,361 | 13.4 | 3,260 | 17.0 | 847 | (5.2 | ) | |||||||||||||||||
o/w: Brazil |
3,812 | 13.1 | 2,394 | 18.1 | 400 | (16.8 | ) | |||||||||||||||||
Mexico |
558 | 7.0 | 335 | 4.2 | 230 | 11.9 | ||||||||||||||||||
Chile |
489 | 14.5 | 299 | 17.6 | 99 | (8.4 | ) | |||||||||||||||||
USA |
625 | (10.3 | ) | 356 | (22.3 | ) | 229 | (19.5 | ) | |||||||||||||||
Total Retail Banking |
10,168 | 7.3 | 5,827 | 6.9 | 1,647 | (24.7 | ) |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
51 |
INFORMATION BY SECONDARY SEGMENTS
52 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY SECONDARY SEGMENTS
Gross income performance EUR Million
|
Gross income breakdown EUR Million
| |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
53 |
INFORMATION BY SECONDARY SEGMENTS
Attributable profit EUR Million
-18.4% Q112-Q111
|
Total Group revenues EUR Million
| |
54 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
INFORMATION BY SECONDARY SEGMENTS
Asset Management and Insurance. Income statement
EUR Million
Gross income |
Net operating income |
Attributable profit to the Group |
||||||||||||||||||||||
Q112 | Var (%) | Q112 | Var (%) | Q112 | Var (%) | |||||||||||||||||||
Mutual funds |
71 | (7.9 | ) | 27 | (10.9 | ) | 14 | (12.6 | ) | |||||||||||||||
Pension funds |
6 | 16.1 | 4 | 46.6 | 3 | 49.5 | ||||||||||||||||||
Insurance |
152 | (5.8 | ) | 121 | (9.0 | ) | 81 | (20.5 | ) | |||||||||||||||
Total Asset Management and Insurance |
229 | (6.0 | ) | 152 | (8.6 | ) | 98 | (18.4 | ) |
FINANCIAL REPORT 2012 / JANUARY - MARCH |
55 |
56 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
SIGNIFICANT EVENT IN THE QUARTER AND SUBSEQUENT ONES
FINANCIAL REPORT 2012 / JANUARY - MARCH |
57 |
CORPORATE SOCIAL RESPONSIBILITY
58 |
JANUARY - MARCH / FINANCIAL REPORT 2012 |
Key consolidated data
Variation | ||||||||||||||||||||
Q1 12 | Q1 11 | Amount | % | 2011 | ||||||||||||||||
Balance sheet (EUR million) |
||||||||||||||||||||
Total assets |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 | |||||||||||||||
Net customer loans |
746,382 | 713,871 | 32,511 | 4.6 | 750,100 | |||||||||||||||
Customer deposits |
642,786 | 620,774 | 22,013 | 3.5 | 632,533 | |||||||||||||||
Customer funds under management |
1,007,804 | 984,668 | 23,136 | 2.3 | 984,353 | |||||||||||||||
Shareholders equity (1) |
80,695 | 77,590 | 3,105 | 4.0 | 80,629 | |||||||||||||||
Total managed funds |
1,418,528 | 1,350,922 | 67,606 | 5.0 | 1,382,980 | |||||||||||||||
Income statement (EUR million) |
||||||||||||||||||||
Net interest income |
7,821 | 7,075 | 746 | 10.6 | 29,110 | |||||||||||||||
Gross income |
11,354 | 10,482 | 872 | 8.3 | 42,754 | |||||||||||||||
Pre-provision profit |
6,280 | 5,750 | 530 | 9.2 | 23,195 | |||||||||||||||
Profit from continuing operations |
1,829 | 2,332 | (504 | ) | (21.6 | ) | 7,812 | |||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
EPS, profitability and efficiency (%) |
||||||||||||||||||||
EPS (euro) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.60 | |||||||||||||
Diluted EPS (euro) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.60 | |||||||||||||
ROE |
8.13 | 11.37 | 7.14 | |||||||||||||||||
ROTE |
11.99 | 16.90 | 10.81 | |||||||||||||||||
ROA |
0.57 | 0.77 | 0.50 | |||||||||||||||||
RoRWA |
1.28 | 1.58 | 1.06 | |||||||||||||||||
Efficiency ratio (with amortisations) |
44.7 | 45.1 | 45.7 | |||||||||||||||||
BIS II ratios and NPL ratios (%) |
||||||||||||||||||||
Core capital |
10.10 | 9.66 | 10.02 | |||||||||||||||||
Tier I |
11.05 | 10.93 | 11.01 | |||||||||||||||||
BIS II ratio |
13.50 | 13.74 | 13.56 | |||||||||||||||||
NPL ratio |
3.98 | 3.61 | 3.89 | |||||||||||||||||
NPL coverage |
62 | 71 | 61 | |||||||||||||||||
Market capitalisation and shares |
||||||||||||||||||||
Shares (2) (millions at period-end) |
9,077 | 8,440 | 637 | 7.5 | 8,909 | |||||||||||||||
Share price (euros) |
5.770 | 8.192 | (2.422 | ) | (29.6 | ) | 5.870 | |||||||||||||
Market capitalisation (EUR million) |
52,373 | 69,143 | (16,769 | ) | (24.3 | ) | 50,290 | |||||||||||||
Book value (1) (euro) |
8.45 | 8.72 | 8.62 | |||||||||||||||||
Price / Book value (X) |
0.68 | 0.94 | 0.68 | |||||||||||||||||
P/E ratio (X) |
8.47 | 8.60 | 9.75 | |||||||||||||||||
Other data |
||||||||||||||||||||
Number of shareholders |
3,269,996 | 3,149,422 | 120,574 | 3.8 | 3,293,537 | |||||||||||||||
Number of employees |
189,613 | 177,648 | 11,965 | 6.7 | 189,766 | |||||||||||||||
Continental Europe |
58,506 | 49,702 | 8,804 | 17.7 | 58,864 | |||||||||||||||
o/w: Spain |
31,809 | 32,192 | (383 | ) | (1.2 | ) | 31,889 | |||||||||||||
United Kingdom |
27,381 | 26,902 | 479 | 1.8 | 27,505 | |||||||||||||||
Latin America |
92,244 | 89,866 | 2,378 | 2.6 | 91,913 | |||||||||||||||
USA |
9,151 | 8,928 | 223 | 2.5 | 9,187 | |||||||||||||||
Corporate Activities |
2,331 | 2,250 | 81 | 3.6 | 2,297 | |||||||||||||||
Number of branches |
14,696 | 14,179 | 517 | 3.6 | 14,756 | |||||||||||||||
Continental Europe |
6,558 | 6,151 | 407 | 6.6 | 6,608 | |||||||||||||||
o/w: Spain |
4,763 | 4,794 | (31 | ) | (0.6 | ) | 4,781 | |||||||||||||
United Kingdom |
1,363 | 1,412 | (49 | ) | (3.5 | ) | 1,379 | |||||||||||||
Latin America |
6,053 | 5,895 | 158 | 2.7 | 6,046 | |||||||||||||||
USA |
722 | 721 | 1 | 0.1 | 723 |
Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on April, 24 2012, following a favourable report from the Audit and Compliance Committee on April, 18 2012. The Committee verified that the information for the quarter was based on the same principles and practices as those used to draw up the annual financial statements.
(1) | In December 2011, estimated data of May 2012 scrip dividend |
(2) | In December 2011, includes shares issued to cover the exchange of preferred shares of December 2011 |
Income statement
EUR million
Variation | Variation | |||||||||||||||||||||||||||
Q1 12 | Q1 11 | Amount | % | Q4 11 | Amount | % | ||||||||||||||||||||||
Net interest income |
7,821 | 7,075 | 746 | 10.6 | 7,536 | 285 | 3.8 | |||||||||||||||||||||
Dividends |
61 | 40 | 21 | 52.6 | 101 | (39 | ) | (39.1 | ) | |||||||||||||||||||
Income from equity-accounted method |
136 | 225 | (90 | ) | (39.9 | ) | 176 | (41 | ) | (23.2 | ) | |||||||||||||||||
Net fees |
2,622 | 2,518 | 104 | 4.1 | 2,387 | 235 | 9.9 | |||||||||||||||||||||
Gains (losses) on financial transactions |
797 | 664 | 134 | 20.1 | 474 | 323 | 68.1 | |||||||||||||||||||||
Other operating income/expenses |
(83 | ) | (40 | ) | (43 | ) | 107.8 | (45 | ) | (38 | ) | 83.9 | ||||||||||||||||
Gross income |
11,354 | 10,482 | 872 | 8.3 | 10,629 | 725 | 6.8 | |||||||||||||||||||||
Operating expenses |
(5,074 | ) | (4,731 | ) | (343 | ) | 7.2 | (5,093 | ) | 19 | (0.4 | ) | ||||||||||||||||
General administrative expenses |
(4,549 | ) | (4,227 | ) | (322 | ) | 7.6 | (4,563 | ) | 14 | (0.3 | ) | ||||||||||||||||
Personnel |
(2,637 | ) | (2,474 | ) | (163 | ) | 6.6 | (2,601 | ) | (36 | ) | 1.4 | ||||||||||||||||
Other general administrative expenses |
(1,911 | ) | (1,752 | ) | (159 | ) | 9.1 | (1,961 | ) | 50 | (2.5 | ) | ||||||||||||||||
Depreciation and amortisation |
(525 | ) | (505 | ) | (21 | ) | 4.1 | (530 | ) | 5 | (0.9 | ) | ||||||||||||||||
Net operating income |
6,280 | 5,750 | 530 | 9.2 | 5,536 | 744 | 13.4 | |||||||||||||||||||||
Net loan-loss provisions |
(3,127 | ) | (2,065 | ) | (1,061 | ) | 51.4 | (2,577 | ) | (549 | ) | 21.3 | ||||||||||||||||
Impairment losses on other assets |
(83 | ) | (48 | ) | (35 | ) | 74.2 | 11 | (94 | ) | | |||||||||||||||||
Other income |
(526 | ) | (546 | ) | 20 | (3.7 | ) | (531 | ) | 5 | (1.0 | ) | ||||||||||||||||
Profit before taxes (w/o capital gains) |
2,545 | 3,092 | (547 | ) | (17.7 | ) | 2,439 | 106 | 4.4 | |||||||||||||||||||
Tax on profit |
(716 | ) | (759 | ) | 43 | (5.6 | ) | (545 | ) | (171 | ) | 31.4 | ||||||||||||||||
Profit from continuing operations (w/o capital gains) |
1,829 | 2,332 | (504 | ) | (21.6 | ) | 1,894 | (65 | ) | (3.4 | ) | |||||||||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | (3 | ) | 4 | | |||||||||||||||||||
Consolidated profit (w/o capital gains) |
1,829 | 2,327 | (497 | ) | (21.4 | ) | 1,890 | (61 | ) | (3.2 | ) | |||||||||||||||||
Minority interests |
226 | 218 | 7 | 3.3 | 173 | 53 | 30.4 | |||||||||||||||||||||
Attributable profit to the Group (w/o capital gains) |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 1,717 | (114 | ) | (6.6 | ) | |||||||||||||||||
Net capital gains and provisions |
| | | | (1,670 | ) | 1,670 | (100.0 | ) | |||||||||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 47 | 1,556 | | |||||||||||||||||||
EPS (euros) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.00 | 0.17 | | |||||||||||||||||||
Diluted EPS (euros) |
0.17 | 0.24 | (0.07 | ) | (28.5 | ) | 0.00 | 0.16 | | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Average total assets |
1,275,368 | 1,210,814 | 64,554 | 5.3 | 1,243,254 | 32,114 | 2.6 | |||||||||||||||||||||
Average shareholders equity |
78,894 | 74,152 | 4,742 | 6.4 | 75,458 | 3,436 | 4.6 |
Quarterly
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Net interest income |
7,075 | 7,225 | 7,275 | 7,536 | 7,821 | |||||||||||||||
Dividends |
40 | 193 | 60 | 101 | 61 | |||||||||||||||
Income from equity-accounted method |
225 | 204 | 169 | 176 | 136 | |||||||||||||||
Net fees |
2,518 | 2,667 | 2,636 | 2,387 | 2,622 | |||||||||||||||
Gains (losses) on financial transactions |
664 | 722 | 639 | 474 | 797 | |||||||||||||||
Other operating income/expenses |
(40 | ) | (90 | ) | (57 | ) | (45 | ) | (83 | ) | ||||||||||
Gross income |
10,482 | 10,921 | 10,722 | 10,629 | 11,354 | |||||||||||||||
Operating expenses |
(4,731 | ) | (4,826 | ) | (4,909 | ) | (5,093 | ) | (5,074 | ) | ||||||||||
General administrative expenses |
(4,227 | ) | (4,303 | ) | (4,376 | ) | (4,563 | ) | (4,549 | ) | ||||||||||
Personnel |
(2,474 | ) | (2,511 | ) | (2,569 | ) | (2,601 | ) | (2,637 | ) | ||||||||||
Other general administrative expenses |
(1,752 | ) | (1,791 | ) | (1,807 | ) | (1,961 | ) | (1,911 | ) | ||||||||||
Depreciation and amortisation |
(505 | ) | (523 | ) | (533 | ) | (530 | ) | (525 | ) | ||||||||||
Net operating income |
5,750 | 6,095 | 5,813 | 5,536 | 6,280 | |||||||||||||||
Net loan-loss provisions |
(2,065 | ) | (2,546 | ) | (2,711 | ) | (2,577 | ) | (3,127 | ) | ||||||||||
Impairment losses on other assets |
(48 | ) | (52 | ) | (84 | ) | 11 | (83 | ) | |||||||||||
Other income |
(546 | ) | (1,378 | ) | (357 | ) | (531 | ) | (526 | ) | ||||||||||
Profit before taxes (w/o capital gains) |
3,092 | 2,119 | 2,661 | 2,439 | 2,545 | |||||||||||||||
Tax on profit |
(759 | ) | (512 | ) | (683 | ) | (545 | ) | (716 | ) | ||||||||||
Profit from continuing operations (w/o capital gains) |
2,332 | 1,607 | 1,978 | 1,894 | 1,829 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | (15 | ) | (3 | ) | 1 | |||||||||||
Consolidated profit (w/o capital gains) |
2,327 | 1,607 | 1,963 | 1,890 | 1,829 | |||||||||||||||
Minority interests |
218 | 214 | 161 | 173 | 226 | |||||||||||||||
Attributable profit to the Group (w/o capital gains) |
2,108 | 1,393 | 1,803 | 1,717 | 1,604 | |||||||||||||||
Net capital gains and provisions |
| | | (1,670 | ) | | ||||||||||||||
Attributable profit to the Group |
2,108 | 1,393 | 1,803 | 47 | 1,604 | |||||||||||||||
EPS (euros) |
0.24 | 0.16 | 0.20 | 0.00 | 0.17 | |||||||||||||||
Diluted EPS (euros) |
0.24 | 0.16 | 0.20 | 0.00 | 0.17 |
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
Q1 12 | Q1 11 | 31.03.12 | 31.12.11 | 31.03.11 | ||||||||||||||||
US$ |
1.3105 | 1.3672 | 1.3356 | 1.2939 | 1.4207 | |||||||||||||||
Pound |
0.8344 | 0.8537 | 0.8339 | 0.8353 | 0.8837 | |||||||||||||||
Brazilian real |
2.3156 | 2.2789 | 2.4323 | 2.4159 | 2.3058 | |||||||||||||||
New Mexican peso |
17.0138 | 16.4943 | 17.0222 | 18.0512 | 16.9276 | |||||||||||||||
Chilean peso |
640.4469 | 658.8955 | 649.3019 | 671.3400 | 683.1436 | |||||||||||||||
Argentine peso |
5.6878 | 5.4932 | 5.8366 | 5.5686 | 5.7528 | |||||||||||||||
Polish zloty |
4.2297 | 3.9450 | 4.1522 | 4.4580 | 4.0106 |
Net fees
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Fees from services |
1,499 | 1,412 | 87 | 6.2 | ||||||||||||
Mutual & pension funds |
302 | 307 | (5 | ) | (1.5 | ) | ||||||||||
Securities and custody |
184 | 162 | 22 | 13.5 | ||||||||||||
Insurance |
637 | 637 | (0 | ) | (0.0 | ) | ||||||||||
Net fee income |
2,622 | 2,518 | 104 | 4.1 |
Operating expenses
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Personnel expenses |
2,637 | 2,474 | 163 | 6.6 | ||||||||||||
General expenses |
1,911 | 1,752 | 159 | 9.1 | ||||||||||||
Information technology |
249 | 237 | 12 | 5.2 | ||||||||||||
Communications |
166 | 169 | (2 | ) | (1.4 | ) | ||||||||||
Advertising |
162 | 142 | 20 | 14.1 | ||||||||||||
Buildings and premises |
436 | 401 | 35 | 8.6 | ||||||||||||
Printed and office material |
45 | 41 | 4 | 9.6 | ||||||||||||
Taxes (other than profit tax) |
97 | 92 | 6 | 6.1 | ||||||||||||
Other expenses |
756 | 671 | 85 | 12.7 | ||||||||||||
Personnel and general expenses |
4,549 | 4,227 | 322 | 7.6 | ||||||||||||
Depreciation and amortisation |
525 | 505 | 21 | 4.1 | ||||||||||||
Total operating expenses |
5,074 | 4,731 | 343 | 7.2 |
Net loan-loss provisions
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Non performing loans |
3,401 | 2,343 | 1,058 | 45.1 | ||||||||||||
Country-risk |
2 | 3 | (1 | ) | (21.6 | ) | ||||||||||
Recovery of written-off assets |
(277 | ) | (281 | ) | 4 | (1.4 | ) | |||||||||
Total |
3,127 | 2,065 | 1,061 | 51.4 |
Balance sheet
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
111,943 | 86,006 | 25,937 | 30.2 | 96,524 | |||||||||||||||
Trading portfolio |
174,223 | 148,138 | 26,085 | 17.6 | 172,637 | |||||||||||||||
Debt securities |
53,235 | 55,426 | (2,191 | ) | (4.0 | ) | 52,704 | |||||||||||||
Customer loans |
13,300 | 2,080 | 11,220 | 539.3 | 8,056 | |||||||||||||||
Equities |
5,304 | 8,146 | (2,842 | ) | (34.9 | ) | 4,744 | |||||||||||||
Trading derivatives |
95,495 | 62,509 | 32,986 | 52.8 | 102,498 | |||||||||||||||
Deposits from credit institutions |
6,889 | 19,976 | (13,087 | ) | (65.5 | ) | 4,636 | |||||||||||||
Other financial assets at fair value |
20,358 | 41,907 | (21,548 | ) | (51.4 | ) | 19,563 | |||||||||||||
Customer loans |
12,116 | 6,892 | 5,224 | 75.8 | 11,748 | |||||||||||||||
Other (deposits at credit institutions, debt securities and equities) |
8,242 | 35,014 | (26,773 | ) | (76.5 | ) | 7,815 | |||||||||||||
Available-for-sale financial assets |
99,165 | 85,125 | 14,040 | 16.5 | 86,612 | |||||||||||||||
Debt securities |
94,349 | 78,741 | 15,608 | 19.8 | 81,589 | |||||||||||||||
Equities |
4,816 | 6,384 | (1,568 | ) | (24.6 | ) | 5,024 | |||||||||||||
Loans |
780,763 | 760,084 | 20,679 | 2.7 | 779,525 | |||||||||||||||
Deposits at credit institutions |
52,924 | 47,414 | 5,510 | 11.6 | 42,389 | |||||||||||||||
Customer loans |
720,965 | 704,898 | 16,067 | 2.3 | 730,296 | |||||||||||||||
Debt securities |
6,874 | 7,772 | (898 | ) | (11.6 | ) | 6,840 | |||||||||||||
Investments |
4,685 | 275 | 4,411 | | 4,154 | |||||||||||||||
Intangible assets and property and equipment |
16,816 | 17,041 | (225 | ) | (1.3 | ) | 16,840 | |||||||||||||
Goodwill |
25,200 | 23,856 | 1,344 | 5.6 | 25,089 | |||||||||||||||
Other |
50,195 | 46,132 | 4,063 | 8.8 | 50,580 | |||||||||||||||
Total assets |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
149,125 | 130,191 | 18,935 | 14.5 | 146,949 | |||||||||||||||
Customer deposits |
16,085 | 7,838 | 8,247 | 105.2 | 16,574 | |||||||||||||||
Marketable debt securities |
74 | 1,207 | (1,133 | ) | (93.9 | ) | 77 | |||||||||||||
Trading derivatives |
96,889 | 63,746 | 33,144 | 52.0 | 103,083 | |||||||||||||||
Other |
36,077 | 57,400 | (21,323 | ) | (37.1 | ) | 27,214 | |||||||||||||
Other financial liabilities at fair value |
47,490 | 52,786 | (5,297 | ) | (10.0 | ) | 44,908 | |||||||||||||
Customer deposits |
32,068 | 30,836 | 1,233 | 4.0 | 26,982 | |||||||||||||||
Marketable debt securities |
5,247 | 5,203 | 44 | 0.8 | 8,185 | |||||||||||||||
Due to central banks and credit institutions |
10,174 | 16,747 | (6,573 | ) | (39.2 | ) | 9,741 | |||||||||||||
Financial liabilities at amortized cost |
964,252 | 898,476 | 65,776 | 7.3 | 935,669 | |||||||||||||||
Due to central banks and credit institutions |
124,780 | 80,790 | 43,990 | 54.4 | 116,368 | |||||||||||||||
Customer deposits |
594,633 | 582,100 | 12,533 | 2.2 | 588,977 | |||||||||||||||
Marketable debt securities |
201,697 | 187,861 | 13,836 | 7.4 | 189,110 | |||||||||||||||
Subordinated debt |
22,821 | 26,431 | (3,611 | ) | (13.7 | ) | 22,992 | |||||||||||||
Other financial liabilities |
20,321 | 21,293 | (972 | ) | (4.6 | ) | 18,221 | |||||||||||||
Insurance liabilities |
717 | 10,453 | (9,736 | ) | (93.1 | ) | 517 | |||||||||||||
Provisions |
15,486 | 15,142 | 344 | 2.3 | 15,571 | |||||||||||||||
Other liability accounts |
22,123 | 21,762 | 361 | 1.7 | 25,052 | |||||||||||||||
Total liabilities |
1,199,194 | 1,128,810 | 70,383 | 6.2 | 1,168,666 | |||||||||||||||
Shareholders equity |
80,695 | 77,590 | 3,105 | 4.0 | 80,895 | |||||||||||||||
Capital stock |
4,538 | 4,220 | 318 | 7.5 | 4,455 | |||||||||||||||
Reserves |
74,552 | 74,592 | (39 | ) | (0.1 | ) | 72,660 | |||||||||||||
Attributable profit to the Group |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
Less: dividends |
| (3,330 | ) | 3,330 | (100.0 | ) | (1,570 | ) | ||||||||||||
Equity adjustments by valuation |
(4,900 | ) | (3,813 | ) | (1,087 | ) | 28.5 | (4,482 | ) | |||||||||||
Minority interests |
8,361 | 5,976 | 2,385 | 39.9 | 6,445 | |||||||||||||||
Total equity |
84,155 | 79,753 | 4,402 | 5.5 | 82,859 | |||||||||||||||
Total liabilities and equity |
1,283,349 | 1,208,563 | 74,786 | 6.2 | 1,251,525 |
Balance sheet
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
86,006 | 90,003 | 84,050 | 96,524 | 111,943 | |||||||||||||||
Trading portfolio |
148,138 | 164,301 | 191,440 | 172,637 | 174,223 | |||||||||||||||
Debt securities |
55,426 | 69,164 | 60,033 | 52,704 | 53,235 | |||||||||||||||
Customer loans |
2,080 | 694 | 1,973 | 8,056 | 13,300 | |||||||||||||||
Equities |
8,146 | 8,316 | 6,432 | 4,744 | 5,304 | |||||||||||||||
Trading derivatives |
62,509 | 68,494 | 102,217 | 102,498 | 95,495 | |||||||||||||||
Deposits from credit institutions |
19,976 | 17,633 | 20,785 | 4,636 | 6,889 | |||||||||||||||
Other financial assets at fair value |
41,907 | 30,986 | 27,875 | 19,563 | 20,358 | |||||||||||||||
Customer loans |
6,892 | 8,574 | 11,039 | 11,748 | 12,116 | |||||||||||||||
Other (deposits at credit institutions, debt securities and equities) |
35,014 | 22,412 | 16,836 | 7,815 | 8,242 | |||||||||||||||
Available-for-sale financial assets |
85,125 | 90,476 | 79,410 | 86,612 | 99,165 | |||||||||||||||
Debt securities |
78,741 | 84,137 | 73,875 | 81,589 | 94,349 | |||||||||||||||
Equities |
6,384 | 6,339 | 5,535 | 5,024 | 4,816 | |||||||||||||||
Loans |
760,084 | 764,588 | 772,144 | 779,525 | 780,763 | |||||||||||||||
Deposits at credit institutions |
47,414 | 42,593 | 43,778 | 42,389 | 52,924 | |||||||||||||||
Customer loans |
704,898 | 714,701 | 721,291 | 730,296 | 720,965 | |||||||||||||||
Debt securities |
7,772 | 7,294 | 7,075 | 6,840 | 6,874 | |||||||||||||||
Investments |
275 | 293 | 1,212 | 4,154 | 4,685 | |||||||||||||||
Intangible assets and property and equipment |
17,041 | 17,566 | 17,102 | 16,840 | 16,816 | |||||||||||||||
Goodwill |
23,856 | 26,527 | 25,914 | 25,089 | 25,200 | |||||||||||||||
Other |
46,132 | 47,168 | 51,330 | 50,580 | 50,195 | |||||||||||||||
Total assets |
1,208,563 | 1,231,908 | 1,250,476 | 1,251,525 | 1,283,349 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
130,191 | 131,909 | 168,751 | 146,949 | 149,125 | |||||||||||||||
Customer deposits |
7,838 | 13,133 | 15,368 | 16,574 | 16,085 | |||||||||||||||
Marketable debt securities |
1,207 | 2,214 | 1,507 | 77 | 74 | |||||||||||||||
Trading derivatives |
63,746 | 68,663 | 101,557 | 103,083 | 96,889 | |||||||||||||||
Other |
57,400 | 47,900 | 50,318 | 27,214 | 36,077 | |||||||||||||||
Other financial liabilities at fair value |
52,786 | 72,638 | 66,940 | 44,908 | 47,490 | |||||||||||||||
Customer deposits |
30,836 | 39,115 | 43,415 | 26,982 | 32,068 | |||||||||||||||
Marketable debt securities |
5,203 | 8,954 | 8,432 | 8,185 | 5,247 | |||||||||||||||
Deposits at credit institutions |
16,747 | 24,570 | 15,093 | 9,741 | 10,174 | |||||||||||||||
Financial liabilities at amortized cost |
898,476 | 898,769 | 887,244 | 935,669 | 964,252 | |||||||||||||||
Due to central banks and credit institutions |
80,790 | 87,681 | 93,435 | 116,368 | 124,780 | |||||||||||||||
Customer deposits |
582,100 | 572,166 | 561,128 | 588,977 | 594,633 | |||||||||||||||
Marketable debt securities |
187,861 | 191,314 | 187,750 | 189,110 | 201,697 | |||||||||||||||
Subordinated debt |
26,431 | 25,841 | 25,848 | 22,992 | 22,821 | |||||||||||||||
Other financial liabilities |
21,293 | 21,767 | 19,082 | 18,221 | 20,321 | |||||||||||||||
Insurance liabilities |
10,453 | 10,775 | 9,894 | 517 | 717 | |||||||||||||||
Provisions |
15,142 | 16,040 | 15,198 | 15,571 | 15,486 | |||||||||||||||
Other liability accounts |
21,762 | 22,113 | 24,160 | 25,052 | 22,123 | |||||||||||||||
Total liabilities |
1,128,810 | 1,152,245 | 1,172,187 | 1,168,666 | 1,199,194 | |||||||||||||||
Shareholders equity |
77,590 | 77,697 | 79,144 | 80,895 | 80,695 | |||||||||||||||
Capital stock |
4,220 | 4,220 | 4,220 | 4,455 | 4,538 | |||||||||||||||
Reserves |
74,592 | 71,117 | 70,762 | 72,660 | 74,552 | |||||||||||||||
Attributable profit to the Group |
2,108 | 3,501 | 5,303 | 5,351 | 1,604 | |||||||||||||||
Less: dividends |
(3,330 | ) | (1,141 | ) | (1,141 | ) | (1,570 | ) | | |||||||||||
Equity adjustments by valuation |
(3,813 | ) | (4,165 | ) | (6,519 | ) | (4,482 | ) | (4,900 | ) | ||||||||||
Minority interests |
5,976 | 6,131 | 5,664 | 6,445 | 8,361 | |||||||||||||||
Total equity |
79,753 | 79,663 | 78,289 | 82,859 | 84,155 | |||||||||||||||
Total liabilities and equity |
1,208,563 | 1,231,908 | 1,250,476 | 1,251,525 | 1,283,349 |
Customer loans
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Public sector |
12,801 | 12,340 | 461 | 3.7 | 12,147 | |||||||||||||||
Other residents |
193,462 | 210,430 | (16,969 | ) | (8.1 | ) | 202,411 | |||||||||||||
Commercial bills |
8,790 | 9,320 | (530 | ) | (5.7 | ) | 9,679 | |||||||||||||
Secured loans |
110,731 | 124,610 | (13,879 | ) | (11.1 | ) | 117,946 | |||||||||||||
Other loans |
73,940 | 76,500 | (2,560 | ) | (3.3 | ) | 74,785 | |||||||||||||
Non-resident sector |
559,356 | 510,246 | 49,111 | 9.6 | 554,478 | |||||||||||||||
Secured loans |
343,492 | 309,769 | 33,723 | 10.9 | 342,676 | |||||||||||||||
Other loans |
215,865 | 200,476 | 15,388 | 7.7 | 211,802 | |||||||||||||||
Gross customer loans |
765,619 | 733,016 | 32,603 | 4.4 | 769,036 | |||||||||||||||
Loan-loss allowances |
19,237 | 19,145 | 92 | 0.5 | 18,936 | |||||||||||||||
Net customer loans |
746,382 | 713,871 | 32,511 | 4.6 | 750,100 | |||||||||||||||
Pro memoria: Doubtful loans |
31,838 | 27,871 | 3,968 | 14.2 | 31,287 | |||||||||||||||
Public sector |
139 | 44 | 95 | 212.7 | 102 | |||||||||||||||
Other residents |
14,613 | 12,539 | 2,075 | 16.5 | 14,745 | |||||||||||||||
Non-resident sector |
17,086 | 15,287 | 1,799 | 11.8 | 16,439 |
Customer loans
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Public sector |
12,340 | 12,565 | 12,340 | 12,147 | 12,801 | |||||||||||||||
Other residents |
210,430 | 208,493 | 205,225 | 202,411 | 193,462 | |||||||||||||||
Commercial bills |
9,320 | 8,944 | 9,075 | 9,679 | 8,790 | |||||||||||||||
Secured loans |
124,610 | 122,884 | 121,016 | 117,946 | 110,731 | |||||||||||||||
Other loans |
76,500 | 76,665 | 75,135 | 74,785 | 73,940 | |||||||||||||||
Non-resident sector |
510,246 | 522,815 | 536,267 | 554,478 | 559,356 | |||||||||||||||
Secured loans |
309,769 | 315,370 | 326,079 | 342,676 | 343,492 | |||||||||||||||
Other loans |
200,476 | 207,445 | 210,187 | 211,802 | 215,865 | |||||||||||||||
Gross customer loans |
733,016 | 743,874 | 753,832 | 769,036 | 765,619 | |||||||||||||||
Loan-loss allowances |
19,145 | 19,904 | 19,529 | 18,936 | 19,237 | |||||||||||||||
Net customer loans |
713,871 | 723,969 | 734,302 | 750,100 | 746,382 | |||||||||||||||
Pro memoria: Doubtful loans |
27,871 | 29,597 | 30,124 | 31,287 | 31,838 | |||||||||||||||
Public sector |
44 | 85 | 88 | 102 | 139 | |||||||||||||||
Other residents |
12,539 | 12,946 | 13,708 | 14,745 | 14,613 | |||||||||||||||
Non-resident sector |
15,287 | 16,566 | 16,328 | 16,439 | 17,086 |
Credit risk management *
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Non-performing loans |
32,560 | 28,494 | 4,066 | 14.3 | 32,036 | |||||||||||||||
NPL ratio (%) |
3.98 | 3.61 | 0.37 p. | 3.89 | ||||||||||||||||
Loan-loss allowances |
20,035 | 20,124 | (89 | ) | (0.4 | ) | 19,661 | |||||||||||||
Specific |
15,808 | 14,992 | 816 | 5.4 | 15,474 | |||||||||||||||
Generic |
4,227 | 5,132 | (905 | ) | (17.6 | ) | 4,187 | |||||||||||||
NPL coverage (%) |
62 | 71 | (9 p. | ) | 61 | |||||||||||||||
Credit cost (%) ** |
1.44 | 1.51 | (0.07 p. | ) | 1.41 | |||||||||||||||
Ordinary non-performing and doubtful loans *** |
19,213 | 17,987 | 1,225 | 6.8 | 18,318 | |||||||||||||||
NPL ratio (%) *** |
2.39 | 2.31 | 0.08 p. | 2.26 | ||||||||||||||||
NPL coverage (%) *** |
104 | 112 | (8 p. | ) | 107 |
* | Excluding country-risk |
** | Net specific allowance / computable assets |
*** | Excluding mortgage guarantees |
Note: NPL ratio: Non-performing loans / computable assets
Credit risk management *
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Non-performing loans |
28,494 | 30,186 | 30,910 | 32,036 | 32,560 | |||||||||||||||
NPL ratio (%) |
3.61 | 3.78 | 3.86 | 3.89 | 3.98 | |||||||||||||||
Loan-loss allowances |
20,124 | 20,800 | 20,403 | 19,661 | 20,035 | |||||||||||||||
Specific |
14,992 | 15,512 | 15,300 | 15,474 | 15,808 | |||||||||||||||
Generic |
5,132 | 5,288 | 5,103 | 4,187 | 4,227 | |||||||||||||||
NPL coverage (%) |
71 | 69 | 66 | 61 | 62 | |||||||||||||||
Credit cost (%) ** |
1.51 | 1.48 | 1.44 | 1.41 | 1.44 |
* | Excluding country-risk |
** | Net specific allowance / computable assets |
Non-performing loans by quarter
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Balance at beginning of period |
28,522 | 28,494 | 30,186 | 30,910 | 32,036 | |||||||||||||||
Net additions |
3,112 | 4,015 | 4,206 | 4,048 | 3,638 | |||||||||||||||
Increase in scope of consolidation |
186 | 739 | (0 | ) | | (602 | ) | |||||||||||||
Exchange differences |
(558 | ) | (31 | ) | (444 | ) | 671 | 37 | ||||||||||||
Write-offs |
(2,767 | ) | (3,031 | ) | (3,037 | ) | (3,594 | ) | (2,549 | ) | ||||||||||
Balance at period-end |
28,494 | 30,186 | 30,910 | 32,036 | 32,560 |
Customer funds under management
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Resident public sector |
10,925 | 8,640 | 2,285 | 26.5 | 6,528 | |||||||||||||||
Other residents |
137,134 | 163,246 | (26,112 | ) | (16.0 | ) | 144,131 | |||||||||||||
Demand deposits |
67,382 | 71,018 | (3,635 | ) | (5.1 | ) | 68,389 | |||||||||||||
Time deposits |
60,511 | 78,500 | (17,989 | ) | (22.9 | ) | 61,185 | |||||||||||||
Other |
9,241 | 13,729 | (4,488 | ) | (32.7 | ) | 14,557 | |||||||||||||
Non-resident sector |
494,727 | 448,888 | 45,839 | 10.2 | 481,875 | |||||||||||||||
Demand deposits |
224,318 | 211,861 | 12,456 | 5.9 | 220,299 | |||||||||||||||
Time deposits |
194,764 | 197,313 | (2,549 | ) | (1.3 | ) | 197,249 | |||||||||||||
Other |
75,645 | 39,713 | 35,932 | 90.5 | 64,328 | |||||||||||||||
Customer deposits |
642,786 | 620,774 | 22,013 | 3.5 | 632,533 | |||||||||||||||
Debt securities* |
207,018 | 194,271 | 12,747 | 6.6 | 197,372 | |||||||||||||||
Subordinated debt |
22,821 | 26,431 | (3,611 | ) | (13.7 | ) | 22,992 | |||||||||||||
On-balance-sheet customer funds |
872,625 | 841,476 | 31,149 | 3.7 | 852,898 | |||||||||||||||
Mutual funds |
105,914 | 112,817 | (6,903 | ) | (6.1 | ) | 102,611 | |||||||||||||
Pension funds |
9,765 | 10,916 | (1,151 | ) | (10.5 | ) | 9,645 | |||||||||||||
Managed portfolios |
19,500 | 18,626 | 875 | 4.7 | 19,199 | |||||||||||||||
Savings-insurance policies |
| 833 | (833 | ) | (100.0 | ) | | |||||||||||||
Other customer funds under management |
135,179 | 143,192 | (8,013 | ) | (5.6 | ) | 131,456 | |||||||||||||
Customer funds under management |
1,007,804 | 984,668 | 23,136 | 2.3 | 984,353 |
* | Including retail commercial paper. EUR 8,346 million in March 2012 |
Mutual funds
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Spain |
27,292 | 31,974 | (4,682 | ) | (14.6 | ) | 27,425 | |||||||||||||
Portugal |
1,809 | 3,051 | (1,242 | ) | (40.7 | ) | 1,866 | |||||||||||||
Poland |
2,059 | 2,059 | ||||||||||||||||||
United Kingdom |
15,674 | 14,204 | 1,470 | 10.3 | 15,744 | |||||||||||||||
Latin America |
59,080 | 63,588 | (4,508 | ) | (7.1 | ) | 55,829 | |||||||||||||
Total |
105,914 | 112,817 | (6,903 | ) | (6.1 | ) | 102,611 |
Pension funds
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Spain |
8,983 | 9,602 | (619 | ) | (6.4 | ) | 8,884 | |||||||||||||
Portugal |
782 | 1,314 | (532 | ) | (40.5 | ) | 760 | |||||||||||||
Total |
9,765 | 10,916 | (1,151 | ) | (10.5 | ) | 9,645 |
Customer funds under management
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Resident public sector |
8,640 | 6,558 | 6,994 | 6,528 | 10,925 | |||||||||||||||
Other residents |
163,246 | 159,076 | 161,571 | 144,131 | 137,134 | |||||||||||||||
Demand deposits |
71,018 | 69,482 | 67,523 | 68,389 | 67,382 | |||||||||||||||
Time deposits |
78,500 | 68,378 | 64,875 | 61,185 | 60,511 | |||||||||||||||
Other |
13,729 | 21,216 | 29,172 | 14,557 | 9,241 | |||||||||||||||
Non-resident sector |
448,888 | 458,780 | 451,346 | 481,875 | 494,727 | |||||||||||||||
Demand deposits |
211,861 | 215,828 | 215,260 | 220,299 | 224,318 | |||||||||||||||
Time deposits |
197,313 | 200,843 | 194,539 | 197,249 | 194,764 | |||||||||||||||
Other |
39,713 | 42,109 | 41,547 | 64,328 | 75,645 | |||||||||||||||
Customer deposits |
620,774 | 624,414 | 619,911 | 632,533 | 642,786 | |||||||||||||||
Debt securities* |
194,271 | 202,482 | 197,689 | 197,372 | 207,018 | |||||||||||||||
Subordinated debt |
26,431 | 25,841 | 25,848 | 22,992 | 22,821 | |||||||||||||||
On-balance-sheet customer funds |
841,476 | 852,737 | 843,448 | 852,898 | 872,625 | |||||||||||||||
Mutual funds |
112,817 | 112,371 | 103,755 | 102,611 | 105,914 | |||||||||||||||
Pension funds |
10,916 | 10,744 | 9,893 | 9,645 | 9,765 | |||||||||||||||
Managed portfolios |
18,626 | 19,005 | 18,796 | 19,199 | 19,500 | |||||||||||||||
Savings-insurance policies |
833 | 884 | 707 | | | |||||||||||||||
Other customer funds under management |
143,192 | 143,004 | 133,150 | 131,456 | 135,179 | |||||||||||||||
Customer funds under management |
984,668 | 995,741 | 976,598 | 984,353 | 1,007,804 |
* | Including retail commercial paper. EUR 8,346 million in March 2012 ; EUR 6,052 million in December 2011 |
Mutual funds
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Spain |
31,974 | 30,209 | 28,331 | 27,425 | 27,292 | |||||||||||||||
Portugal |
3,051 | 2,755 | 2,159 | 1,866 | 1,809 | |||||||||||||||
Poland |
| 2,443 | 1,888 | 1,747 | 2,059 | |||||||||||||||
United Kingdom |
14,204 | 14,532 | 14,686 | 15,744 | 15,674 | |||||||||||||||
Latin America |
63,588 | 62,433 | 56,691 | 55,829 | 59,080 | |||||||||||||||
Total |
112,817 | 112,371 | 103,755 | 102,611 | 105,914 |
Pension funds
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Spain |
9,602 | 9,477 | 8,910 | 8,884 | 8,983 | |||||||||||||||
Portugal |
1,314 | 1,266 | 983 | 760 | 782 | |||||||||||||||
Total |
10,916 | 10,744 | 9,893 | 9,645 | 9,765 |
Total equity and capital with the nature of financial liabilities
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Capital stock |
4,538 | 4,220 | 318 | 7.5 | 4,455 | |||||||||||||||
Additional paid-in surplus |
31,172 | 29,446 | 1,726 | 5.9 | 31,223 | |||||||||||||||
Reserves |
43,558 | 45,228 | (1,669 | ) | (3.7 | ) | 41,688 | |||||||||||||
Treasury stock |
(178 | ) | (82 | ) | (96 | ) | 116.6 | (251 | ) | |||||||||||
Shareholders equity (before profit and dividends) |
79,091 | 78,812 | 279 | 0.4 | 77,115 | |||||||||||||||
Attributable profit |
1,604 | 2,108 | (504 | ) | (23.9 | ) | 5,351 | |||||||||||||
Interim dividend distributed |
| (1,399 | ) | 1,399 | (100.0 | ) | (1,429 | ) | ||||||||||||
Interim dividend not distributed (1) |
| (1,931 | ) | 1,931 | (100.0 | ) | (408 | ) | ||||||||||||
Shareholders equity (after retained profit) |
80,695 | 77,590 | 3,105 | 4.0 | 80,629 | |||||||||||||||
Valuation adjustments |
(4,900 | ) | (3,813 | ) | (1,087 | ) | 28.5 | (4,482 | ) | |||||||||||
Minority interests |
8,361 | 5,976 | 2,385 | 39.9 | 6,445 | |||||||||||||||
Total equity (after retained profit) |
84,155 | 79,753 | 4,402 | 5.5 | 82,592 | |||||||||||||||
Preferred shares and securities in subordinated debt |
5,639 | 6,917 | (1,279 | ) | (18.5 | ) | 5,896 | |||||||||||||
Total equity and capital with the nature of financial liabilities |
89,794 | 86,671 | 3,123 | 3.6 | 88,488 |
(1) | In December 2011, estimated data of May 2012 scrip dividend |
Computable capital and BIS II ratio
EUR million
Variation | ||||||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | 31.12.11 | ||||||||||||||||
Core capital |
57,567 | 55,478 | 2,089 | 3.8 | 56,694 | |||||||||||||||
Basic capital |
63,031 | 62,730 | 301 | 0.5 | 62,294 | |||||||||||||||
Supplementary capital |
15,173 | 18,513 | (3,340 | ) | (18.0 | ) | 15,568 | |||||||||||||
Deductions |
(1,205 | ) | (2,398 | ) | 1,193 | (49.7 | ) | (1,090 | ) | |||||||||||
Computable capital |
76,999 | 78,845 | (1,846 | ) | (2.3 | ) | 76,772 | |||||||||||||
Risk-weighted assets |
570,239 | 574,036 | (3,797 | ) | (0.7 | ) | 565,958 | |||||||||||||
BIS II ratio |
13.50 | 13.74 | (0.24 p. | ) | 13.56 | |||||||||||||||
Tier I (before deductions) |
11.05 | 10.93 | 0.12 p. | 11.01 | ||||||||||||||||
Core capital |
10.10 | 9.66 | 0.44 p. | 10.02 | ||||||||||||||||
Shareholders equity surplus (BIS II ratio) |
31,380 | 32,922 | (1,542 | ) | (4.7 | ) | 31,495 |
Key data by principal segments
Net operating income | Attributable profit to the Group | Efficiency ratio (%) | ROE (%) | |||||||||||||||||||||||||||||||||||||
Q1 12 | Q1 11 | Var (%) | Q1 12 | Q1 11 | Var (%) | Q1 12 | Q1 11 | Q1 12 | Q1 11 | |||||||||||||||||||||||||||||||
Income statement (EUR million) |
||||||||||||||||||||||||||||||||||||||||
Continental Europe |
2,019 | 1,826 | 10.6 | 584 | 878 | (33.5 | ) | 43.9 | 44.4 | 7.43 | 12.25 | |||||||||||||||||||||||||||||
o/w: Santander Branch Network |
606 | 588 | 3.2 | 75 | 274 | (72.8 | ) | 45.8 | 46.6 | 4.57 | 15.70 | |||||||||||||||||||||||||||||
Banesto |
335 | 273 | 22.6 | 41 | 101 | (59.1 | ) | 43.1 | 48.2 | 3.43 | 8.70 | |||||||||||||||||||||||||||||
Portugal |
192 | 151 | 27.3 | 33 | 90 | (63.8 | ) | 39.6 | 46.4 | 5.09 | 14.92 | |||||||||||||||||||||||||||||
Santander Consumer Finance |
473 | 486 | (2.7 | ) | 206 | 183 | 12.7 | 41.6 | 38.8 | 7.75 | 8.05 | |||||||||||||||||||||||||||||
Retail Poland (BZ WBK) |
114 | 73 | 47.9 | 17.05 | ||||||||||||||||||||||||||||||||||||
United Kingdom |
698 | 888 | (21.4 | ) | 306 | 505 | (39.5 | ) | 49.1 | 42.7 | 9.45 | 15.93 | ||||||||||||||||||||||||||||
Latin America |
3,876 | 3,367 | 15.1 | 1,218 | 1,270 | (4.1 | ) | 37.2 | 38.7 | 20.89 | 22.61 | |||||||||||||||||||||||||||||
o/w: Brazil |
2,825 | 2,445 | 15.5 | 647 | 732 | (11.6 | ) | 35.1 | 37.1 | 20.45 | 24.91 | |||||||||||||||||||||||||||||
Mexico |
428 | 379 | 13.1 | 296 | 256 | 15.6 | 36.7 | 37.7 | 27.03 | 22.45 | ||||||||||||||||||||||||||||||
Chile |
352 | 321 | 9.7 | 133 | 162 | (18.1 | ) | 37.6 | 37.3 | 21.62 | 23.97 | |||||||||||||||||||||||||||||
USA |
387 | 471 | (17.8 | ) | 240 | 290 | (17.2 | ) | 41.6 | 33.8 | 19.29 | 29.85 | ||||||||||||||||||||||||||||
Operating areas |
6,980 | 6,551 | 6.6 | 2,348 | 2,943 | (20.2 | ) | 40.9 | 40.6 | 12.92 | 17.39 | |||||||||||||||||||||||||||||
Corporate Activities |
(700 | ) | (801 | ) | (12.6 | ) | (744 | ) | (835 | ) | (10.9 | ) | ||||||||||||||||||||||||||||
Total Group |
6,280 | 5,750 | 9.2 | 1,604 | 2,108 | (23.9 | ) | 44.7 | 45.1 | 8.13 | 11.37 | |||||||||||||||||||||||||||||
Net customer loans | Customer deposits | NPL ratio (%) * | NPL coverage (%) * | |||||||||||||||||||||||||||||||||||||
31.03.12 | 31.03.11 | Var (%) | 31.03.12 | 31.03.11 | Var (%) | 31.03.12 | 31.03.11 | 31.03.12 | 31.03.11 | |||||||||||||||||||||||||||||||
Activity (EUR million) |
||||||||||||||||||||||||||||||||||||||||
Continental Europe |
301,654 | 303,460 | (0.6 | ) | 252,781 | 260,719 | (3.0 | ) | 5.42 | 4.53 | 55 | 62 | ||||||||||||||||||||||||||||
o/w: Santander Branch Network * |
100,487 | 110,051 | (8.7 | ) | 80,355 | 84,656 | (5.1 | ) | 8.90 | 5.99 | 40 | 50 | ||||||||||||||||||||||||||||
Banesto |
67,196 | 73,326 | (8.4 | ) | 53,875 | 59,660 | (9.7 | ) | 5.07 | 4.31 | 51 | 52 | ||||||||||||||||||||||||||||
Portugal |
27,808 | 29,744 | (6.5 | ) | 23,321 | 21,929 | 6.3 | 4.59 | 3.03 | 58 | 62 | |||||||||||||||||||||||||||||
Santander Consumer Finance |
56,306 | 56,524 | (0.4 | ) | 33,180 | 31,618 | 4.9 | 4.05 | 4.99 | 108 | 98 | |||||||||||||||||||||||||||||
Retail Poland (BZ WBK) |
9,106 | | | 10,028 | | | 4.74 | 66 | ||||||||||||||||||||||||||||||||
United Kingdom |
261,070 | 232,186 | 12.4 | 191,727 | 180,382 | 6.3 | 1.82 | 1.73 | 40 | 47 | ||||||||||||||||||||||||||||||
Latin America |
141,411 | 124,691 | 13.4 | 143,065 | 135,034 | 5.9 | 4.67 | 4.01 | 92 | 107 | ||||||||||||||||||||||||||||||
o/w: Brazil |
78,083 | 69,447 | 12.4 | 76,352 | 75,605 | 1.0 | 5.76 | 4.85 | 90 | 104 | ||||||||||||||||||||||||||||||
Mexico |
19,146 | 15,907 | 20.4 | 26,120 | 20,528 | 27.2 | 1.61 | 1.58 | 195 | 234 | ||||||||||||||||||||||||||||||
Chile |
27,257 | 24,562 | 11.0 | 20,547 | 18,353 | 12.0 | 4.52 | 3.80 | 68 | 89 | ||||||||||||||||||||||||||||||
USA |
40,030 | 35,850 | 11.7 | 37,828 | 33,190 | 14.0 | 2.46 | 4.15 | 107 | 82 | ||||||||||||||||||||||||||||||
Operating areas |
744,164 | 696,187 | 6.9 | 625,401 | 609,325 | 2.6 | 3.95 | 3.54 | 63 | 71 | ||||||||||||||||||||||||||||||
Total Group |
746,382 | 713,871 | 4.6 | 642,786 | 620,774 | 3.5 | 3.98 | 3.61 | 62 | 71 |
* | Santander Branch Network is the retail banking unit of Banco Santander S.A. The NPL ratio of Banco Santander S.A. at the end of March 2012 stood at 6.33% (4.68% in March 2011) and NPL coverage was 41% (49% in March 2011). |
Employees | Branches | |||||||||||||||
31.03.12 | 31.03.11 | 31.03.12 | 31.03.11 | |||||||||||||
Operating means |
||||||||||||||||
Continental Europe |
58,506 | 49,702 | 6,558 | 6,151 | ||||||||||||
o/w: Santander Branch Network |
17,964 | 18,234 | 2,915 | 2,912 | ||||||||||||
Banesto |
9,426 | 9,541 | 1,702 | 1,727 | ||||||||||||
Portugal |
5,753 | 5,934 | 694 | 758 | ||||||||||||
Santander Consumer Finance |
11,904 | 11,815 | 637 | 662 | ||||||||||||
Retail Poland (BZ WBK) |
9,200 | 526 | ||||||||||||||
United Kingdom |
27,381 | 26,902 | 1,363 | 1,412 | ||||||||||||
Latin America |
92,244 | 89,866 | 6,053 | 5,895 | ||||||||||||
o/w: Brazil |
54,848 | 54,144 | 3,776 | 3,703 | ||||||||||||
Mexico |
13,032 | 12,337 | 1,125 | 1,099 | ||||||||||||
Chile |
12,216 | 11,815 | 499 | 506 | ||||||||||||
USA |
9,151 | 8,928 | 722 | 721 | ||||||||||||
Operating areas |
187,282 | 175,398 | 14,696 | 14,179 | ||||||||||||
Corporate Activities |
2,331 | 2,250 | ||||||||||||||
Total Group |
189,613 | 177,648 | 14,696 | 14,179 |
Operating areas
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,334 | 7,586 | 748 | 9.9 | ||||||||||||
Net fees |
2,635 | 2,522 | 113 | 4.5 | ||||||||||||
Gains (losses) on financial transactions |
751 | 738 | 14 | 1.8 | ||||||||||||
Other operating income* |
85 | 192 | (107 | ) | (55.7 | ) | ||||||||||
Gross income |
11,806 | 11,038 | 768 | 7.0 | ||||||||||||
Operating expenses |
(4,825 | ) | (4,487 | ) | (339 | ) | 7.5 | |||||||||
General administrative expenses |
(4,335 | ) | (4,015 | ) | (320 | ) | 8.0 | |||||||||
Personnel |
(2,560 | ) | (2,386 | ) | (173 | ) | 7.3 | |||||||||
Other general administrative expenses |
(1,775 | ) | (1,629 | ) | (147 | ) | 9.0 | |||||||||
Depreciation and amortisation |
(490 | ) | (472 | ) | (19 | ) | 3.9 | |||||||||
Net operating income |
6,980 | 6,551 | 429 | 6.6 | ||||||||||||
Net loan-loss provisions |
(3,112 | ) | (1,997 | ) | (1,115 | ) | 55.9 | |||||||||
Other income |
(491 | ) | (406 | ) | (85 | ) | 20.9 | |||||||||
Profit before taxes |
3,377 | 4,148 | (771 | ) | (18.6 | ) | ||||||||||
Tax on profit |
(773 | ) | (981 | ) | 208 | (21.2 | ) | |||||||||
Profit from continuing operations |
2,604 | 3,167 | (562 | ) | (17.8 | ) | ||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | |||||||||||
Consolidated profit |
2,605 | 3,161 | (556 | ) | (17.6 | ) | ||||||||||
Minority interests |
258 | 218 | 39 | 18.1 | ||||||||||||
Attributable profit to the Group |
2,348 | 2,943 | (595 | ) | (20.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
744,164 | 696,187 | 47,977 | 6.9 | ||||||||||||
Trading portfolio (w/o loans) |
146,559 | 121,244 | 25,315 | 20.9 | ||||||||||||
Available-for-sale financial assets |
68,786 | 63,538 | 5,247 | 8.3 | ||||||||||||
Due from credit institutions** |
93,436 | 115,197 | (21,761 | ) | (18.9 | ) | ||||||||||
Intangible assets and property and equipment |
12,941 | 12,335 | 606 | 4.9 | ||||||||||||
Other assets |
128,090 | 129,395 | (1,305 | ) | (1.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
1,193,976 | 1,137,897 | 56,079 | 4.9 | ||||||||||||
Customer deposits** |
625,401 | 609,325 | 16,076 | 2.6 | ||||||||||||
Marketable debt securities** |
140,920 | 123,405 | 17,516 | 14.2 | ||||||||||||
Subordinated debt** |
17,316 | 16,430 | 886 | 5.4 | ||||||||||||
Insurance liabilities |
717 | 10,453 | (9,736 | ) | (93.1 | ) | ||||||||||
Due to credit institutions** |
170,578 | 174,581 | (4,003 | ) | (2.3 | ) | ||||||||||
Other liabilities |
165,500 | 135,078 | 30,422 | 22.5 | ||||||||||||
Shareholders equity*** |
73,543 | 68,625 | 4,917 | 7.2 | ||||||||||||
Other customer funds under management |
135,179 | 143,192 | (8,013 | ) | (5.6 | ) | ||||||||||
Mutual funds |
105,914 | 112,817 | (6,903 | ) | (6.1 | ) | ||||||||||
Pension funds |
9,765 | 10,916 | (1,151 | ) | (10.5 | ) | ||||||||||
Managed portfolios |
19,500 | 18,626 | 875 | 4.7 | ||||||||||||
Savings-insurance policies |
| 833 | (833 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
918,817 | 892,352 | 26,465 | 3.0 | ||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE** |
12.92 | 17.39 | (4.47 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
40.9 | 40.6 | 0.2 p. | |||||||||||||
NPL ratio |
3.95 | 3.54 | 0.41 p. | |||||||||||||
NPL coverage |
63 | 71 | (8 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
187,282 | 175,398 | 11,884 | 6.8 | ||||||||||||
Number of branches |
14,696 | 14,179 | 517 | 3.6 |
Operating areas
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
7,586 | 7,838 | 7,828 | 8,030 | 8,334 | |||||||||||||||
Net fees |
2,522 | 2,671 | 2,638 | 2,393 | 2,635 | |||||||||||||||
Gains (losses) on financial transactions |
738 | 563 | 353 | 240 | 751 | |||||||||||||||
Other operating income* |
192 | 243 | 122 | 189 | 85 | |||||||||||||||
Gross income |
11,038 | 11,315 | 10,941 | 10,852 | 11,806 | |||||||||||||||
Operating expenses |
(4,487 | ) | (4,618 | ) | (4,707 | ) | (4,909 | ) | (4,825 | ) | ||||||||||
General administrative expenses |
(4,015 | ) | (4,124 | ) | (4,203 | ) | (4,393 | ) | (4,335 | ) | ||||||||||
Personnel |
(2,386 | ) | (2,442 | ) | (2,491 | ) | (2,552 | ) | (2,560 | ) | ||||||||||
Other general administrative expenses |
(1,629 | ) | (1,682 | ) | (1,712 | ) | (1,841 | ) | (1,775 | ) | ||||||||||
Depreciation and amortisation |
(472 | ) | (494 | ) | (504 | ) | (516 | ) | (490 | ) | ||||||||||
Net operating income |
6,551 | 6,697 | 6,235 | 5,942 | 6,980 | |||||||||||||||
Net loan-loss provisions |
(1,997 | ) | (2,633 | ) | (2,732 | ) | (2,574 | ) | (3,112 | ) | ||||||||||
Other income |
(406 | ) | (1,287 | ) | (420 | ) | (442 | ) | (491 | ) | ||||||||||
Profit before taxes |
4,148 | 2,777 | 3,083 | 2,926 | 3,377 | |||||||||||||||
Tax on profit |
(981 | ) | (575 | ) | (738 | ) | (646 | ) | (773 | ) | ||||||||||
Profit from continuing operations |
3,167 | 2,202 | 2,345 | 2,280 | 2,604 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | 3 | (22 | ) | 1 | ||||||||||||
Consolidated profit |
3,161 | 2,201 | 2,349 | 2,259 | 2,605 | |||||||||||||||
Minority interests |
218 | 211 | 162 | 195 | 258 | |||||||||||||||
Attributable profit to the Group |
2,943 | 1,991 | 2,187 | 2,064 | 2,348 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
696,187 | 705,521 | 715,291 | 741,152 | 744,164 | |||||||||||||||
Trading portfolio (w/o loans) |
121,244 | 140,702 | 163,837 | 152,218 | 146,559 | |||||||||||||||
Available-for-sale financial assets |
63,538 | 68,412 | 59,443 | 63,316 | 68,786 | |||||||||||||||
Due from credit institutions** |
115,197 | 107,467 | 110,037 | 85,157 | 93,436 | |||||||||||||||
Intangible assets and property and equipment |
12,335 | 12,732 | 12,328 | 12,124 | 12,941 | |||||||||||||||
Other assets |
129,395 | 133,932 | 126,356 | 125,634 | 128,090 | |||||||||||||||
Total assets/liabilities & shareholders equity |
1,137,897 | 1,168,765 | 1,187,291 | 1,179,601 | 1,193,976 | |||||||||||||||
Customer deposits** |
609,325 | 613,158 | 607,930 | 612,861 | 625,401 | |||||||||||||||
Marketable debt securities** |
123,405 | 133,662 | 128,895 | 133,782 | 140,920 | |||||||||||||||
Subordinated debt** |
16,430 | 16,639 | 16,874 | 17,515 | 17,316 | |||||||||||||||
Insurance liabilities |
10,453 | 10,775 | 9,894 | 517 | 717 | |||||||||||||||
Due to credit institutions** |
174,581 | 169,951 | 174,475 | 173,070 | 170,578 | |||||||||||||||
Other liabilities |
135,078 | 155,746 | 181,803 | 174,362 | 165,500 | |||||||||||||||
Shareholders equity*** |
68,625 | 68,835 | 67,420 | 67,494 | 73,543 | |||||||||||||||
Other customer funds under management |
143,192 | 143,004 | 133,150 | 131,456 | 135,179 | |||||||||||||||
Mutual funds |
112,817 | 112,371 | 103,755 | 102,611 | 105,914 | |||||||||||||||
Pension funds |
10,916 | 10,744 | 9,893 | 9,645 | 9,765 | |||||||||||||||
Managed portfolios |
18,626 | 19,005 | 18,796 | 19,199 | 19,500 | |||||||||||||||
Savings-insurance policies |
833 | 884 | 707 | | | |||||||||||||||
Customer funds under management |
892,352 | 906,463 | 886,849 | 895,614 | 918,817 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
3.54 | 3.71 | 3.78 | 3.83 | 3.95 | |||||||||||||||
NPL coverage |
71 | 69 | 66 | 64 | 63 |
Continental Europe
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,296 | 2,042 | 253 | 12.4 | ||||||||||||
Net fees |
921 | 939 | (18 | ) | (2.0 | ) | ||||||||||
Gains (losses) on financial transactions |
335 | 235 | 100 | 42.5 | ||||||||||||
Other operating income* |
45 | 68 | (22 | ) | (33.2 | ) | ||||||||||
Gross income |
3,597 | 3,284 | 312 | 9.5 | ||||||||||||
Operating expenses |
(1,578 | ) | (1,459 | ) | (119 | ) | 8.2 | |||||||||
General administrative expenses |
(1,419 | ) | (1,316 | ) | (103 | ) | 7.8 | |||||||||
Personnel |
(879 | ) | (827 | ) | (52 | ) | 6.3 | |||||||||
Other general administrative expenses |
(540 | ) | (489 | ) | (51 | ) | 10.4 | |||||||||
Depreciation and amortisation |
(159 | ) | (142 | ) | (16 | ) | 11.4 | |||||||||
Net operating income |
2,019 | 1,826 | 193 | 10.6 | ||||||||||||
Net loan-loss provisions |
(1,085 | ) | (496 | ) | (588 | ) | 118.5 | |||||||||
Other income |
(157 | ) | (111 | ) | (46 | ) | 41.1 | |||||||||
Profit before taxes |
777 | 1,218 | (441 | ) | (36.2 | ) | ||||||||||
Tax on profit |
(176 | ) | (311 | ) | 135 | (43.4 | ) | |||||||||
Profit from continuing operations |
601 | 907 | (306 | ) | (33.7 | ) | ||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | |||||||||||
Consolidated profit |
602 | 901 | (299 | ) | (33.2 | ) | ||||||||||
Minority interests |
18 | 23 | (5 | ) | (21.3 | ) | ||||||||||
Attributable profit to the Group |
584 | 878 | (295 | ) | (33.5 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
301,654 | 303,460 | (1,807 | ) | (0.6 | ) | ||||||||||
Trading portfolio (w/o loans) |
78,600 | 51,350 | 27,250 | 53.1 | ||||||||||||
Available-for-sale financial assets |
29,433 | 22,240 | 7,192 | 32.3 | ||||||||||||
Due from credit institutions** |
49,609 | 63,415 | (13,806 | ) | (21.8 | ) | ||||||||||
Intangible assets and property and equipment |
5,821 | 4,904 | 917 | 18.7 | ||||||||||||
Other assets |
27,005 | 18,362 | 8,643 | 47.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
492,122 | 463,731 | 28,391 | 6.1 | ||||||||||||
Customer deposits** |
252,781 | 260,719 | (7,938 | ) | (3.0 | ) | ||||||||||
Marketable debt securities** |
39,869 | 40,280 | (411 | ) | (1.0 | ) | ||||||||||
Subordinated debt** |
909 | 1,218 | (309 | ) | (25.3 | ) | ||||||||||
Insurance liabilities |
717 | 1,021 | (303 | ) | (29.7 | ) | ||||||||||
Due to credit institutions** |
81,429 | 64,213 | 17,216 | 26.8 | ||||||||||||
Other liabilities |
84,631 | 66,975 | 17,655 | 26.4 | ||||||||||||
Shareholders equity*** |
31,786 | 29,305 | 2,480 | 8.5 | ||||||||||||
Other customer funds under management |
46,320 | 51,296 | (4,976 | ) | (9.7 | ) | ||||||||||
Mutual funds |
31,160 | 35,025 | (3,865 | ) | (11.0 | ) | ||||||||||
Pension funds |
9,765 | 10,916 | (1,151 | ) | (10.5 | ) | ||||||||||
Managed portfolios |
5,395 | 5,354 | 40 | 0.8 | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
339,879 | 353,512 | (13,633 | ) | (3.9 | ) | ||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
7.43 | 12.25 | (4.82 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
43.9 | 44.4 | (0.5 p. | ) | ||||||||||||
NPL ratio |
5.42 | 4.53 | 0.89 p. | |||||||||||||
NPL coverage |
55 | 62 | (7 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
58,506 | 49,702 | 8,804 | 17.7 | ||||||||||||
Number of branches |
6,558 | 6,151 | 407 | 6.6 |
Continental Europe
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,042 | 2,338 | 2,253 | 2,243 | 2,296 | |||||||||||||||
Net fees |
939 | 1,014 | 990 | 830 | 921 | |||||||||||||||
Gains (losses) on financial transactions |
235 | 8 | (28 | ) | 17 | 335 | ||||||||||||||
Other operating income* |
68 | 179 | 56 | 95 | 45 | |||||||||||||||
Gross income |
3,284 | 3,539 | 3,270 | 3,185 | 3,597 | |||||||||||||||
Operating expenses |
(1,459 | ) | (1,603 | ) | (1,588 | ) | (1,611 | ) | (1,578 | ) | ||||||||||
General administrative expenses |
(1,316 | ) | (1,448 | ) | (1,435 | ) | (1,461 | ) | (1,419 | ) | ||||||||||
Personnel |
(827 | ) | (914 | ) | (895 | ) | (895 | ) | (879 | ) | ||||||||||
Other general administrative expenses |
(489 | ) | (534 | ) | (540 | ) | (566 | ) | (540 | ) | ||||||||||
Depreciation and amortisation |
(142 | ) | (154 | ) | (153 | ) | (150 | ) | (159 | ) | ||||||||||
Net operating income |
1,826 | 1,936 | 1,682 | 1,574 | 2,019 | |||||||||||||||
Net loan-loss provisions |
(496 | ) | (866 | ) | (946 | ) | (1,105 | ) | (1,085 | ) | ||||||||||
Other income |
(111 | ) | (109 | ) | (159 | ) | (129 | ) | (157 | ) | ||||||||||
Profit before taxes |
1,218 | 961 | 578 | 340 | 777 | |||||||||||||||
Tax on profit |
(311 | ) | (237 | ) | (122 | ) | (47 | ) | (176 | ) | ||||||||||
Profit from continuing operations |
907 | 724 | 456 | 293 | 601 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | 3 | (22 | ) | 1 | ||||||||||||
Consolidated profit |
901 | 724 | 459 | 272 | 602 | |||||||||||||||
Minority interests |
23 | 24 | 16 | 6 | 18 | |||||||||||||||
Attributable profit to the Group |
878 | 700 | 443 | 266 | 584 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
303,460 | 312,420 | 307,510 | 305,391 | 301,654 | |||||||||||||||
Trading portfolio (w/o loans) |
51,350 | 58,043 | 77,731 | 78,802 | 78,600 | |||||||||||||||
Available-for-sale financial assets |
22,240 | 24,553 | 21,293 | 24,640 | 29,433 | |||||||||||||||
Due from credit institutions** |
63,415 | 57,677 | 50,813 | 48,491 | 49,609 | |||||||||||||||
Intangible assets and property and equipment |
4,904 | 5,250 | 5,078 | 5,029 | 5,821 | |||||||||||||||
Other assets |
18,362 | 20,727 | 22,125 | 26,480 | 27,005 | |||||||||||||||
Total assets/liabilities & shareholders equity |
463,731 | 478,669 | 484,551 | 488,833 | 492,122 | |||||||||||||||
Customer deposits** |
260,719 | 259,448 | 255,020 | 247,582 | 252,781 | |||||||||||||||
Marketable debt securities** |
40,280 | 37,011 | 34,617 | 38,053 | 39,869 | |||||||||||||||
Subordinated debt** |
1,218 | 1,350 | 984 | 964 | 909 | |||||||||||||||
Insurance liabilities |
1,021 | 965 | 930 | 517 | 717 | |||||||||||||||
Due to credit institutions** |
64,213 | 69,996 | 70,616 | 83,490 | 81,429 | |||||||||||||||
Other liabilities |
66,975 | 79,201 | 92,163 | 87,822 | 84,631 | |||||||||||||||
Shareholders equity*** |
29,305 | 30,698 | 30,222 | 30,404 | 31,786 | |||||||||||||||
Other customer funds under management |
51,296 | 52,169 | 47,548 | 45,809 | 46,320 | |||||||||||||||
Mutual funds |
35,025 | 35,407 | 32,377 | 31,038 | 31,160 | |||||||||||||||
Pension funds |
10,916 | 10,744 | 9,893 | 9,645 | 9,765 | |||||||||||||||
Managed portfolios |
5,354 | 6,019 | 5,278 | 5,126 | 5,395 | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
353,512 | 349,978 | 338,168 | 332,409 | 339,879 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
4.53 | 4.76 | 5.04 | 5.18 | 5.42 | |||||||||||||||
NPL coverage |
62 | 61 | 58 | 56 | 55 |
Santander Branch Network
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
837 | 780 | 56 | 7.2 | ||||||||||||
Net fees |
279 | 292 | (13 | ) | (4.4 | ) | ||||||||||
Gains (losses) on financial transactions |
35 | 37 | (2 | ) | (4.5 | ) | ||||||||||
Other operating income* |
(33 | ) | (10 | ) | (23 | ) | 235.6 | |||||||||
Gross income |
1,118 | 1,100 | 19 | 1.7 | ||||||||||||
Operating expenses |
(512 | ) | (512 | ) | (0 | ) | 0.0 | |||||||||
General administrative expenses |
(475 | ) | (474 | ) | (0 | ) | 0.1 | |||||||||
Personnel |
(305 | ) | (310 | ) | 5 | (1.8 | ) | |||||||||
Other general administrative expenses |
(170 | ) | (164 | ) | (6 | ) | 3.6 | |||||||||
Depreciation and amortisation |
(37 | ) | (38 | ) | 0 | (1.1 | ) | |||||||||
Net operating income |
606 | 588 | 19 | 3.2 | ||||||||||||
Net loan-loss provisions |
(483 | ) | (184 | ) | (299 | ) | 162.0 | |||||||||
Other income |
(21 | ) | (27 | ) | 6 | (23.4 | ) | |||||||||
Profit before taxes |
102 | 376 | (274 | ) | (72.8 | ) | ||||||||||
Tax on profit |
(28 | ) | (101 | ) | 74 | (72.8 | ) | |||||||||
Profit from continuing operations |
75 | 274 | (200 | ) | (72.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
75 | 274 | (200 | ) | (72.8 | ) | ||||||||||
Minority interests |
0 | 0 | (0 | ) | (66.6 | ) | ||||||||||
Attributable profit to the Group |
75 | 274 | (200 | ) | (72.8 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
100,487 | 110,051 | (9,565 | ) | (8.7 | ) | ||||||||||
Trading portfolio (w/o loans) |
| | | | ||||||||||||
Available-for-sale financial assets |
| | | | ||||||||||||
Due from credit institutions** |
59 | 214 | (155 | ) | (72.4 | ) | ||||||||||
Intangible assets and property and equipment |
1,201 | 1,201 | | | ||||||||||||
Other assets |
1,657 | 411 | 1,246 | 302.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
103,404 | 111,878 | (8,474 | ) | (7.6 | ) | ||||||||||
Customer deposits** |
80,355 | 84,656 | (4,301 | ) | (5.1 | ) | ||||||||||
Marketable debt securities** |
6,344 | | 6,344 | | ||||||||||||
Subordinated debt** |
| | | | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
650 | 323 | 327 | 101.4 | ||||||||||||
Other liabilities |
9,597 | 20,002 | (10,406 | ) | (52.0 | ) | ||||||||||
Shareholders equity*** |
6,459 | 6,897 | (438 | ) | (6.4 | ) | ||||||||||
Other customer funds under management |
23,838 | 25,478 | (1,640 | ) | (6.4 | ) | ||||||||||
Mutual funds |
15,819 | 18,558 | (2,739 | ) | (14.8 | ) | ||||||||||
Pension funds |
6,049 | 6,225 | (176 | ) | (2.8 | ) | ||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
1,970 | 696 | 1,275 | 183.2 | ||||||||||||
Customer funds under management |
110,537 | 110,134 | 403 | 0.4 | ||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
4.57 | 15.70 | (11.13 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
45.8 | 46.6 | (0.8 p. | ) | ||||||||||||
NPL ratio |
8.90 | 5.99 | 2.91 p. | |||||||||||||
NPL coverage |
40 | 50 | (10 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
17,964 | 18,234 | (270 | ) | (1.5 | ) | ||||||||||
Number of branches |
2,915 | 2,912 | 3 | 0.1 |
Santander Branch Network
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
780 | 853 | 824 | 778 | 837 | |||||||||||||||
Net fees |
292 | 283 | 270 | 253 | 279 | |||||||||||||||
Gains (losses) on financial transactions |
37 | 27 | 15 | 29 | 35 | |||||||||||||||
Other operating income* |
(10 | ) | (12 | ) | (9 | ) | (10 | ) | (33 | ) | ||||||||||
Gross income |
1,100 | 1,151 | 1,100 | 1,050 | 1,118 | |||||||||||||||
Operating expenses |
(512 | ) | (512 | ) | (512 | ) | (512 | ) | (512 | ) | ||||||||||
General administrative expenses |
(474 | ) | (473 | ) | (474 | ) | (474 | ) | (475 | ) | ||||||||||
Personnel |
(310 | ) | (310 | ) | (310 | ) | (303 | ) | (305 | ) | ||||||||||
Other general administrative expenses |
(164 | ) | (163 | ) | (164 | ) | (170 | ) | (170 | ) | ||||||||||
Depreciation and amortisation |
(38 | ) | (39 | ) | (38 | ) | (38 | ) | (37 | ) | ||||||||||
Net operating income |
588 | 639 | 588 | 538 | 606 | |||||||||||||||
Net loan-loss provisions |
(184 | ) | (339 | ) | (447 | ) | (467 | ) | (483 | ) | ||||||||||
Other income |
(27 | ) | 10 | (3 | ) | 9 | (21 | ) | ||||||||||||
Profit before taxes |
376 | 310 | 139 | 80 | 102 | |||||||||||||||
Tax on profit |
(101 | ) | (84 | ) | (37 | ) | (22 | ) | (28 | ) | ||||||||||
Profit from continuing operations |
274 | 227 | 101 | 58 | 75 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
274 | 227 | 101 | 58 | 75 | |||||||||||||||
Minority interests |
0 | 0 | (0 | ) | 0 | 0 | ||||||||||||||
Attributable profit to the Group |
274 | 226 | 101 | 58 | 75 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
110,051 | 107,312 | 104,671 | 102,643 | 100,487 | |||||||||||||||
Trading portfolio (w/o loans) |
| | | | | |||||||||||||||
Available-for-sale financial assets |
| | | | | |||||||||||||||
Due from credit institutions** |
214 | 185 | 137 | 104 | 59 | |||||||||||||||
Intangible assets and property and equipment |
1,201 | 1,201 | 1,201 | 1,201 | 1,201 | |||||||||||||||
Other assets |
411 | 1,692 | 1,785 | 1,829 | 1,657 | |||||||||||||||
Total assets/liabilities & shareholders equity |
111,878 | 110,390 | 107,794 | 105,776 | 103,404 | |||||||||||||||
Customer deposits** |
84,656 | 80,037 | 81,063 | 78,864 | 80,355 | |||||||||||||||
Marketable debt securities** |
| | | 4,965 | 6,344 | |||||||||||||||
Subordinated debt** |
| | | | | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions** |
323 | 355 | 524 | 543 | 650 | |||||||||||||||
Other liabilities |
20,002 | 22,954 | 19,526 | 14,780 | 9,597 | |||||||||||||||
Shareholders equity*** |
6,897 | 7,043 | 6,681 | 6,625 | 6,459 | |||||||||||||||
Other customer funds under management |
25,478 | 25,171 | 23,883 | 23,640 | 23,838 | |||||||||||||||
Mutual funds |
18,558 | 17,654 | 16,712 | 16,158 | 15,819 | |||||||||||||||
Pension funds |
6,225 | 6,141 | 5,628 | 5,918 | 6,049 | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
696 | 1,376 | 1,543 | 1,564 | 1,970 | |||||||||||||||
Customer funds under management |
110,134 | 105,208 | 104,946 | 107,469 | 110,537 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
5.99 | 6.73 | 7.70 | 8.47 | 8.90 | |||||||||||||||
NPL coverage |
50 | 47 | 41 | 40 | 40 | |||||||||||||||
Spread |
1.95 | 2.53 | 2.68 | 2.54 | 2.70 | |||||||||||||||
Spread loans |
1.90 | 1.97 | 2.03 | 2.01 | 2.19 | |||||||||||||||
Spread deposits |
0.05 | 0.56 | 0.65 | 0.53 | 0.51 |
Banesto
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
353 | 321 | 31 | 9.7 | ||||||||||||
Net fees |
153 | 155 | (3 | ) | (1.7 | ) | ||||||||||
Gains (losses) on financial transactions |
87 | 41 | 46 | 110.7 | ||||||||||||
Other operating income* |
(3 | ) | 9 | (13 | ) | | ||||||||||
Gross income |
589 | 527 | 62 | 11.7 | ||||||||||||
Operating expenses |
(254 | ) | (254 | ) | 0 | (0.1 | ) | |||||||||
General administrative expenses |
(222 | ) | (223 | ) | 1 | (0.5 | ) | |||||||||
Personnel |
(162 | ) | (163 | ) | 1 | (0.7 | ) | |||||||||
Other general administrative expenses |
(60 | ) | (60 | ) | 0 | (0.1 | ) | |||||||||
Depreciation and amortisation |
(32 | ) | (31 | ) | (1 | ) | 3.0 | |||||||||
Net operating income |
335 | 273 | 62 | 22.6 | ||||||||||||
Net loan-loss provisions |
(206 | ) | (102 | ) | (104 | ) | 102.7 | |||||||||
Other income |
(90 | ) | (16 | ) | (74 | ) | 450.8 | |||||||||
Profit before taxes |
39 | 155 | (116 | ) | (74.8 | ) | ||||||||||
Tax on profit |
7 | (38 | ) | 45 | | |||||||||||
Profit from continuing operations |
46 | 117 | (71 | ) | (60.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
46 | 117 | (71 | ) | (60.8 | ) | ||||||||||
Minority interests |
5 | 16 | (11 | ) | (71.2 | ) | ||||||||||
Attributable profit to the Group |
41 | 101 | (60 | ) | (59.1 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
67,196 | 73,326 | (6,130 | ) | (8.4 | ) | ||||||||||
Trading portfolio (w/o loans) |
8,071 | 5,979 | 2,092 | 35.0 | ||||||||||||
Available-for-sale financial assets |
10,325 | 9,328 | 997 | 10.7 | ||||||||||||
Due from credit institutions** |
11,064 | 16,597 | (5,533 | ) | (33.3 | ) | ||||||||||
Intangible assets and property and equipment |
1,379 | 1,360 | 19 | 1.4 | ||||||||||||
Other assets |
11,116 | 5,834 | 5,282 | 90.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
109,152 | 112,426 | (3,273 | ) | (2.9 | ) | ||||||||||
Customer deposits** |
53,875 | 59,660 | (5,785 | ) | (9.7 | ) | ||||||||||
Marketable debt securities** |
22,947 | 27,135 | (4,188 | ) | (15.4 | ) | ||||||||||
Subordinated debt** |
735 | 787 | (52 | ) | (6.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
15,926 | 10,822 | 5,104 | 47.2 | ||||||||||||
Other liabilities |
10,875 | 9,305 | 1,571 | 16.9 | ||||||||||||
Shareholders equity*** |
4,793 | 4,717 | 76 | 1.6 | ||||||||||||
Other customer funds under management |
8,308 | 9,303 | (995 | ) | (10.7 | ) | ||||||||||
Mutual funds |
4,357 | 5,279 | (922 | ) | (17.5 | ) | ||||||||||
Pension funds |
1,240 | 1,344 | (104 | ) | (7.8 | ) | ||||||||||
Managed portfolios |
110 | 114 | (4 | ) | (3.4 | ) | ||||||||||
Savings-insurance policies |
2,601 | 2,566 | 35 | 1.4 | ||||||||||||
Customer funds under management |
85,865 | 96,884 | (11,019 | ) | (11.4 | ) | ||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
3.43 | 8.70 | (5.27 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
43.1 | 48.2 | (5.1 p. | ) | ||||||||||||
NPL ratio |
5.07 | 4.31 | 0.76 p. | |||||||||||||
NPL coverage |
51 | 52 | (1 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
9,426 | 9,541 | (115 | ) | (1.2 | ) | ||||||||||
Number of branches |
1,702 | 1,727 | (25 | ) | (1.4 | ) |
Banesto
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
321 | 358 | 351 | 321 | 353 | |||||||||||||||
Net fees |
155 | 155 | 152 | 154 | 153 | |||||||||||||||
Gains (losses) on financial transactions |
41 | 41 | 20 | (5 | ) | 87 | ||||||||||||||
Other operating income* |
9 | 24 | 6 | 8 | (3 | ) | ||||||||||||||
Gross income |
527 | 578 | 529 | 479 | 589 | |||||||||||||||
Operating expenses |
(254 | ) | (254 | ) | (250 | ) | (244 | ) | (254 | ) | ||||||||||
General administrative expenses |
(223 | ) | (222 | ) | (218 | ) | (215 | ) | (222 | ) | ||||||||||
Personnel |
(163 | ) | (162 | ) | (161 | ) | (149 | ) | (162 | ) | ||||||||||
Other general administrative expenses |
(60 | ) | (60 | ) | (58 | ) | (65 | ) | (60 | ) | ||||||||||
Depreciation and amortisation |
(31 | ) | (32 | ) | (31 | ) | (29 | ) | (32 | ) | ||||||||||
Net operating income |
273 | 324 | 280 | 235 | 335 | |||||||||||||||
Net loan-loss provisions |
(102 | ) | (173 | ) | (187 | ) | (200 | ) | (206 | ) | ||||||||||
Other income |
(16 | ) | (60 | ) | (60 | ) | (114 | ) | (90 | ) | ||||||||||
Profit before taxes |
155 | 91 | 33 | (79 | ) | 39 | ||||||||||||||
Tax on profit |
(38 | ) | (12 | ) | (11 | ) | 15 | 7 | ||||||||||||
Profit from continuing operations |
117 | 79 | 22 | (63 | ) | 46 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
117 | 79 | 22 | (63 | ) | 46 | ||||||||||||||
Minority interests |
16 | 12 | (0 | ) | (4 | ) | 5 | |||||||||||||
Attributable profit to the Group |
101 | 67 | 22 | (59 | ) | 41 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
73,326 | 71,825 | 69,245 | 68,850 | 67,196 | |||||||||||||||
Trading portfolio (w/o loans) |
5,979 | 5,572 | 7,699 | 7,869 | 8,071 | |||||||||||||||
Available-for-sale financial assets |
9,328 | 9,189 | 7,206 | 8,333 | 10,325 | |||||||||||||||
Due from credit institutions** |
16,597 | 10,845 | 10,286 | 9,637 | 11,064 | |||||||||||||||
Intangible assets and property and equipment |
1,360 | 1,356 | 1,356 | 1,328 | 1,379 | |||||||||||||||
Other assets |
5,834 | 6,172 | 5,989 | 10,215 | 11,116 | |||||||||||||||
Total assets/liabilities & shareholders equity |
112,426 | 104,959 | 101,780 | 106,232 | 109,152 | |||||||||||||||
Customer deposits** |
59,660 | 54,047 | 51,385 | 50,755 | 53,875 | |||||||||||||||
Marketable debt securities** |
27,135 | 26,303 | 24,608 | 22,531 | 22,947 | |||||||||||||||
Subordinated debt** |
787 | 785 | 790 | 784 | 735 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions** |
10,822 | 9,961 | 9,319 | 16,591 | 15,926 | |||||||||||||||
Other liabilities |
9,305 | 9,158 | 10,969 | 10,870 | 10,875 | |||||||||||||||
Shareholders equity*** |
4,717 | 4,704 | 4,709 | 4,702 | 4,793 | |||||||||||||||
Other customer funds under management |
9,303 | 8,933 | 8,687 | 8,375 | 8,308 | |||||||||||||||
Mutual funds |
5,279 | 4,902 | 4,688 | 4,440 | 4,357 | |||||||||||||||
Pension funds |
1,344 | 1,321 | 1,229 | 1,237 | 1,240 | |||||||||||||||
Managed portfolios |
114 | 118 | 114 | 109 | 110 | |||||||||||||||
Savings-insurance policies |
2,566 | 2,592 | 2,656 | 2,588 | 2,601 | |||||||||||||||
Customer funds under management |
96,884 | 90,069 | 85,470 | 82,444 | 85,865 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
4.31 | 4.54 | 4.69 | 5.01 | 5.07 | |||||||||||||||
NPL coverage |
52 | 52 | 53 | 53 | 51 | |||||||||||||||
Spread |
1.67 | 2.20 | 2.54 | 2.52 | 2.66 | |||||||||||||||
Spread loans |
2.03 | 2.08 | 2.12 | 2.16 | 2.33 | |||||||||||||||
Spread deposits |
(0.36 | ) | 0.12 | 0.42 | 0.36 | 0.33 |
Portugal
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
147 | 165 | (17 | ) | (10.6 | ) | ||||||||||
Net fees |
90 | 101 | (11 | ) | (10.5 | ) | ||||||||||
Gains (losses) on financial transactions |
70 | 8 | 62 | 795.0 | ||||||||||||
Other operating income* |
10 | 8 | 2 | 24.0 | ||||||||||||
Gross income |
318 | 282 | 36 | 12.8 | ||||||||||||
Operating expenses |
(126 | ) | (131 | ) | 5 | (3.8 | ) | |||||||||
General administrative expenses |
(108 | ) | (114 | ) | 6 | (5.4 | ) | |||||||||
Personnel |
(75 | ) | (79 | ) | 3 | (4.4 | ) | |||||||||
Other general administrative expenses |
(32 | ) | (35 | ) | 3 | (7.8 | ) | |||||||||
Depreciation and amortisation |
(18 | ) | (17 | ) | (1 | ) | 6.8 | |||||||||
Net operating income |
192 | 151 | 41 | 27.3 | ||||||||||||
Net loan-loss provisions |
(131 | ) | (32 | ) | (99 | ) | 304.2 | |||||||||
Other income |
(16 | ) | (9 | ) | (7 | ) | 81.9 | |||||||||
Profit before taxes |
45 | 110 | (65 | ) | (59.1 | ) | ||||||||||
Tax on profit |
(12 | ) | (19 | ) | 7 | (35.3 | ) | |||||||||
Profit from continuing operations |
33 | 91 | (58 | ) | (64.1 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
33 | 91 | (58 | ) | (64.1 | ) | ||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | | ||||||||||
Attributable profit to the Group |
33 | 90 | (58 | ) | (63.8 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
27,808 | 29,744 | (1,936 | ) | (6.5 | ) | ||||||||||
Trading portfolio (w/o loans) |
1,672 | 1,411 | 261 | 18.5 | ||||||||||||
Available-for-sale financial assets |
5,295 | 4,584 | 711 | 15.5 | ||||||||||||
Due from credit institutions** |
2,200 | 3,932 | (1,732 | ) | (44.1 | ) | ||||||||||
Intangible assets and property and equipment |
439 | 472 | (33 | ) | (7.1 | ) | ||||||||||
Other assets |
6,580 | 6,656 | (76 | ) | (1.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
43,993 | 46,798 | (2,805 | ) | (6.0 | ) | ||||||||||
Customer deposits** |
23,321 | 21,929 | 1,392 | 6.3 | ||||||||||||
Marketable debt securities** |
4,734 | 7,122 | (2,388 | ) | (33.5 | ) | ||||||||||
Subordinated debt** |
(0 | ) | 0 | (1 | ) | | ||||||||||
Insurance liabilities |
70 | 83 | (13 | ) | (15.5 | ) | ||||||||||
Due to credit institutions** |
13,197 | 14,208 | (1,010 | ) | (7.1 | ) | ||||||||||
Other liabilities |
100 | 843 | (743 | ) | (88.1 | ) | ||||||||||
Shareholders equity*** |
2,571 | 2,613 | (42 | ) | (1.6 | ) | ||||||||||
Other customer funds under management |
2,654 | 4,500 | (1,846 | ) | (41.0 | ) | ||||||||||
Mutual funds |
1,809 | 3,051 | (1,242 | ) | (40.7 | ) | ||||||||||
Pension funds |
782 | 1,314 | (532 | ) | (40.5 | ) | ||||||||||
Managed portfolios |
63 | 135 | (72 | ) | (53.2 | ) | ||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
30,708 | 33,551 | (2,843 | ) | (8.5 | ) | ||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
5.09 | 14.92 | (9.83 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
39.6 | 46.4 | (6.9 p. | ) | ||||||||||||
NPL ratio |
4.59 | 3.03 | 1.56 p. | |||||||||||||
NPL coverage |
58 | 62 | (4 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
5,753 | 5,934 | (181 | ) | (3.1 | ) | ||||||||||
Number of branches |
694 | 758 | (64 | ) | (8.4 | ) |
Portugal
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
165 | 155 | 137 | 136 | 147 | |||||||||||||||
Net fees |
101 | 82 | 87 | 75 | 90 | |||||||||||||||
Gains (losses) on financial transactions |
8 | 0 | (1 | ) | 8 | 70 | ||||||||||||||
Other operating income* |
8 | 6 | 2 | 5 | 10 | |||||||||||||||
Gross income |
282 | 243 | 225 | 223 | 318 | |||||||||||||||
Operating expenses |
(131 | ) | (131 | ) | (132 | ) | (136 | ) | (126 | ) | ||||||||||
General administrative expenses |
(114 | ) | (114 | ) | (114 | ) | (118 | ) | (108 | ) | ||||||||||
Personnel |
(79 | ) | (79 | ) | (79 | ) | (80 | ) | (75 | ) | ||||||||||
Other general administrative expenses |
(35 | ) | (35 | ) | (35 | ) | (38 | ) | (32 | ) | ||||||||||
Depreciation and amortisation |
(17 | ) | (17 | ) | (18 | ) | (18 | ) | (18 | ) | ||||||||||
Net operating income |
151 | 112 | 93 | 88 | 192 | |||||||||||||||
Net loan-loss provisions |
(32 | ) | (40 | ) | (50 | ) | (84 | ) | (131 | ) | ||||||||||
Other income |
(9 | ) | (14 | ) | (45 | ) | 18 | (16 | ) | |||||||||||
Profit before taxes |
110 | 57 | (2 | ) | 22 | 45 | ||||||||||||||
Tax on profit |
(19 | ) | (17 | ) | (0 | ) | 23 | (12 | ) | |||||||||||
Profit from continuing operations |
91 | 41 | (2 | ) | 45 | 33 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
91 | 41 | (2 | ) | 45 | 33 | ||||||||||||||
Minority interests |
0 | (0 | ) | (0 | ) | 0 | (0 | ) | ||||||||||||
Attributable profit to the Group |
90 | 41 | (2 | ) | 45 | 33 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
29,744 | 29,212 | 28,945 | 28,403 | 27,808 | |||||||||||||||
Trading portfolio (w/o loans) |
1,411 | 1,263 | 1,575 | 1,617 | 1,672 | |||||||||||||||
Available-for-sale financial assets |
4,584 | 4,158 | 4,172 | 4,496 | 5,295 | |||||||||||||||
Due from credit institutions** |
3,932 | 2,119 | 2,164 | 2,467 | 2,200 | |||||||||||||||
Intangible assets and property and equipment |
472 | 467 | 460 | 452 | 439 | |||||||||||||||
Other assets |
6,656 | 6,859 | 6,569 | 7,120 | 6,580 | |||||||||||||||
Total assets/liabilities & shareholders equity |
46,798 | 44,078 | 43,884 | 44,555 | 43,993 | |||||||||||||||
Customer deposits** |
21,929 | 22,228 | 22,812 | 23,465 | 23,321 | |||||||||||||||
Marketable debt securities** |
7,122 | 5,365 | 5,170 | 5,037 | 4,734 | |||||||||||||||
Subordinated debt** |
0 | 9 | 22 | (0 | ) | (0 | ) | |||||||||||||
Insurance liabilities |
83 | 81 | 75 | 70 | 70 | |||||||||||||||
Due to credit institutions** |
14,208 | 13,248 | 13,079 | 13,395 | 13,197 | |||||||||||||||
Other liabilities |
843 | 630 | 183 | 31 | 100 | |||||||||||||||
Shareholders equity*** |
2,613 | 2,516 | 2,543 | 2,557 | 2,571 | |||||||||||||||
Other customer funds under management |
4,500 | 4,155 | 3,213 | 2,686 | 2,654 | |||||||||||||||
Mutual funds |
3,051 | 2,755 | 2,159 | 1,866 | 1,809 | |||||||||||||||
Pension funds |
1,314 | 1,266 | 983 | 760 | 782 | |||||||||||||||
Managed portfolios |
135 | 133 | 72 | 59 | 63 | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
33,551 | 31,757 | 31,218 | 31,188 | 30,708 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
3.03 | 3.25 | 3.78 | 4.06 | 4.59 | |||||||||||||||
NPL coverage |
62 | 62 | 53 | 55 | 58 | |||||||||||||||
Spread |
2.08 | 1.75 | 1.68 | 1.45 | 1.43 | |||||||||||||||
Spread loans |
1.96 | 2.06 | 2.15 | 2.23 | 2.34 | |||||||||||||||
Spread deposits |
0.12 | (0.31 | ) | (0.47 | ) | (0.78 | ) | (0.91 | ) |
Santander Consumer Finance
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
611 | 582 | 28 | 4.9 | ||||||||||||
Net fees |
204 | 210 | (6 | ) | (2.8 | ) | ||||||||||
Gains (losses) on financial transactions |
(5 | ) | (1 | ) | (4 | ) | 331.8 | |||||||||
Other operating income* |
0 | 2 | (2 | ) | (90.8 | ) | ||||||||||
Gross income |
810 | 793 | 16 | 2.1 | ||||||||||||
Operating expenses |
(337 | ) | (308 | ) | (30 | ) | 9.6 | |||||||||
General administrative expenses |
(302 | ) | (279 | ) | (23 | ) | 8.4 | |||||||||
Personnel |
(149 | ) | (137 | ) | (12 | ) | 8.8 | |||||||||
Other general administrative expenses |
(153 | ) | (141 | ) | (11 | ) | 7.9 | |||||||||
Depreciation and amortisation |
(35 | ) | (29 | ) | (6 | ) | 21.5 | |||||||||
Net operating income |
473 | 486 | (13 | ) | (2.7 | ) | ||||||||||
Net loan-loss provisions |
(176 | ) | (192 | ) | 16 | (8.4 | ) | |||||||||
Other income |
(18 | ) | (37 | ) | 19 | (50.7 | ) | |||||||||
Profit before taxes |
278 | 256 | 22 | 8.6 | ||||||||||||
Tax on profit |
(62 | ) | (60 | ) | (2 | ) | 3.5 | |||||||||
Profit from continuing operations |
216 | 196 | 20 | 10.1 | ||||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | |||||||||||
Consolidated profit |
217 | 190 | 26 | 13.9 | ||||||||||||
Minority interests |
10 | 7 | 3 | 45.8 | ||||||||||||
Attributable profit to the Group |
206 | 183 | 23 | 12.7 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
56,306 | 56,524 | (218 | ) | (0.4 | ) | ||||||||||
Trading portfolio (w/o loans) |
1,186 | 968 | 218 | 22.5 | ||||||||||||
Available-for-sale financial assets |
1,174 | 317 | 858 | 270.8 | ||||||||||||
Due from credit institutions** |
9,149 | 6,927 | 2,222 | 32.1 | ||||||||||||
Intangible assets and property and equipment |
842 | 808 | 34 | 4.2 | ||||||||||||
Other assets |
2,792 | 2,234 | 558 | 25.0 | ||||||||||||
Total assets/liabilities & shareholders equity |
71,449 | 67,777 | 3,672 | 5.4 | ||||||||||||
Customer deposits** |
33,180 | 31,618 | 1,562 | 4.9 | ||||||||||||
Marketable debt securities** |
5,908 | 6,020 | (112 | ) | (1.9 | ) | ||||||||||
Subordinated debt** |
68 | 425 | (357 | ) | (84.0 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
17,210 | 17,010 | 200 | 1.2 | ||||||||||||
Other liabilities |
3,909 | 3,228 | 681 | 21.1 | ||||||||||||
Shareholders equity*** |
11,173 | 9,476 | 1,697 | 17.9 | ||||||||||||
Other customer funds under management |
6 | 7 | (1 | ) | (9.4 | ) | ||||||||||
Mutual funds |
2 | 3 | (0 | ) | (15.0 | ) | ||||||||||
Pension funds |
4 | 4 | (0 | ) | (6.0 | ) | ||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
39,163 | 38,070 | 1,093 | 2.9 | ||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
7.75 | 8.05 | (0.30 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
41.6 | 38.8 | 2.9 p. | |||||||||||||
NPL ratio |
4.05 | 4.99 | (0.94 p. | ) | ||||||||||||
NPL coverage |
108 | 98 | 10 p. | |||||||||||||
Number of employees (direct & indirect) |
11,904 | 11,815 | 89 | 0.8 | ||||||||||||
Number of branches |
637 | 662 | (25 | ) | (3.8 | ) |
Santander Consumer Finance
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
582 | 600 | 591 | 598 | 611 | |||||||||||||||
Net fees |
210 | 228 | 234 | 179 | 204 | |||||||||||||||
Gains (losses) on financial transactions |
(1 | ) | 0 | (1 | ) | (11 | ) | (5 | ) | |||||||||||
Other operating income* |
2 | 5 | (6 | ) | 2 | 0 | ||||||||||||||
Gross income |
793 | 833 | 818 | 769 | 810 | |||||||||||||||
Operating expenses |
(308 | ) | (327 | ) | (331 | ) | (360 | ) | (337 | ) | ||||||||||
General administrative expenses |
(279 | ) | (298 | ) | (301 | ) | (327 | ) | (302 | ) | ||||||||||
Personnel |
(137 | ) | (150 | ) | (150 | ) | (152 | ) | (149 | ) | ||||||||||
Other general administrative expenses |
(141 | ) | (147 | ) | (151 | ) | (175 | ) | (153 | ) | ||||||||||
Depreciation and amortisation |
(29 | ) | (29 | ) | (30 | ) | (34 | ) | (35 | ) | ||||||||||
Net operating income |
486 | 506 | 487 | 408 | 473 | |||||||||||||||
Net loan-loss provisions |
(192 | ) | (203 | ) | (220 | ) | (238 | ) | (176 | ) | ||||||||||
Other income |
(37 | ) | (46 | ) | (14 | ) | (41 | ) | (18 | ) | ||||||||||
Profit before taxes |
256 | 258 | 253 | 129 | 278 | |||||||||||||||
Tax on profit |
(60 | ) | (65 | ) | (44 | ) | (4 | ) | (62 | ) | ||||||||||
Profit from continuing operations |
196 | 193 | 208 | 125 | 216 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | 3 | (22 | ) | 1 | ||||||||||||
Consolidated profit |
190 | 193 | 212 | 103 | 217 | |||||||||||||||
Minority interests |
7 | 7 | 10 | 7 | 10 | |||||||||||||||
Attributable profit to the Group |
183 | 186 | 201 | 96 | 206 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
56,524 | 57,052 | 56,486 | 56,731 | 56,306 | |||||||||||||||
Trading portfolio (w/o loans) |
968 | 1,401 | 1,480 | 1,335 | 1,186 | |||||||||||||||
Available-for-sale financial assets |
317 | 330 | 226 | 205 | 1,174 | |||||||||||||||
Due from credit institutions** |
6,927 | 7,557 | 7,565 | 10,876 | 9,149 | |||||||||||||||
Intangible assets and property and equipment |
808 | 873 | 755 | 784 | 842 | |||||||||||||||
Other assets |
2,234 | 2,467 | 3,276 | 2,899 | 2,792 | |||||||||||||||
Total assets/liabilities & shareholders equity |
67,777 | 69,680 | 69,788 | 72,831 | 71,449 | |||||||||||||||
Customer deposits** |
31,618 | 32,658 | 34,181 | 33,198 | 33,180 | |||||||||||||||
Marketable debt securities** |
6,020 | 5,345 | 4,873 | 5,410 | 5,908 | |||||||||||||||
Subordinated debt** |
425 | 449 | 65 | 75 | 68 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions** |
17,010 | 17,811 | 16,640 | 18,912 | 17,210 | |||||||||||||||
Other liabilities |
3,228 | 3,825 | 4,466 | 5,395 | 3,909 | |||||||||||||||
Shareholders equity*** |
9,476 | 9,592 | 9,564 | 9,840 | 11,173 | |||||||||||||||
Other customer funds under management |
7 | 7 | 6 | 6 | 6 | |||||||||||||||
Mutual funds |
3 | 2 | 2 | 2 | 2 | |||||||||||||||
Pension funds |
4 | 4 | 4 | 4 | 4 | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
38,070 | 38,459 | 39,125 | 38,689 | 39,163 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Other information |
||||||||||||||||||||
NPL ratio |
4.99 | 4.74 | 4.50 | 3.97 | 4.05 | |||||||||||||||
NPL coverage |
98 | 103 | 105 | 109 | 108 | |||||||||||||||
Spread loans |
4.83 | 4.43 | 4.48 | 4.57 | 4.51 |
Retail Poland (BZ WBK)
EUR million
Q1 12 | ||||
Income statement |
||||
Net interest income |
129 | |||
Net fees |
78 | |||
Gains (losses) on financial transactions |
10 | |||
Other operating income* |
1 | |||
Gross income |
218 | |||
Operating expenses |
(105 | ) | ||
General administrative expenses |
(96 | ) | ||
Personnel |
(57 | ) | ||
Other general administrative expenses |
(39 | ) | ||
Depreciation and amortisation |
(9 | ) | ||
Net operating income |
114 | |||
Net loan-loss provisions |
(20 | ) | ||
Other income |
2 | |||
Profit before taxes |
96 | |||
Tax on profit |
(21 | ) | ||
Profit from continuing operations |
75 | |||
Net profit from discontinued operations |
| |||
Consolidated profit |
75 | |||
Minority interests |
2 | |||
Attributable profit to the Group |
73 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.12 | ||||
Balance sheet |
||||
Customer loans** |
9,106 | |||
Trading portfolio (w/o loans) |
769 | |||
Available-for-sale financial assets |
2,832 | |||
Due from credit institutions** |
368 | |||
Intangible assets and property and equipment |
187 | |||
Other assets |
1,100 | |||
Total assets/liabilities & shareholders equity |
14,363 | |||
Customer deposits** |
10,028 | |||
Marketable debt securities** |
| |||
Subordinated debt** |
100 | |||
Insurance liabilities |
| |||
Due to credit institutions** |
1,690 | |||
Other liabilities |
677 | |||
Shareholders equity*** |
1,867 | |||
Other customer funds under management |
2,248 | |||
Mutual funds |
2,059 | |||
Pension funds |
| |||
Managed portfolios |
188 | |||
Savings-insurance policies |
| |||
Customer funds under management |
12,376 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Ratios (%) and other data |
||||
ROE |
17.05 | |||
Efficiency ratio (with amortisations) |
47.9 | |||
NPL ratio |
4.74 | |||
NPL coverage |
66 | |||
Number of employees (direct & indirect) |
9,200 | |||
Number of branches |
526 |
Retail Poland (BZ WBK)
EUR million
Q2 11 | Q3 11 | Q4 11 | Q1 12 | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
122 | 122 | 127 | 129 | ||||||||||||
Net fees |
88 | 83 | 76 | 78 | ||||||||||||
Gains (losses) on financial transactions |
20 | 26 | 12 | 10 | ||||||||||||
Other operating income* |
18 | (2 | ) | (2 | ) | 1 | ||||||||||
Gross income |
248 | 229 | 213 | 218 | ||||||||||||
Operating expenses |
(114 | ) | (103 | ) | (108 | ) | (105 | ) | ||||||||
General administrative expenses |
(105 | ) | (94 | ) | (99 | ) | (96 | ) | ||||||||
Personnel |
(61 | ) | (58 | ) | (61 | ) | (57 | ) | ||||||||
Other general administrative expenses |
(44 | ) | (36 | ) | (38 | ) | (39 | ) | ||||||||
Depreciation and amortisation |
(9 | ) | (9 | ) | (9 | ) | (9 | ) | ||||||||
Net operating income |
134 | 126 | 105 | 114 | ||||||||||||
Net loan-loss provisions |
(16 | ) | (23 | ) | (21 | ) | (20 | ) | ||||||||
Other income |
(0 | ) | (1 | ) | (1 | ) | 2 | |||||||||
Profit before taxes |
118 | 101 | 83 | 96 | ||||||||||||
Tax on profit |
(21 | ) | (21 | ) | (21 | ) | (21 | ) | ||||||||
Profit from continuing operations |
98 | 81 | 62 | 75 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
98 | 81 | 62 | 75 | ||||||||||||
Minority interests |
4 | 2 | 2 | 2 | ||||||||||||
Attributable profit to the Group |
94 | 78 | 60 | 73 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
8,659 | 8,219 | 8,479 | 9,106 | ||||||||||||
Trading portfolio (w/o loans) |
920 | 985 | 1,304 | 769 | ||||||||||||
Available-for-sale financial assets |
3,142 | 2,639 | 2,617 | 2,832 | ||||||||||||
Due from credit institutions** |
214 | 410 | 309 | 368 | ||||||||||||
Intangible assets and property and equipment |
302 | 261 | 183 | 187 | ||||||||||||
Other assets |
823 | 978 | 645 | 1,100 | ||||||||||||
Total assets/liabilities & shareholders equity |
14,061 | 13,491 | 13,536 | 14,363 | ||||||||||||
Customer deposits** |
10,217 | 9,936 | 10,359 | 10,028 | ||||||||||||
Marketable debt securities** |
| | | | ||||||||||||
Subordinated debt** |
100 | 100 | 99 | 100 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
1,800 | 1,617 | 1,163 | 1,690 | ||||||||||||
Other liabilities |
595 | 614 | 703 | 677 | ||||||||||||
Shareholders equity*** |
1,349 | 1,224 | 1,213 | 1,867 | ||||||||||||
Other customer funds under management |
2,739 | 2,091 | 1,926 | 2,248 | ||||||||||||
Mutual funds |
2,443 | 1,888 | 1,747 | 2,059 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
296 | 203 | 179 | 188 | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
13,055 | 12,127 | 12,383 | 12,376 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Other information |
||||||||||||||||
NPL ratio |
6.43 | 6.26 | 4.89 | 4.74 | ||||||||||||
NPL coverage |
67 | 69 | 65 | 66 |
Retail Poland (BZ WBK)
PLN million
Q1 12 | ||||
Income statement |
||||
Net interest income |
546 | |||
Net fees |
330 | |||
Gains (losses) on financial transactions |
41 | |||
Other operating income* |
5 | |||
Gross income |
923 | |||
Operating expenses |
(442 | ) | ||
General administrative expenses |
(405 | ) | ||
Personnel |
(241 | ) | ||
Other general administrative expenses |
(164 | ) | ||
Depreciation and amortisation |
(37 | ) | ||
Net operating income |
481 | |||
Net loan-loss provisions |
(85 | ) | ||
Other income |
8 | |||
Profit before taxes |
404 | |||
Tax on profit |
(88 | ) | ||
Profit from continuing operations |
317 | |||
Net profit from discontinued operations |
| |||
Consolidated profit |
317 | |||
Minority interests |
9 | |||
Attributable profit to the Group |
308 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.12 | ||||
Balance sheet |
||||
Customer loans** |
37,811 | |||
Trading portfolio (w/o loans) |
3,193 | |||
Available-for-sale financial assets |
11,760 | |||
Due from credit institutions** |
1,528 | |||
Intangible assets and property and equipment |
776 | |||
Other assets |
4,569 | |||
Total assets/liabilities & shareholders equity |
59,638 | |||
Customer deposits** |
41,640 | |||
Marketable debt securities** |
| |||
Subordinated debt** |
416 | |||
Insurance liabilities |
| |||
Due to credit institutions** |
7,017 | |||
Other liabilities |
2,811 | |||
Shareholders equity*** |
7,753 | |||
Other customer funds under management |
9,332 | |||
Mutual funds |
8,550 | |||
Pension funds |
| |||
Managed portfolios |
783 | |||
Savings-insurance policies |
| |||
Customer funds under management |
51,388 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Retail Poland (BZ WBK)
PLN million
Q2 11 | Q3 11 | Q4 11 | Q1 12 | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
483 | 499 | 543 | 546 | ||||||||||||
Net fees |
349 | 339 | 330 | 330 | ||||||||||||
Gains (losses) on financial transactions |
78 | 106 | 55 | 41 | ||||||||||||
Other operating income* |
71 | (8 | ) | (9 | ) | 5 | ||||||||||
Gross income |
980 | 936 | 919 | 923 | ||||||||||||
Operating expenses |
(449 | ) | (421 | ) | (463 | ) | (442 | ) | ||||||||
General administrative expenses |
(413 | ) | (386 | ) | (426 | ) | (405 | ) | ||||||||
Personnel |
(239 | ) | (237 | ) | (261 | ) | (241 | ) | ||||||||
Other general administrative expenses |
(174 | ) | (149 | ) | (166 | ) | (164 | ) | ||||||||
Depreciation and amortisation |
(36 | ) | (35 | ) | (37 | ) | (37 | ) | ||||||||
Net operating income |
531 | 515 | 457 | 481 | ||||||||||||
Net loan-loss provisions |
(62 | ) | (95 | ) | (90 | ) | (85 | ) | ||||||||
Other income |
(2 | ) | (5 | ) | (5 | ) | 8 | |||||||||
Profit before taxes |
468 | 415 | 362 | 404 | ||||||||||||
Tax on profit |
(82 | ) | (85 | ) | (91 | ) | (88 | ) | ||||||||
Profit from continuing operations |
386 | 330 | 272 | 317 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
386 | 330 | 272 | 317 | ||||||||||||
Minority interests |
15 | 9 | 8 | 9 | ||||||||||||
Attributable profit to the Group |
370 | 321 | 264 | 308 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
34,554 | 36,204 | 37,801 | 37,811 | ||||||||||||
Trading portfolio (w/o loans) |
3,671 | 4,337 | 5,812 | 3,193 | ||||||||||||
Available-for-sale financial assets |
12,539 | 11,624 | 11,665 | 11,760 | ||||||||||||
Due from credit institutions** |
855 | 1,806 | 1,376 | 1,528 | ||||||||||||
Intangible assets and property and equipment |
1,206 | 1,149 | 816 | 776 | ||||||||||||
Other assets |
3,285 | 4,309 | 2,876 | 4,569 | ||||||||||||
Total assets/liabilities & shareholders equity |
56,109 | 59,429 | 60,345 | 59,638 | ||||||||||||
Customer deposits** |
40,770 | 43,769 | 46,178 | 41,640 | ||||||||||||
Marketable debt securities** |
| | | | ||||||||||||
Subordinated debt** |
398 | 441 | 441 | 416 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
7,182 | 7,123 | 5,183 | 7,017 | ||||||||||||
Other liabilities |
2,376 | 2,705 | 3,134 | 2,811 | ||||||||||||
Shareholders equity*** |
5,383 | 5,392 | 5,409 | 7,753 | ||||||||||||
Other customer funds under management |
10,928 | 9,212 | 8,586 | 9,332 | ||||||||||||
Mutual funds |
9,748 | 8,316 | 7,789 | 8,550 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1,180 | 896 | 797 | 783 | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
52,095 | 53,422 | 55,205 | 51,388 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
United Kingdom
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
959 | 1,152 | (193 | ) | (16.8 | ) | ||||||||||
Net fees |
292 | 234 | 59 | 25.2 | ||||||||||||
Gains (losses) on financial transactions |
111 | 157 | (46 | ) | (29.1 | ) | ||||||||||
Other operating income* |
8 | 6 | 2 | 39.2 | ||||||||||||
Gross income |
1,371 | 1,549 | (178 | ) | (11.5 | ) | ||||||||||
Operating expenses |
(673 | ) | (661 | ) | (12 | ) | 1.8 | |||||||||
General administrative expenses |
(579 | ) | (570 | ) | (9 | ) | 1.6 | |||||||||
Personnel |
(360 | ) | (347 | ) | (12 | ) | 3.5 | |||||||||
Other general administrative expenses |
(220 | ) | (223 | ) | 3 | (1.3 | ) | |||||||||
Depreciation and amortisation |
(94 | ) | (91 | ) | (3 | ) | 3.1 | |||||||||
Net operating income |
698 | 888 | (190 | ) | (21.4 | ) | ||||||||||
Net loan-loss provisions |
(215 | ) | (152 | ) | (63 | ) | 41.7 | |||||||||
Other income |
(67 | ) | (45 | ) | (22 | ) | 47.5 | |||||||||
Profit before taxes |
416 | 691 | (275 | ) | (39.8 | ) | ||||||||||
Tax on profit |
(110 | ) | (185 | ) | 75 | (40.7 | ) | |||||||||
Profit from continuing operations |
306 | 505 | (199 | ) | (39.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
306 | 505 | (199 | ) | (39.5 | ) | ||||||||||
Minority interests |
0 | (0 | ) | 0 | | |||||||||||
Attributable profit to the Group |
306 | 505 | (199 | ) | (39.5 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans*** |
261,070 | 232,186 | 28,884 | 12.4 | ||||||||||||
Trading portfolio (w/o loans) |
36,225 | 40,965 | (4,741 | ) | (11.6 | ) | ||||||||||
Available-for-sale financial assets |
996 | 36 | 960 | | ||||||||||||
Due from credit institutions*** |
17,748 | 29,975 | (12,227 | ) | (40.8 | ) | ||||||||||
Intangible assets and property and equipment |
2,286 | 2,255 | 31 | 1.4 | ||||||||||||
Other assets |
47,962 | 47,557 | 405 | 0.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
366,287 | 352,975 | 13,312 | 3.8 | ||||||||||||
Customer deposits*** |
191,727 | 180,382 | 11,345 | 6.3 | ||||||||||||
Marketable debt securities*** |
74,322 | 62,944 | 11,378 | 18.1 | ||||||||||||
Subordinated debt*** |
8,086 | 7,352 | 735 | 10.0 | ||||||||||||
Insurance liabilities |
| 1 | (1 | ) | (100.0 | ) | ||||||||||
Due to credit institutions*** |
42,165 | 63,159 | (20,995 | ) | (33.2 | ) | ||||||||||
Other liabilities |
37,011 | 26,458 | 10,553 | 39.9 | ||||||||||||
Shareholders equity**** |
12,976 | 12,679 | 297 | 2.3 | ||||||||||||
Other customer funds under management |
15,674 | 14,204 | 1,470 | 10.3 | ||||||||||||
Mutual funds |
15,674 | 14,204 | 1,470 | 10.3 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
289,809 | 264,882 | 24,927 | 9.4 |
*** | Including all on-balance sheet balances for this item |
**** | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE** |
9.45 | 15.93 | (6.48 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
49.1 | 42.7 | 6.4 p. | |||||||||||||
NPL ratio |
1.82 | 1.73 | 0.09 p. | |||||||||||||
NPL coverage |
40 | 47 | (7 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
27,381 | 26,902 | 479 | 1.8 | ||||||||||||
Number of branches |
1,363 | 1,412 | (49 | ) | (3.5 | ) |
United Kingdom
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,152 | 1,066 | 1,058 | 1,079 | 959 | |||||||||||||||
Net fees |
234 | 296 | 281 | 269 | 292 | |||||||||||||||
Gains (losses) on financial transactions |
157 | 130 | 87 | 31 | 111 | |||||||||||||||
Other operating income* |
6 | 6 | 5 | 9 | 8 | |||||||||||||||
Gross income |
1,549 | 1,498 | 1,431 | 1,388 | 1,371 | |||||||||||||||
Operating expenses |
(661 | ) | (636 | ) | (634 | ) | (665 | ) | (673 | ) | ||||||||||
General administrative expenses |
(570 | ) | (547 | ) | (545 | ) | (581 | ) | (579 | ) | ||||||||||
Personnel |
(347 | ) | (332 | ) | (358 | ) | (378 | ) | (360 | ) | ||||||||||
Other general administrative expenses |
(223 | ) | (215 | ) | (187 | ) | (204 | ) | (220 | ) | ||||||||||
Depreciation and amortisation |
(91 | ) | (88 | ) | (90 | ) | (84 | ) | (94 | ) | ||||||||||
Net operating income |
888 | 863 | 797 | 723 | 698 | |||||||||||||||
Net loan-loss provisions |
(152 | ) | (143 | ) | (173 | ) | (165 | ) | (215 | ) | ||||||||||
Other income |
(45 | ) | (879 | ) | (30 | ) | (12 | ) | (67 | ) | ||||||||||
Profit before taxes |
691 | (160 | ) | 594 | 546 | 416 | ||||||||||||||
Tax on profit |
(185 | ) | 36 | (164 | ) | (134 | ) | (110 | ) | |||||||||||
Profit from continuing operations |
505 | (124 | ) | 429 | 413 | 306 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
505 | (124 | ) | 429 | 413 | 306 | ||||||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | 0 | 0 | |||||||||||||
Attributable profit to the Group |
505 | (124 | ) | 429 | 413 | 306 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans*** |
232,186 | 225,599 | 238,557 | 255,699 | 261,070 | |||||||||||||||
Trading portfolio (w/o loans) |
40,965 | 46,625 | 49,693 | 41,440 | 36,225 | |||||||||||||||
Available-for-sale financial assets |
36 | 48 | 1,108 | 55 | 996 | |||||||||||||||
Due from credit institutions*** |
29,975 | 26,441 | 34,134 | 16,808 | 17,748 | |||||||||||||||
Intangible assets and property and equipment |
2,255 | 2,198 | 2,238 | 2,290 | 2,286 | |||||||||||||||
Other assets |
47,557 | 47,332 | 43,592 | 39,855 | 47,962 | |||||||||||||||
Total assets/liabilities & shareholders equity |
352,975 | 348,243 | 369,322 | 356,147 | 366,287 | |||||||||||||||
Customer deposits*** |
180,382 | 182,338 | 187,141 | 194,318 | 191,727 | |||||||||||||||
Marketable debt securities*** |
62,944 | 72,406 | 70,438 | 70,823 | 74,322 | |||||||||||||||
Subordinated debt*** |
7,352 | 7,283 | 7,939 | 8,260 | 8,086 | |||||||||||||||
Insurance liabilities |
1 | 1 | | | | |||||||||||||||
Due to credit institutions*** |
63,159 | 44,281 | 50,816 | 31,203 | 42,165 | |||||||||||||||
Other liabilities |
26,458 | 29,513 | 40,110 | 38,511 | 37,011 | |||||||||||||||
Shareholders equity**** |
12,679 | 12,422 | 12,877 | 13,032 | 12,976 | |||||||||||||||
Other customer funds under management |
14,204 | 14,532 | 14,686 | 15,744 | 15,674 | |||||||||||||||
Mutual funds |
14,204 | 14,532 | 14,686 | 15,744 | 15,674 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
264,882 | 276,558 | 280,205 | 289,145 | 289,809 |
*** | Including all on-balance sheet balances for this item |
**** | Not including profit of the year |
Other information |
||||||||||||||||||||
NPL ratio |
1.73 | 1.81 | 1.86 | 1.84 | 1.82 | |||||||||||||||
NPL coverage |
47 | 43 | 42 | 40 | 40 | |||||||||||||||
Spread (Retail Banking) |
2.08 | 2.00 | 2.01 | 2.03 | 1.98 | |||||||||||||||
Spread loans |
2.40 | 2.40 | 2.46 | 2.53 | 2.57 | |||||||||||||||
Spread deposits |
(0.32 | ) | (0.40 | ) | (0.45 | ) | (0.50 | ) | (0.59 | ) |
United Kingdom
£ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
800 | 984 | (183 | ) | (18.6 | ) | ||||||||||
Net fees |
244 | 199 | 45 | 22.4 | ||||||||||||
Gains (losses) on financial transactions |
93 | 134 | (41 | ) | (30.6 | ) | ||||||||||
Other operating income* |
7 | 5 | 2 | 36.0 | ||||||||||||
Gross income |
1,144 | 1,322 | (178 | ) | (13.5 | ) | ||||||||||
Operating expenses |
(562 | ) | (564 | ) | 3 | (0.5 | ) | |||||||||
General administrative expenses |
(483 | ) | (486 | ) | 3 | (0.6 | ) | |||||||||
Personnel |
(300 | ) | (297 | ) | (4 | ) | 1.2 | |||||||||
Other general administrative expenses |
(183 | ) | (190 | ) | 7 | (3.6 | ) | |||||||||
Depreciation and amortisation |
(78 | ) | (78 | ) | (1 | ) | 0.8 | |||||||||
Net operating income |
582 | 758 | (176 | ) | (23.2 | ) | ||||||||||
Net loan-loss provisions |
(179 | ) | (129 | ) | (50 | ) | 38.5 | |||||||||
Other income |
(56 | ) | (39 | ) | (17 | ) | 44.2 | |||||||||
Profit before taxes |
347 | 590 | (243 | ) | (41.1 | ) | ||||||||||
Tax on profit |
(92 | ) | (158 | ) | 67 | (42.0 | ) | |||||||||
Profit from continuing operations |
255 | 431 | (176 | ) | (40.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
255 | 431 | (176 | ) | (40.8 | ) | ||||||||||
Minority interests |
0 | (0 | ) | 0 | | |||||||||||
Attributable profit to the Group |
255 | 431 | (176 | ) | (40.8 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans*** |
217,706 | 205,183 | 12,523 | 6.1 | ||||||||||||
Trading portfolio (w/o loans) |
30,208 | 36,201 | (5,993 | ) | (16.6 | ) | ||||||||||
Available-for-sale financial assets |
831 | 32 | 799 | | ||||||||||||
Due from credit institutions*** |
14,800 | 26,489 | (11,689 | ) | (44.1 | ) | ||||||||||
Intangible assets and property and equipment |
1,906 | 1,993 | (87 | ) | (4.3 | ) | ||||||||||
Other assets |
39,996 | 42,026 | (2,030 | ) | (4.8 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
305,446 | 311,924 | (6,477 | ) | (2.1 | ) | ||||||||||
Customer deposits*** |
159,881 | 159,403 | 478 | 0.3 | ||||||||||||
Marketable debt securities*** |
61,977 | 55,624 | 6,353 | 11.4 | ||||||||||||
Subordinated debt*** |
6,743 | 6,497 | 246 | 3.8 | ||||||||||||
Insurance liabilities |
| 1 | (1 | ) | (100.0 | ) | ||||||||||
Due to credit institutions*** |
35,161 | 55,814 | (20,653 | ) | (37.0 | ) | ||||||||||
Other liabilities |
30,863 | 23,381 | 7,482 | 32.0 | ||||||||||||
Shareholders equity**** |
10,821 | 11,204 | (384 | ) | (3.4 | ) | ||||||||||
Other customer funds under management |
13,070 | 12,552 | 518 | 4.1 | ||||||||||||
Mutual funds |
13,070 | 12,552 | 518 | 4.1 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
241,672 | 234,076 | 7,595 | 3.2 |
*** | Including all on-balance sheet balances for this item |
**** | Not including profit of the year |
United Kingdom
£ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
984 | 942 | 929 | 924 | 800 | |||||||||||||||
Net fees |
199 | 260 | 246 | 230 | 244 | |||||||||||||||
Gains (losses) on financial transactions |
134 | 115 | 77 | 26 | 93 | |||||||||||||||
Other operating income* |
5 | 6 | 4 | 8 | 7 | |||||||||||||||
Gross income |
1,322 | 1,322 | 1,256 | 1,188 | 1,144 | |||||||||||||||
Operating expenses |
(564 | ) | (561 | ) | (557 | ) | (570 | ) | (562 | ) | ||||||||||
General administrative expenses |
(486 | ) | (483 | ) | (478 | ) | (498 | ) | (483 | ) | ||||||||||
Personnel |
(297 | ) | (293 | ) | (314 | ) | (324 | ) | (300 | ) | ||||||||||
Other general administrative expenses |
(190 | ) | (190 | ) | (164 | ) | (174 | ) | (183 | ) | ||||||||||
Depreciation and amortisation |
(78 | ) | (78 | ) | (79 | ) | (72 | ) | (78 | ) | ||||||||||
Net operating income |
758 | 761 | 700 | 618 | 582 | |||||||||||||||
Net loan-loss provisions |
(129 | ) | (127 | ) | (152 | ) | (141 | ) | (179 | ) | ||||||||||
Other income |
(39 | ) | (764 | ) | (29 | ) | (7 | ) | (56 | ) | ||||||||||
Profit before taxes |
590 | (129 | ) | 519 | 470 | 347 | ||||||||||||||
Tax on profit |
(158 | ) | 28 | (144 | ) | (115 | ) | (92 | ) | |||||||||||
Profit from continuing operations |
431 | (101 | ) | 375 | 355 | 255 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
431 | (101 | ) | 375 | 355 | 255 | ||||||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | 0 | 0 | |||||||||||||
Attributable profit to the Group |
431 | (101 | ) | 375 | 355 | 255 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans*** |
205,183 | 203,614 | 206,745 | 213,586 | 217,706 | |||||||||||||||
Trading portfolio (w/o loans) |
36,201 | 42,081 | 43,066 | 34,615 | 30,208 | |||||||||||||||
Available-for-sale financial assets |
32 | 43 | 960 | 46 | 831 | |||||||||||||||
Due from credit institutions*** |
26,489 | 23,864 | 29,582 | 14,040 | 14,800 | |||||||||||||||
Intangible assets and property and equipment |
1,993 | 1,984 | 1,940 | 1,913 | 1,906 | |||||||||||||||
Other assets |
42,026 | 42,720 | 37,779 | 33,291 | 39,996 | |||||||||||||||
Total assets/liabilities & shareholders equity |
311,924 | 314,307 | 320,073 | 297,490 | 305,446 | |||||||||||||||
Customer deposits*** |
159,403 | 164,569 | 162,186 | 162,314 | 159,881 | |||||||||||||||
Marketable debt securities*** |
55,624 | 65,350 | 61,045 | 59,159 | 61,977 | |||||||||||||||
Subordinated debt*** |
6,497 | 6,573 | 6,881 | 6,899 | 6,743 | |||||||||||||||
Insurance liabilities |
1 | 1 | | | | |||||||||||||||
Due to credit institutions*** |
55,814 | 39,966 | 44,040 | 26,064 | 35,161 | |||||||||||||||
Other liabilities |
23,381 | 26,637 | 34,761 | 32,169 | 30,863 | |||||||||||||||
Shareholders equity**** |
11,204 | 11,212 | 11,160 | 10,886 | 10,821 | |||||||||||||||
Other customer funds under management |
12,552 | 13,116 | 12,728 | 13,151 | 13,070 | |||||||||||||||
Mutual funds |
12,552 | 13,116 | 12,728 | 13,151 | 13,070 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
234,076 | 249,608 | 242,839 | 241,523 | 241,672 |
*** | Including all on-balance sheet balances for this item |
**** | Not including profit of the year |
Latin America
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,650 | 3,950 | 700 | 17.7 | ||||||||||||
Net fees |
1,327 | 1,256 | 71 | 5.6 | ||||||||||||
Gains (losses) on financial transactions |
247 | 309 | (62 | ) | (20.0 | ) | ||||||||||
Other operating income* |
(49 | ) | (21 | ) | (28 | ) | 130.6 | |||||||||
Gross income |
6,175 | 5,494 | 681 | 12.4 | ||||||||||||
Operating expenses |
(2,298 | ) | (2,127 | ) | (171 | ) | 8.1 | |||||||||
General administrative expenses |
(2,090 | ) | (1,913 | ) | (177 | ) | 9.3 | |||||||||
Personnel |
(1,184 | ) | (1,092 | ) | (92 | ) | 8.4 | |||||||||
Other general administrative expenses |
(907 | ) | (821 | ) | (85 | ) | 10.4 | |||||||||
Depreciation and amortisation |
(208 | ) | (214 | ) | 6 | (2.8 | ) | |||||||||
Net operating income |
3,876 | 3,367 | 510 | 15.1 | ||||||||||||
Net loan-loss provisions |
(1,742 | ) | (1,251 | ) | (491 | ) | 39.2 | |||||||||
Other income |
(248 | ) | (223 | ) | (25 | ) | 11.2 | |||||||||
Profit before taxes |
1,887 | 1,893 | (6 | ) | (0.3 | ) | ||||||||||
Tax on profit |
(430 | ) | (429 | ) | (1 | ) | 0.3 | |||||||||
Profit from continuing operations |
1,457 | 1,465 | (7 | ) | (0.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,457 | 1,465 | (7 | ) | (0.5 | ) | ||||||||||
Minority interests |
239 | 195 | 44 | 22.7 | ||||||||||||
Attributable profit to the Group |
1,218 | 1,270 | (52 | ) | (4.1 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
141,411 | 124,691 | 16,720 | 13.4 | ||||||||||||
Trading portfolio (w/o loans) |
31,489 | 28,754 | 2,735 | 9.5 | ||||||||||||
Available-for-sale financial assets |
24,935 | 31,659 | (6,724 | ) | (21.2 | ) | ||||||||||
Due from credit institutions** |
25,567 | 21,288 | 4,279 | 20.1 | ||||||||||||
Intangible assets and property and equipment |
4,355 | 4,669 | (314 | ) | (6.7 | ) | ||||||||||
Other assets |
47,729 | 58,413 | (10,684 | ) | (18.3 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
275,486 | 269,474 | 6,012 | 2.2 | ||||||||||||
Customer deposits** |
143,065 | 135,034 | 8,031 | 5.9 | ||||||||||||
Marketable debt securities** |
26,167 | 18,681 | 7,485 | 40.1 | ||||||||||||
Subordinated debt** |
6,100 | 5,586 | 514 | 9.2 | ||||||||||||
Insurance liabilities |
| 9,431 | (9,431 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
34,622 | 38,597 | (3,976 | ) | (10.3 | ) | ||||||||||
Other liabilities |
41,855 | 39,616 | 2,239 | 5.7 | ||||||||||||
Shareholders equity*** |
23,677 | 22,527 | 1,149 | 5.1 | ||||||||||||
Other customer funds under management |
73,185 | 77,673 | (4,488 | ) | (5.8 | ) | ||||||||||
Mutual funds |
59,080 | 63,588 | (4,508 | ) | (7.1 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
14,105 | 13,252 | 853 | 6.4 | ||||||||||||
Savings-insurance policies |
| 833 | (833 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
248,518 | 236,975 | 11,543 | 4.9 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE |
20.89 | 22.61 | (1.72 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
37.2 | 38.7 | (1.5 p. | ) | ||||||||||||
NPL ratio |
4.67 | 4.01 | 0.66 p. | |||||||||||||
NPL coverage |
92 | 107 | (16 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
92,244 | 89,866 | 2,378 | 2.6 | ||||||||||||
Number of branches |
6,053 | 5,895 | 158 | 2.7 |
Latin America
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,950 | 4,014 | 4,096 | 4,289 | 4,650 | |||||||||||||||
Net fees |
1,256 | 1,264 | 1,266 | 1,207 | 1,327 | |||||||||||||||
Gains (losses) on financial transactions |
309 | 399 | 255 | 104 | 247 | |||||||||||||||
Other operating income* |
(21 | ) | (63 | ) | (30 | ) | (29 | ) | (49 | ) | ||||||||||
Gross income |
5,494 | 5,614 | 5,586 | 5,571 | 6,175 | |||||||||||||||
Operating expenses |
(2,127 | ) | (2,150 | ) | (2,242 | ) | (2,350 | ) | (2,298 | ) | ||||||||||
General administrative expenses |
(1,913 | ) | (1,927 | ) | (2,011 | ) | (2,098 | ) | (2,090 | ) | ||||||||||
Personnel |
(1,092 | ) | (1,081 | ) | (1,118 | ) | (1,157 | ) | (1,184 | ) | ||||||||||
Other general administrative expenses |
(821 | ) | (846 | ) | (893 | ) | (940 | ) | (907 | ) | ||||||||||
Depreciation and amortisation |
(214 | ) | (223 | ) | (231 | ) | (252 | ) | (208 | ) | ||||||||||
Net operating income |
3,367 | 3,464 | 3,345 | 3,221 | 3,876 | |||||||||||||||
Net loan-loss provisions |
(1,251 | ) | (1,474 | ) | (1,535 | ) | (1,187 | ) | (1,742 | ) | ||||||||||
Other income |
(223 | ) | (277 | ) | (208 | ) | (312 | ) | (248 | ) | ||||||||||
Profit before taxes |
1,893 | 1,713 | 1,602 | 1,722 | 1,887 | |||||||||||||||
Tax on profit |
(429 | ) | (339 | ) | (385 | ) | (397 | ) | (430 | ) | ||||||||||
Profit from continuing operations |
1,465 | 1,374 | 1,217 | 1,325 | 1,457 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,465 | 1,374 | 1,217 | 1,325 | 1,457 | |||||||||||||||
Minority interests |
195 | 186 | 146 | 189 | 239 | |||||||||||||||
Attributable profit to the Group |
1,270 | 1,188 | 1,071 | 1,136 | 1,218 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
124,691 | 132,095 | 131,288 | 139,867 | 141,411 | |||||||||||||||
Trading portfolio (w/o loans) |
28,754 | 35,839 | 36,144 | 31,705 | 31,489 | |||||||||||||||
Available-for-sale financial assets |
31,659 | 34,417 | 26,604 | 26,186 | 24,935 | |||||||||||||||
Due from credit institutions** |
21,288 | 22,667 | 24,282 | 19,181 | 25,567 | |||||||||||||||
Intangible assets and property and equipment |
4,669 | 4,766 | 4,443 | 4,312 | 4,355 | |||||||||||||||
Other assets |
58,413 | 60,547 | 55,828 | 53,594 | 47,729 | |||||||||||||||
Total assets/liabilities & shareholders equity |
269,474 | 290,331 | 278,590 | 274,845 | 275,486 | |||||||||||||||
Customer deposits** |
135,034 | 138,596 | 130,628 | 134,078 | 143,065 | |||||||||||||||
Marketable debt securities** |
18,681 | 22,495 | 22,224 | 23,253 | 26,167 | |||||||||||||||
Subordinated debt** |
5,586 | 5,864 | 5,658 | 6,015 | 6,100 | |||||||||||||||
Insurance liabilities |
9,431 | 9,809 | 8,965 | | | |||||||||||||||
Due to credit institutions** |
38,597 | 47,058 | 44,206 | 46,813 | 34,622 | |||||||||||||||
Other liabilities |
39,616 | 44,823 | 46,931 | 45,170 | 41,855 | |||||||||||||||
Shareholders equity*** |
22,527 | 21,687 | 19,978 | 19,516 | 23,677 | |||||||||||||||
Other customer funds under management |
77,673 | 76,290 | 70,913 | 69,902 | 73,185 | |||||||||||||||
Mutual funds |
63,588 | 62,433 | 56,691 | 55,829 | 59,080 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
13,252 | 12,973 | 13,515 | 14,073 | 14,105 | |||||||||||||||
Savings-insurance policies |
833 | 884 | 707 | | | |||||||||||||||
Customer funds under management |
236,975 | 243,244 | 229,422 | 233,248 | 248,518 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Other information |
||||||||||||||||||||
NPL ratio |
4.01 | 4.20 | 4.10 | 4.32 | 4.67 | |||||||||||||||
NPL coverage |
107 | 105 | 102 | 97 | 92 |
Latin America
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,094 | 5,401 | 693 | 12.8 | ||||||||||||
Net fees |
1,739 | 1,717 | 22 | 1.3 | ||||||||||||
Gains (losses) on financial transactions |
324 | 422 | (98 | ) | (23.3 | ) | ||||||||||
Other operating income* |
(64 | ) | (29 | ) | (35 | ) | 121.0 | |||||||||
Gross income |
8,092 | 7,511 | 581 | 7.7 | ||||||||||||
Operating expenses |
(3,012 | ) | (2,908 | ) | (104 | ) | 3.6 | |||||||||
General administrative expenses |
(2,740 | ) | (2,616 | ) | (124 | ) | 4.7 | |||||||||
Personnel |
(1,552 | ) | (1,493 | ) | (59 | ) | 3.9 | |||||||||
Other general administrative expenses |
(1,188 | ) | (1,123 | ) | (65 | ) | 5.8 | |||||||||
Depreciation and amortisation |
(272 | ) | (292 | ) | 20 | (6.8 | ) | |||||||||
Net operating income |
5,080 | 4,603 | 477 | 10.4 | ||||||||||||
Net loan-loss provisions |
(2,282 | ) | (1,710 | ) | (572 | ) | 33.5 | |||||||||
Other income |
(325 | ) | (305 | ) | (20 | ) | 6.6 | |||||||||
Profit before taxes |
2,473 | 2,588 | (115 | ) | (4.5 | ) | ||||||||||
Tax on profit |
(563 | ) | (586 | ) | 23 | (3.9 | ) | |||||||||
Profit from continuing operations |
1,910 | 2,002 | (92 | ) | (4.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,910 | 2,002 | (92 | ) | (4.6 | ) | ||||||||||
Minority interests |
314 | 267 | 47 | 17.7 | ||||||||||||
Attributable profit to the Group |
1,596 | 1,736 | (140 | ) | (8.0 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
188,868 | 177,149 | 11,720 | 6.6 | ||||||||||||
Trading portfolio (w/o loans) |
42,057 | 40,851 | 1,206 | 3.0 | ||||||||||||
Available-for-sale financial assets |
33,304 | 44,978 | (11,674 | ) | (26.0 | ) | ||||||||||
Due from credit institutions** |
34,147 | 30,244 | 3,903 | 12.9 | ||||||||||||
Intangible assets and property and equipment |
5,817 | 6,633 | (817 | ) | (12.3 | ) | ||||||||||
Other assets |
63,746 | 82,987 | (19,240 | ) | (23.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
367,939 | 382,841 | (14,902 | ) | (3.9 | ) | ||||||||||
Customer deposits** |
191,078 | 191,843 | (765 | ) | (0.4 | ) | ||||||||||
Marketable debt securities** |
34,948 | 26,541 | 8,407 | 31.7 | ||||||||||||
Subordinated debt** |
8,148 | 7,936 | 212 | 2.7 | ||||||||||||
Insurance liabilities |
| 13,399 | (13,399 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
46,241 | 54,835 | (8,595 | ) | (15.7 | ) | ||||||||||
Other liabilities |
55,902 | 56,283 | (381 | ) | (0.7 | ) | ||||||||||
Shareholders equity*** |
31,623 | 32,005 | (382 | ) | (1.2 | ) | ||||||||||
Other customer funds under management |
97,746 | 110,350 | (12,604 | ) | (11.4 | ) | ||||||||||
Mutual funds |
78,908 | 90,340 | (11,432 | ) | (12.7 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
18,838 | 18,827 | 12 | 0.1 | ||||||||||||
Savings-insurance policies |
| 1,184 | (1,184 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
331,920 | 336,670 | (4,750 | ) | (1.4 | ) |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Latin America
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
5,401 | 5,767 | 5,783 | 5,780 | 6,094 | |||||||||||||||
Net fees |
1,717 | 1,816 | 1,788 | 1,620 | 1,739 | |||||||||||||||
Gains (losses) on financial transactions |
422 | 571 | 360 | 131 | 324 | |||||||||||||||
Other operating income* |
(29 | ) | (89 | ) | (43 | ) | (39 | ) | (64 | ) | ||||||||||
Gross income |
7,511 | 8,064 | 7,888 | 7,492 | 8,092 | |||||||||||||||
Operating expenses |
(2,908 | ) | (3,089 | ) | (3,165 | ) | (3,168 | ) | (3,012 | ) | ||||||||||
General administrative expenses |
(2,616 | ) | (2,769 | ) | (2,839 | ) | (2,827 | ) | (2,740 | ) | ||||||||||
Personnel |
(1,493 | ) | (1,554 | ) | (1,578 | ) | (1,559 | ) | (1,552 | ) | ||||||||||
Other general administrative expenses |
(1,123 | ) | (1,215 | ) | (1,260 | ) | (1,268 | ) | (1,188 | ) | ||||||||||
Depreciation and amortisation |
(292 | ) | (320 | ) | (326 | ) | (341 | ) | (272 | ) | ||||||||||
Net operating income |
4,603 | 4,975 | 4,724 | 4,324 | 5,080 | |||||||||||||||
Net loan-loss provisions |
(1,710 | ) | (2,111 | ) | (2,167 | ) | (1,586 | ) | (2,282 | ) | ||||||||||
Other income |
(305 | ) | (396 | ) | (294 | ) | (423 | ) | (325 | ) | ||||||||||
Profit before taxes |
2,588 | 2,468 | 2,263 | 2,315 | 2,473 | |||||||||||||||
Tax on profit |
(586 | ) | (490 | ) | (544 | ) | (534 | ) | (563 | ) | ||||||||||
Profit from continuing operations |
2,002 | 1,978 | 1,720 | 1,781 | 1,910 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
2,002 | 1,978 | 1,720 | 1,781 | 1,910 | |||||||||||||||
Minority interests |
267 | 268 | 206 | 255 | 314 | |||||||||||||||
Attributable profit to the Group |
1,736 | 1,710 | 1,513 | 1,526 | 1,596 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
177,149 | 190,917 | 177,279 | 180,974 | 188,868 | |||||||||||||||
Trading portfolio (w/o loans) |
40,851 | 51,798 | 48,805 | 41,023 | 42,057 | |||||||||||||||
Available-for-sale financial assets |
44,978 | 49,743 | 35,923 | 33,882 | 33,304 | |||||||||||||||
Due from credit institutions** |
30,244 | 32,761 | 32,788 | 24,819 | 34,147 | |||||||||||||||
Intangible assets and property and equipment |
6,633 | 6,888 | 6,000 | 5,579 | 5,817 | |||||||||||||||
Other assets |
82,987 | 87,509 | 75,385 | 69,346 | 63,746 | |||||||||||||||
Total assets/liabilities & shareholders equity |
382,841 | 419,616 | 376,179 | 355,622 | 367,939 | |||||||||||||||
Customer deposits** |
191,843 | 200,313 | 176,387 | 173,483 | 191,078 | |||||||||||||||
Marketable debt securities** |
26,541 | 32,512 | 30,010 | 30,087 | 34,948 | |||||||||||||||
Subordinated debt** |
7,936 | 8,475 | 7,639 | 7,783 | 8,148 | |||||||||||||||
Insurance liabilities |
13,399 | 14,177 | 12,105 | | | |||||||||||||||
Due to credit institutions** |
54,835 | 68,012 | 59,692 | 60,571 | 46,241 | |||||||||||||||
Other liabilities |
56,283 | 64,783 | 63,372 | 58,446 | 55,902 | |||||||||||||||
Shareholders equity*** |
32,005 | 31,344 | 26,976 | 25,251 | 31,623 | |||||||||||||||
Other customer funds under management |
110,350 | 110,262 | 95,753 | 90,446 | 97,746 | |||||||||||||||
Mutual funds |
90,340 | 90,234 | 76,550 | 72,237 | 78,908 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
18,827 | 18,749 | 18,249 | 18,209 | 18,838 | |||||||||||||||
Savings-insurance policies |
1,184 | 1,278 | 954 | | | |||||||||||||||
Customer funds under management |
336,670 | 351,561 | 309,789 | 301,800 | 331,920 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Latin America. Results
EUR million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
Q1 12 | Q1 11 | Var. (%) | Q1 12 | Q1 11 | Var. (%) | Q1 12 | Q1 11 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
4,353 | 3,886 | 12.0 | 2,825 | 2,445 | 15.5 | 647 | 732 | (11.6 | ) | ||||||||||||||||||||||||||
Mexico |
677 | 608 | 11.4 | 428 | 379 | 13.1 | 296 | 256 | 15.6 | |||||||||||||||||||||||||||
Chile |
564 | 511 | 10.3 | 352 | 321 | 9.7 | 133 | 162 | (18.1 | ) | ||||||||||||||||||||||||||
Argentina |
279 | 217 | 29.0 | 146 | 113 | 29.3 | 78 | 70 | 12.6 | |||||||||||||||||||||||||||
Uruguay |
59 | 36 | 61.9 | 18 | 8 | 136.0 | 12 | 4 | 201.4 | |||||||||||||||||||||||||||
Puerto Rico |
89 | 84 | 4.9 | 42 | 41 | 2.5 | 11 | 8 | 38.5 | |||||||||||||||||||||||||||
Colombia |
63 | 46 | 37.8 | 31 | 18 | 72.0 | 15 | 11 | 34.3 | |||||||||||||||||||||||||||
Rest |
12 | 33 | (63.7 | ) | (12 | ) | 3 | | (9 | ) | (4 | ) | 112.7 | |||||||||||||||||||||||
Subtotal |
6,095 | 5,421 | 12.4 | 3,831 | 3,327 | 15.1 | 1,184 | 1,239 | (4.5 | ) | ||||||||||||||||||||||||||
Santander Private Banking |
79 | 73 | 8.9 | 46 | 40 | 15.4 | 34 | 31 | 11.6 | |||||||||||||||||||||||||||
Total |
6,175 | 5,494 | 12.4 | 3,876 | 3,367 | 15.1 | 1,218 | 1,270 | (4.1 | ) |
Latin America. Results
US$ million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
Q1 12 | Q1 11 | Var. (%) | Q1 12 | Q1 11 | Var. (%) | Q1 12 | Q1 11 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
8,092 | 7,511 | 7.7 | 5,080 | 4,603 | 10.4 | 1,596 | 1,736 | (8.0 | ) | ||||||||||||||||||||||||||
Mexico |
887 | 831 | 6.8 | 561 | 518 | 8.4 | 388 | 350 | 10.8 | |||||||||||||||||||||||||||
Chile |
739 | 699 | 5.7 | 461 | 438 | 5.2 | 174 | 222 | (21.5 | ) | ||||||||||||||||||||||||||
Argentina |
366 | 296 | 23.7 | 191 | 154 | 23.9 | 103 | 95 | 7.9 | |||||||||||||||||||||||||||
Uruguay |
77 | 50 | 55.2 | 23 | 10 | 126.2 | 16 | 6 | 188.9 | |||||||||||||||||||||||||||
Puerto Rico |
116 | 115 | 0.5 | 56 | 57 | (1.8 | ) | 14 | 11 | 32.8 | ||||||||||||||||||||||||||
Colombia |
82 | 62 | 32.1 | 41 | 25 | 64.8 | 20 | 15 | 28.7 | |||||||||||||||||||||||||||
Rest |
16 | 46 | (65.2 | ) | (15 | ) | 4 | | (12 | ) | (6 | ) | 103.9 | |||||||||||||||||||||||
Subtotal |
7,988 | 7,411 | 7.8 | 5,020 | 4,549 | 10.4 | 1,551 | 1,694 | (8.4 | ) | ||||||||||||||||||||||||||
Santander Private Banking |
104 | 100 | 4.4 | 60 | 54 | 10.6 | 45 | 42 | 7.0 | |||||||||||||||||||||||||||
Total |
5,705 | 5,313 | 7.4 | 3,702 | 3,343 | 10.8 | 848 | 1,001 | (15.2 | ) |
Brazil
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,376 | 2,911 | 464 | 15.9 | ||||||||||||
Net fees |
848 | 810 | 38 | 4.7 | ||||||||||||
Gains (losses) on financial transactions |
170 | 195 | (25 | ) | (12.8 | ) | ||||||||||
Other operating income* |
(41 | ) | (31 | ) | (10 | ) | 32.1 | |||||||||
Gross income |
4,353 | 3,886 | 467 | 12.0 | ||||||||||||
Operating expenses |
(1,528 | ) | (1,441 | ) | (87 | ) | 6.1 | |||||||||
General administrative expenses |
(1,393 | ) | (1,295 | ) | (98 | ) | 7.6 | |||||||||
Personnel |
(777 | ) | (726 | ) | (51 | ) | 7.0 | |||||||||
Other general administrative expenses |
(616 | ) | (569 | ) | (47 | ) | 8.3 | |||||||||
Depreciation and amortisation |
(135 | ) | (146 | ) | 11 | (7.2 | ) | |||||||||
Net operating income |
2,825 | 2,445 | 380 | 15.5 | ||||||||||||
Net loan-loss provisions |
(1,490 | ) | (1,046 | ) | (444 | ) | 42.5 | |||||||||
Other income |
(222 | ) | (227 | ) | 5 | (2.2 | ) | |||||||||
Profit before taxes |
1,112 | 1,172 | (59 | ) | (5.1 | ) | ||||||||||
Tax on profit |
(285 | ) | (290 | ) | 5 | (1.7 | ) | |||||||||
Profit from continuing operations |
827 | 881 | (54 | ) | (6.2 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
827 | 881 | (54 | ) | (6.2 | ) | ||||||||||
Minority interests |
179 | 149 | 30 | 20.3 | ||||||||||||
Attributable profit to the Group |
647 | 732 | (85 | ) | (11.6 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
78,083 | 69,447 | 8,636 | 12.4 | ||||||||||||
Trading portfolio (w/o loans) |
10,977 | 10,567 | 410 | 3.9 | ||||||||||||
Available-for-sale financial assets |
15,261 | 22,584 | (7,322 | ) | (32.4 | ) | ||||||||||
Due from credit institutions** |
12,965 | 10,966 | 1,999 | 18.2 | ||||||||||||
Intangible assets and property and equipment |
3,262 | 3,679 | (417 | ) | (11.3 | ) | ||||||||||
Other assets |
34,293 | 40,534 | (6,240 | ) | (15.4 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
154,841 | 157,776 | (2,935 | ) | (1.9 | ) | ||||||||||
Customer deposits** |
76,352 | 75,605 | 747 | 1.0 | ||||||||||||
Marketable debt securities** |
18,872 | 11,780 | 7,092 | 60.2 | ||||||||||||
Subordinated debt** |
4,604 | 4,325 | 279 | 6.4 | ||||||||||||
Insurance liabilities |
| 8,679 | (8,679 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
17,193 | 22,091 | (4,897 | ) | (22.2 | ) | ||||||||||
Other liabilities |
24,731 | 23,612 | 1,119 | 4.7 | ||||||||||||
Shareholders equity*** |
13,089 | 11,684 | 1,405 | 12.0 | ||||||||||||
Other customer funds under management |
44,407 | 50,822 | (6,416 | ) | (12.6 | ) | ||||||||||
Mutual funds |
41,247 | 46,705 | (5,459 | ) | (11.7 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,160 | 3,568 | (408 | ) | (11.4 | ) | ||||||||||
Savings-insurance policies |
| 549 | (549 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
144,235 | 142,533 | 1,702 | 1.2 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE |
20.45 | 24.91 | (4.46 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
35.1 | 37.1 | (2.0 p. | ) | ||||||||||||
NPL ratio |
5.76 | 4.85 | 0.91 p. | |||||||||||||
NPL coverage |
90 | 104 | (14 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
54,848 | 54,144 | 704 | 1.3 | ||||||||||||
Number of branches |
3,776 | 3,703 | 73 | 2.0 |
Brazil
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,911 | 2,938 | 2,997 | 3,133 | 3,376 | |||||||||||||||
Net fees |
810 | 840 | 826 | 778 | 848 | |||||||||||||||
Gains (losses) on financial transactions |
195 | 277 | 219 | 66 | 170 | |||||||||||||||
Other operating income* |
(31 | ) | (85 | ) | (35 | ) | (25 | ) | (41 | ) | ||||||||||
Gross income |
3,886 | 3,969 | 4,007 | 3,951 | 4,353 | |||||||||||||||
Operating expenses |
(1,441 | ) | (1,446 | ) | (1,499 | ) | (1,567 | ) | (1,528 | ) | ||||||||||
General administrative expenses |
(1,295 | ) | (1,288 | ) | (1,337 | ) | (1,387 | ) | (1,393 | ) | ||||||||||
Personnel |
(726 | ) | (706 | ) | (732 | ) | (760 | ) | (777 | ) | ||||||||||
Other general administrative expenses |
(569 | ) | (582 | ) | (606 | ) | (627 | ) | (616 | ) | ||||||||||
Depreciation and amortisation |
(146 | ) | (157 | ) | (162 | ) | (180 | ) | (135 | ) | ||||||||||
Net operating income |
2,445 | 2,524 | 2,508 | 2,384 | 2,825 | |||||||||||||||
Net loan-loss provisions |
(1,046 | ) | (1,255 | ) | (1,239 | ) | (968 | ) | (1,490 | ) | ||||||||||
Other income |
(227 | ) | (272 | ) | (283 | ) | (309 | ) | (222 | ) | ||||||||||
Profit before taxes |
1,172 | 997 | 986 | 1,106 | 1,112 | |||||||||||||||
Tax on profit |
(290 | ) | (217 | ) | (282 | ) | (337 | ) | (285 | ) | ||||||||||
Profit from continuing operations |
881 | 780 | 704 | 769 | 827 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
881 | 780 | 704 | 769 | 827 | |||||||||||||||
Minority interests |
149 | 131 | 112 | 132 | 179 | |||||||||||||||
Attributable profit to the Group |
732 | 649 | 592 | 637 | 647 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
69,447 | 73,320 | 71,736 | 78,408 | 78,083 | |||||||||||||||
Trading portfolio (w/o loans) |
10,567 | 14,407 | 13,327 | 12,994 | 10,977 | |||||||||||||||
Available-for-sale financial assets |
22,584 | 24,596 | 18,221 | 18,422 | 15,261 | |||||||||||||||
Due from credit institutions** |
10,966 | 10,134 | 9,818 | 8,490 | 12,965 | |||||||||||||||
Intangible assets and property and equipment |
3,679 | 3,773 | 3,469 | 3,228 | 3,262 | |||||||||||||||
Other assets |
40,534 | 44,696 | 42,127 | 36,612 | 34,293 | |||||||||||||||
Total assets/liabilities & shareholders equity |
157,776 | 170,927 | 158,697 | 158,157 | 154,841 | |||||||||||||||
Customer deposits** |
75,605 | 78,188 | 71,211 | 72,405 | 76,352 | |||||||||||||||
Marketable debt securities** |
11,780 | 14,553 | 15,379 | 16,154 | 18,872 | |||||||||||||||
Subordinated debt** |
4,325 | 4,547 | 4,230 | 4,515 | 4,604 | |||||||||||||||
Insurance liabilities |
8,679 | 8,980 | 8,178 | | | |||||||||||||||
Due to credit institutions** |
22,091 | 27,218 | 24,777 | 28,847 | 17,193 | |||||||||||||||
Other liabilities |
23,612 | 25,954 | 24,800 | 25,795 | 24,731 | |||||||||||||||
Shareholders equity*** |
11,684 | 11,488 | 10,123 | 10,440 | 13,089 | |||||||||||||||
Other customer funds under management |
50,822 | 49,756 | 44,481 | 42,785 | 44,407 | |||||||||||||||
Mutual funds |
46,705 | 45,397 | 40,623 | 39,414 | 41,247 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
3,568 | 3,791 | 3,449 | 3,371 | 3,160 | |||||||||||||||
Savings-insurance policies |
549 | 567 | 410 | | | |||||||||||||||
Customer funds under management |
142,533 | 147,043 | 135,300 | 135,859 | 144,235 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Other information |
||||||||||||||||||||
NPL ratio |
4.85 | 5.05 | 5.05 | 5.38 | 5.76 | |||||||||||||||
NPL coverage |
104 | 102 | 100 | 95 | 90 | |||||||||||||||
Spread (Retail Banking) |
15.84 | 16.17 | 15.41 | 15.44 | 15.17 | |||||||||||||||
Spread loans |
14.72 | 15.05 | 14.23 | 14.44 | 14.44 | |||||||||||||||
Spread deposits |
1.12 | 1.12 | 1.18 | 1.00 | 0.73 |
Brazil
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,424 | 3,980 | 444 | 11.1 | ||||||||||||
Net fees |
1,112 | 1,108 | 4 | 0.3 | ||||||||||||
Gains (losses) on financial transactions |
222 | 266 | (44 | ) | (16.4 | ) | ||||||||||
Other operating income* |
(53 | ) | (42 | ) | (11 | ) | 26.6 | |||||||||
Gross income |
5,705 | 5,313 | 392 | 7.4 | ||||||||||||
Operating expenses |
(2,003 | ) | (1,970 | ) | (33 | ) | 1.7 | |||||||||
General administrative expenses |
(1,826 | ) | (1,771 | ) | (55 | ) | 3.1 | |||||||||
Personnel |
(1,018 | ) | (993 | ) | (25 | ) | 2.5 | |||||||||
Other general administrative expenses |
(808 | ) | (778 | ) | (30 | ) | 3.8 | |||||||||
Depreciation and amortisation |
(177 | ) | (199 | ) | 22 | (11.1 | ) | |||||||||
Net operating income |
3,702 | 3,343 | 359 | 10.8 | ||||||||||||
Net loan-loss provisions |
(1,953 | ) | (1,430 | ) | (523 | ) | 36.6 | |||||||||
Other income |
(291 | ) | (311 | ) | 20 | (6.3 | ) | |||||||||
Profit before taxes |
1,458 | 1,602 | (144 | ) | (9.0 | ) | ||||||||||
Tax on profit |
(374 | ) | (397 | ) | 23 | (5.7 | ) | |||||||||
Profit from continuing operations |
1,084 | 1,205 | (121 | ) | (10.1 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,084 | 1,205 | (121 | ) | (10.1 | ) | ||||||||||
Minority interests |
235 | 204 | 31 | 15.3 | ||||||||||||
Attributable profit to the Group |
848 | 1,001 | (153 | ) | (15.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
104,287 | 98,663 | 5,625 | 5.7 | ||||||||||||
Trading portfolio (w/o loans) |
14,661 | 15,012 | (351 | ) | (2.3 | ) | ||||||||||
Available-for-sale financial assets |
20,383 | 32,085 | (11,702 | ) | (36.5 | ) | ||||||||||
Due from credit institutions** |
17,316 | 15,580 | 1,736 | 11.1 | ||||||||||||
Intangible assets and property and equipment |
4,357 | 5,227 | (870 | ) | (16.6 | ) | ||||||||||
Other assets |
45,802 | 57,586 | (11,784 | ) | (20.5 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
206,806 | 224,153 | (17,346 | ) | (7.7 | ) | ||||||||||
Customer deposits** |
101,976 | 107,412 | (5,436 | ) | (5.1 | ) | ||||||||||
Marketable debt securities** |
25,205 | 16,736 | 8,470 | 50.6 | ||||||||||||
Subordinated debt** |
6,149 | 6,145 | 4 | 0.1 | ||||||||||||
Insurance liabilities |
| 12,330 | (12,330 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
22,964 | 31,384 | (8,421 | ) | (26.8 | ) | ||||||||||
Other liabilities |
33,031 | 33,546 | (515 | ) | (1.5 | ) | ||||||||||
Shareholders equity*** |
17,481 | 16,599 | 882 | 5.3 | ||||||||||||
Other customer funds under management |
59,310 | 72,203 | (12,894 | ) | (17.9 | ) | ||||||||||
Mutual funds |
55,089 | 66,354 | (11,265 | ) | (17.0 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
4,220 | 5,069 | (849 | ) | (16.8 | ) | ||||||||||
Savings-insurance policies |
| 779 | (779 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
192,640 | 202,497 | (9,856 | ) | (4.9 | ) |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Brazil
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,980 | 4,222 | 4,232 | 4,221 | 4,424 | |||||||||||||||
Net fees |
1,108 | 1,206 | 1,166 | 1,043 | 1,112 | |||||||||||||||
Gains (losses) on financial transactions |
266 | 395 | 310 | 81 | 222 | |||||||||||||||
Other operating income* |
(42 | ) | (121 | ) | (50 | ) | (33 | ) | (53 | ) | ||||||||||
Gross income |
5,313 | 5,702 | 5,658 | 5,313 | 5,705 | |||||||||||||||
Operating expenses |
(1,970 | ) | (2,078 | ) | (2,116 | ) | (2,112 | ) | (2,003 | ) | ||||||||||
General administrative expenses |
(1,771 | ) | (1,852 | ) | (1,888 | ) | (1,869 | ) | (1,826 | ) | ||||||||||
Personnel |
(993 | ) | (1,016 | ) | (1,033 | ) | (1,024 | ) | (1,018 | ) | ||||||||||
Other general administrative expenses |
(778 | ) | (836 | ) | (855 | ) | (845 | ) | (808 | ) | ||||||||||
Depreciation and amortisation |
(199 | ) | (226 | ) | (228 | ) | (243 | ) | (177 | ) | ||||||||||
Net operating income |
3,343 | 3,624 | 3,542 | 3,201 | 3,702 | |||||||||||||||
Net loan-loss provisions |
(1,430 | ) | (1,796 | ) | (1,749 | ) | (1,292 | ) | (1,953 | ) | ||||||||||
Other income |
(311 | ) | (390 | ) | (400 | ) | (418 | ) | (291 | ) | ||||||||||
Profit before taxes |
1,602 | 1,439 | 1,392 | 1,490 | 1,458 | |||||||||||||||
Tax on profit |
(397 | ) | (314 | ) | (398 | ) | (457 | ) | (374 | ) | ||||||||||
Profit from continuing operations |
1,205 | 1,125 | 995 | 1,034 | 1,084 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,205 | 1,125 | 995 | 1,034 | 1,084 | |||||||||||||||
Minority interests |
204 | 190 | 158 | 178 | 235 | |||||||||||||||
Attributable profit to the Group |
1,001 | 935 | 837 | 856 | 848 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
98,663 | 105,970 | 96,865 | 101,452 | 104,287 | |||||||||||||||
Trading portfolio (w/o loans) |
15,012 | 20,822 | 17,996 | 16,814 | 14,661 | |||||||||||||||
Available-for-sale financial assets |
32,085 | 35,548 | 24,604 | 23,837 | 20,383 | |||||||||||||||
Due from credit institutions** |
15,580 | 14,647 | 13,257 | 10,986 | 17,316 | |||||||||||||||
Intangible assets and property and equipment |
5,227 | 5,454 | 4,684 | 4,177 | 4,357 | |||||||||||||||
Other assets |
57,586 | 64,600 | 56,883 | 47,373 | 45,802 | |||||||||||||||
Total assets/liabilities & shareholders equity |
224,153 | 247,041 | 214,288 | 204,639 | 206,806 | |||||||||||||||
Customer deposits** |
107,412 | 113,005 | 96,156 | 93,685 | 101,976 | |||||||||||||||
Marketable debt securities** |
16,736 | 21,033 | 20,766 | 20,902 | 25,205 | |||||||||||||||
Subordinated debt** |
6,145 | 6,572 | 5,711 | 5,842 | 6,149 | |||||||||||||||
Insurance liabilities |
12,330 | 12,979 | 11,043 | | | |||||||||||||||
Due to credit institutions** |
31,384 | 39,338 | 33,456 | 37,325 | 22,964 | |||||||||||||||
Other liabilities |
33,546 | 37,511 | 33,488 | 33,376 | 33,031 | |||||||||||||||
Shareholders equity*** |
16,599 | 16,604 | 13,669 | 13,509 | 17,481 | |||||||||||||||
Other customer funds under management |
72,203 | 71,912 | 60,063 | 55,359 | 59,310 | |||||||||||||||
Mutual funds |
66,354 | 65,613 | 54,853 | 50,997 | 55,089 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
5,069 | 5,479 | 4,657 | 4,362 | 4,220 | |||||||||||||||
Savings-insurance policies |
779 | 820 | 554 | | | |||||||||||||||
Customer funds under management |
202,497 | 212,521 | 182,696 | 175,788 | 192,640 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Brazil
R$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,817 | 6,635 | 1,182 | 17.8 | ||||||||||||
Net fees |
1,964 | 1,847 | 117 | 6.4 | ||||||||||||
Gains (losses) on financial transactions |
393 | 444 | (51 | ) | (11.4 | ) | ||||||||||
Other operating income* |
(94 | ) | (70 | ) | (24 | ) | 34.2 | |||||||||
Gross income |
10,080 | 8,855 | 1,225 | 13.8 | ||||||||||||
Operating expenses |
(3,539 | ) | (3,284 | ) | (255 | ) | 7.8 | |||||||||
General administrative expenses |
(3,225 | ) | (2,951 | ) | (274 | ) | 9.3 | |||||||||
Personnel |
(1,798 | ) | (1,655 | ) | (144 | ) | 8.7 | |||||||||
Other general administrative expenses |
(1,427 | ) | (1,296 | ) | (131 | ) | 10.1 | |||||||||
Depreciation and amortisation |
(313 | ) | (332 | ) | 19 | (5.7 | ) | |||||||||
Net operating income |
6,541 | 5,571 | 970 | 17.4 | ||||||||||||
Net loan-loss provisions |
(3,450 | ) | (2,383 | ) | (1,067 | ) | 44.8 | |||||||||
Other income |
(515 | ) | (518 | ) | 3 | (0.7 | ) | |||||||||
Profit before taxes |
2,576 | 2,670 | (94 | ) | (3.5 | ) | ||||||||||
Tax on profit |
(661 | ) | (662 | ) | 1 | (0.1 | ) | |||||||||
Profit from continuing operations |
1,914 | 2,008 | (94 | ) | (4.7 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,914 | 2,008 | (94 | ) | (4.7 | ) | ||||||||||
Minority interests |
416 | 340 | 76 | 22.3 | ||||||||||||
Attributable profit to the Group |
1,499 | 1,668 | (169 | ) | (10.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
189,921 | 160,130 | 29,791 | 18.6 | ||||||||||||
Trading portfolio (w/o loans) |
26,699 | 24,365 | 2,334 | 9.6 | ||||||||||||
Available-for-sale financial assets |
37,120 | 52,074 | (14,953 | ) | (28.7 | ) | ||||||||||
Due from credit institutions** |
31,534 | 25,286 | 6,249 | 24.7 | ||||||||||||
Intangible assets and property and equipment |
7,935 | 8,484 | (549 | ) | (6.5 | ) | ||||||||||
Other assets |
83,411 | 93,462 | (10,051 | ) | (10.8 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
376,621 | 363,800 | 12,820 | 3.5 | ||||||||||||
Customer deposits** |
185,712 | 174,331 | 11,381 | 6.5 | ||||||||||||
Marketable debt securities** |
45,902 | 27,162 | 18,740 | 69.0 | ||||||||||||
Subordinated debt** |
11,199 | 9,974 | 1,225 | 12.3 | ||||||||||||
Insurance liabilities |
| 20,011 | (20,011 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
41,820 | 50,937 | (9,117 | ) | (17.9 | ) | ||||||||||
Other liabilities |
60,153 | 54,445 | 5,708 | 10.5 | ||||||||||||
Shareholders equity*** |
31,835 | 26,941 | 4,894 | 18.2 | ||||||||||||
Other customer funds under management |
108,010 | 117,186 | (9,176 | ) | (7.8 | ) | ||||||||||
Mutual funds |
100,325 | 107,693 | (7,369 | ) | (6.8 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
7,685 | 8,228 | (542 | ) | (6.6 | ) | ||||||||||
Savings-insurance policies |
| 1,265 | (1,265 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
350,823 | 328,653 | 22,171 | 6.7 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Brazil
R$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
6,635 | 6,745 | 6,905 | 7,562 | 7,817 | |||||||||||||||
Net fees |
1,847 | 1,927 | 1,902 | 1,886 | 1,964 | |||||||||||||||
Gains (losses) on financial transactions |
444 | 635 | 506 | 174 | 393 | |||||||||||||||
Other operating income* |
(70 | ) | (196 | ) | (82 | ) | (63 | ) | (94 | ) | ||||||||||
Gross income |
8,855 | 9,112 | 9,231 | 9,558 | 10,080 | |||||||||||||||
Operating expenses |
(3,284 | ) | (3,319 | ) | (3,453 | ) | (3,781 | ) | (3,539 | ) | ||||||||||
General administrative expenses |
(2,951 | ) | (2,958 | ) | (3,080 | ) | (3,348 | ) | (3,225 | ) | ||||||||||
Personnel |
(1,655 | ) | (1,621 | ) | (1,685 | ) | (1,835 | ) | (1,798 | ) | ||||||||||
Other general administrative expenses |
(1,296 | ) | (1,336 | ) | (1,395 | ) | (1,513 | ) | (1,427 | ) | ||||||||||
Depreciation and amortisation |
(332 | ) | (361 | ) | (372 | ) | (433 | ) | (313 | ) | ||||||||||
Net operating income |
5,571 | 5,793 | 5,778 | 5,778 | 6,541 | |||||||||||||||
Net loan-loss provisions |
(2,383 | ) | (2,878 | ) | (2,854 | ) | (2,362 | ) | (3,450 | ) | ||||||||||
Other income |
(518 | ) | (625 | ) | (652 | ) | (744 | ) | (515 | ) | ||||||||||
Profit before taxes |
2,670 | 2,290 | 2,272 | 2,671 | 2,576 | |||||||||||||||
Tax on profit |
(662 | ) | (498 | ) | (649 | ) | (808 | ) | (661 | ) | ||||||||||
Profit from continuing operations |
2,008 | 1,791 | 1,623 | 1,863 | 1,914 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
2,008 | 1,791 | 1,623 | 1,863 | 1,914 | |||||||||||||||
Minority interests |
340 | 302 | 257 | 320 | 416 | |||||||||||||||
Attributable profit to the Group |
1,668 | 1,489 | 1,366 | 1,543 | 1,499 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
160,130 | 165,711 | 179,820 | 189,427 | 189,921 | |||||||||||||||
Trading portfolio (w/o loans) |
24,365 | 32,561 | 33,407 | 31,393 | 26,699 | |||||||||||||||
Available-for-sale financial assets |
52,074 | 55,588 | 45,674 | 44,507 | 37,120 | |||||||||||||||
Due from credit institutions** |
25,286 | 22,905 | 24,610 | 20,512 | 31,534 | |||||||||||||||
Intangible assets and property and equipment |
8,484 | 8,528 | 8,695 | 7,800 | 7,935 | |||||||||||||||
Other assets |
93,462 | 101,018 | 105,599 | 88,452 | 83,411 | |||||||||||||||
Total assets/liabilities & shareholders equity |
363,800 | 386,312 | 397,805 | 382,090 | 376,621 | |||||||||||||||
Customer deposits** |
174,331 | 176,713 | 178,504 | 174,923 | 185,712 | |||||||||||||||
Marketable debt securities** |
27,162 | 32,890 | 38,549 | 39,027 | 45,902 | |||||||||||||||
Subordinated debt** |
9,974 | 10,276 | 10,603 | 10,908 | 11,199 | |||||||||||||||
Insurance liabilities |
20,011 | 20,295 | 20,500 | | | |||||||||||||||
Due to credit institutions** |
50,937 | 61,515 | 62,107 | 69,691 | 41,820 | |||||||||||||||
Other liabilities |
54,445 | 58,658 | 62,167 | 62,318 | 60,153 | |||||||||||||||
Shareholders equity*** |
26,941 | 25,964 | 25,374 | 25,222 | 31,835 | |||||||||||||||
Other customer funds under management |
117,186 | 112,453 | 111,501 | 103,364 | 108,010 | |||||||||||||||
Mutual funds |
107,693 | 102,603 | 101,829 | 95,220 | 100,325 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
8,228 | 8,568 | 8,644 | 8,144 | 7,685 | |||||||||||||||
Savings-insurance policies |
1,265 | 1,282 | 1,028 | | | |||||||||||||||
Customer funds under management |
328,653 | 332,332 | 339,157 | 328,222 | 350,823 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Mexico
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
477 | 401 | 76 | 18.8 | ||||||||||||
Net fees |
180 | 159 | 20 | 12.8 | ||||||||||||
Gains (losses) on financial transactions |
31 | 51 | (20 | ) | (39.1 | ) | ||||||||||
Other operating income* |
(10 | ) | (4 | ) | (7 | ) | 188.6 | |||||||||
Gross income |
677 | 608 | 69 | 11.4 | ||||||||||||
Operating expenses |
(249 | ) | (229 | ) | (20 | ) | 8.6 | |||||||||
General administrative expenses |
(219 | ) | (202 | ) | (17 | ) | 8.7 | |||||||||
Personnel |
(127 | ) | (118 | ) | (9 | ) | 7.7 | |||||||||
Other general administrative expenses |
(92 | ) | (84 | ) | (8 | ) | 10.0 | |||||||||
Depreciation and amortisation |
(30 | ) | (27 | ) | (2 | ) | 8.3 | |||||||||
Net operating income |
428 | 379 | 50 | 13.1 | ||||||||||||
Net loan-loss provisions |
(78 | ) | (63 | ) | (15 | ) | 23.0 | |||||||||
Other income |
(2 | ) | (6 | ) | 4 | (65.0 | ) | |||||||||
Profit before taxes |
348 | 310 | 39 | 12.5 | ||||||||||||
Tax on profit |
(52 | ) | (53 | ) | 1 | (2.4 | ) | |||||||||
Profit from continuing operations |
296 | 256 | 40 | 15.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
296 | 256 | 40 | 15.6 | ||||||||||||
Minority interests |
0 | 0 | 0 | 16.5 | ||||||||||||
Attributable profit to the Group |
296 | 256 | 40 | 15.6 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
19,146 | 15,907 | 3,239 | 20.4 | ||||||||||||
Trading portfolio (w/o loans) |
15,296 | 12,232 | 3,064 | 25.0 | ||||||||||||
Available-for-sale financial assets |
3,647 | 3,272 | 375 | 11.5 | ||||||||||||
Due from credit institutions** |
6,328 | 3,739 | 2,589 | 69.2 | ||||||||||||
Intangible assets and property and equipment |
378 | 382 | (4 | ) | (1.1 | ) | ||||||||||
Other assets |
4,411 | 4,120 | 292 | 7.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
49,205 | 39,651 | 9,555 | 24.1 | ||||||||||||
Customer deposits** |
26,120 | 20,528 | 5,592 | 27.2 | ||||||||||||
Marketable debt securities** |
1,312 | 1,202 | 110 | 9.1 | ||||||||||||
Subordinated debt** |
| | | | ||||||||||||
Insurance liabilities |
| 415 | (415 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
8,784 | 5,873 | 2,911 | 49.6 | ||||||||||||
Other liabilities |
8,551 | 6,939 | 1,612 | 23.2 | ||||||||||||
Shareholders equity*** |
4,438 | 4,693 | (255 | ) | (5.4 | ) | ||||||||||
Other customer funds under management |
10,503 | 10,481 | 22 | 0.2 | ||||||||||||
Mutual funds |
10,503 | 10,257 | 246 | 2.4 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 224 | (224 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
37,936 | 32,211 | 5,724 | 17.8 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE |
27.03 | 22.45 | 4.58 p. | |||||||||||||
Efficiency ratio (with amortisations) |
36.7 | 37.7 | (0.9 p. | ) | ||||||||||||
NPL ratio |
1.61 | 1.58 | 0.03 p. | |||||||||||||
NPL coverage |
195 | 234 | (39 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
13,032 | 12,337 | 695 | 5.6 | ||||||||||||
Number of branches |
1,125 | 1,099 | 26 | 2.4 |
Mexico
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
401 | 409 | 430 | 423 | 477 | |||||||||||||||
Net fees |
159 | 147 | 154 | 143 | 180 | |||||||||||||||
Gains (losses) on financial transactions |
51 | 59 | (7 | ) | (5 | ) | 31 | |||||||||||||
Other operating income* |
(4 | ) | 2 | (3 | ) | (4 | ) | (10 | ) | |||||||||||
Gross income |
608 | 618 | 575 | 557 | 677 | |||||||||||||||
Operating expenses |
(229 | ) | (239 | ) | (251 | ) | (270 | ) | (249 | ) | ||||||||||
General administrative expenses |
(202 | ) | (211 | ) | (224 | ) | (243 | ) | (219 | ) | ||||||||||
Personnel |
(118 | ) | (117 | ) | (115 | ) | (116 | ) | (127 | ) | ||||||||||
Other general administrative expenses |
(84 | ) | (94 | ) | (109 | ) | (127 | ) | (92 | ) | ||||||||||
Depreciation and amortisation |
(27 | ) | (27 | ) | (27 | ) | (27 | ) | (30 | ) | ||||||||||
Net operating income |
379 | 380 | 324 | 287 | 428 | |||||||||||||||
Net loan-loss provisions |
(63 | ) | (93 | ) | (95 | ) | (85 | ) | (78 | ) | ||||||||||
Other income |
(6 | ) | (1 | ) | 60 | (20 | ) | (2 | ) | |||||||||||
Profit before taxes |
310 | 285 | 289 | 182 | 348 | |||||||||||||||
Tax on profit |
(53 | ) | (54 | ) | (44 | ) | 24 | (52 | ) | |||||||||||
Profit from continuing operations |
256 | 231 | 245 | 205 | 296 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
256 | 231 | 245 | 205 | 296 | |||||||||||||||
Minority interests |
0 | 0 | 0 | 1 | 0 | |||||||||||||||
Attributable profit to the Group |
256 | 230 | 245 | 205 | 296 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
15,907 | 17,722 | 17,477 | 18,185 | 19,146 | |||||||||||||||
Trading portfolio (w/o loans) |
12,232 | 14,772 | 14,377 | 12,171 | 15,296 | |||||||||||||||
Available-for-sale financial assets |
3,272 | 2,775 | 2,514 | 3,410 | 3,647 | |||||||||||||||
Due from credit institutions** |
3,739 | 5,795 | 7,462 | 4,463 | 6,328 | |||||||||||||||
Intangible assets and property and equipment |
382 | 374 | 339 | 369 | 378 | |||||||||||||||
Other assets |
4,120 | 4,820 | 3,890 | 4,253 | 4,411 | |||||||||||||||
Total assets/liabilities & shareholders equity |
39,651 | 46,257 | 46,058 | 42,852 | 49,205 | |||||||||||||||
Customer deposits** |
20,528 | 20,824 | 19,615 | 21,459 | 26,120 | |||||||||||||||
Marketable debt securities** |
1,202 | 2,209 | 1,504 | 1,324 | 1,312 | |||||||||||||||
Subordinated debt** |
| | | | | |||||||||||||||
Insurance liabilities |
415 | 456 | 428 | | | |||||||||||||||
Due to credit institutions** |
5,873 | 9,460 | 10,009 | 7,591 | 8,784 | |||||||||||||||
Other liabilities |
6,939 | 8,792 | 10,253 | 8,715 | 8,551 | |||||||||||||||
Shareholders equity*** |
4,693 | 4,516 | 4,248 | 3,763 | 4,438 | |||||||||||||||
Other customer funds under management |
10,481 | 10,933 | 9,765 | 9,432 | 10,503 | |||||||||||||||
Mutual funds |
10,257 | 10,698 | 9,545 | 9,432 | 10,503 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
224 | 235 | 220 | | | |||||||||||||||
Customer funds under management |
32,211 | 33,966 | 30,884 | 32,214 | 37,936 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Other information |
||||||||||||||||||||
NPL ratio |
1.58 | 2.45 | 1.78 | 1.82 | 1.61 | |||||||||||||||
NPL coverage |
234 | 165 | 176 | 176 | 195 | |||||||||||||||
Spread (Retail Banking) |
10.67 | 10.44 | 10.26 | 10.32 | 10.65 | |||||||||||||||
Spread loans |
8.58 | 8.40 | 8.27 | 8.36 | 8.69 | |||||||||||||||
Spread deposits |
2.09 | 2.04 | 1.99 | 1.96 | 1.96 |
Mexico
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
625 | 549 | 76 | 13.9 | ||||||||||||
Net fees |
235 | 218 | 18 | 8.1 | ||||||||||||
Gains (losses) on financial transactions |
41 | 69 | (29 | ) | (41.6 | ) | ||||||||||
Other operating income* |
(14 | ) | (5 | ) | (9 | ) | 176.6 | |||||||||
Gross income |
887 | 831 | 56 | 6.8 | ||||||||||||
Operating expenses |
(326 | ) | (313 | ) | (13 | ) | 4.1 | |||||||||
General administrative expenses |
(287 | ) | (276 | ) | (11 | ) | 4.2 | |||||||||
Personnel |
(166 | ) | (161 | ) | (5 | ) | 3.3 | |||||||||
Other general administrative expenses |
(121 | ) | (115 | ) | (6 | ) | 5.4 | |||||||||
Depreciation and amortisation |
(39 | ) | (37 | ) | (1 | ) | 3.8 | |||||||||
Net operating income |
561 | 518 | 44 | 8.4 | ||||||||||||
Net loan-loss provisions |
(102 | ) | (87 | ) | (16 | ) | 17.9 | |||||||||
Other income |
(3 | ) | (8 | ) | 5 | (66.4 | ) | |||||||||
Profit before taxes |
457 | 424 | 33 | 7.8 | ||||||||||||
Tax on profit |
(68 | ) | (73 | ) | 5 | (6.5 | ) | |||||||||
Profit from continuing operations |
388 | 351 | 38 | 10.8 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
388 | 351 | 38 | 10.8 | ||||||||||||
Minority interests |
1 | 0 | 0 | 11.7 | ||||||||||||
Attributable profit to the Group |
388 | 350 | 38 | 10.8 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
25,571 | 22,599 | 2,972 | 13.2 | ||||||||||||
Trading portfolio (w/o loans) |
20,429 | 17,378 | 3,051 | 17.6 | ||||||||||||
Available-for-sale financial assets |
4,871 | 4,648 | 223 | 4.8 | ||||||||||||
Due from credit institutions** |
8,452 | 5,312 | 3,140 | 59.1 | ||||||||||||
Intangible assets and property and equipment |
504 | 542 | (38 | ) | (7.0 | ) | ||||||||||
Other assets |
5,892 | 5,853 | 39 | 0.7 | ||||||||||||
Total assets/liabilities & shareholders equity |
65,719 | 56,332 | 9,387 | 16.7 | ||||||||||||
Customer deposits** |
34,886 | 29,165 | 5,722 | 19.6 | ||||||||||||
Marketable debt securities** |
1,752 | 1,708 | 44 | 2.6 | ||||||||||||
Subordinated debt** |
| | | | ||||||||||||
Insurance liabilities |
| 590 | (590 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
11,731 | 8,344 | 3,388 | 40.6 | ||||||||||||
Other liabilities |
11,421 | 9,858 | 1,563 | 15.9 | ||||||||||||
Shareholders equity*** |
5,928 | 6,668 | (740 | ) | (11.1 | ) | ||||||||||
Other customer funds under management |
14,028 | 14,890 | (862 | ) | (5.8 | ) | ||||||||||
Mutual funds |
14,028 | 14,573 | (544 | ) | (3.7 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 318 | (318 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
50,667 | 45,763 | 4,904 | 10.7 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Mexico
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
549 | 588 | 608 | 570 | 625 | |||||||||||||||
Net fees |
218 | 212 | 217 | 191 | 235 | |||||||||||||||
Gains (losses) on financial transactions |
69 | 85 | (10 | ) | (9 | ) | 41 | |||||||||||||
Other operating income* |
(5 | ) | 3 | (4 | ) | (5 | ) | (14 | ) | |||||||||||
Gross income |
831 | 888 | 812 | 747 | 887 | |||||||||||||||
Operating expenses |
(313 | ) | (343 | ) | (354 | ) | (364 | ) | (326 | ) | ||||||||||
General administrative expenses |
(276 | ) | (304 | ) | (316 | ) | (328 | ) | (287 | ) | ||||||||||
Personnel |
(161 | ) | (168 | ) | (162 | ) | (156 | ) | (166 | ) | ||||||||||
Other general administrative expenses |
(115 | ) | (135 | ) | (154 | ) | (172 | ) | (121 | ) | ||||||||||
Depreciation and amortisation |
(37 | ) | (39 | ) | (38 | ) | (36 | ) | (39 | ) | ||||||||||
Net operating income |
518 | 546 | 458 | 383 | 561 | |||||||||||||||
Net loan-loss provisions |
(87 | ) | (133 | ) | (135 | ) | (114 | ) | (102 | ) | ||||||||||
Other income |
(8 | ) | (2 | ) | 85 | (29 | ) | (3 | ) | |||||||||||
Profit before taxes |
424 | 410 | 408 | 239 | 457 | |||||||||||||||
Tax on profit |
(73 | ) | (78 | ) | (62 | ) | 35 | (68 | ) | |||||||||||
Profit from continuing operations |
351 | 332 | 346 | 274 | 388 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
351 | 332 | 346 | 274 | 388 | |||||||||||||||
Minority interests |
0 | 0 | 0 | 1 | 1 | |||||||||||||||
Attributable profit to the Group |
350 | 332 | 346 | 273 | 388 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
22,599 | 25,614 | 23,599 | 23,530 | 25,571 | |||||||||||||||
Trading portfolio (w/o loans) |
17,378 | 21,351 | 19,413 | 15,749 | 20,429 | |||||||||||||||
Available-for-sale financial assets |
4,648 | 4,010 | 3,394 | 4,412 | 4,871 | |||||||||||||||
Due from credit institutions** |
5,312 | 8,375 | 10,076 | 5,775 | 8,452 | |||||||||||||||
Intangible assets and property and equipment |
542 | 540 | 458 | 478 | 504 | |||||||||||||||
Other assets |
5,853 | 6,966 | 5,252 | 5,502 | 5,892 | |||||||||||||||
Total assets/liabilities & shareholders equity |
56,332 | 66,856 | 62,192 | 55,446 | 65,719 | |||||||||||||||
Customer deposits** |
29,165 | 30,097 | 26,486 | 27,765 | 34,886 | |||||||||||||||
Marketable debt securities** |
1,708 | 3,193 | 2,032 | 1,713 | 1,752 | |||||||||||||||
Subordinated debt** |
| | | | | |||||||||||||||
Insurance liabilities |
590 | 659 | 578 | | | |||||||||||||||
Due to credit institutions** |
8,344 | 13,673 | 13,515 | 9,822 | 11,731 | |||||||||||||||
Other liabilities |
9,858 | 12,707 | 13,845 | 11,277 | 11,421 | |||||||||||||||
Shareholders equity*** |
6,668 | 6,528 | 5,736 | 4,869 | 5,928 | |||||||||||||||
Other customer funds under management |
14,890 | 15,802 | 13,185 | 12,204 | 14,028 | |||||||||||||||
Mutual funds |
14,573 | 15,462 | 12,889 | 12,204 | 14,028 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
318 | 340 | 297 | | | |||||||||||||||
Customer funds under management |
45,763 | 49,092 | 41,702 | 41,681 | 50,667 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Mexico
Million pesos
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,113 | 6,618 | 1,495 | 22.6 | ||||||||||||
Net fees |
3,056 | 2,626 | 430 | 16.4 | ||||||||||||
Gains (losses) on financial transactions |
526 | 837 | (311 | ) | (37.1 | ) | ||||||||||
Other operating income* |
(179 | ) | (60 | ) | (119 | ) | 197.7 | |||||||||
Gross income |
11,517 | 10,022 | 1,496 | 14.9 | ||||||||||||
Operating expenses |
(4,228 | ) | (3,774 | ) | (454 | ) | 12.0 | |||||||||
General administrative expenses |
(3,726 | ) | (3,324 | ) | (402 | ) | 12.1 | |||||||||
Personnel |
(2,157 | ) | (1,941 | ) | (216 | ) | 11.1 | |||||||||
Other general administrative expenses |
(1,569 | ) | (1,383 | ) | (186 | ) | 13.4 | |||||||||
Depreciation and amortisation |
(502 | ) | (450 | ) | (53 | ) | 11.7 | |||||||||
Net operating income |
7,289 | 6,248 | 1,041 | 16.7 | ||||||||||||
Net loan-loss provisions |
(1,327 | ) | (1,045 | ) | (281 | ) | 26.9 | |||||||||
Other income |
(34 | ) | (93 | ) | 59 | (63.9 | ) | |||||||||
Profit before taxes |
5,929 | 5,110 | 819 | 16.0 | ||||||||||||
Tax on profit |
(886 | ) | (881 | ) | (6 | ) | 0.6 | |||||||||
Profit from continuing operations |
5,043 | 4,229 | 814 | 19.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
5,043 | 4,229 | 814 | 19.2 | ||||||||||||
Minority interests |
7 | 6 | 1 | 20.2 | ||||||||||||
Attributable profit to the Group |
5,036 | 4,224 | 812 | 19.2 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
325,901 | 269,266 | 56,636 | 21.0 | ||||||||||||
Trading portfolio (w/o loans) |
260,365 | 207,056 | 53,309 | 25.7 | ||||||||||||
Available-for-sale financial assets |
62,076 | 55,381 | 6,695 | 12.1 | ||||||||||||
Due from credit institutions** |
107,719 | 63,293 | 44,426 | 70.2 | ||||||||||||
Intangible assets and property and equipment |
6,427 | 6,461 | (34 | ) | (0.5 | ) | ||||||||||
Other assets |
75,093 | 69,734 | 5,360 | 7.7 | ||||||||||||
Total assets/liabilities & shareholders equity |
837,582 | 671,191 | 166,391 | 24.8 | ||||||||||||
Customer deposits** |
444,626 | 347,496 | 97,129 | 28.0 | ||||||||||||
Marketable debt securities** |
22,332 | 20,349 | 1,984 | 9.7 | ||||||||||||
Subordinated debt** |
| | | | ||||||||||||
Insurance liabilities |
| 7,026 | (7,026 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
149,517 | 99,415 | 50,103 | 50.4 | ||||||||||||
Other liabilities |
145,559 | 117,458 | 28,101 | 23.9 | ||||||||||||
Shareholders equity*** |
75,547 | 79,447 | (3,900 | ) | (4.9 | ) | ||||||||||
Other customer funds under management |
178,789 | 177,415 | 1,374 | 0.8 | ||||||||||||
Mutual funds |
178,789 | 173,631 | 5,157 | 3.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 3,784 | (3,784 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
645,746 | 545,260 | 100,486 | 18.4 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Mexico
Million pesos
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
6,618 | 6,902 | 7,461 | 7,729 | 8,113 | |||||||||||||||
Net fees |
2,626 | 2,487 | 2,674 | 2,619 | 3,056 | |||||||||||||||
Gains (losses) on financial transactions |
837 | 1,001 | (94 | ) | (52 | ) | 526 | |||||||||||||
Other operating income* |
(60 | ) | 38 | (44 | ) | (69 | ) | (179 | ) | |||||||||||
Gross income |
10,022 | 10,427 | 9,997 | 10,226 | 11,517 | |||||||||||||||
Operating expenses |
(3,774 | ) | (4,024 | ) | (4,348 | ) | (4,900 | ) | (4,228 | ) | ||||||||||
General administrative expenses |
(3,324 | ) | (3,566 | ) | (3,884 | ) | (4,405 | ) | (3,726 | ) | ||||||||||
Personnel |
(1,941 | ) | (1,977 | ) | (1,996 | ) | (2,121 | ) | (2,157 | ) | ||||||||||
Other general administrative expenses |
(1,383 | ) | (1,589 | ) | (1,889 | ) | (2,285 | ) | (1,569 | ) | ||||||||||
Depreciation and amortisation |
(450 | ) | (458 | ) | (463 | ) | (495 | ) | (502 | ) | ||||||||||
Net operating income |
6,248 | 6,403 | 5,649 | 5,326 | 7,289 | |||||||||||||||
Net loan-loss provisions |
(1,045 | ) | (1,571 | ) | (1,649 | ) | (1,554 | ) | (1,327 | ) | ||||||||||
Other income |
(93 | ) | (20 | ) | 1,020 | (333 | ) | (34 | ) | |||||||||||
Profit before taxes |
5,110 | 4,812 | 5,020 | 3,438 | 5,929 | |||||||||||||||
Tax on profit |
(881 | ) | (916 | ) | (763 | ) | 354 | (886 | ) | |||||||||||
Profit from continuing operations |
4,229 | 3,896 | 4,257 | 3,793 | 5,043 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
4,229 | 3,896 | 4,257 | 3,793 | 5,043 | |||||||||||||||
Minority interests |
6 | 5 | 6 | 12 | 7 | |||||||||||||||
Attributable profit to the Group |
4,224 | 3,891 | 4,251 | 3,780 | 5,036 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
269,266 | 300,865 | 324,961 | 328,268 | 325,901 | |||||||||||||||
Trading portfolio (w/o loans) |
207,056 | 250,785 | 267,312 | 219,709 | 260,365 | |||||||||||||||
Available-for-sale financial assets |
55,381 | 47,103 | 46,739 | 61,549 | 62,076 | |||||||||||||||
Due from credit institutions** |
63,293 | 98,371 | 138,749 | 80,569 | 107,719 | |||||||||||||||
Intangible assets and property and equipment |
6,461 | 6,344 | 6,303 | 6,668 | 6,427 | |||||||||||||||
Other assets |
69,734 | 81,820 | 72,320 | 76,764 | 75,093 | |||||||||||||||
Total assets/liabilities & shareholders equity |
671,191 | 785,288 | 856,384 | 773,527 | 837,582 | |||||||||||||||
Customer deposits** |
347,496 | 353,517 | 364,709 | 387,352 | 444,626 | |||||||||||||||
Marketable debt securities** |
20,349 | 37,501 | 27,974 | 23,894 | 22,332 | |||||||||||||||
Subordinated debt** |
| | | | | |||||||||||||||
Insurance liabilities |
7,026 | 7,746 | 7,962 | | | |||||||||||||||
Due to credit institutions** |
99,415 | 160,598 | 186,106 | 137,027 | 149,517 | |||||||||||||||
Other liabilities |
117,458 | 149,252 | 190,647 | 157,321 | 145,559 | |||||||||||||||
Shareholders equity*** |
79,447 | 76,674 | 78,988 | 67,932 | 75,547 | |||||||||||||||
Other customer funds under management |
177,415 | 185,612 | 181,559 | 170,252 | 178,789 | |||||||||||||||
Mutual funds |
173,631 | 181,618 | 177,476 | 170,252 | 178,789 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
3,784 | 3,994 | 4,083 | | | |||||||||||||||
Customer funds under management |
545,260 | 576,630 | 574,241 | 581,498 | 645,746 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Chile
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
432 | 358 | 74 | 20.6 | ||||||||||||
Net fees |
111 | 110 | 2 | 1.5 | ||||||||||||
Gains (losses) on financial transactions |
16 | 30 | (14 | ) | (47.7 | ) | ||||||||||
Other operating income* |
5 | 13 | (8 | ) | (64.4 | ) | ||||||||||
Gross income |
564 | 511 | 52 | 10.3 | ||||||||||||
Operating expenses |
(212 | ) | (191 | ) | (21 | ) | 11.1 | |||||||||
General administrative expenses |
(191 | ) | (168 | ) | (23 | ) | 13.8 | |||||||||
Personnel |
(117 | ) | (104 | ) | (14 | ) | 13.3 | |||||||||
Other general administrative expenses |
(73 | ) | (64 | ) | (9 | ) | 14.8 | |||||||||
Depreciation and amortisation |
(21 | ) | (23 | ) | 2 | (8.6 | ) | |||||||||
Net operating income |
352 | 321 | 31 | 9.7 | ||||||||||||
Net loan-loss provisions |
(125 | ) | (75 | ) | (50 | ) | 66.6 | |||||||||
Other income |
(4 | ) | 2 | (6 | ) | | ||||||||||
Profit before taxes |
223 | 247 | (25 | ) | (10.0 | ) | ||||||||||
Tax on profit |
(31 | ) | (40 | ) | 9 | (23.3 | ) | |||||||||
Profit from continuing operations |
192 | 207 | (15 | ) | (7.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
192 | 207 | (15 | ) | (7.4 | ) | ||||||||||
Minority interests |
59 | 45 | 14 | 31.4 | ||||||||||||
Attributable profit to the Group |
133 | 162 | (29 | ) | (18.1 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
27,257 | 24,562 | 2,695 | 11.0 | ||||||||||||
Trading portfolio (w/o loans) |
1,816 | 2,782 | (966 | ) | (34.7 | ) | ||||||||||
Available-for-sale financial assets |
4,127 | 2,944 | 1,183 | 40.2 | ||||||||||||
Due from credit institutions** |
2,625 | 2,471 | 154 | 6.2 | ||||||||||||
Intangible assets and property and equipment |
365 | 332 | 34 | 10.1 | ||||||||||||
Other assets |
2,845 | 4,108 | (1,263 | ) | (30.7 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
39,035 | 37,198 | 1,837 | 4.9 | ||||||||||||
Customer deposits** |
20,547 | 18,353 | 2,193 | 12.0 | ||||||||||||
Marketable debt securities** |
5,819 | 5,462 | 357 | 6.5 | ||||||||||||
Subordinated debt** |
1,288 | 1,046 | 242 | 23.2 | ||||||||||||
Insurance liabilities |
| 314 | (314 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
4,825 | 4,207 | 618 | 14.7 | ||||||||||||
Other liabilities |
3,928 | 5,054 | (1,127 | ) | (22.3 | ) | ||||||||||
Shareholders equity*** |
2,629 | 2,761 | (132 | ) | (4.8 | ) | ||||||||||
Other customer funds under management |
5,091 | 4,929 | 162 | 3.3 | ||||||||||||
Mutual funds |
5,091 | 4,868 | 223 | 4.6 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 61 | (61 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
32,745 | 29,791 | 2,954 | 9.9 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE |
21.62 | 23.97 | (2.35 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
37.6 | 37.3 | 0.3 p. | |||||||||||||
NPL ratio |
4.52 | 3.80 | 0.72 p. | |||||||||||||
NPL coverage |
68 | 89 | (21 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
12,216 | 11,815 | 401 | 3.4 | ||||||||||||
Number of branches |
499 | 506 | (7 | ) | (1.4 | ) |
Chile
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
358 | 388 | 366 | 406 | 432 | |||||||||||||||
Net fees |
110 | 110 | 103 | 99 | 111 | |||||||||||||||
Gains (losses) on financial transactions |
30 | 29 | 10 | 9 | 16 | |||||||||||||||
Other operating income* |
13 | 18 | 9 | 1 | 5 | |||||||||||||||
Gross income |
511 | 545 | 487 | 516 | 564 | |||||||||||||||
Operating expenses |
(191 | ) | (201 | ) | (211 | ) | (206 | ) | (212 | ) | ||||||||||
General administrative expenses |
(168 | ) | (179 | ) | (188 | ) | (184 | ) | (191 | ) | ||||||||||
Personnel |
(104 | ) | (115 | ) | (121 | ) | (117 | ) | (117 | ) | ||||||||||
Other general administrative expenses |
(64 | ) | (64 | ) | (67 | ) | (67 | ) | (73 | ) | ||||||||||
Depreciation and amortisation |
(23 | ) | (22 | ) | (23 | ) | (22 | ) | (21 | ) | ||||||||||
Net operating income |
321 | 344 | 277 | 311 | 352 | |||||||||||||||
Net loan-loss provisions |
(75 | ) | (85 | ) | (131 | ) | (89 | ) | (125 | ) | ||||||||||
Other income |
2 | 3 | 21 | 14 | (4 | ) | ||||||||||||||
Profit before taxes |
247 | 262 | 167 | 236 | 223 | |||||||||||||||
Tax on profit |
(40 | ) | (22 | ) | (16 | ) | (37 | ) | (31 | ) | ||||||||||
Profit from continuing operations |
207 | 241 | 151 | 199 | 192 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
207 | 241 | 151 | 199 | 192 | |||||||||||||||
Minority interests |
45 | 54 | 33 | 55 | 59 | |||||||||||||||
Attributable profit to the Group |
162 | 187 | 118 | 145 | 133 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
24,562 | 25,555 | 25,176 | 25,709 | 27,257 | |||||||||||||||
Trading portfolio (w/o loans) |
2,782 | 3,360 | 3,283 | 3,019 | 1,816 | |||||||||||||||
Available-for-sale financial assets |
2,944 | 4,402 | 3,512 | 2,572 | 4,127 | |||||||||||||||
Due from credit institutions** |
2,471 | 2,713 | 2,860 | 2,049 | 2,625 | |||||||||||||||
Intangible assets and property and equipment |
332 | 332 | 326 | 350 | 365 | |||||||||||||||
Other assets |
4,108 | 2,534 | 3,405 | 5,208 | 2,845 | |||||||||||||||
Total assets/liabilities & shareholders equity |
37,198 | 38,895 | 38,563 | 38,906 | 39,035 | |||||||||||||||
Customer deposits** |
18,353 | 18,829 | 19,305 | 20,175 | 20,547 | |||||||||||||||
Marketable debt securities** |
5,462 | 5,558 | 5,174 | 5,601 | 5,819 | |||||||||||||||
Subordinated debt** |
1,046 | 1,124 | 1,223 | 1,285 | 1,288 | |||||||||||||||
Insurance liabilities |
314 | 349 | 333 | | | |||||||||||||||
Due to credit institutions** |
4,207 | 5,063 | 4,874 | 4,851 | 4,825 | |||||||||||||||
Other liabilities |
5,054 | 5,609 | 5,430 | 5,112 | 3,928 | |||||||||||||||
Shareholders equity*** |
2,761 | 2,364 | 2,224 | 1,882 | 2,629 | |||||||||||||||
Other customer funds under management |
4,929 | 4,757 | 4,712 | 4,846 | 5,091 | |||||||||||||||
Mutual funds |
4,868 | 4,675 | 4,635 | 4,846 | 5,091 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
61 | 82 | 77 | | | |||||||||||||||
Customer funds under management |
29,791 | 30,267 | 30,414 | 31,908 | 32,745 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year |
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
3.80 | 3.65 | 3.63 | 3.85 | 4.52 | |||||||||||||||
NPL coverage |
89 | 89 | 88 | 73 | 68 | |||||||||||||||
Spread (Retail Banking) |
7.47 | 7.04 | 6.83 | 6.87 | 7.01 | |||||||||||||||
Spread loans |
4.38 | 4.14 | 4.18 | 4.35 | 4.56 | |||||||||||||||
Spread deposits |
3.09 | 2.90 | 2.65 | 2.52 | 2.45 |
Chile
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
566 | 490 | 76 | 15.6 | ||||||||||||
Net fees |
146 | 150 | (4 | ) | (2.7 | ) | ||||||||||
Gains (losses) on financial transactions |
21 | 41 | (21 | ) | (49.9 | ) | ||||||||||
Other operating income* |
6 | 18 | (12 | ) | (65.9 | ) | ||||||||||
Gross income |
739 | 699 | 40 | 5.7 | ||||||||||||
Operating expenses |
(278 | ) | (261 | ) | (17 | ) | 6.5 | |||||||||
General administrative expenses |
(250 | ) | (229 | ) | (21 | ) | 9.1 | |||||||||
Personnel |
(154 | ) | (142 | ) | (12 | ) | 8.6 | |||||||||
Other general administrative expenses |
(96 | ) | (87 | ) | (9 | ) | 10.0 | |||||||||
Depreciation and amortisation |
(28 | ) | (31 | ) | 4 | (12.3 | ) | |||||||||
Net operating income |
461 | 438 | 23 | 5.2 | ||||||||||||
Net loan-loss provisions |
(164 | ) | (103 | ) | (61 | ) | 59.7 | |||||||||
Other income |
(6 | ) | 2 | (8 | ) | | ||||||||||
Profit before taxes |
292 | 338 | (46 | ) | (13.7 | ) | ||||||||||
Tax on profit |
(40 | ) | (55 | ) | 15 | (26.5 | ) | |||||||||
Profit from continuing operations |
251 | 283 | (32 | ) | (11.2 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
251 | 283 | (32 | ) | (11.2 | ) | ||||||||||
Minority interests |
77 | 61 | 16 | 25.9 | ||||||||||||
Attributable profit to the Group |
174 | 222 | (48 | ) | (21.5 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
36,405 | 34,896 | 1,509 | 4.3 | ||||||||||||
Trading portfolio (w/o loans) |
2,425 | 3,952 | (1,527 | ) | (38.6 | ) | ||||||||||
Available-for-sale financial assets |
5,512 | 4,182 | 1,330 | 31.8 | ||||||||||||
Due from credit institutions** |
3,506 | 3,510 | (4 | ) | (0.1 | ) | ||||||||||
Intangible assets and property and equipment |
488 | 471 | 17 | 3.5 | ||||||||||||
Other assets |
3,800 | 5,836 | (2,037 | ) | (34.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
52,136 | 52,848 | (712 | ) | (1.3 | ) | ||||||||||
Customer deposits** |
27,442 | 26,074 | 1,368 | 5.2 | ||||||||||||
Marketable debt securities** |
7,772 | 7,760 | 11 | 0.1 | ||||||||||||
Subordinated debt** |
1,721 | 1,486 | 235 | 15.8 | ||||||||||||
Insurance liabilities |
| 447 | (447 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
6,444 | 5,977 | 467 | 7.8 | ||||||||||||
Other liabilities |
5,246 | 7,181 | (1,935 | ) | (26.9 | ) | ||||||||||
Shareholders equity*** |
3,511 | 3,923 | (411 | ) | (10.5 | ) | ||||||||||
Other customer funds under management |
6,800 | 7,003 | (203 | ) | (2.9 | ) | ||||||||||
Mutual funds |
6,800 | 6,916 | (116 | ) | (1.7 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 87 | (87 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
43,734 | 42,323 | 1,411 | 3.3 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Chile
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
490 | 557 | 516 | 548 | 566 | |||||||||||||||
Net fees |
150 | 158 | 146 | 133 | 146 | |||||||||||||||
Gains (losses) on financial transactions |
41 | 42 | 14 | 12 | 21 | |||||||||||||||
Other operating income* |
18 | 26 | 12 | 1 | 6 | |||||||||||||||
Gross income |
699 | 782 | 688 | 694 | 739 | |||||||||||||||
Operating expenses |
(261 | ) | (288 | ) | (297 | ) | (277 | ) | (278 | ) | ||||||||||
General administrative expenses |
(229 | ) | (257 | ) | (265 | ) | (247 | ) | (250 | ) | ||||||||||
Personnel |
(142 | ) | (165 | ) | (171 | ) | (158 | ) | (154 | ) | ||||||||||
Other general administrative expenses |
(87 | ) | (93 | ) | (95 | ) | (90 | ) | (96 | ) | ||||||||||
Depreciation and amortisation |
(31 | ) | (31 | ) | (32 | ) | (30 | ) | (28 | ) | ||||||||||
Net operating income |
438 | 494 | 391 | 417 | 461 | |||||||||||||||
Net loan-loss provisions |
(103 | ) | (122 | ) | (185 | ) | (119 | ) | (164 | ) | ||||||||||
Other income |
2 | 5 | 30 | 19 | (6 | ) | ||||||||||||||
Profit before taxes |
338 | 376 | 236 | 318 | 292 | |||||||||||||||
Tax on profit |
(55 | ) | (32 | ) | (23 | ) | (50 | ) | (40 | ) | ||||||||||
Profit from continuing operations |
283 | 345 | 214 | 268 | 251 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
283 | 345 | 214 | 268 | 251 | |||||||||||||||
Minority interests |
61 | 77 | 47 | 74 | 77 | |||||||||||||||
Attributable profit to the Group |
222 | 267 | 166 | 194 | 174 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
34,896 | 36,934 | 33,996 | 33,265 | 36,405 | |||||||||||||||
Trading portfolio (w/o loans) |
3,952 | 4,856 | 4,433 | 3,907 | 2,425 | |||||||||||||||
Available-for-sale financial assets |
4,182 | 6,363 | 4,743 | 3,328 | 5,512 | |||||||||||||||
Due from credit institutions** |
3,510 | 3,921 | 3,861 | 2,651 | 3,506 | |||||||||||||||
Intangible assets and property and equipment |
471 | 479 | 440 | 453 | 488 | |||||||||||||||
Other assets |
5,836 | 3,663 | 4,598 | 6,739 | 3,800 | |||||||||||||||
Total assets/liabilities & shareholders equity |
52,848 | 56,215 | 52,071 | 50,341 | 52,136 | |||||||||||||||
Customer deposits** |
26,074 | 27,213 | 26,068 | 26,105 | 27,442 | |||||||||||||||
Marketable debt securities** |
7,760 | 8,033 | 6,986 | 7,247 | 7,772 | |||||||||||||||
Subordinated debt** |
1,486 | 1,625 | 1,651 | 1,663 | 1,721 | |||||||||||||||
Insurance liabilities |
447 | 505 | 449 | | | |||||||||||||||
Due to credit institutions** |
5,977 | 7,317 | 6,581 | 6,277 | 6,444 | |||||||||||||||
Other liabilities |
7,181 | 8,107 | 7,332 | 6,614 | 5,246 | |||||||||||||||
Shareholders equity*** |
3,923 | 3,416 | 3,003 | 2,435 | 3,511 | |||||||||||||||
Other customer funds under management |
7,003 | 6,875 | 6,363 | 6,271 | 6,800 | |||||||||||||||
Mutual funds |
6,916 | 6,757 | 6,259 | 6,271 | 6,800 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
87 | 118 | 104 | | | |||||||||||||||
Customer funds under management |
42,323 | 43,746 | 41,068 | 41,285 | 43,734 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Chile
Ch$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
276,624 | 236,045 | 40,579 | 17.2 | ||||||||||||
Net fees |
71,257 | 72,223 | (966 | ) | (1.3 | ) | ||||||||||
Gains (losses) on financial transactions |
10,143 | 19,966 | (9,824 | ) | (49.2 | ) | ||||||||||
Other operating income* |
2,981 | 8,618 | (5,637 | ) | (65.4 | ) | ||||||||||
Gross income |
361,004 | 336,852 | 24,152 | 7.2 | ||||||||||||
Operating expenses |
(135,622 | ) | (125,548 | ) | (10,074 | ) | 8.0 | |||||||||
General administrative expenses |
(122,154 | ) | (110,395 | ) | (11,758 | ) | 10.7 | |||||||||
Personnel |
(75,162 | ) | (68,269 | ) | (6,892 | ) | 10.1 | |||||||||
Other general administrative expenses |
(46,992 | ) | (42,126 | ) | (4,866 | ) | 11.6 | |||||||||
Depreciation and amortisation |
(13,468 | ) | (15,153 | ) | 1,685 | (11.1 | ) | |||||||||
Net operating income |
225,382 | 211,304 | 14,079 | 6.7 | ||||||||||||
Net loan-loss provisions |
(80,018 | ) | (49,410 | ) | (30,609 | ) | 61.9 | |||||||||
Other income |
(2,746 | ) | 1,055 | (3,801 | ) | | ||||||||||
Profit before taxes |
142,618 | 162,949 | (20,331 | ) | (12.5 | ) | ||||||||||
Tax on profit |
(19,721 | ) | (26,455 | ) | 6,734 | (25.5 | ) | |||||||||
Profit from continuing operations |
122,897 | 136,494 | (13,597 | ) | (10.0 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
122,897 | 136,494 | (13,597 | ) | (10.0 | ) | ||||||||||
Minority interests |
37,741 | 29,553 | 8,188 | 27.7 | ||||||||||||
Attributable profit to the Group |
85,155 | 106,940 | (21,785 | ) | (20.4 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
17,698,244 | 16,779,549 | 918,695 | 5.5 | ||||||||||||
Trading portfolio (w/o loans) |
1,179,112 | 1,900,341 | (721,228 | ) | (38.0 | ) | ||||||||||
Available-for-sale financial assets |
2,679,752 | 2,011,073 | 668,679 | 33.2 | ||||||||||||
Due from credit institutions** |
1,704,231 | 1,687,726 | 16,504 | 1.0 | ||||||||||||
Intangible assets and property and equipment |
237,232 | 226,689 | 10,544 | 4.7 | ||||||||||||
Other assets |
1,847,166 | 2,806,379 | (959,213 | ) | (34.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
25,345,737 | 25,411,757 | (66,019 | ) | (0.3 | ) | ||||||||||
Customer deposits** |
13,340,968 | 12,537,904 | 803,064 | 6.4 | ||||||||||||
Marketable debt securities** |
3,778,230 | 3,731,600 | 46,629 | 1.2 | ||||||||||||
Subordinated debt** |
836,527 | 714,574 | 121,952 | 17.1 | ||||||||||||
Insurance liabilities |
| 214,729 | (214,729 | ) | (100.0 | ) | ||||||||||
Due to credit institutions** |
3,132,636 | 2,873,973 | 258,664 | 9.0 | ||||||||||||
Other liabilities |
2,550,263 | 3,452,794 | (902,531 | ) | (26.1 | ) | ||||||||||
Shareholders equity*** |
1,707,114 | 1,886,182 | (179,069 | ) | (9.5 | ) | ||||||||||
Other customer funds under management |
3,305,670 | 3,367,169 | (61,499 | ) | (1.8 | ) | ||||||||||
Mutual funds |
3,305,670 | 3,325,336 | (19,666 | ) | (0.6 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| 41,833 | (41,833 | ) | (100.0 | ) | ||||||||||
Customer funds under management |
21,261,394 | 20,351,248 | 910,146 | 4.5 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Chile
Ch$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
236,045 | 261,700 | 243,326 | 279,199 | 276,624 | |||||||||||||||
Net fees |
72,223 | 74,253 | 68,609 | 68,344 | 71,257 | |||||||||||||||
Gains (losses) on financial transactions |
19,966 | 19,767 | 6,591 | 6,750 | 10,143 | |||||||||||||||
Other operating income* |
8,618 | 12,132 | 5,662 | 1,172 | 2,981 | |||||||||||||||
Gross income |
336,852 | 367,853 | 324,188 | 355,466 | 361,004 | |||||||||||||||
Operating expenses |
(125,548 | ) | (135,471 | ) | (140,143 | ) | (141,588 | ) | (135,622 | ) | ||||||||||
General administrative expenses |
(110,395 | ) | (120,885 | ) | (125,134 | ) | (126,380 | ) | (122,154 | ) | ||||||||||
Personnel |
(68,269 | ) | (77,392 | ) | (80,416 | ) | (80,574 | ) | (75,162 | ) | ||||||||||
Other general administrative expenses |
(42,126 | ) | (43,493 | ) | (44,717 | ) | (45,805 | ) | (46,992 | ) | ||||||||||
Depreciation and amortisation |
(15,153 | ) | (14,586 | ) | (15,009 | ) | (15,208 | ) | (13,468 | ) | ||||||||||
Net operating income |
211,304 | 232,381 | 184,045 | 213,878 | 225,382 | |||||||||||||||
Net loan-loss provisions |
(49,410 | ) | (57,574 | ) | (87,269 | ) | (61,113 | ) | (80,018 | ) | ||||||||||
Other income |
1,055 | 2,145 | 14,288 | 9,569 | (2,746 | ) | ||||||||||||||
Profit before taxes |
162,949 | 176,953 | 111,064 | 162,335 | 142,618 | |||||||||||||||
Tax on profit |
(26,455 | ) | (14,758 | ) | (10,659 | ) | (24,979 | ) | (19,721 | ) | ||||||||||
Profit from continuing operations |
136,494 | 162,195 | 100,405 | 137,355 | 122,897 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
136,494 | 162,195 | 100,405 | 137,355 | 122,897 | |||||||||||||||
Minority interests |
29,553 | 36,460 | 22,221 | 37,647 | 37,741 | |||||||||||||||
Attributable profit to the Group |
106,940 | 125,735 | 78,184 | 99,709 | 85,155 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
16,779,549 | 17,312,815 | 17,716,827 | 17,259,426 | 17,698,244 | |||||||||||||||
Trading portfolio (w/o loans) |
1,900,341 | 2,276,042 | 2,310,269 | 2,026,907 | 1,179,112 | |||||||||||||||
Available-for-sale financial assets |
2,011,073 | 2,982,570 | 2,471,693 | 1,726,478 | 2,679,752 | |||||||||||||||
Due from credit institutions** |
1,687,726 | 1,837,839 | 2,012,385 | 1,375,240 | 1,704,231 | |||||||||||||||
Intangible assets and property and equipment |
226,689 | 224,592 | 229,232 | 234,882 | 237,232 | |||||||||||||||
Other assets |
2,806,379 | 1,717,032 | 2,396,458 | 3,496,311 | 1,847,166 | |||||||||||||||
Total assets/liabilities & shareholders equity |
25,411,757 | 26,350,891 | 27,136,863 | 26,119,245 | 25,345,737 | |||||||||||||||
Customer deposits** |
12,537,904 | 12,756,046 | 13,585,435 | 13,544,388 | 13,340,968 | |||||||||||||||
Marketable debt securities** |
3,731,600 | 3,765,250 | 3,640,664 | 3,759,916 | 3,778,230 | |||||||||||||||
Subordinated debt** |
714,574 | 761,731 | 860,474 | 863,006 | 836,527 | |||||||||||||||
Insurance liabilities |
214,729 | 236,550 | 234,117 | | | |||||||||||||||
Due to credit institutions** |
2,873,973 | 3,429,883 | 3,429,901 | 3,256,723 | 3,132,636 | |||||||||||||||
Other liabilities |
3,452,794 | 3,800,166 | 3,821,126 | 3,431,580 | 2,550,263 | |||||||||||||||
Shareholders equity** |
1,886,182 | 1,601,266 | 1,565,146 | 1,263,632 | 1,707,114 | |||||||||||||||
Other customer funds under management |
3,367,169 | 3,222,683 | 3,316,065 | 3,253,601 | 3,305,670 | |||||||||||||||
Mutual funds |
3,325,336 | 3,167,316 | 3,261,897 | 3,253,601 | 3,305,670 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
41,833 | 55,367 | 54,168 | | | |||||||||||||||
Customer funds under management |
20,351,248 | 20,505,709 | 21,402,638 | 21,420,910 | 21,261,394 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
USA
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
430 | 441 | (12 | ) | (2.6 | ) | ||||||||||
Net fees |
95 | 93 | 2 | 2.3 | ||||||||||||
Gains (losses) on financial transactions |
58 | 37 | 21 | 57.2 | ||||||||||||
Other operating income* |
81 | 140 | (59 | ) | (42.5 | ) | ||||||||||
Gross income |
663 | 711 | (48 | ) | (6.7 | ) | ||||||||||
Operating expenses |
(276 | ) | (240 | ) | (36 | ) | 15.0 | |||||||||
General administrative expenses |
(246 | ) | (216 | ) | (31 | ) | 14.2 | |||||||||
Personnel |
(137 | ) | (120 | ) | (17 | ) | 14.3 | |||||||||
Other general administrative expenses |
(109 | ) | (96 | ) | (13 | ) | 14.0 | |||||||||
Depreciation and amortisation |
(30 | ) | (24 | ) | (6 | ) | 22.5 | |||||||||
Net operating income |
387 | 471 | (84 | ) | (17.8 | ) | ||||||||||
Net loan-loss provisions |
(71 | ) | (98 | ) | 27 | (27.6 | ) | |||||||||
Other income |
(19 | ) | (27 | ) | 8 | (28.4 | ) | |||||||||
Profit before taxes |
297 | 346 | (49 | ) | (14.2 | ) | ||||||||||
Tax on profit |
(57 | ) | (57 | ) | (1 | ) | 1.0 | |||||||||
Profit from continuing operations |
240 | 290 | (50 | ) | (17.2 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
240 | 290 | (50 | ) | (17.2 | ) | ||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
240 | 290 | (50 | ) | (17.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
40,030 | 35,850 | 4,180 | 11.7 | ||||||||||||
Trading portfolio (w/o loans) |
245 | 175 | 70 | 39.8 | ||||||||||||
Available-for-sale financial assets |
13,421 | 9,603 | 3,819 | 39.8 | ||||||||||||
Due from credit institutions** |
512 | 518 | (6 | ) | (1.2 | ) | ||||||||||
Intangible assets and property and equipment |
479 | 507 | (29 | ) | (5.6 | ) | ||||||||||
Other assets |
5,393 | 5,063 | 330 | 6.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
60,081 | 51,717 | 8,364 | 16.2 | ||||||||||||
Customer deposits** |
37,828 | 33,190 | 4,637 | 14.0 | ||||||||||||
Marketable debt securities** |
563 | 1,499 | (936 | ) | (62.5 | ) | ||||||||||
Subordinated debt** |
2,220 | 2,274 | (55 | ) | (2.4 | ) | ||||||||||
Insurance liabilities |
0 | | 0 | | ||||||||||||
Due to credit institutions** |
12,363 | 8,611 | 3,751 | 43.6 | ||||||||||||
Other liabilities |
2,003 | 2,028 | (25 | ) | (1.2 | ) | ||||||||||
Shareholders equity*** |
5,105 | 4,114 | 991 | 24.1 | ||||||||||||
Other customer funds under management |
1 | 19 | (19 | ) | (97.3 | ) | ||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1 | 19 | (19 | ) | (97.3 | ) | ||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
40,611 | 36,983 | 3,628 | 9.8 | ||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
19.29 | 29.85 | (10.56 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
41.6 | 33.8 | 7.9 p. | |||||||||||||
NPL ratio |
2.46 | 4.15 | (1.69 p. | ) | ||||||||||||
NPL coverage |
107 | 82 | 26 p. | |||||||||||||
Number of employees (direct & indirect) |
9,151 | 8,928 | 223 | 2.5 | ||||||||||||
Number of branches |
722 | 721 | 1 | 0.1 |
USA
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
441 | 420 | 422 | 419 | 430 | |||||||||||||||
Net fees |
93 | 97 | 102 | 87 | 95 | |||||||||||||||
Gains (losses) on financial transactions |
37 | 27 | 39 | 87 | 58 | |||||||||||||||
Other operating income* |
140 | 121 | 91 | 114 | 81 | |||||||||||||||
Gross income |
711 | 664 | 654 | 708 | 663 | |||||||||||||||
Operating expenses |
(240 | ) | (231 | ) | (243 | ) | (284 | ) | (276 | ) | ||||||||||
General administrative expenses |
(216 | ) | (201 | ) | (213 | ) | (253 | ) | (246 | ) | ||||||||||
Personnel |
(120 | ) | (115 | ) | (121 | ) | (122 | ) | (137 | ) | ||||||||||
Other general administrative expenses |
(96 | ) | (86 | ) | (92 | ) | (132 | ) | (109 | ) | ||||||||||
Depreciation and amortisation |
(24 | ) | (29 | ) | (30 | ) | (30 | ) | (30 | ) | ||||||||||
Net operating income |
471 | 434 | 411 | 424 | 387 | |||||||||||||||
Net loan-loss provisions |
(98 | ) | (149 | ) | (78 | ) | (118 | ) | (71 | ) | ||||||||||
Other income |
(27 | ) | (22 | ) | (23 | ) | 11 | (19 | ) | |||||||||||
Profit before taxes |
346 | 263 | 310 | 318 | 297 | |||||||||||||||
Tax on profit |
(57 | ) | (35 | ) | (66 | ) | (68 | ) | (57 | ) | ||||||||||
Profit from continuing operations |
290 | 228 | 244 | 249 | 240 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
290 | 228 | 244 | 249 | 240 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
290 | 228 | 244 | 249 | 240 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
35,850 | 35,407 | 37,936 | 40,194 | 40,030 | |||||||||||||||
Trading portfolio (w/o loans) |
175 | 196 | 269 | 271 | 245 | |||||||||||||||
Available-for-sale financial assets |
9,603 | 9,394 | 10,438 | 12,435 | 13,421 | |||||||||||||||
Due from credit institutions** |
518 | 682 | 807 | 677 | 512 | |||||||||||||||
Intangible assets and property and equipment |
507 | 518 | 568 | 493 | 479 | |||||||||||||||
Other assets |
5,063 | 5,325 | 4,810 | 5,705 | 5,393 | |||||||||||||||
Total assets/liabilities & shareholders equity |
51,717 | 51,522 | 54,829 | 59,776 | 60,081 | |||||||||||||||
Customer deposits** |
33,190 | 32,776 | 35,141 | 36,884 | 37,828 | |||||||||||||||
Marketable debt securities** |
1,499 | 1,751 | 1,617 | 1,653 | 563 | |||||||||||||||
Subordinated debt** |
2,274 | 2,142 | 2,293 | 2,275 | 2,220 | |||||||||||||||
Insurance liabilities |
| | | | 0 | |||||||||||||||
Due to credit institutions** |
8,611 | 8,616 | 8,837 | 11,564 | 12,363 | |||||||||||||||
Other liabilities |
2,028 | 2,209 | 2,599 | 2,859 | 2,003 | |||||||||||||||
Shareholders equity*** |
4,114 | 4,027 | 4,342 | 4,542 | 5,105 | |||||||||||||||
Other customer funds under management |
19 | 14 | 3 | 1 | 1 | |||||||||||||||
Mutual funds |
| | | | | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
19 | 14 | 3 | 1 | 1 | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
36,983 | 36,682 | 39,054 | 40,812 | 40,611 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year |
| |||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
4.15 | 3.76 | 3.22 | 2.85 | 2.46 | |||||||||||||||
NPL coverage |
82 | 85 | 93 | 96 | 107 | |||||||||||||||
Spread (Retail Banking) |
2.94 | 2.90 | 2.62 | 2.75 | 2.82 | |||||||||||||||
Spread loans |
2.16 | 2.24 | 2.22 | 2.29 | 2.36 | |||||||||||||||
Spread deposits |
0.78 | 0.66 | 0.40 | 0.46 | 0.46 |
USA
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
563 | 603 | (40 | ) | (6.7 | ) | ||||||||||
Net fees |
125 | 128 | (2 | ) | (2.0 | ) | ||||||||||
Gains (losses) on financial transactions |
76 | 50 | 26 | 50.7 | ||||||||||||
Other operating income* |
106 | 191 | (86 | ) | (44.9 | ) | ||||||||||
Gross income |
869 | 972 | (103 | ) | (10.6 | ) | ||||||||||
Operating expenses |
(362 | ) | (328 | ) | (34 | ) | 10.3 | |||||||||
General administrative expenses |
(323 | ) | (295 | ) | (28 | ) | 9.4 | |||||||||
Personnel |
(180 | ) | (164 | ) | (16 | ) | 9.5 | |||||||||
Other general administrative expenses |
(143 | ) | (131 | ) | (12 | ) | 9.3 | |||||||||
Depreciation and amortisation |
(39 | ) | (33 | ) | (6 | ) | 17.4 | |||||||||
Net operating income |
507 | 644 | (137 | ) | (21.2 | ) | ||||||||||
Net loan-loss provisions |
(93 | ) | (134 | ) | 41 | (30.6 | ) | |||||||||
Other income |
(25 | ) | (36 | ) | 11 | (31.4 | ) | |||||||||
Profit before taxes |
389 | 474 | (84 | ) | (17.8 | ) | ||||||||||
Tax on profit |
(75 | ) | (78 | ) | 3 | (3.2 | ) | |||||||||
Profit from continuing operations |
314 | 396 | (82 | ) | (20.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
314 | 396 | (82 | ) | (20.6 | ) | ||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
314 | 396 | (82 | ) | (20.6 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
53,464 | 50,932 | 2,532 | 5.0 | ||||||||||||
Trading portfolio (w/o loans) |
328 | 249 | 78 | 31.4 | ||||||||||||
Available-for-sale financial assets |
17,926 | 13,643 | 4,283 | 31.4 | ||||||||||||
Due from credit institutions** |
684 | 736 | (52 | ) | (7.1 | ) | ||||||||||
Intangible assets and property and equipment |
640 | 721 | (81 | ) | (11.3 | ) | ||||||||||
Other assets |
7,203 | 7,193 | 10 | 0.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
80,244 | 73,474 | 6,770 | 9.2 | ||||||||||||
Customer deposits** |
50,523 | 47,154 | 3,369 | 7.1 | ||||||||||||
Marketable debt securities** |
752 | 2,130 | (1,378 | ) | (64.7 | ) | ||||||||||
Subordinated debt** |
2,965 | 3,231 | (266 | ) | (8.2 | ) | ||||||||||
Insurance liabilities |
0 | | 0 | | ||||||||||||
Due to credit institutions** |
16,511 | 12,234 | 4,278 | 35.0 | ||||||||||||
Other liabilities |
2,676 | 2,882 | (206 | ) | (7.1 | ) | ||||||||||
Shareholders equity*** |
6,818 | 5,844 | 973 | 16.7 | ||||||||||||
Other customer funds under management |
1 | 27 | (27 | ) | (97.4 | ) | ||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1 | 27 | (27 | ) | (97.4 | ) | ||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
54,240 | 52,542 | 1,698 | 3.2 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
USA
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
603 | 604 | 595 | 564 | 563 | |||||||||||||||
Net fees |
128 | 140 | 143 | 116 | 125 | |||||||||||||||
Gains (losses) on financial transactions |
50 | 39 | 56 | 120 | 76 | |||||||||||||||
Other operating income* |
191 | 174 | 129 | 154 | 106 | |||||||||||||||
Gross income |
972 | 957 | 924 | 953 | 869 | |||||||||||||||
Operating expenses |
(328 | ) | (332 | ) | (342 | ) | (383 | ) | (362 | ) | ||||||||||
General administrative expenses |
(295 | ) | (290 | ) | (300 | ) | (343 | ) | (323 | ) | ||||||||||
Personnel |
(164 | ) | (166 | ) | (170 | ) | (164 | ) | (180 | ) | ||||||||||
Other general administrative expenses |
(131 | ) | (124 | ) | (130 | ) | (179 | ) | (143 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (42 | ) | (42 | ) | (41 | ) | (39 | ) | ||||||||||
Net operating income |
644 | 625 | 581 | 570 | 507 | |||||||||||||||
Net loan-loss provisions |
(134 | ) | (213 | ) | (111 | ) | (158 | ) | (93 | ) | ||||||||||
Other income |
(36 | ) | (32 | ) | (33 | ) | 16 | (25 | ) | |||||||||||
Profit before taxes |
474 | 380 | 438 | 428 | 389 | |||||||||||||||
Tax on profit |
(78 | ) | (51 | ) | (93 | ) | (93 | ) | (75 | ) | ||||||||||
Profit from continuing operations |
396 | 329 | 344 | 335 | 314 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
396 | 329 | 344 | 335 | 314 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
396 | 329 | 344 | 335 | 314 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
50,932 | 51,174 | 51,225 | 52,007 | 53,464 | |||||||||||||||
Trading portfolio (w/o loans) |
249 | 283 | 363 | 351 | 328 | |||||||||||||||
Available-for-sale financial assets |
13,643 | 13,578 | 14,095 | 16,089 | 17,926 | |||||||||||||||
Due from credit institutions** |
736 | 985 | 1,090 | 875 | 684 | |||||||||||||||
Intangible assets and property and equipment |
721 | 748 | 768 | 639 | 640 | |||||||||||||||
Other assets |
7,193 | 7,697 | 6,495 | 7,382 | 7,203 | |||||||||||||||
Total assets/liabilities & shareholders equity |
73,474 | 74,464 | 74,035 | 77,344 | 80,244 | |||||||||||||||
Customer deposits** |
47,154 | 47,371 | 47,451 | 47,724 | 50,523 | |||||||||||||||
Marketable debt securities** |
2,130 | 2,531 | 2,183 | 2,138 | 752 | |||||||||||||||
Subordinated debt** |
3,231 | 3,096 | 3,096 | 2,944 | 2,965 | |||||||||||||||
Insurance liabilities |
| | | | 0 | |||||||||||||||
Due to credit institutions** |
12,234 | 12,453 | 11,932 | 14,963 | 16,511 | |||||||||||||||
Other liabilities |
2,882 | 3,193 | 3,510 | 3,699 | 2,676 | |||||||||||||||
Shareholders equity*** |
5,844 | 5,821 | 5,863 | 5,877 | 6,818 | |||||||||||||||
Other customer funds under management |
27 | 20 | 4 | 1 | 1 | |||||||||||||||
Mutual funds |
| | | | | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
27 | 20 | 4 | 1 | 1 | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
52,542 | 53,017 | 52,735 | 52,807 | 54,240 |
** | Including all on-balance sheet balances for this item |
*** | Not including profit of the year |
Sovereign Bank
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
430 | 432 | (3 | ) | (0.7 | ) | ||||||||||
Net fees |
95 | 93 | 3 | 2.9 | ||||||||||||
Gains (losses) on financial transactions |
58 | 37 | 21 | 57.2 | ||||||||||||
Other operating income* |
(14 | ) | (16 | ) | 2 | (13.8 | ) | |||||||||
Gross income |
569 | 546 | 23 | 4.2 | ||||||||||||
Operating expenses |
(275 | ) | (237 | ) | (38 | ) | 16.2 | |||||||||
General administrative expenses |
(245 | ) | (213 | ) | (33 | ) | 15.4 | |||||||||
Personnel |
(137 | ) | (118 | ) | (19 | ) | 15.8 | |||||||||
Other general administrative expenses |
(109 | ) | (95 | ) | (14 | ) | 14.9 | |||||||||
Depreciation and amortisation |
(30 | ) | (24 | ) | (6 | ) | 23.7 | |||||||||
Net operating income |
293 | 309 | (15 | ) | (5.0 | ) | ||||||||||
Net loan-loss provisions |
(71 | ) | (98 | ) | 27 | (27.6 | ) | |||||||||
Other income |
(19 | ) | (27 | ) | 8 | (28.4 | ) | |||||||||
Profit before taxes |
203 | 184 | 19 | 10.4 | ||||||||||||
Tax on profit |
(58 | ) | (56 | ) | (2 | ) | 3.2 | |||||||||
Profit from continuing operations |
146 | 128 | 17 | 13.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
146 | 128 | 17 | 13.6 | ||||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
146 | 128 | 17 | 13.6 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Sovereign Bank
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
432 | 411 | 417 | 418 | 430 | |||||||||||||||
Net fees |
93 | 96 | 100 | 85 | 95 | |||||||||||||||
Gains (losses) on financial transactions |
37 | 27 | 39 | 87 | 58 | |||||||||||||||
Other operating income* |
(16 | ) | (16 | ) | (12 | ) | (11 | ) | (14 | ) | ||||||||||
Gross income |
546 | 518 | 545 | 579 | 569 | |||||||||||||||
Operating expenses |
(237 | ) | (227 | ) | (239 | ) | (272 | ) | (275 | ) | ||||||||||
General administrative expenses |
(213 | ) | (198 | ) | (210 | ) | (242 | ) | (245 | ) | ||||||||||
Personnel |
(118 | ) | (113 | ) | (119 | ) | (120 | ) | (137 | ) | ||||||||||
Other general administrative expenses |
(95 | ) | (85 | ) | (91 | ) | (123 | ) | (109 | ) | ||||||||||
Depreciation and amortisation |
(24 | ) | (29 | ) | (30 | ) | (30 | ) | (30 | ) | ||||||||||
Net operating income |
309 | 291 | 306 | 307 | 293 | |||||||||||||||
Net loan-loss provisions |
(98 | ) | (81 | ) | (78 | ) | (117 | ) | (71 | ) | ||||||||||
Other income |
(27 | ) | (22 | ) | (23 | ) | 11 | (19 | ) | |||||||||||
Profit before taxes |
184 | 187 | 204 | 201 | 203 | |||||||||||||||
Tax on profit |
(56 | ) | (60 | ) | (66 | ) | (69 | ) | (58 | ) | ||||||||||
Profit from continuing operations |
128 | 128 | 138 | 132 | 146 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
128 | 128 | 138 | 132 | 146 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
128 | 128 | 138 | 132 | 146 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Sovereign Bank
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
563 | 591 | (28 | ) | (4.8 | ) | ||||||||||
Net fees |
125 | 127 | (2 | ) | (1.4 | ) | ||||||||||
Gains (losses) on financial transactions |
76 | 50 | 26 | 50.7 | ||||||||||||
Other operating income* |
(18 | ) | (22 | ) | 4 | (17.4 | ) | |||||||||
Gross income |
745 | 746 | (1 | ) | (0.1 | ) | ||||||||||
Operating expenses |
(361 | ) | (324 | ) | (37 | ) | 11.4 | |||||||||
General administrative expenses |
(322 | ) | (291 | ) | (31 | ) | 10.6 | |||||||||
Personnel |
(179 | ) | (161 | ) | (18 | ) | 11.0 | |||||||||
Other general administrative expenses |
(143 | ) | (130 | ) | (13 | ) | 10.1 | |||||||||
Depreciation and amortisation |
(39 | ) | (33 | ) | (6 | ) | 18.6 | |||||||||
Net operating income |
385 | 422 | (38 | ) | (8.9 | ) | ||||||||||
Net loan-loss provisions |
(93 | ) | (134 | ) | 41 | (30.6 | ) | |||||||||
Other income |
(25 | ) | (36 | ) | 11 | (31.4 | ) | |||||||||
Profit before taxes |
266 | 252 | 15 | 5.9 | ||||||||||||
Tax on profit |
(75 | ) | (76 | ) | 1 | (1.1 | ) | |||||||||
Profit from continuing operations |
191 | 176 | 16 | 8.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
191 | 176 | 16 | 8.9 | ||||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
191 | 176 | 16 | 8.9 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Sovereign Bank
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
591 | 591 | 589 | 562 | 563 | |||||||||||||||
Net fees |
127 | 138 | 141 | 114 | 125 | |||||||||||||||
Gains (losses) on financial transactions |
50 | 39 | 56 | 120 | 76 | |||||||||||||||
Other operating income* |
(22 | ) | (23 | ) | (17 | ) | (14 | ) | (18 | ) | ||||||||||
Gross income |
746 | 745 | 770 | 781 | 745 | |||||||||||||||
Operating expenses |
(324 | ) | (327 | ) | (338 | ) | (368 | ) | (361 | ) | ||||||||||
General administrative expenses |
(291 | ) | (285 | ) | (296 | ) | (328 | ) | (322 | ) | ||||||||||
Personnel |
(161 | ) | (163 | ) | (168 | ) | (161 | ) | (179 | ) | ||||||||||
Other general administrative expenses |
(130 | ) | (123 | ) | (129 | ) | (167 | ) | (143 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (42 | ) | (42 | ) | (40 | ) | (39 | ) | ||||||||||
Net operating income |
422 | 418 | 432 | 413 | 385 | |||||||||||||||
Net loan-loss provisions |
(134 | ) | (117 | ) | (111 | ) | (158 | ) | (93 | ) | ||||||||||
Other income |
(36 | ) | (32 | ) | (33 | ) | 16 | (25 | ) | |||||||||||
Profit before taxes |
252 | 269 | 288 | 271 | 266 | |||||||||||||||
Tax on profit |
(76 | ) | (86 | ) | (93 | ) | (93 | ) | (75 | ) | ||||||||||
Profit from continuing operations |
176 | 183 | 195 | 177 | 191 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
176 | 183 | 195 | 177 | 191 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
176 | 183 | 195 | 177 | 191 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Corporate Activities
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(513 | ) | (511 | ) | (2 | ) | 0.3 | |||||||||
Net fees |
(13 | ) | (4 | ) | (9 | ) | 216.1 | |||||||||
Gains (losses) on financial transactions |
46 | (74 | ) | 120 | | |||||||||||
Dividends |
14 | 4 | 10 | 242.8 | ||||||||||||
Income from equity-accounted method |
(16 | ) | 1 | (17 | ) | | ||||||||||
Other operating income/expenses |
31 | 28 | 3 | 9.1 | ||||||||||||
Gross income |
(452 | ) | (556 | ) | 105 | (18.8 | ) | |||||||||
Operating expenses |
(249 | ) | (245 | ) | (4 | ) | 1.6 | |||||||||
General administrative expenses |
(214 | ) | (212 | ) | (2 | ) | 0.9 | |||||||||
Personnel |
(78 | ) | (88 | ) | 11 | (12.0 | ) | |||||||||
Other general administrative expenses |
(136 | ) | (124 | ) | (13 | ) | 10.1 | |||||||||
Depreciation and amortisation |
(35 | ) | (33 | ) | (2 | ) | 6.5 | |||||||||
Net operating income |
(700 | ) | (801 | ) | 101 | (12.6 | ) | |||||||||
Net loan-loss provisions |
(15 | ) | (69 | ) | 54 | (78.8 | ) | |||||||||
Other income |
(117 | ) | (187 | ) | 70 | (37.2 | ) | |||||||||
Profit before taxes |
(832 | ) | (1,056 | ) | 224 | (21.2 | ) | |||||||||
Tax on profit |
56 | 222 | (166 | ) | (74.6 | ) | ||||||||||
Profit from continuing operations |
(776 | ) | (834 | ) | 59 | (7.0 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
(776 | ) | (834 | ) | 59 | (7.0 | ) | |||||||||
Minority interests |
(32 | ) | 0 | (32 | ) | | ||||||||||
Attributable profit to the Group |
(744 | ) | (835 | ) | 91 | (10.9 | ) | |||||||||
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Trading portfolio (w/o loans) |
7,476 | 4,833 | 2,643 | 54.7 | ||||||||||||
Available-for-sale financial assets |
30,379 | 21,386 | 8,993 | 42.1 | ||||||||||||
Investments |
900 | 38 | 862 | | ||||||||||||
Goodwill |
25,200 | 23,856 | 1,344 | 5.6 | ||||||||||||
Liquidity lent to the Group |
1,806 | 30,236 | (28,429 | ) | (94.0 | ) | ||||||||||
Capital assigned to Group areas |
73,543 | 69,132 | 4,411 | 6.4 | ||||||||||||
Other assets |
102,191 | 74,185 | 28,006 | 37.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
241,496 | 223,665 | 17,831 | 8.0 | ||||||||||||
Customer deposits* |
17,385 | 11,448 | 5,936 | 51.9 | ||||||||||||
Marketable debt securities* |
66,098 | 64,020 | 2,078 | 3.2 | ||||||||||||
Subordinated debt |
5,505 | 10,000 | (4,495 | ) | (45.0 | ) | ||||||||||
Other liabilities |
73,418 | 59,385 | 14,033 | 23.6 | ||||||||||||
Group capital and reserves** |
79,091 | 78,812 | 279 | 0.4 | ||||||||||||
Other customer funds under management |
| | | | ||||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
88,988 | 85,469 | 3,519 | 4.1 | ||||||||||||
* Including all on-balance sheet balances for this item ** Not including profit of the year |
||||||||||||||||
Resources |
||||||||||||||||
Number of employees (direct & indirect) |
2,331 | 2,250 | 81 | 3.6 |
Corporate Activities
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
(511 | ) | (613 | ) | (553 | ) | (495 | ) | (513 | ) | ||||||||||
Net fees |
(4 | ) | (4 | ) | (2 | ) | (6 | ) | (13 | ) | ||||||||||
Gains (losses) on financial transactions |
(74 | ) | 159 | 286 | 234 | 46 | ||||||||||||||
Dividends |
4 | 17 | 20 | 15 | 14 | |||||||||||||||
Income from equity-accounted method |
1 | 1 | 0 | 3 | (16 | ) | ||||||||||||||
Other operating income/expenses |
28 | 46 | 30 | 24 | 31 | |||||||||||||||
Gross income |
(556 | ) | (394 | ) | (219 | ) | (223 | ) | (452 | ) | ||||||||||
Operating expenses |
(245 | ) | (207 | ) | (203 | ) | (183 | ) | (249 | ) | ||||||||||
General administrative expenses |
(212 | ) | (179 | ) | (173 | ) | (169 | ) | (214 | ) | ||||||||||
Personnel |
(88 | ) | (69 | ) | (78 | ) | (49 | ) | (78 | ) | ||||||||||
Other general administrative expenses |
(124 | ) | (110 | ) | (95 | ) | (120 | ) | (136 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (28 | ) | (30 | ) | (14 | ) | (35 | ) | ||||||||||
Net operating income |
(801 | ) | (601 | ) | (422 | ) | (406 | ) | (700 | ) | ||||||||||
Net loan-loss provisions |
(69 | ) | 87 | 22 | (3 | ) | (15 | ) | ||||||||||||
Other income |
(187 | ) | (143 | ) | (21 | ) | (78 | ) | (117 | ) | ||||||||||
Profit before taxes (w/o capital gains) |
(1,056 | ) | (657 | ) | (422 | ) | (487 | ) | (832 | ) | ||||||||||
Tax on profit |
222 | 63 | 55 | 101 | 56 | |||||||||||||||
Profit from continuing operations (w/o capital gains) |
(834 | ) | (594 | ) | (367 | ) | (387 | ) | (776 | ) | ||||||||||
Net profit from discontinued operations |
| | (19 | ) | 19 | | ||||||||||||||
Consolidated profit (w/o capital gains) |
(834 | ) | (594 | ) | (386 | ) | (368 | ) | (776 | ) | ||||||||||
Minority interests |
0 | 4 | (2 | ) | (22 | ) | (32 | ) | ||||||||||||
Attributable profit to the Group (w/o capital gains) |
(835 | ) | (598 | ) | (384 | ) | (346 | ) | (744 | ) | ||||||||||
Net capital gains and provisions |
| | | (1,670 | ) | | ||||||||||||||
Attributable profit to the Group |
(835 | ) | (598 | ) | (384 | ) | (2,016 | ) | (744 | ) | ||||||||||
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Trading portfolio (w/o loans) |
4,833 | 5,268 | 4,842 | 7,727 | 7,476 | |||||||||||||||
Available-for-sale financial assets |
21,386 | 21,890 | 19,806 | 23,297 | 30,379 | |||||||||||||||
Investments |
38 | 39 | 959 | 908 | 900 | |||||||||||||||
Goodwill |
23,856 | 26,527 | 25,914 | 25,089 | 25,200 | |||||||||||||||
Liquidity lent to the Group |
30,236 | 23,035 | 15,621 | 10,440 | 1,806 | |||||||||||||||
Capital assigned to Group areas |
69,132 | 69,199 | 67,798 | 67,699 | 73,543 | |||||||||||||||
Other assets |
74,185 | 72,618 | 91,989 | 101,749 | 102,191 | |||||||||||||||
Total assets/liabilities & shareholders equity |
223,665 | 218,575 | 226,930 | 236,908 | 241,496 | |||||||||||||||
Customer deposits* |
11,448 | 11,256 | 11,981 | 19,672 | 17,385 | |||||||||||||||
Marketable debt securities* |
64,020 | 61,598 | 61,382 | 62,253 | 66,098 | |||||||||||||||
Subordinated debt |
10,000 | 9,202 | 8,973 | 5,477 | 5,505 | |||||||||||||||
Other liabilities |
59,385 | 61,182 | 69,612 | 72,391 | 73,418 | |||||||||||||||
Group capital and reserves** |
78,812 | 75,337 | 74,982 | 77,115 | 79,091 | |||||||||||||||
Other customer funds under management |
| | | | | |||||||||||||||
Mutual funds |
| | | | | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
85,469 | 82,056 | 82,336 | 87,402 | 88,988 |
* | Including all on-balance sheet balances for this item |
Spain
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,478 | 1,339 | 138 | 10.3 | ||||||||||||
Net fees |
533 | 621 | (87 | ) | (14.1 | ) | ||||||||||
Gains (losses) on financial transactions |
258 | 227 | 31 | 13.5 | ||||||||||||
Other operating income* |
37 | 61 | (24 | ) | (39.8 | ) | ||||||||||
Gross income |
2,306 | 2,248 | 58 | 2.6 | ||||||||||||
Operating expenses |
(1,009 | ) | (1,027 | ) | 17 | (1.7 | ) | |||||||||
General administrative expenses |
(912 | ) | (929 | ) | 17 | (1.8 | ) | |||||||||
Personnel |
(590 | ) | (610 | ) | 20 | (3.2 | ) | |||||||||
Other general administrative expenses |
(322 | ) | (319 | ) | (3 | ) | 1.0 | |||||||||
Depreciation and amortisation |
(97 | ) | (98 | ) | 1 | (0.6 | ) | |||||||||
Net operating income |
1,296 | 1,222 | 75 | 6.1 | ||||||||||||
Net loan-loss provisions |
(774 | ) | (312 | ) | (462 | ) | 148.4 | |||||||||
Other income |
(150 | ) | (75 | ) | (75 | ) | 99.8 | |||||||||
Profit before taxes |
373 | 835 | (462 | ) | (55.4 | ) | ||||||||||
Tax on profit |
(84 | ) | (226 | ) | 142 | (63.0 | ) | |||||||||
Profit from continuing operations |
289 | 609 | (320 | ) | (52.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
289 | 609 | (320 | ) | (52.5 | ) | ||||||||||
Minority interests |
6 | 16 | (10 | ) | (63.5 | ) | ||||||||||
Attributable profit to the Group |
283 | 593 | (310 | ) | (52.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans** |
208,480 | 217,413 | (8,933 | ) | (4.1 | ) | ||||||||||
Trading portfolio (w/o loans) |
69,715 | 42,226 | 27,489 | 65.1 | ||||||||||||
Available-for-sale financial assets |
17,969 | 14,620 | 3,348 | 22.9 | ||||||||||||
Due from credit institutions** |
16,669 | 20,324 | (3,656 | ) | (18.0 | ) | ||||||||||
Intangible assets and property and equipment |
4,539 | 3,952 | 587 | 14.9 | ||||||||||||
Other assets |
15,516 | 8,351 | 7,165 | 85.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
332,887 | 306,886 | 26,001 | 8.5 | ||||||||||||
Customer deposits** |
179,237 | 192,573 | (13,336 | ) | (6.9 | ) | ||||||||||
Marketable debt securities** |
32,076 | 29,045 | 3,031 | 10.4 | ||||||||||||
Subordinated debt** |
803 | 1,215 | (412 | ) | (33.9 | ) | ||||||||||
Insurance liabilities |
511 | 889 | (378 | ) | (42.6 | ) | ||||||||||
Due to credit institutions** |
24,044 | 3,280 | 20,764 | 633.1 | ||||||||||||
Other liabilities |
76,171 | 59,498 | 16,673 | 28.0 | ||||||||||||
Shareholders equity*** |
20,045 | 20,386 | (341 | ) | (1.7 | ) | ||||||||||
Other customer funds under management |
40,660 | 46,795 | (6,135 | ) | (13.1 | ) | ||||||||||
Mutual funds |
27,292 | 31,974 | (4,682 | ) | (14.6 | ) | ||||||||||
Pension funds |
8,983 | 9,602 | (619 | ) | (6.4 | ) | ||||||||||
Managed portfolios |
4,385 | 5,220 | (834 | ) | (16.0 | ) | ||||||||||
Savings-insurance policies |
| | | | ||||||||||||
Customer funds under management |
252,776 | 269,629 | (16,852 | ) | (6.3 | ) | ||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year |
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
5.65 | 11.70 | (6.05 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
43.8 | 45.7 | (1.9 p. | ) | ||||||||||||
NPL ratio |
5.75 | 4.57 | 1.18 p. | |||||||||||||
NPL coverage |
46 | 53 | (7 p. | ) | ||||||||||||
Number of employees (direct & indirect) |
31,809 | 32,192 | (383 | ) | (1.2 | ) | ||||||||||
Number of branches |
4,763 | 4,794 | (31 | ) | (0.6 | ) |
Spain
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,339 | 1,506 | 1,451 | 1,440 | 1,478 | |||||||||||||||
Net fees |
621 | 607 | 573 | 493 | 533 | |||||||||||||||
Gains (losses) on financial transactions |
227 | (10 | ) | (46 | ) | 16 | 258 | |||||||||||||
Other operating income* |
61 | 152 | 61 | 90 | 37 | |||||||||||||||
Gross income |
2,248 | 2,256 | 2,038 | 2,039 | 2,306 | |||||||||||||||
Operating expenses |
(1,027 | ) | (1,028 | ) | (1,018 | ) | (1,015 | ) | (1,009 | ) | ||||||||||
General administrative expenses |
(929 | ) | (927 | ) | (919 | ) | (923 | ) | (912 | ) | ||||||||||
Personnel |
(610 | ) | (614 | ) | (604 | ) | (590 | ) | (590 | ) | ||||||||||
Other general administrative expenses |
(319 | ) | (313 | ) | (315 | ) | (334 | ) | (322 | ) | ||||||||||
Depreciation and amortisation |
(98 | ) | (101 | ) | (99 | ) | (92 | ) | (97 | ) | ||||||||||
Net operating income |
1,222 | 1,229 | 1,020 | 1,024 | 1,296 | |||||||||||||||
Net loan-loss provisions |
(312 | ) | (595 | ) | (724 | ) | (838 | ) | (774 | ) | ||||||||||
Other income |
(75 | ) | (101 | ) | (96 | ) | (133 | ) | (150 | ) | ||||||||||
Profit before taxes |
835 | 532 | 199 | 53 | 373 | |||||||||||||||
Tax on profit |
(226 | ) | (132 | ) | (51 | ) | (27 | ) | (84 | ) | ||||||||||
Profit from continuing operations |
609 | 400 | 148 | 25 | 289 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
609 | 400 | 148 | 25 | 289 | |||||||||||||||
Minority interests |
16 | 13 | 7 | (3 | ) | 6 | ||||||||||||||
Attributable profit to the Group |
593 | 387 | 141 | 29 | 283 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans** |
217,413 | 216,456 | 213,585 | 212,104 | 208,480 | |||||||||||||||
Trading portfolio (w/o loans) |
42,226 | 47,412 | 66,688 | 68,791 | 69,715 | |||||||||||||||
Available-for-sale financial assets |
14,620 | 14,691 | 12,156 | 15,229 | 17,969 | |||||||||||||||
Due from credit institutions** |
20,324 | 16,728 | 15,582 | 14,836 | 16,669 | |||||||||||||||
Intangible assets and property and equipment |
3,952 | 3,937 | 3,792 | 3,796 | 4,539 | |||||||||||||||
Other assets |
8,351 | 9,849 | 8,114 | 13,894 | 15,516 | |||||||||||||||
Total assets/liabilities & shareholders equity |
306,886 | 309,074 | 319,917 | 328,651 | 332,887 | |||||||||||||||
Customer deposits** |
192,573 | 182,192 | 179,225 | 174,268 | 179,237 | |||||||||||||||
Marketable debt securities** |
29,045 | 28,138 | 26,703 | 29,603 | 32,076 | |||||||||||||||
Subordinated debt** |
1,215 | 1,236 | 858 | 855 | 803 | |||||||||||||||
Insurance liabilities |
889 | 837 | 793 | 382 | 511 | |||||||||||||||
Due to credit institutions** |
3,280 | 7,186 | 10,836 | 25,937 | 24,044 | |||||||||||||||
Other liabilities |
59,498 | 68,946 | 81,535 | 77,921 | 76,171 | |||||||||||||||
Shareholders equity*** |
20,386 | 20,538 | 19,967 | 19,686 | 20,045 | |||||||||||||||
Other customer funds under management |
46,795 | 45,276 | 42,244 | 41,197 | 40,660 | |||||||||||||||
Mutual funds |
31,974 | 30,209 | 28,331 | 27,425 | 27,292 | |||||||||||||||
Pension funds |
9,602 | 9,477 | 8,910 | 8,884 | 8,983 | |||||||||||||||
Managed portfolios |
5,220 | 5,590 | 5,003 | 4,888 | 4,385 | |||||||||||||||
Savings-insurance policies |
| | | | | |||||||||||||||
Customer funds under management |
269,629 | 256,842 | 249,029 | 245,923 | 252,776 | |||||||||||||||
** Including all on-balance sheet balances for this item *** Not including profit of the year |
||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
4.57 | 4.81 | 5.15 | 5.49 | 5.75 | |||||||||||||||
NPL coverage |
53 | 49 | 46 | 45 | 46 |
Retail Banking
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,693 | 6,994 | 699 | 10.0 | ||||||||||||
Net fees |
2,221 | 2,093 | 128 | 6.1 | ||||||||||||
Gains (losses) on financial transactions |
309 | 332 | (22 | ) | (6.7 | ) | ||||||||||
Other operating income* |
(55 | ) | 55 | (110 | ) | | ||||||||||
Gross income |
10,168 | 9,473 | 695 | 7.3 | ||||||||||||
Operating expenses |
(4,342 | ) | (4,023 | ) | (319 | ) | 7.9 | |||||||||
General administrative expenses |
(3,897 | ) | (3,595 | ) | (302 | ) | 8.4 | |||||||||
Personnel |
(2,279 | ) | (2,112 | ) | (167 | ) | 7.9 | |||||||||
Other general administrative expenses |
(1,618 | ) | (1,483 | ) | (135 | ) | 9.1 | |||||||||
Depreciation and amortisation |
(445 | ) | (428 | ) | (17 | ) | 3.9 | |||||||||
Net operating income |
5,827 | 5,450 | 377 | 6.9 | ||||||||||||
Net loan-loss provisions |
(3,059 | ) | (2,013 | ) | (1,046 | ) | 52.0 | |||||||||
Other income |
(453 | ) | (380 | ) | (73 | ) | 19.3 | |||||||||
Profit before taxes |
2,315 | 3,057 | (742 | ) | (24.3 | ) | ||||||||||
Tax on profit |
(477 | ) | (707 | ) | 230 | (32.5 | ) | |||||||||
Profit from continuing operations |
1,838 | 2,351 | (512 | ) | (21.8 | ) | ||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | |||||||||||
Consolidated profit |
1,839 | 2,345 | (506 | ) | (21.6 | ) | ||||||||||
Minority interests |
192 | 158 | 34 | 21.3 | ||||||||||||
Attributable profit to the Group |
1,647 | 2,187 | (539 | ) | (24.7 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Total assets |
879,077 | 830,146 | 48,931 | 5.9 | ||||||||||||
Customer loans |
670,702 | 627,624 | 43,079 | 6.9 | ||||||||||||
Customer deposits |
542,022 | 512,922 | 29,099 | 5.7 |
Retail Banking
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
6,994 | 7,180 | 7,190 | 7,369 | 7,693 | |||||||||||||||
Net fees |
2,093 | 2,250 | 2,248 | 2,073 | 2,221 | |||||||||||||||
Gains (losses) on financial transactions |
332 | 430 | 213 | 127 | 309 | |||||||||||||||
Other operating income* |
55 | 23 | (22 | ) | 27 | (55 | ) | |||||||||||||
Gross income |
9,473 | 9,883 | 9,629 | 9,596 | 10,168 | |||||||||||||||
Operating expenses |
(4,023 | ) | (4,125 | ) | (4,215 | ) | (4,415 | ) | (4,342 | ) | ||||||||||
General administrative expenses |
(3,595 | ) | (3,674 | ) | (3,755 | ) | (3,940 | ) | (3,897 | ) | ||||||||||
Personnel |
(2,112 | ) | (2,151 | ) | (2,203 | ) | (2,249 | ) | (2,279 | ) | ||||||||||
Other general administrative expenses |
(1,483 | ) | (1,523 | ) | (1,552 | ) | (1,691 | ) | (1,618 | ) | ||||||||||
Depreciation and amortisation |
(428 | ) | (451 | ) | (460 | ) | (476 | ) | (445 | ) | ||||||||||
Net operating income |
5,450 | 5,758 | 5,414 | 5,181 | 5,827 | |||||||||||||||
Net loan-loss provisions |
(2,013 | ) | (2,527 | ) | (2,691 | ) | (2,563 | ) | (3,059 | ) | ||||||||||
Other income |
(380 | ) | (1,287 | ) | (361 | ) | (443 | ) | (453 | ) | ||||||||||
Profit before taxes |
3,057 | 1,943 | 2,363 | 2,175 | 2,315 | |||||||||||||||
Tax on profit |
(707 | ) | (365 | ) | (543 | ) | (445 | ) | (477 | ) | ||||||||||
Profit from continuing operations |
2,351 | 1,578 | 1,820 | 1,729 | 1,838 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | 3 | (22 | ) | 1 | ||||||||||||
Consolidated profit |
2,345 | 1,578 | 1,823 | 1,708 | 1,839 | |||||||||||||||
Minority interests |
158 | 151 | 96 | 138 | 192 | |||||||||||||||
Attributable profit to the Group |
2,187 | 1,427 | 1,727 | 1,570 | 1,647 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Business volumes |
||||||||||||||||||||
Total assets |
830,146 | 849,019 | 851,198 | 872,710 | 879,077 | |||||||||||||||
Customer loans |
627,624 | 631,470 | 639,764 | 659,573 | 670,702 | |||||||||||||||
Customer deposits |
512,922 | 520,807 | 522,405 | 532,034 | 542,022 |
Retail Banking Continental Europe
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,078 | 1,857 | 221 | 11.9 | ||||||||||||
Net fees |
788 | 746 | 42 | 5.7 | ||||||||||||
Gains (losses) on financial transactions |
196 | 77 | 119 | 154.3 | ||||||||||||
Other operating income* |
(43 | ) | (8 | ) | (35 | ) | 468.1 | |||||||||
Gross income |
3,019 | 2,673 | 347 | 13.0 | ||||||||||||
Operating expenses |
(1,363 | ) | (1,241 | ) | (122 | ) | 9.8 | |||||||||
General administrative expenses |
(1,228 | ) | (1,123 | ) | (105 | ) | 9.4 | |||||||||
Personnel |
(763 | ) | (706 | ) | (57 | ) | 8.1 | |||||||||
Other general administrative expenses |
(466 | ) | (417 | ) | (49 | ) | 11.6 | |||||||||
Depreciation and amortisation |
(135 | ) | (118 | ) | (16 | ) | 13.9 | |||||||||
Net operating income |
1,656 | 1,431 | 225 | 15.7 | ||||||||||||
Net loan-loss provisions |
(1,045 | ) | (522 | ) | (522 | ) | 100.0 | |||||||||
Other income |
(135 | ) | (79 | ) | (56 | ) | 71.1 | |||||||||
Profit before taxes |
476 | 830 | (354 | ) | (42.6 | ) | ||||||||||
Tax on profit |
(90 | ) | (201 | ) | 111 | (55.1 | ) | |||||||||
Profit from continuing operations |
386 | 629 | (243 | ) | (38.6 | ) | ||||||||||
Net profit from discontinued operations |
1 | (6 | ) | 7 | | |||||||||||
Consolidated profit |
387 | 623 | (236 | ) | (37.9 | ) | ||||||||||
Minority interests |
16 | 22 | (6 | ) | (27.3 | ) | ||||||||||
Attributable profit to the Group |
371 | 601 | (230 | ) | (38.3 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Continental Europe
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,857 | 2,101 | 2,056 | 1,989 | 2,078 | |||||||||||||||
Net fees |
746 | 845 | 830 | 748 | 788 | |||||||||||||||
Gains (losses) on financial transactions |
77 | 85 | 72 | 33 | 196 | |||||||||||||||
Other operating income* |
(8 | ) | 20 | (21 | ) | (16 | ) | (43 | ) | |||||||||||
Gross income |
2,673 | 3,051 | 2,937 | 2,754 | 3,019 | |||||||||||||||
Operating expenses |
(1,241 | ) | (1,376 | ) | (1,362 | ) | (1,397 | ) | (1,363 | ) | ||||||||||
General administrative expenses |
(1,123 | ) | (1,246 | ) | (1,233 | ) | (1,265 | ) | (1,228 | ) | ||||||||||
Personnel |
(706 | ) | (783 | ) | (774 | ) | (762 | ) | (763 | ) | ||||||||||
Other general administrative expenses |
(417 | ) | (464 | ) | (459 | ) | (503 | ) | (466 | ) | ||||||||||
Depreciation and amortisation |
(118 | ) | (130 | ) | (129 | ) | (133 | ) | (135 | ) | ||||||||||
Net operating income |
1,431 | 1,674 | 1,575 | 1,356 | 1,656 | |||||||||||||||
Net loan-loss provisions |
(522 | ) | (773 | ) | (945 | ) | (1,073 | ) | (1,045 | ) | ||||||||||
Other income |
(79 | ) | (118 | ) | (103 | ) | (126 | ) | (135 | ) | ||||||||||
Profit before taxes |
830 | 783 | 526 | 157 | 476 | |||||||||||||||
Tax on profit |
(201 | ) | (184 | ) | (99 | ) | (0 | ) | (90 | ) | ||||||||||
Profit from continuing operations |
629 | 600 | 427 | 157 | 386 | |||||||||||||||
Net profit from discontinued operations |
(6 | ) | (0 | ) | 3 | (22 | ) | 1 | ||||||||||||
Consolidated profit |
623 | 599 | 430 | 135 | 387 | |||||||||||||||
Minority interests |
22 | 22 | 14 | 4 | 16 | |||||||||||||||
Attributable profit to the Group |
601 | 578 | 416 | 132 | 371 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Spain
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,310 | 1,191 | 118 | 9.9 | ||||||||||||
Net fees |
442 | 478 | (36 | ) | (7.6 | ) | ||||||||||
Gains (losses) on financial transactions |
127 | 78 | 49 | 62.3 | ||||||||||||
Other operating income* |
(41 | ) | (7 | ) | (35 | ) | 512.5 | |||||||||
Gross income |
1,837 | 1,741 | 96 | 5.5 | ||||||||||||
Operating expenses |
(831 | ) | (847 | ) | 15 | (1.8 | ) | |||||||||
General administrative expenses |
(754 | ) | (770 | ) | 15 | (2.0 | ) | |||||||||
Personnel |
(496 | ) | (510 | ) | 14 | (2.7 | ) | |||||||||
Other general administrative expenses |
(258 | ) | (259 | ) | 1 | (0.5 | ) | |||||||||
Depreciation and amortisation |
(77 | ) | (77 | ) | (0 | ) | 0.1 | |||||||||
Net operating income |
1,006 | 894 | 111 | 12.4 | ||||||||||||
Net loan-loss provisions |
(743 | ) | (313 | ) | (430 | ) | 137.6 | |||||||||
Other income |
(126 | ) | (68 | ) | (58 | ) | 85.7 | |||||||||
Profit before taxes |
137 | 514 | (377 | ) | (73.4 | ) | ||||||||||
Tax on profit |
(18 | ) | (135 | ) | 117 | (87.0 | ) | |||||||||
Profit from continuing operations |
119 | 379 | (260 | ) | (68.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
119 | 379 | (260 | ) | (68.5 | ) | ||||||||||
Minority interests |
4 | 15 | (11 | ) | (73.9 | ) | ||||||||||
Attributable profit to the Group |
115 | 364 | (248 | ) | (68.3 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Spain
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,191 | 1,318 | 1,304 | 1,233 | 1,310 | |||||||||||||||
Net fees |
478 | 478 | 460 | 438 | 442 | |||||||||||||||
Gains (losses) on financial transactions |
78 | 68 | 51 | 28 | 127 | |||||||||||||||
Other operating income* |
(7 | ) | 0 | (15 | ) | (11 | ) | (41 | ) | |||||||||||
Gross income |
1,741 | 1,865 | 1,801 | 1,689 | 1,837 | |||||||||||||||
Operating expenses |
(847 | ) | (847 | ) | (838 | ) | (837 | ) | (831 | ) | ||||||||||
General administrative expenses |
(770 | ) | (768 | ) | (760 | ) | (759 | ) | (754 | ) | ||||||||||
Personnel |
(510 | ) | (513 | ) | (504 | ) | (489 | ) | (496 | ) | ||||||||||
Other general administrative expenses |
(259 | ) | (255 | ) | (256 | ) | (270 | ) | (258 | ) | ||||||||||
Depreciation and amortisation |
(77 | ) | (79 | ) | (78 | ) | (78 | ) | (77 | ) | ||||||||||
Net operating income |
894 | 1,018 | 963 | 852 | 1,006 | |||||||||||||||
Net loan-loss provisions |
(313 | ) | (542 | ) | (711 | ) | (792 | ) | (743 | ) | ||||||||||
Other income |
(68 | ) | (95 | ) | (72 | ) | (130 | ) | (126 | ) | ||||||||||
Profit before taxes |
514 | 381 | 180 | (70 | ) | 137 | ||||||||||||||
Tax on profit |
(135 | ) | (88 | ) | (43 | ) | 9 | (18 | ) | |||||||||||
Profit from continuing operations |
379 | 294 | 137 | (61 | ) | 119 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
379 | 294 | 137 | (61 | ) | 119 | ||||||||||||||
Minority interests |
15 | 11 | 5 | (5 | ) | 4 | ||||||||||||||
Attributable profit to the Group |
364 | 283 | 132 | (56 | ) | 115 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Portugal
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
124 | 154 | (30 | ) | (19.3 | ) | ||||||||||
Net fees |
73 | 71 | 2 | 2.6 | ||||||||||||
Gains (losses) on financial transactions |
65 | (1 | ) | 66 | | |||||||||||
Other operating income* |
1 | 1 | 0 | 40.3 | ||||||||||||
Gross income |
263 | 224 | 38 | 17.2 | ||||||||||||
Operating expenses |
(117 | ) | (121 | ) | 4 | (3.3 | ) | |||||||||
General administrative expenses |
(100 | ) | (105 | ) | 5 | (4.8 | ) | |||||||||
Personnel |
(71 | ) | (73 | ) | 3 | (3.8 | ) | |||||||||
Other general administrative expenses |
(29 | ) | (32 | ) | 2 | (7.0 | ) | |||||||||
Depreciation and amortisation |
(17 | ) | (16 | ) | (1 | ) | 6.4 | |||||||||
Net operating income |
146 | 103 | 42 | 41.2 | ||||||||||||
Net loan-loss provisions |
(130 | ) | (33 | ) | (96 | ) | 289.4 | |||||||||
Other income |
(16 | ) | (8 | ) | (7 | ) | 87.8 | |||||||||
Profit before taxes |
0 | 61 | (61 | ) | (99.7 | ) | ||||||||||
Tax on profit |
3 | (4 | ) | 8 | | |||||||||||
Profit from continuing operations |
3 | 57 | (54 | ) | (94.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
3 | 57 | (54 | ) | (94.3 | ) | ||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | | ||||||||||
Attributable profit to the Group |
3 | 57 | (53 | ) | (93.9 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Portugal
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
154 | 136 | 117 | 114 | 124 | |||||||||||||||
Net fees |
71 | 66 | 69 | 65 | 73 | |||||||||||||||
Gains (losses) on financial transactions |
(1 | ) | (5 | ) | (4 | ) | 3 | 65 | ||||||||||||
Other operating income* |
1 | 0 | 2 | (4 | ) | 1 | ||||||||||||||
Gross income |
224 | 198 | 183 | 179 | 263 | |||||||||||||||
Operating expenses |
(121 | ) | (122 | ) | (123 | ) | (127 | ) | (117 | ) | ||||||||||
General administrative expenses |
(105 | ) | (106 | ) | (106 | ) | (110 | ) | (100 | ) | ||||||||||
Personnel |
(73 | ) | (73 | ) | (74 | ) | (75 | ) | (71 | ) | ||||||||||
Other general administrative expenses |
(32 | ) | (32 | ) | (32 | ) | (35 | ) | (29 | ) | ||||||||||
Depreciation and amortisation |
(16 | ) | (16 | ) | (17 | ) | (17 | ) | (17 | ) | ||||||||||
Net operating income |
103 | 76 | 60 | 52 | 146 | |||||||||||||||
Net loan-loss provisions |
(33 | ) | (39 | ) | (46 | ) | (84 | ) | (130 | ) | ||||||||||
Other income |
(8 | ) | (14 | ) | (19 | ) | 21 | (16 | ) | |||||||||||
Profit before taxes |
61 | 24 | (5 | ) | (11 | ) | 0 | |||||||||||||
Tax on profit |
(4 | ) | (7 | ) | 8 | 28 | 3 | |||||||||||||
Profit from continuing operations |
57 | 17 | 3 | 16 | 3 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
57 | 17 | 3 | 16 | 3 | |||||||||||||||
Minority interests |
0 | (0 | ) | (0 | ) | (0 | ) | (0 | ) | |||||||||||
Attributable profit to the Group |
57 | 17 | 3 | 17 | 3 | |||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
2.08 | 1.75 | 1.68 | 1.45 | 1.43 | |||||||||||||||
Spread loans |
1.96 | 2.06 | 2.15 | 2.23 | 2.34 | |||||||||||||||
Spread deposits |
0.12 | (0.31 | ) | (0.47 | ) | (0.78 | ) | (0.91 | ) |
Retail Banking United Kingdom
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
958 | 1,147 | (188 | ) | (16.4 | ) | ||||||||||
Net fees |
224 | 211 | 13 | 6.2 | ||||||||||||
Gains (losses) on financial transactions |
(20 | ) | 16 | (36 | ) | | ||||||||||
Other operating income* |
2 | 4 | (2 | ) | (42.4 | ) | ||||||||||
Gross income |
1,164 | 1,377 | (213 | ) | (15.5 | ) | ||||||||||
Operating expenses |
(609 | ) | (603 | ) | (6 | ) | 1.0 | |||||||||
General administrative expenses |
(516 | ) | (513 | ) | (3 | ) | 0.7 | |||||||||
Personnel |
(321 | ) | (312 | ) | (9 | ) | 2.8 | |||||||||
Other general administrative expenses |
(196 | ) | (201 | ) | 5 | (2.6 | ) | |||||||||
Depreciation and amortisation |
(93 | ) | (90 | ) | (3 | ) | 3.0 | |||||||||
Net operating income |
555 | 774 | (219 | ) | (28.3 | ) | ||||||||||
Net loan-loss provisions |
(223 | ) | (153 | ) | (70 | ) | 45.9 | |||||||||
Other income |
(53 | ) | (43 | ) | (10 | ) | 24.5 | |||||||||
Profit before taxes |
279 | 579 | (300 | ) | (51.8 | ) | ||||||||||
Tax on profit |
(78 | ) | (171 | ) | 93 | (54.3 | ) | |||||||||
Profit from continuing operations |
201 | 408 | (207 | ) | (50.7 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
201 | 408 | (207 | ) | (50.7 | ) | ||||||||||
Minority interests |
0 | (0 | ) | 0 | | |||||||||||
Attributable profit to the Group |
201 | 408 | (207 | ) | (50.7 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,147 | 1,064 | 1,051 | 1,071 | 958 | |||||||||||||||
Net fees |
211 | 265 | 253 | 223 | 224 | |||||||||||||||
Gains (losses) on financial transactions |
16 | 35 | (7 | ) | (34 | ) | (20 | ) | ||||||||||||
Other operating income* |
4 | 4 | 2 | 4 | 2 | |||||||||||||||
Gross income |
1,377 | 1,367 | 1,299 | 1,263 | 1,164 | |||||||||||||||
Operating expenses |
(603 | ) | (572 | ) | (574 | ) | (598 | ) | (609 | ) | ||||||||||
General administrative expenses |
(513 | ) | (485 | ) | (486 | ) | (516 | ) | (516 | ) | ||||||||||
Personnel |
(312 | ) | (294 | ) | (318 | ) | (337 | ) | (321 | ) | ||||||||||
Other general administrative expenses |
(201 | ) | (190 | ) | (168 | ) | (179 | ) | (196 | ) | ||||||||||
Depreciation and amortisation |
(90 | ) | (88 | ) | (89 | ) | (82 | ) | (93 | ) | ||||||||||
Net operating income |
774 | 795 | 725 | 665 | 555 | |||||||||||||||
Net loan-loss provisions |
(153 | ) | (139 | ) | (171 | ) | (176 | ) | (223 | ) | ||||||||||
Other income |
(43 | ) | (874 | ) | (28 | ) | (15 | ) | (53 | ) | ||||||||||
Profit before taxes |
579 | (218 | ) | 526 | 474 | 279 | ||||||||||||||
Tax on profit |
(171 | ) | 42 | (149 | ) | (116 | ) | (78 | ) | |||||||||||
Profit from continuing operations |
408 | (176 | ) | 377 | 358 | 201 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
408 | (176 | ) | 377 | 358 | 201 | ||||||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | 0 | 0 | |||||||||||||
Attributable profit to the Group |
408 | (176 | ) | 377 | 358 | 201 | ||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
2.08 | 2.00 | 2.01 | 2.03 | 1.98 | |||||||||||||||
Spread loans |
2.40 | 2.40 | 2.46 | 2.53 | 2.57 | |||||||||||||||
Spread deposits |
(0.32 | ) | (0.40 | ) | (0.45 | ) | (0.50 | ) | (0.59 | ) |
Retail Banking United Kingdom
£ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
800 | 979 | (179 | ) | (18.3 | ) | ||||||||||
Net fees |
187 | 180 | 7 | 3.8 | ||||||||||||
Gains (losses) on financial transactions |
(17 | ) | 14 | (31 | ) | | ||||||||||
Other operating income* |
2 | 3 | (1 | ) | (43.7 | ) | ||||||||||
Gross income |
971 | 1,176 | (204 | ) | (17.4 | ) | ||||||||||
Operating expenses |
(508 | ) | (515 | ) | 7 | (1.3 | ) | |||||||||
General administrative expenses |
(431 | ) | (438 | ) | 7 | (1.6 | ) | |||||||||
Personnel |
(267 | ) | (266 | ) | (1 | ) | 0.5 | |||||||||
Other general administrative expenses |
(163 | ) | (171 | ) | 8 | (4.8 | ) | |||||||||
Depreciation and amortisation |
(78 | ) | (77 | ) | (0 | ) | 0.6 | |||||||||
Net operating income |
463 | 661 | (198 | ) | (29.9 | ) | ||||||||||
Net loan-loss provisions |
(186 | ) | (130 | ) | (56 | ) | 42.7 | |||||||||
Other income |
(44 | ) | (36 | ) | (8 | ) | 21.7 | |||||||||
Profit before taxes |
233 | 494 | (261 | ) | (52.9 | ) | ||||||||||
Tax on profit |
(65 | ) | (146 | ) | 81 | (55.3 | ) | |||||||||
Profit from continuing operations |
168 | 348 | (181 | ) | (51.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
168 | 348 | (181 | ) | (51.8 | ) | ||||||||||
Minority interests |
0 | (0 | ) | 0 | | |||||||||||
Attributable profit to the Group |
168 | 348 | (181 | ) | (51.8 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
£ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
979 | 940 | 923 | 917 | 800 | |||||||||||||||
Net fees |
180 | 233 | 222 | 190 | 187 | |||||||||||||||
Gains (losses) on financial transactions |
14 | 30 | (6 | ) | (30 | ) | (17 | ) | ||||||||||||
Other operating income* |
3 | 4 | 2 | 3 | 2 | |||||||||||||||
Gross income |
1,176 | 1,206 | 1,141 | 1,081 | 971 | |||||||||||||||
Operating expenses |
(515 | ) | (505 | ) | (504 | ) | (513 | ) | (508 | ) | ||||||||||
General administrative expenses |
(438 | ) | (428 | ) | (426 | ) | (442 | ) | (431 | ) | ||||||||||
Personnel |
(266 | ) | (260 | ) | (279 | ) | (289 | ) | (267 | ) | ||||||||||
Other general administrative expenses |
(171 | ) | (168 | ) | (147 | ) | (153 | ) | (163 | ) | ||||||||||
Depreciation and amortisation |
(77 | ) | (77 | ) | (78 | ) | (70 | ) | (78 | ) | ||||||||||
Net operating income |
661 | 701 | 636 | 568 | 463 | |||||||||||||||
Net loan-loss provisions |
(130 | ) | (123 | ) | (150 | ) | (151 | ) | (186 | ) | ||||||||||
Other income |
(36 | ) | (759 | ) | (27 | ) | (10 | ) | (44 | ) | ||||||||||
Profit before taxes |
494 | (181 | ) | 459 | 408 | 233 | ||||||||||||||
Tax on profit |
(146 | ) | 34 | (131 | ) | (100 | ) | (65 | ) | |||||||||||
Profit from continuing operations |
348 | (147 | ) | 329 | 308 | 168 | ||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
348 | (147 | ) | 329 | 308 | 168 | ||||||||||||||
Minority interests |
(0 | ) | 0 | (0 | ) | 0 | 0 | |||||||||||||
Attributable profit to the Group |
348 | (147 | ) | 329 | 308 | 168 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,247 | 3,557 | 689 | 19.4 | ||||||||||||
Net fees |
1,127 | 1,048 | 79 | 7.5 | ||||||||||||
Gains (losses) on financial transactions |
82 | 204 | (122 | ) | (59.7 | ) | ||||||||||
Other operating income* |
(95 | ) | (81 | ) | (13 | ) | 16.4 | |||||||||
Gross income |
5,361 | 4,727 | 633 | 13.4 | ||||||||||||
Operating expenses |
(2,101 | ) | (1,941 | ) | (160 | ) | 8.2 | |||||||||
General administrative expenses |
(1,914 | ) | (1,746 | ) | (168 | ) | 9.6 | |||||||||
Personnel |
(1,063 | ) | (975 | ) | (88 | ) | 9.0 | |||||||||
Other general administrative expenses |
(851 | ) | (771 | ) | (80 | ) | 10.4 | |||||||||
Depreciation and amortisation |
(187 | ) | (195 | ) | 8 | (4.0 | ) | |||||||||
Net operating income |
3,260 | 2,786 | 474 | 17.0 | ||||||||||||
Net loan-loss provisions |
(1,734 | ) | (1,243 | ) | (491 | ) | 39.5 | |||||||||
Other income |
(246 | ) | (232 | ) | (14 | ) | 6.2 | |||||||||
Profit before taxes |
1,280 | 1,312 | (32 | ) | (2.4 | ) | ||||||||||
Tax on profit |
(257 | ) | (282 | ) | 25 | (8.8 | ) | |||||||||
Profit from continuing operations |
1,022 | 1,029 | (7 | ) | (0.7 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,022 | 1,029 | (7 | ) | (0.7 | ) | ||||||||||
Minority interests |
175 | 135 | 40 | 29.3 | ||||||||||||
Attributable profit to the Group |
847 | 894 | (47 | ) | (5.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,557 | 3,606 | 3,671 | 3,904 | 4,247 | |||||||||||||||
Net fees |
1,048 | 1,050 | 1,067 | 1,019 | 1,127 | |||||||||||||||
Gains (losses) on financial transactions |
204 | 286 | 111 | 49 | 82 | |||||||||||||||
Other operating income* |
(81 | ) | (122 | ) | (95 | ) | (75 | ) | (95 | ) | ||||||||||
Gross income |
4,727 | 4,820 | 4,755 | 4,896 | 5,361 | |||||||||||||||
Operating expenses |
(1,941 | ) | (1,948 | ) | (2,039 | ) | (2,140 | ) | (2,101 | ) | ||||||||||
General administrative expenses |
(1,746 | ) | (1,744 | ) | (1,827 | ) | (1,910 | ) | (1,914 | ) | ||||||||||
Personnel |
(975 | ) | (960 | ) | (992 | ) | (1,030 | ) | (1,063 | ) | ||||||||||
Other general administrative expenses |
(771 | ) | (784 | ) | (835 | ) | (880 | ) | (851 | ) | ||||||||||
Depreciation and amortisation |
(195 | ) | (204 | ) | (212 | ) | (230 | ) | (187 | ) | ||||||||||
Net operating income |
2,786 | 2,872 | 2,716 | 2,756 | 3,260 | |||||||||||||||
Net loan-loss provisions |
(1,243 | ) | (1,467 | ) | (1,499 | ) | (1,205 | ) | (1,734 | ) | ||||||||||
Other income |
(232 | ) | (273 | ) | (206 | ) | (313 | ) | (246 | ) | ||||||||||
Profit before taxes |
1,312 | 1,132 | 1,010 | 1,238 | 1,280 | |||||||||||||||
Tax on profit |
(282 | ) | (193 | ) | (232 | ) | (266 | ) | (257 | ) | ||||||||||
Profit from continuing operations |
1,029 | 939 | 778 | 973 | 1,022 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,029 | 939 | 778 | 973 | 1,022 | |||||||||||||||
Minority interests |
135 | 129 | 82 | 134 | 175 | |||||||||||||||
Attributable profit to the Group |
894 | 810 | 696 | 839 | 847 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
5,565 | 4,863 | 702 | 14.4 | ||||||||||||
Net fees |
1,477 | 1,433 | 44 | 3.1 | ||||||||||||
Gains (losses) on financial transactions |
107 | 279 | (171 | ) | (61.4 | ) | ||||||||||
Other operating income* |
(124 | ) | (111 | ) | (13 | ) | 11.6 | |||||||||
Gross income |
7,025 | 6,463 | 562 | 8.7 | ||||||||||||
Operating expenses |
(2,753 | ) | (2,654 | ) | (99 | ) | 3.7 | |||||||||
General administrative expenses |
(2,508 | ) | (2,387 | ) | (121 | ) | 5.1 | |||||||||
Personnel |
(1,393 | ) | (1,334 | ) | (60 | ) | 4.5 | |||||||||
Other general administrative expenses |
(1,115 | ) | (1,054 | ) | (61 | ) | 5.8 | |||||||||
Depreciation and amortisation |
(245 | ) | (266 | ) | 21 | (8.0 | ) | |||||||||
Net operating income |
4,272 | 3,810 | 463 | 12.1 | ||||||||||||
Net loan-loss provisions |
(2,272 | ) | (1,699 | ) | (573 | ) | 33.7 | |||||||||
Other income |
(322 | ) | (317 | ) | (6 | ) | 1.8 | |||||||||
Profit before taxes |
1,677 | 1,793 | (116 | ) | (6.5 | ) | ||||||||||
Tax on profit |
(337 | ) | (386 | ) | 49 | (12.6 | ) | |||||||||
Profit from continuing operations |
1,340 | 1,408 | (68 | ) | (4.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,340 | 1,408 | (68 | ) | (4.8 | ) | ||||||||||
Minority interests |
230 | 185 | 44 | 24.0 | ||||||||||||
Attributable profit to the Group |
1,110 | 1,222 | (112 | ) | (9.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
4,863 | 5,181 | 5,184 | 5,263 | 5,565 | |||||||||||||||
Net fees |
1,433 | 1,509 | 1,507 | 1,369 | 1,477 | |||||||||||||||
Gains (losses) on financial transactions |
279 | 408 | 158 | 58 | 107 | |||||||||||||||
Other operating income* |
(111 | ) | (174 | ) | (134 | ) | (100 | ) | (124 | ) | ||||||||||
Gross income |
6,463 | 6,924 | 6,715 | 6,590 | 7,025 | |||||||||||||||
Operating expenses |
(2,654 | ) | (2,799 | ) | (2,879 | ) | (2,885 | ) | (2,753 | ) | ||||||||||
General administrative expenses |
(2,387 | ) | (2,507 | ) | (2,579 | ) | (2,574 | ) | (2,508 | ) | ||||||||||
Personnel |
(1,334 | ) | (1,380 | ) | (1,401 | ) | (1,387 | ) | (1,393 | ) | ||||||||||
Other general administrative expenses |
(1,054 | ) | (1,127 | ) | (1,178 | ) | (1,187 | ) | (1,115 | ) | ||||||||||
Depreciation and amortisation |
(266 | ) | (292 | ) | (300 | ) | (311 | ) | (245 | ) | ||||||||||
Net operating income |
3,810 | 4,125 | 3,836 | 3,705 | 4,272 | |||||||||||||||
Net loan-loss provisions |
(1,699 | ) | (2,101 | ) | (2,117 | ) | (1,611 | ) | (2,272 | ) | ||||||||||
Other income |
(317 | ) | (391 | ) | (292 | ) | (424 | ) | (322 | ) | ||||||||||
Profit before taxes |
1,793 | 1,633 | 1,428 | 1,669 | 1,677 | |||||||||||||||
Tax on profit |
(386 | ) | (280 | ) | (328 | ) | (359 | ) | (337 | ) | ||||||||||
Profit from continuing operations |
1,408 | 1,353 | 1,100 | 1,311 | 1,340 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,408 | 1,353 | 1,100 | 1,311 | 1,340 | |||||||||||||||
Minority interests |
185 | 185 | 116 | 181 | 230 | |||||||||||||||
Attributable profit to the Group |
1,222 | 1,168 | 984 | 1,130 | 1,110 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Brazil
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,097 | 2,622 | 474 | 18.1 | ||||||||||||
Net fees |
727 | 684 | 42 | 6.2 | ||||||||||||
Gains (losses) on financial transactions |
68 | 127 | (59 | ) | (46.6 | ) | ||||||||||
Other operating income* |
(80 | ) | (65 | ) | (15 | ) | 22.5 | |||||||||
Gross income |
3,812 | 3,369 | 443 | 13.1 | ||||||||||||
Operating expenses |
(1,418 | ) | (1,342 | ) | (76 | ) | 5.7 | |||||||||
General administrative expenses |
(1,297 | ) | (1,208 | ) | (89 | ) | 7.4 | |||||||||
Personnel |
(707 | ) | (663 | ) | (44 | ) | 6.6 | |||||||||
Other general administrative expenses |
(590 | ) | (545 | ) | (45 | ) | 8.3 | |||||||||
Depreciation and amortisation |
(122 | ) | (134 | ) | 12 | (9.3 | ) | |||||||||
Net operating income |
2,394 | 2,027 | 366 | 18.1 | ||||||||||||
Net loan-loss provisions |
(1,485 | ) | (1,037 | ) | (448 | ) | 43.2 | |||||||||
Other income |
(220 | ) | (228 | ) | 7 | (3.3 | ) | |||||||||
Profit before taxes |
688 | 762 | (75 | ) | (9.8 | ) | ||||||||||
Tax on profit |
(161 | ) | (181 | ) | 21 | (11.4 | ) | |||||||||
Profit from continuing operations |
527 | 581 | (54 | ) | (9.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
527 | 581 | (54 | ) | (9.3 | ) | ||||||||||
Minority interests |
127 | 101 | 26 | 26.3 | ||||||||||||
Attributable profit to the Group |
400 | 480 | (81 | ) | (16.8 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Brazil
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,622 | 2,653 | 2,683 | 2,865 | 3,097 | |||||||||||||||
Net fees |
684 | 689 | 696 | 649 | 727 | |||||||||||||||
Gains (losses) on financial transactions |
127 | 215 | 94 | 31 | 68 | |||||||||||||||
Other operating income* |
(65 | ) | (112 | ) | (73 | ) | (56 | ) | (80 | ) | ||||||||||
Gross income |
3,369 | 3,445 | 3,400 | 3,490 | 3,812 | |||||||||||||||
Operating expenses |
(1,342 | ) | (1,339 | ) | (1,389 | ) | (1,452 | ) | (1,418 | ) | ||||||||||
General administrative expenses |
(1,208 | ) | (1,194 | ) | (1,239 | ) | (1,287 | ) | (1,297 | ) | ||||||||||
Personnel |
(663 | ) | (641 | ) | (663 | ) | (688 | ) | (707 | ) | ||||||||||
Other general administrative expenses |
(545 | ) | (553 | ) | (577 | ) | (599 | ) | (590 | ) | ||||||||||
Depreciation and amortisation |
(134 | ) | (146 | ) | (150 | ) | (166 | ) | (122 | ) | ||||||||||
Net operating income |
2,027 | 2,106 | 2,011 | 2,038 | 2,394 | |||||||||||||||
Net loan-loss provisions |
(1,037 | ) | (1,249 | ) | (1,213 | ) | (979 | ) | (1,485 | ) | ||||||||||
Other income |
(228 | ) | (269 | ) | (282 | ) | (307 | ) | (220 | ) | ||||||||||
Profit before taxes |
762 | 589 | 516 | 752 | 688 | |||||||||||||||
Tax on profit |
(181 | ) | (107 | ) | (155 | ) | (237 | ) | (161 | ) | ||||||||||
Profit from continuing operations |
581 | 481 | 361 | 515 | 527 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
581 | 481 | 361 | 515 | 527 | |||||||||||||||
Minority interests |
101 | 83 | 54 | 89 | 127 | |||||||||||||||
Attributable profit to the Group |
480 | 399 | 307 | 426 | 400 | |||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
15.84 | 16.17 | 15.41 | 15.44 | 15.17 | |||||||||||||||
Spread loans |
14.72 | 15.05 | 14.23 | 14.44 | 14.44 | |||||||||||||||
Spread deposits |
1.12 | 1.12 | 1.18 | 1.00 | 0.73 |
Retail Banking Brazil
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,059 | 3,585 | 473 | 13.2 | ||||||||||||
Net fees |
952 | 936 | 16 | 1.8 | ||||||||||||
Gains (losses) on financial transactions |
89 | 174 | (85 | ) | (48.9 | ) | ||||||||||
Other operating income* |
(104 | ) | (89 | ) | (15 | ) | 17.4 | |||||||||
Gross income |
4,996 | 4,607 | 389 | 8.4 | ||||||||||||
Operating expenses |
(1,859 | ) | (1,835 | ) | (24 | ) | 1.3 | |||||||||
General administrative expenses |
(1,699 | ) | (1,651 | ) | (48 | ) | 2.9 | |||||||||
Personnel |
(926 | ) | (907 | ) | (20 | ) | 2.2 | |||||||||
Other general administrative expenses |
(773 | ) | (745 | ) | (28 | ) | 3.8 | |||||||||
Depreciation and amortisation |
(159 | ) | (183 | ) | 24 | (13.1 | ) | |||||||||
Net operating income |
3,137 | 2,772 | 365 | 13.2 | ||||||||||||
Net loan-loss provisions |
(1,947 | ) | (1,418 | ) | (529 | ) | 37.3 | |||||||||
Other income |
(289 | ) | (312 | ) | 23 | (7.3 | ) | |||||||||
Profit before taxes |
901 | 1,042 | (141 | ) | (13.5 | ) | ||||||||||
Tax on profit |
(211 | ) | (248 | ) | 37 | (15.1 | ) | |||||||||
Profit from continuing operations |
691 | 794 | (104 | ) | (13.1 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
691 | 794 | (104 | ) | (13.1 | ) | ||||||||||
Minority interests |
167 | 138 | 29 | 21.0 | ||||||||||||
Attributable profit to the Group |
524 | 657 | (133 | ) | (20.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Brazil
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,585 | 3,812 | 3,789 | 3,863 | 4,059 | |||||||||||||||
Net fees |
936 | 991 | 982 | 871 | 952 | |||||||||||||||
Gains (losses) on financial transactions |
174 | 306 | 133 | 37 | 89 | |||||||||||||||
Other operating income* |
(89 | ) | (159 | ) | (103 | ) | (74 | ) | (104 | ) | ||||||||||
Gross income |
4,607 | 4,949 | 4,801 | 4,697 | 4,996 | |||||||||||||||
Operating expenses |
(1,835 | ) | (1,925 | ) | (1,961 | ) | (1,957 | ) | (1,859 | ) | ||||||||||
General administrative expenses |
(1,651 | ) | (1,716 | ) | (1,750 | ) | (1,733 | ) | (1,699 | ) | ||||||||||
Personnel |
(907 | ) | (922 | ) | (936 | ) | (927 | ) | (926 | ) | ||||||||||
Other general administrative expenses |
(745 | ) | (794 | ) | (814 | ) | (807 | ) | (773 | ) | ||||||||||
Depreciation and amortisation |
(183 | ) | (209 | ) | (212 | ) | (224 | ) | (159 | ) | ||||||||||
Net operating income |
2,772 | 3,024 | 2,840 | 2,740 | 3,137 | |||||||||||||||
Net loan-loss provisions |
(1,418 | ) | (1,787 | ) | (1,712 | ) | (1,308 | ) | (1,947 | ) | ||||||||||
Other income |
(312 | ) | (385 | ) | (398 | ) | (415 | ) | (289 | ) | ||||||||||
Profit before taxes |
1,042 | 852 | 730 | 1,017 | 901 | |||||||||||||||
Tax on profit |
(248 | ) | (157 | ) | (219 | ) | (323 | ) | (211 | ) | ||||||||||
Profit from continuing operations |
794 | 695 | 511 | 694 | 691 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
794 | 695 | 511 | 694 | 691 | |||||||||||||||
Minority interests |
138 | 119 | 77 | 120 | 167 | |||||||||||||||
Attributable profit to the Group |
657 | 576 | 434 | 574 | 524 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Brazil
R$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,171 | 5,976 | 1,195 | 20.0 | ||||||||||||
Net fees |
1,682 | 1,560 | 123 | 7.9 | ||||||||||||
Gains (losses) on financial transactions |
157 | 291 | (133 | ) | (45.8 | ) | ||||||||||
Other operating income* |
(185 | ) | (148 | ) | (36 | ) | 24.5 | |||||||||
Gross income |
8,827 | 7,678 | 1,148 | 15.0 | ||||||||||||
Operating expenses |
(3,284 | ) | (3,058 | ) | (226 | ) | 7.4 | |||||||||
General administrative expenses |
(3,003 | ) | (2,752 | ) | (250 | ) | 9.1 | |||||||||
Personnel |
(1,637 | ) | (1,511 | ) | (126 | ) | 8.3 | |||||||||
Other general administrative expenses |
(1,366 | ) | (1,241 | ) | (125 | ) | 10.0 | |||||||||
Depreciation and amortisation |
(282 | ) | (306 | ) | 24 | (7.8 | ) | |||||||||
Net operating income |
5,542 | 4,620 | 922 | 20.0 | ||||||||||||
Net loan-loss provisions |
(3,440 | ) | (2,364 | ) | (1,076 | ) | 45.5 | |||||||||
Other income |
(510 | ) | (519 | ) | 9 | (1.7 | ) | |||||||||
Profit before taxes |
1,592 | 1,737 | (145 | ) | (8.3 | ) | ||||||||||
Tax on profit |
(372 | ) | (413 | ) | 41 | (10.0 | ) | |||||||||
Profit from continuing operations |
1,220 | 1,324 | (104 | ) | (7.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,220 | 1,324 | (104 | ) | (7.8 | ) | ||||||||||
Minority interests |
294 | 229 | 65 | 28.3 | ||||||||||||
Attributable profit to the Group |
926 | 1,095 | (169 | ) | (15.4 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Brazil
R$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
5,976 | 6,090 | 6,181 | 6,911 | 7,171 | |||||||||||||||
Net fees |
1,560 | 1,582 | 1,602 | 1,575 | 1,682 | |||||||||||||||
Gains (losses) on financial transactions |
291 | 493 | 218 | 87 | 157 | |||||||||||||||
Other operating income* |
(148 | ) | (256 | ) | (168 | ) | (137 | ) | (185 | ) | ||||||||||
Gross income |
7,678 | 7,908 | 7,833 | 8,436 | 8,827 | |||||||||||||||
Operating expenses |
(3,058 | ) | (3,075 | ) | (3,200 | ) | (3,505 | ) | (3,284 | ) | ||||||||||
General administrative expenses |
(2,752 | ) | (2,741 | ) | (2,854 | ) | (3,106 | ) | (3,003 | ) | ||||||||||
Personnel |
(1,511 | ) | (1,472 | ) | (1,526 | ) | (1,661 | ) | (1,637 | ) | ||||||||||
Other general administrative expenses |
(1,241 | ) | (1,269 | ) | (1,328 | ) | (1,445 | ) | (1,366 | ) | ||||||||||
Depreciation and amortisation |
(306 | ) | (334 | ) | (346 | ) | (399 | ) | (282 | ) | ||||||||||
Net operating income |
4,620 | 4,834 | 4,633 | 4,931 | 5,542 | |||||||||||||||
Net loan-loss provisions |
(2,364 | ) | (2,864 | ) | (2,793 | ) | (2,387 | ) | (3,440 | ) | ||||||||||
Other income |
(519 | ) | (617 | ) | (649 | ) | (738 | ) | (510 | ) | ||||||||||
Profit before taxes |
1,737 | 1,353 | 1,191 | 1,807 | 1,592 | |||||||||||||||
Tax on profit |
(413 | ) | (247 | ) | (358 | ) | (565 | ) | (372 | ) | ||||||||||
Profit from continuing operations |
1,324 | 1,106 | 834 | 1,242 | 1,220 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,324 | 1,106 | 834 | 1,242 | 1,220 | |||||||||||||||
Minority interests |
229 | 190 | 125 | 215 | 294 | |||||||||||||||
Attributable profit to the Group |
1,095 | 916 | 709 | 1,027 | 926 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Mexico
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
422 | 349 | 73 | 20.8 | ||||||||||||
Net fees |
137 | 124 | 13 | 10.4 | ||||||||||||
Gains (losses) on financial transactions |
7 | 58 | (51 | ) | (88.4 | ) | ||||||||||
Other operating income* |
(8 | ) | (9 | ) | 2 | (18.2 | ) | |||||||||
Gross income |
558 | 521 | 36 | 7.0 | ||||||||||||
Operating expenses |
(223 | ) | (200 | ) | (23 | ) | 11.5 | |||||||||
General administrative expenses |
(196 | ) | (175 | ) | (20 | ) | 11.5 | |||||||||
Personnel |
(111 | ) | (100 | ) | (11 | ) | 11.3 | |||||||||
Other general administrative expenses |
(85 | ) | (76 | ) | (9 | ) | 11.9 | |||||||||
Depreciation and amortisation |
(27 | ) | (24 | ) | (3 | ) | 11.0 | |||||||||
Net operating income |
335 | 322 | 14 | 4.2 | ||||||||||||
Net loan-loss provisions |
(77 | ) | (74 | ) | (3 | ) | 4.1 | |||||||||
Other income |
(2 | ) | (6 | ) | 4 | (65.0 | ) | |||||||||
Profit before taxes |
256 | 242 | 14 | 5.9 | ||||||||||||
Tax on profit |
(25 | ) | (36 | ) | 10 | (28.8 | ) | |||||||||
Profit from continuing operations |
230 | 206 | 24 | 11.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
230 | 206 | 24 | 11.9 | ||||||||||||
Minority interests |
0 | 0 | 0 | 16.6 | ||||||||||||
Attributable profit to the Group |
230 | 206 | 24 | 11.9 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Mexico
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
349 | 350 | 372 | 373 | 422 | |||||||||||||||
Net fees |
124 | 119 | 121 | 121 | 137 | |||||||||||||||
Gains (losses) on financial transactions |
58 | 43 | 5 | 7 | 7 | |||||||||||||||
Other operating income* |
(9 | ) | (5 | ) | (13 | ) | (8 | ) | (8 | ) | ||||||||||
Gross income |
521 | 506 | 485 | 493 | 558 | |||||||||||||||
Operating expenses |
(200 | ) | (210 | ) | (224 | ) | (244 | ) | (223 | ) | ||||||||||
General administrative expenses |
(175 | ) | (186 | ) | (199 | ) | (219 | ) | (196 | ) | ||||||||||
Personnel |
(100 | ) | (100 | ) | (98 | ) | (101 | ) | (111 | ) | ||||||||||
Other general administrative expenses |
(76 | ) | (86 | ) | (102 | ) | (118 | ) | (85 | ) | ||||||||||
Depreciation and amortisation |
(24 | ) | (24 | ) | (24 | ) | (25 | ) | (27 | ) | ||||||||||
Net operating income |
322 | 296 | 261 | 249 | 335 | |||||||||||||||
Net loan-loss provisions |
(74 | ) | (89 | ) | (95 | ) | (85 | ) | (77 | ) | ||||||||||
Other income |
(6 | ) | (1 | ) | 60 | (20 | ) | (2 | ) | |||||||||||
Profit before taxes |
242 | 205 | 226 | 144 | 256 | |||||||||||||||
Tax on profit |
(36 | ) | (34 | ) | (29 | ) | 33 | (25 | ) | |||||||||||
Profit from continuing operations |
206 | 172 | 197 | 176 | 230 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
206 | 172 | 197 | 176 | 230 | |||||||||||||||
Minority interests |
0 | 0 | 0 | 1 | 0 | |||||||||||||||
Attributable profit to the Group |
206 | 171 | 197 | 176 | 230 | |||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
10.67 | 10.44 | 10.26 | 10.32 | 10.65 | |||||||||||||||
Spread loans |
8.58 | 8.40 | 8.27 | 8.36 | 8.69 | |||||||||||||||
Spread deposits |
2.09 | 2.04 | 1.99 | 1.96 | 1.96 |
Retail Banking Mexico
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
552 | 477 | 75 | 15.8 | ||||||||||||
Net fees |
180 | 170 | 10 | 5.8 | ||||||||||||
Gains (losses) on financial transactions |
9 | 79 | (70 | ) | (88.9 | ) | ||||||||||
Other operating income* |
(10 | ) | (13 | ) | 3 | (21.6 | ) | |||||||||
Gross income |
731 | 713 | 18 | 2.6 | ||||||||||||
Operating expenses |
(292 | ) | (273 | ) | (19 | ) | 6.9 | |||||||||
General administrative expenses |
(256 | ) | (240 | ) | (17 | ) | 6.9 | |||||||||
Personnel |
(145 | ) | (136 | ) | (9 | ) | 6.7 | |||||||||
Other general administrative expenses |
(111 | ) | (103 | ) | (7 | ) | 7.2 | |||||||||
Depreciation and amortisation |
(35 | ) | (33 | ) | (2 | ) | 6.4 | |||||||||
Net operating income |
439 | 440 | (0 | ) | (0.1 | ) | ||||||||||
Net loan-loss provisions |
(101 | ) | (101 | ) | 0 | (0.2 | ) | |||||||||
Other income |
(3 | ) | (8 | ) | 5 | (66.4 | ) | |||||||||
Profit before taxes |
335 | 331 | 5 | 1.5 | ||||||||||||
Tax on profit |
(33 | ) | (49 | ) | 16 | (31.7 | ) | |||||||||
Profit from continuing operations |
302 | 282 | 20 | 7.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
302 | 282 | 20 | 7.2 | ||||||||||||
Minority interests |
1 | 0 | 0 | 11.8 | ||||||||||||
Attributable profit to the Group |
302 | 281 | 20 | 7.2 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Mexico
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
477 | 503 | 525 | 502 | 552 | |||||||||||||||
Net fees |
170 | 171 | 171 | 162 | 180 | |||||||||||||||
Gains (losses) on financial transactions |
79 | 62 | 7 | 8 | 9 | |||||||||||||||
Other operating income* |
(13 | ) | (7 | ) | (18 | ) | (10 | ) | (10 | ) | ||||||||||
Gross income |
713 | 728 | 685 | 662 | 731 | |||||||||||||||
Operating expenses |
(273 | ) | (302 | ) | (316 | ) | (329 | ) | (292 | ) | ||||||||||
General administrative expenses |
(240 | ) | (267 | ) | (281 | ) | (296 | ) | (256 | ) | ||||||||||
Personnel |
(136 | ) | (143 | ) | (138 | ) | (135 | ) | (145 | ) | ||||||||||
Other general administrative expenses |
(103 | ) | (124 | ) | (143 | ) | (161 | ) | (111 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (35 | ) | (34 | ) | (33 | ) | (35 | ) | ||||||||||
Net operating income |
440 | 426 | 369 | 333 | 439 | |||||||||||||||
Net loan-loss provisions |
(101 | ) | (128 | ) | (135 | ) | (114 | ) | (101 | ) | ||||||||||
Other income |
(8 | ) | (2 | ) | 85 | (29 | ) | (3 | ) | |||||||||||
Profit before taxes |
331 | 296 | 319 | 189 | 335 | |||||||||||||||
Tax on profit |
(49 | ) | (48 | ) | (41 | ) | 47 | (33 | ) | |||||||||||
Profit from continuing operations |
282 | 248 | 279 | 236 | 302 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
282 | 248 | 279 | 236 | 302 | |||||||||||||||
Minority interests |
0 | 0 | 0 | 1 | 1 | |||||||||||||||
Attributable profit to the Group |
281 | 247 | 278 | 235 | 302 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Mexico
Million pesos
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,172 | 5,754 | 1,418 | 24.6 | ||||||||||||
Net fees |
2,337 | 2,053 | 284 | 13.8 | ||||||||||||
Gains (losses) on financial transactions |
114 | 949 | (835 | ) | (88.0 | ) | ||||||||||
Other operating income* |
(132 | ) | (156 | ) | 24 | (15.6 | ) | |||||||||
Gross income |
9,491 | 8,599 | 891 | 10.4 | ||||||||||||
Operating expenses |
(3,789 | ) | (3,295 | ) | (494 | ) | 15.0 | |||||||||
General administrative expenses |
(3,328 | ) | (2,893 | ) | (435 | ) | 15.0 | |||||||||
Personnel |
(1,889 | ) | (1,646 | ) | (243 | ) | 14.8 | |||||||||
Other general administrative expenses |
(1,440 | ) | (1,247 | ) | (192 | ) | 15.4 | |||||||||
Depreciation and amortisation |
(460 | ) | (402 | ) | (58 | ) | 14.5 | |||||||||
Net operating income |
5,702 | 5,304 | 398 | 7.5 | ||||||||||||
Net loan-loss provisions |
(1,314 | ) | (1,223 | ) | (90 | ) | 7.4 | |||||||||
Other income |
(34 | ) | (93 | ) | 59 | (63.9 | ) | |||||||||
Profit before taxes |
4,355 | 3,988 | 367 | 9.2 | ||||||||||||
Tax on profit |
(433 | ) | (590 | ) | 156 | (26.5 | ) | |||||||||
Profit from continuing operations |
3,921 | 3,398 | 523 | 15.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
3,921 | 3,398 | 523 | 15.4 | ||||||||||||
Minority interests |
7 | 6 | 1 | 20.3 | ||||||||||||
Attributable profit to the Group |
3,914 | 3,393 | 522 | 15.4 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Mexico
Million pesos
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
5,754 | 5,900 | 6,446 | 6,796 | 7,172 | |||||||||||||||
Net fees |
2,053 | 2,005 | 2,106 | 2,205 | 2,337 | |||||||||||||||
Gains (losses) on financial transactions |
949 | 723 | 99 | 160 | 114 | |||||||||||||||
Other operating income* |
(156 | ) | (87 | ) | (223 | ) | (139 | ) | (132 | ) | ||||||||||
Gross income |
8,599 | 8,541 | 8,428 | 9,022 | 9,491 | |||||||||||||||
Operating expenses |
(3,295 | ) | (3,545 | ) | (3,876 | ) | (4,423 | ) | (3,789 | ) | ||||||||||
General administrative expenses |
(2,893 | ) | (3,134 | ) | (3,454 | ) | (3,970 | ) | (3,328 | ) | ||||||||||
Personnel |
(1,646 | ) | (1,681 | ) | (1,698 | ) | (1,837 | ) | (1,889 | ) | ||||||||||
Other general administrative expenses |
(1,247 | ) | (1,453 | ) | (1,756 | ) | (2,132 | ) | (1,440 | ) | ||||||||||
Depreciation and amortisation |
(402 | ) | (411 | ) | (422 | ) | (453 | ) | (460 | ) | ||||||||||
Net operating income |
5,304 | 4,996 | 4,552 | 4,599 | 5,702 | |||||||||||||||
Net loan-loss provisions |
(1,223 | ) | (1,506 | ) | (1,649 | ) | (1,558 | ) | (1,314 | ) | ||||||||||
Other income |
(93 | ) | (20 | ) | 1,020 | (333 | ) | (34 | ) | |||||||||||
Profit before taxes |
3,988 | 3,470 | 3,922 | 2,708 | 4,355 | |||||||||||||||
Tax on profit |
(590 | ) | (568 | ) | (500 | ) | 529 | (433 | ) | |||||||||||
Profit from continuing operations |
3,398 | 2,902 | 3,422 | 3,237 | 3,921 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
3,398 | 2,902 | 3,422 | 3,237 | 3,921 | |||||||||||||||
Minority interests |
6 | 5 | 6 | 12 | 7 | |||||||||||||||
Attributable profit to the Group |
3,393 | 2,896 | 3,416 | 3,225 | 3,914 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Chile
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
403 | 332 | 71 | 21.5 | ||||||||||||
Net fees |
97 | 96 | 0 | 0.2 | ||||||||||||
Gains (losses) on financial transactions |
(7 | ) | 3 | (10 | ) | | ||||||||||
Other operating income* |
(5 | ) | (5 | ) | 0 | (6.4 | ) | |||||||||
Gross income |
489 | 427 | 62 | 14.5 | ||||||||||||
Operating expenses |
(190 | ) | (173 | ) | (17 | ) | 10.1 | |||||||||
General administrative expenses |
(171 | ) | (152 | ) | (19 | ) | 12.7 | |||||||||
Personnel |
(105 | ) | (93 | ) | (12 | ) | 12.7 | |||||||||
Other general administrative expenses |
(66 | ) | (58 | ) | (7 | ) | 12.7 | |||||||||
Depreciation and amortisation |
(19 | ) | (21 | ) | 2 | (8.6 | ) | |||||||||
Net operating income |
299 | 254 | 45 | 17.6 | ||||||||||||
Net loan-loss provisions |
(125 | ) | (87 | ) | (38 | ) | 43.7 | |||||||||
Other income |
(4 | ) | 4 | (8 | ) | | ||||||||||
Profit before taxes |
169 | 171 | (2 | ) | (0.9 | ) | ||||||||||
Tax on profit |
(24 | ) | (30 | ) | 6 | (20.4 | ) | |||||||||
Profit from continuing operations |
146 | 141 | 4 | 3.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
146 | 141 | 4 | 3.2 | ||||||||||||
Minority interests |
47 | 34 | 13 | 39.7 | ||||||||||||
Attributable profit to the Group |
99 | 108 | (9 | ) | (8.4 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Chile
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
332 | 358 | 343 | 377 | 403 | |||||||||||||||
Net fees |
96 | 98 | 91 | 85 | 97 | |||||||||||||||
Gains (losses) on financial transactions |
3 | 12 | (7 | ) | 1 | (7 | ) | |||||||||||||
Other operating income* |
(5 | ) | (3 | ) | (6 | ) | (9 | ) | (5 | ) | ||||||||||
Gross income |
427 | 464 | 421 | 454 | 489 | |||||||||||||||
Operating expenses |
(173 | ) | (179 | ) | (189 | ) | (183 | ) | (190 | ) | ||||||||||
General administrative expenses |
(152 | ) | (159 | ) | (168 | ) | (163 | ) | (171 | ) | ||||||||||
Personnel |
(93 | ) | (102 | ) | (108 | ) | (104 | ) | (105 | ) | ||||||||||
Other general administrative expenses |
(58 | ) | (57 | ) | (60 | ) | (59 | ) | (66 | ) | ||||||||||
Depreciation and amortisation |
(21 | ) | (20 | ) | (21 | ) | (20 | ) | (19 | ) | ||||||||||
Net operating income |
254 | 286 | 233 | 271 | 299 | |||||||||||||||
Net loan-loss provisions |
(87 | ) | (91 | ) | (135 | ) | (90 | ) | (125 | ) | ||||||||||
Other income |
4 | 2 | 21 | 13 | (4 | ) | ||||||||||||||
Profit before taxes |
171 | 197 | 119 | 194 | 169 | |||||||||||||||
Tax on profit |
(30 | ) | (14 | ) | (10 | ) | (32 | ) | (24 | ) | ||||||||||
Profit from continuing operations |
141 | 183 | 109 | 163 | 146 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
141 | 183 | 109 | 163 | 146 | |||||||||||||||
Minority interests |
34 | 45 | 27 | 43 | 47 | |||||||||||||||
Attributable profit to the Group |
108 | 138 | 82 | 120 | 99 | |||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses |
||||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
7.47 | 7.04 | 6.83 | 6.87 | 7.01 | |||||||||||||||
Spread loans |
4.38 | 4.14 | 4.18 | 4.35 | 4.56 | |||||||||||||||
Spread deposits |
3.09 | 2.90 | 2.65 | 2.52 | 2.45 |
Retail Banking Chile
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
529 | 454 | 75 | 16.5 | ||||||||||||
Net fees |
127 | 132 | (5 | ) | (4.0 | ) | ||||||||||
Gains (losses) on financial transactions |
(9 | ) | 4 | (13 | ) | | ||||||||||
Other operating income* |
(6 | ) | (7 | ) | 1 | (10.2 | ) | |||||||||
Gross income |
641 | 584 | 57 | 9.8 | ||||||||||||
Operating expenses |
(249 | ) | (236 | ) | (13 | ) | 5.5 | |||||||||
General administrative expenses |
(224 | ) | (207 | ) | (17 | ) | 8.0 | |||||||||
Personnel |
(138 | ) | (128 | ) | (10 | ) | 8.0 | |||||||||
Other general administrative expenses |
(86 | ) | (80 | ) | (6 | ) | 8.0 | |||||||||
Depreciation and amortisation |
(25 | ) | (29 | ) | 4 | (12.4 | ) | |||||||||
Net operating income |
391 | 347 | 44 | 12.7 | ||||||||||||
Net loan-loss provisions |
(164 | ) | (119 | ) | (45 | ) | 37.7 | |||||||||
Other income |
(6 | ) | 5 | (11 | ) | | ||||||||||
Profit before taxes |
222 | 234 | (12 | ) | (5.0 | ) | ||||||||||
Tax on profit |
(31 | ) | (40 | ) | 10 | (23.7 | ) | |||||||||
Profit from continuing operations |
191 | 193 | (2 | ) | (1.1 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
191 | 193 | (2 | ) | (1.1 | ) | ||||||||||
Minority interests |
62 | 46 | 16 | 33.9 | ||||||||||||
Attributable profit to the Group |
129 | 147 | (18 | ) | (12.2 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Chile
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
454 | 513 | 485 | 509 | 529 | |||||||||||||||
Net fees |
132 | 140 | 129 | 114 | 127 | |||||||||||||||
Gains (losses) on financial transactions |
4 | 17 | (10 | ) | 1 | (9 | ) | |||||||||||||
Other operating income* |
(7 | ) | (4 | ) | (9 | ) | (13 | ) | (6 | ) | ||||||||||
Gross income |
584 | 666 | 595 | 612 | 641 | |||||||||||||||
Operating expenses |
(236 | ) | (257 | ) | (266 | ) | (247 | ) | (249 | ) | ||||||||||
General administrative expenses |
(207 | ) | (228 | ) | (237 | ) | (220 | ) | (224 | ) | ||||||||||
Personnel |
(128 | ) | (146 | ) | (152 | ) | (140 | ) | (138 | ) | ||||||||||
Other general administrative expenses |
(80 | ) | (82 | ) | (85 | ) | (80 | ) | (86 | ) | ||||||||||
Depreciation and amortisation |
(29 | ) | (29 | ) | (30 | ) | (27 | ) | (25 | ) | ||||||||||
Net operating income |
347 | 410 | 329 | 365 | 391 | |||||||||||||||
Net loan-loss provisions |
(119 | ) | (130 | ) | (190 | ) | (121 | ) | (164 | ) | ||||||||||
Other income |
5 | 3 | 29 | 18 | (6 | ) | ||||||||||||||
Profit before taxes |
234 | 283 | 168 | 263 | 222 | |||||||||||||||
Tax on profit |
(40 | ) | (21 | ) | (14 | ) | (43 | ) | (31 | ) | ||||||||||
Profit from continuing operations |
193 | 262 | 154 | 219 | 191 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
193 | 262 | 154 | 219 | 191 | |||||||||||||||
Minority interests |
46 | 65 | 38 | 58 | 62 | |||||||||||||||
Attributable profit to the Group |
147 | 197 | 116 | 161 | 129 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Chile
Ch$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
258,325 | 218,735 | 39,589 | 18.1 | ||||||||||||
Net fees |
61,893 | 63,572 | (1,679 | ) | (2.6 | ) | ||||||||||
Gains (losses) on financial transactions |
(4,173 | ) | 2,162 | (6,335 | ) | | ||||||||||
Other operating income* |
(2,902 | ) | (3,188 | ) | 287 | (9.0 | ) | |||||||||
Gross income |
313,143 | 281,281 | 31,862 | 11.3 | ||||||||||||
Operating expenses |
(121,825 | ) | (113,859 | ) | (7,966 | ) | 7.0 | |||||||||
General administrative expenses |
(109,413 | ) | (99,884 | ) | (9,529 | ) | 9.5 | |||||||||
Personnel |
(67,361 | ) | (61,491 | ) | (5,870 | ) | 9.5 | |||||||||
Other general administrative expenses |
(42,052 | ) | (38,392 | ) | (3,659 | ) | 9.5 | |||||||||
Depreciation and amortisation |
(12,412 | ) | (13,976 | ) | 1,564 | (11.2 | ) | |||||||||
Net operating income |
191,319 | 167,422 | 23,896 | 14.3 | ||||||||||||
Net loan-loss provisions |
(79,990 | ) | (57,274 | ) | (22,715 | ) | 39.7 | |||||||||
Other income |
(2,874 | ) | 2,460 | (5,334 | ) | | ||||||||||
Profit before taxes |
108,455 | 112,608 | (4,153 | ) | (3.7 | ) | ||||||||||
Tax on profit |
(15,069 | ) | (19,466 | ) | 4,397 | (22.6 | ) | |||||||||
Profit from continuing operations |
93,387 | 93,142 | 245 | 0.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
93,387 | 93,142 | 245 | 0.3 | ||||||||||||
Minority interests |
30,268 | 22,287 | 7,981 | 35.8 | ||||||||||||
Attributable profit to the Group |
63,119 | 70,855 | (7,737 | ) | (10.9 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Chile
Ch$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
218,735 | 241,346 | 228,448 | 259,366 | 258,325 | |||||||||||||||
Net fees |
63,572 | 65,958 | 60,862 | 58,755 | 61,893 | |||||||||||||||
Gains (losses) on financial transactions |
2,162 | 8,004 | (4,768 | ) | 806 | (4,173 | ) | |||||||||||||
Other operating income* |
(3,188 | ) | (2,039 | ) | (4,030 | ) | (6,247 | ) | (2,902 | ) | ||||||||||
Gross income |
281,281 | 313,270 | 280,511 | 312,681 | 313,143 | |||||||||||||||
Operating expenses |
(113,859 | ) | (120,617 | ) | (125,589 | ) | (126,194 | ) | (121,825 | ) | ||||||||||
General administrative expenses |
(99,884 | ) | (107,238 | ) | (111,680 | ) | (112,365 | ) | (109,413 | ) | ||||||||||
Personnel |
(61,491 | ) | (68,520 | ) | (71,623 | ) | (71,499 | ) | (67,361 | ) | ||||||||||
Other general administrative expenses |
(38,392 | ) | (38,718 | ) | (40,057 | ) | (40,865 | ) | (42,052 | ) | ||||||||||
Depreciation and amortisation |
(13,976 | ) | (13,379 | ) | (13,910 | ) | (13,829 | ) | (12,412 | ) | ||||||||||
Net operating income |
167,422 | 192,653 | 154,922 | 186,488 | 191,319 | |||||||||||||||
Net loan-loss provisions |
(57,274 | ) | (61,113 | ) | (89,847 | ) | (62,317 | ) | (79,990 | ) | ||||||||||
Other income |
2,460 | 1,478 | 13,895 | 9,052 | (2,874 | ) | ||||||||||||||
Profit before taxes |
112,608 | 133,019 | 78,969 | 133,223 | 108,455 | |||||||||||||||
Tax on profit |
(19,466 | ) | (9,781 | ) | (6,718 | ) | (21,550 | ) | (15,069 | ) | ||||||||||
Profit from continuing operations |
93,142 | 123,238 | 72,252 | 111,673 | 93,387 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
93,142 | 123,238 | 72,252 | 111,673 | 93,387 | |||||||||||||||
Minority interests |
22,287 | 30,492 | 17,825 | 29,496 | 30,268 | |||||||||||||||
Attributable profit to the Group |
70,855 | 92,746 | 54,427 | 82,177 | 63,119 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
410 | 433 | (23 | ) | (5.3 | ) | ||||||||||
Net fees |
82 | 88 | (6 | ) | (6.9 | ) | ||||||||||
Gains (losses) on financial transactions |
52 | 35 | 17 | 48.1 | ||||||||||||
Other operating income* |
81 | 140 | (59 | ) | (42.3 | ) | ||||||||||
Gross income |
625 | 696 | (71 | ) | (10.3 | ) | ||||||||||
Operating expenses |
(268 | ) | (238 | ) | (31 | ) | 13.0 | |||||||||
General administrative expenses |
(238 | ) | (213 | ) | (25 | ) | 11.9 | |||||||||
Personnel |
(133 | ) | (119 | ) | (13 | ) | 11.2 | |||||||||
Other general administrative expenses |
(106 | ) | (94 | ) | (12 | ) | 12.8 | |||||||||
Depreciation and amortisation |
(30 | ) | (24 | ) | (5 | ) | 22.3 | |||||||||
Net operating income |
356 | 458 | (102 | ) | (22.3 | ) | ||||||||||
Net loan-loss provisions |
(58 | ) | (95 | ) | 38 | (39.5 | ) | |||||||||
Other income |
(19 | ) | (27 | ) | 8 | (28.4 | ) | |||||||||
Profit before taxes |
279 | 337 | (57 | ) | (17.0 | ) | ||||||||||
Tax on profit |
(51 | ) | (53 | ) | 2 | (3.0 | ) | |||||||||
Profit from continuing operations |
229 | 284 | (55 | ) | (19.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
229 | 284 | (55 | ) | (19.5 | ) | ||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
229 | 284 | (55 | ) | (19.5 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
433 | 409 | 411 | 406 | 410 | |||||||||||||||
Net fees |
88 | 91 | 99 | 83 | 82 | |||||||||||||||
Gains (losses) on financial transactions |
35 | 24 | 37 | 80 | 52 | |||||||||||||||
Other operating income* |
140 | 121 | 91 | 115 | 81 | |||||||||||||||
Gross income |
696 | 645 | 639 | 683 | 625 | |||||||||||||||
Operating expenses |
(238 | ) | (228 | ) | (240 | ) | (279 | ) | (268 | ) | ||||||||||
General administrative expenses |
(213 | ) | (199 | ) | (210 | ) | (249 | ) | (238 | ) | ||||||||||
Personnel |
(119 | ) | (114 | ) | (120 | ) | (120 | ) | (133 | ) | ||||||||||
Other general administrative expenses |
(94 | ) | (85 | ) | (90 | ) | (130 | ) | (106 | ) | ||||||||||
Depreciation and amortisation |
(24 | ) | (29 | ) | (30 | ) | (30 | ) | (30 | ) | ||||||||||
Net operating income |
458 | 416 | 399 | 404 | 356 | |||||||||||||||
Net loan-loss provisions |
(95 | ) | (148 | ) | (75 | ) | (109 | ) | (58 | ) | ||||||||||
Other income |
(27 | ) | (22 | ) | (23 | ) | 11 | (19 | ) | |||||||||||
Profit before taxes |
337 | 246 | 301 | 305 | 279 | |||||||||||||||
Tax on profit |
(53 | ) | (31 | ) | (62 | ) | (63 | ) | (51 | ) | ||||||||||
Profit from continuing operations |
284 | 215 | 239 | 242 | 229 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
284 | 215 | 239 | 242 | 229 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
284 | 215 | 239 | 242 | 229 | |||||||||||||||
* Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
Other information |
||||||||||||||||||||
Spread |
2.94 | 2.90 | 2.62 | 2.75 | 2.82 | |||||||||||||||
Spread loans |
2.16 | 2.24 | 2.22 | 2.29 | 2.36 | |||||||||||||||
Spread deposits |
0.78 | 0.66 | 0.40 | 0.46 | 0.46 |
Retail Banking USA
US$ million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
537 | 592 | (54 | ) | (9.2 | ) | ||||||||||
Net fees |
108 | 121 | (13 | ) | (10.8 | ) | ||||||||||
Gains (losses) on financial transactions |
68 | 48 | 20 | 42.0 | ||||||||||||
Other operating income* |
106 | 191 | (86 | ) | (44.7 | ) | ||||||||||
Gross income |
818 | 951 | (133 | ) | (14.0 | ) | ||||||||||
Operating expenses |
(352 | ) | (325 | ) | (27 | ) | 8.3 | |||||||||
General administrative expenses |
(313 | ) | (291 | ) | (21 | ) | 7.3 | |||||||||
Personnel |
(174 | ) | (163 | ) | (11 | ) | 6.6 | |||||||||
Other general administrative expenses |
(139 | ) | (128 | ) | (10 | ) | 8.2 | |||||||||
Depreciation and amortisation |
(39 | ) | (33 | ) | (6 | ) | 17.2 | |||||||||
Net operating income |
467 | 627 | (160 | ) | (25.5 | ) | ||||||||||
Net loan-loss provisions |
(75 | ) | (130 | ) | 55 | (42.0 | ) | |||||||||
Other income |
(25 | ) | (36 | ) | 11 | (31.4 | ) | |||||||||
Profit before taxes |
366 | 460 | (94 | ) | (20.4 | ) | ||||||||||
Tax on profit |
(67 | ) | (72 | ) | 5 | (7.0 | ) | |||||||||
Profit from continuing operations |
300 | 388 | (89 | ) | (22.9 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
300 | 388 | (89 | ) | (22.9 | ) | ||||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
300 | 388 | (89 | ) | (22.9 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
US$ million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
592 | 589 | 581 | 545 | 537 | |||||||||||||||
Net fees |
121 | 130 | 139 | 111 | 108 | |||||||||||||||
Gains (losses) on financial transactions |
48 | 35 | 53 | 109 | 68 | |||||||||||||||
Other operating income* |
191 | 174 | 129 | 154 | 106 | |||||||||||||||
Gross income |
951 | 928 | 902 | 919 | 818 | |||||||||||||||
Operating expenses |
(325 | ) | (329 | ) | (338 | ) | (378 | ) | (352 | ) | ||||||||||
General administrative expenses |
(291 | ) | (286 | ) | (296 | ) | (337 | ) | (313 | ) | ||||||||||
Personnel |
(163 | ) | (164 | ) | (169 | ) | (161 | ) | (174 | ) | ||||||||||
Other general administrative expenses |
(128 | ) | (122 | ) | (127 | ) | (176 | ) | (139 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (42 | ) | (42 | ) | (41 | ) | (39 | ) | ||||||||||
Net operating income |
627 | 600 | 564 | 542 | 467 | |||||||||||||||
Net loan-loss provisions |
(130 | ) | (211 | ) | (106 | ) | (147 | ) | (75 | ) | ||||||||||
Other income |
(36 | ) | (32 | ) | (33 | ) | 16 | (25 | ) | |||||||||||
Profit before taxes |
460 | 356 | 425 | 411 | 366 | |||||||||||||||
Tax on profit |
(72 | ) | (45 | ) | (87 | ) | (86 | ) | (67 | ) | ||||||||||
Profit from continuing operations |
388 | 311 | 337 | 325 | 300 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
388 | 311 | 337 | 325 | 300 | |||||||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
388 | 311 | 337 | 325 | 300 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Global Wholesale Banking
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
612 | 561 | 51 | 9.1 | ||||||||||||
Net fees |
319 | 327 | (8 | ) | (2.5 | ) | ||||||||||
Gains (losses) on financial transactions |
440 | 405 | 35 | 8.7 | ||||||||||||
Other operating income* |
38 | 30 | 9 | 29.8 | ||||||||||||
Gross income |
1,409 | 1,322 | 87 | 6.6 | ||||||||||||
Operating expenses |
(407 | ) | (386 | ) | (20 | ) | 5.3 | |||||||||
General administrative expenses |
(370 | ) | (351 | ) | (19 | ) | 5.4 | |||||||||
Personnel |
(242 | ) | (232 | ) | (10 | ) | 4.4 | |||||||||
Other general administrative expenses |
(128 | ) | (119 | ) | (9 | ) | 7.3 | |||||||||
Depreciation and amortisation |
(36 | ) | (35 | ) | (2 | ) | 4.4 | |||||||||
Net operating income |
1,002 | 936 | 67 | 7.1 | ||||||||||||
Net loan-loss provisions |
(54 | ) | 16 | (70 | ) | | ||||||||||
Other income |
(33 | ) | (20 | ) | (13 | ) | 64.6 | |||||||||
Profit before taxes |
916 | 932 | (16 | ) | (1.7 | ) | ||||||||||
Tax on profit |
(256 | ) | (241 | ) | (16 | ) | 6.6 | |||||||||
Profit from continuing operations |
660 | 691 | (32 | ) | (4.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
660 | 691 | (32 | ) | (4.6 | ) | ||||||||||
Minority interests |
57 | 55 | 2 | 4.3 | ||||||||||||
Attributable profit to the Group |
602 | 636 | (34 | ) | (5.3 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Total assets |
288,486 | 274,311 | 14,175 | 5.2 | ||||||||||||
Customer loans |
73,031 | 68,092 | 4,939 | 7.3 | ||||||||||||
Customer deposits |
77,289 | 91,767 | (14,478 | ) | (15.8 | ) |
Global Wholesale Banking
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
561 | 625 | 605 | 624 | 612 | |||||||||||||||
Net fees |
327 | 320 | 284 | 219 | 319 | |||||||||||||||
Gains (losses) on financial transactions |
405 | 126 | 146 | 112 | 440 | |||||||||||||||
Other operating income* |
30 | 112 | 43 | 69 | 38 | |||||||||||||||
Gross income |
1,322 | 1,183 | 1,078 | 1,025 | 1,409 | |||||||||||||||
Operating expenses |
(386 | ) | (414 | ) | (411 | ) | (410 | ) | (407 | ) | ||||||||||
General administrative expenses |
(351 | ) | (380 | ) | (376 | ) | (380 | ) | (370 | ) | ||||||||||
Personnel |
(232 | ) | (249 | ) | (245 | ) | (261 | ) | (242 | ) | ||||||||||
Other general administrative expenses |
(119 | ) | (131 | ) | (131 | ) | (120 | ) | (128 | ) | ||||||||||
Depreciation and amortisation |
(35 | ) | (34 | ) | (35 | ) | (30 | ) | (36 | ) | ||||||||||
Net operating income |
936 | 769 | 667 | 614 | 1,002 | |||||||||||||||
Net loan-loss provisions |
16 | (106 | ) | (42 | ) | (12 | ) | (54 | ) | |||||||||||
Other income |
(20 | ) | 1 | (29 | ) | 12 | (33 | ) | ||||||||||||
Profit before taxes |
932 | 664 | 597 | 615 | 916 | |||||||||||||||
Tax on profit |
(241 | ) | (176 | ) | (165 | ) | (171 | ) | (256 | ) | ||||||||||
Profit from continuing operations |
691 | 488 | 431 | 443 | 660 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
691 | 488 | 431 | 443 | 660 | |||||||||||||||
Minority interests |
55 | 53 | 60 | 46 | 57 | |||||||||||||||
Attributable profit to the Group |
636 | 435 | 372 | 397 | 602 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Business volumes |
||||||||||||||||||||
Total assets |
274,311 | 283,465 | 300,640 | 280,664 | 288,486 | |||||||||||||||
Customer loans |
68,092 | 73,602 | 75,076 | 81,148 | 73,031 | |||||||||||||||
Customer deposits |
91,767 | 86,999 | 80,018 | 75,100 | 77,289 |
Asset Management and Insurance
EUR million
Variation | ||||||||||||||||
Q1 12 | Q1 11 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
30 | 31 | (2 | ) | (5.4 | ) | ||||||||||
Net fees |
96 | 103 | (7 | ) | (6.6 | ) | ||||||||||
Gains (losses) on financial transactions |
1 | 1 | 0 | 49.8 | ||||||||||||
Other operating income* |
102 | 108 | (7 | ) | (6.0 | ) | ||||||||||
Gross income |
229 | 243 | (15 | ) | (6.0 | ) | ||||||||||
Operating expenses |
(77 | ) | (77 | ) | 0 | (0.5 | ) | |||||||||
General administrative expenses |
(68 | ) | (69 | ) | 1 | (1.0 | ) | |||||||||
Personnel |
(39 | ) | (42 | ) | 4 | (8.5 | ) | |||||||||
Other general administrative expenses |
(29 | ) | (27 | ) | (3 | ) | 10.8 | |||||||||
Depreciation and amortisation |
(9 | ) | (9 | ) | (0 | ) | 3.6 | |||||||||
Net operating income |
152 | 166 | (14 | ) | (8.6 | ) | ||||||||||
Net loan-loss provisions |
(0 | ) | (0 | ) | (0 | ) | | |||||||||
Other income |
(5 | ) | (7 | ) | 1 | (18.8 | ) | |||||||||
Profit before taxes |
146 | 159 | (13 | ) | (8.1 | ) | ||||||||||
Tax on profit |
(40 | ) | (34 | ) | (6 | ) | 16.4 | |||||||||
Profit from continuing operations |
106 | 125 | (19 | ) | (14.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
106 | 125 | (19 | ) | (14.8 | ) | ||||||||||
Minority interests |
9 | 5 | 3 | 68.2 | ||||||||||||
Attributable profit to the Group |
98 | 120 | (22 | ) | (18.4 | ) |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.12 | 31.03.11 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Total assets |
26,412 | 33,439 | (7,027 | ) | (21.0 | ) | ||||||||||
Customer loans |
431 | 472 | (41 | ) | (8.7 | ) | ||||||||||
Customer deposits |
6,091 | 4,636 | 1,455 | 31.4 |
Asset Management and Insurance
EUR million
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
31 | 33 | 33 | 37 | 30 | |||||||||||||||
Net fees |
103 | 101 | 106 | 100 | 96 | |||||||||||||||
Gains (losses) on financial transactions |
1 | 8 | (6 | ) | 2 | 1 | ||||||||||||||
Other operating income* |
108 | 108 | 101 | 93 | 102 | |||||||||||||||
Gross income |
243 | 250 | 234 | 231 | 229 | |||||||||||||||
Operating expenses |
(77 | ) | (79 | ) | (80 | ) | (84 | ) | (77 | ) | ||||||||||
General administrative expenses |
(69 | ) | (70 | ) | (71 | ) | (73 | ) | (68 | ) | ||||||||||
Personnel |
(42 | ) | (43 | ) | (43 | ) | (43 | ) | (39 | ) | ||||||||||
Other general administrative expenses |
(27 | ) | (27 | ) | (29 | ) | (30 | ) | (29 | ) | ||||||||||
Depreciation and amortisation |
(9 | ) | (9 | ) | (9 | ) | (11 | ) | (9 | ) | ||||||||||
Net operating income |
166 | 170 | 154 | 147 | 152 | |||||||||||||||
Net loan-loss provisions |
(0 | ) | 0 | (0 | ) | 0 | (0 | ) | ||||||||||||
Other income |
(7 | ) | (1 | ) | (30 | ) | (11 | ) | (5 | ) | ||||||||||
Profit before taxes |
159 | 170 | 124 | 137 | 146 | |||||||||||||||
Tax on profit |
(34 | ) | (34 | ) | (30 | ) | (29 | ) | (40 | ) | ||||||||||
Profit from continuing operations |
125 | 136 | 94 | 108 | 106 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
125 | 136 | 94 | 108 | 106 | |||||||||||||||
Minority interests |
5 | 7 | 6 | 11 | 9 | |||||||||||||||
Attributable profit to the Group |
120 | 129 | 88 | 97 | 98 |
* | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Business volumes |
||||||||||||||||||||
Total assets |
33,439 | 36,281 | 35,453 | 26,227 | 26,412 | |||||||||||||||
Customer loans |
472 | 448 | 450 | 432 | 431 | |||||||||||||||
Customer deposits |
4,636 | 5,352 | 5,508 | 5,727 | 6,091 |
NPL ratio
%
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Continental Europe |
4.53 | 4.76 | 5.04 | 5.18 | 5.42 | |||||||||||||||
Santander Branch Network |
5.99 | 6.73 | 7.70 | 8.47 | 8.90 | |||||||||||||||
Banesto |
4.31 | 4.54 | 4.69 | 5.01 | 5.07 | |||||||||||||||
Portugal |
3.03 | 3.25 | 3.78 | 4.06 | 4.59 | |||||||||||||||
Santander Consumer Finance |
4.99 | 4.74 | 4.50 | 3.97 | 4.05 | |||||||||||||||
Retail Poland (BZ WBK) |
#¡DIV/0! | 6.43 | 6.26 | 4.89 | 4.74 | |||||||||||||||
United Kingdom |
1.73 | 1.81 | 1.86 | 1.84 | 1.82 | |||||||||||||||
Latin America |
4.01 | 4.20 | 4.10 | 4.32 | 4.67 | |||||||||||||||
Brazil |
4.85 | 5.05 | 5.05 | 5.38 | 5.76 | |||||||||||||||
Mexico |
1.58 | 2.45 | 1.78 | 1.82 | 1.61 | |||||||||||||||
Chile |
3.80 | 3.65 | 3.63 | 3.85 | 4.52 | |||||||||||||||
USA |
4.15 | 3.76 | 3.22 | 2.85 | 2.46 | |||||||||||||||
Operating Areas |
3.54 | 3.71 | 3.78 | 3.83 | 3.95 | |||||||||||||||
Total Group |
3.61 | 3.78 | 3.86 | 3.89 | 3.98 | |||||||||||||||
Spain |
4.57 | 4.81 | 5.15 | 5.49 | 5.75 |
NPL coverage
%
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Continental Europe |
62 | 61 | 58 | 56 | 55 | |||||||||||||||
Santander Branch Network |
50 | 47 | 41 | 40 | 40 | |||||||||||||||
Banesto |
52 | 52 | 53 | 53 | 51 | |||||||||||||||
Portugal |
62 | 62 | 53 | 55 | 58 | |||||||||||||||
Santander Consumer Finance |
98 | 103 | 105 | 109 | 108 | |||||||||||||||
Retail Poland (BZ WBK) |
#¡DIV/0! | 67 | 69 | 65 | 66 | |||||||||||||||
United Kingdom |
47 | 43 | 42 | 40 | 40 | |||||||||||||||
Latin America |
107 | 105 | 102 | 97 | 92 | |||||||||||||||
Brazil |
104 | 102 | 100 | 95 | 90 | |||||||||||||||
Mexico |
234 | 165 | 176 | 176 | 195 | |||||||||||||||
Chile |
89 | 89 | 88 | 73 | 68 | |||||||||||||||
USA |
82 | 85 | 93 | 96 | 107 | |||||||||||||||
Operating Areas |
71 | 69 | 66 | 64 | 63 | |||||||||||||||
Total Group |
71 | 69 | 66 | 61 | 62 | |||||||||||||||
Spain |
53 | 49 | 46 | 45 | 46 |
Spreads loans and deposits
%
Q1 11 | Q2 11 | Q3 11 | Q4 11 | Q1 12 | ||||||||||||||||
Santander Branch Network |
||||||||||||||||||||
Spread loans |
1.90 | 1.97 | 2.03 | 2.01 | 2.19 | |||||||||||||||
Spread deposits |
0.05 | 0.56 | 0.65 | 0.53 | 0.51 | |||||||||||||||
SUM |
1.95 | 2.53 | 2.68 | 2.54 | 2.70 | |||||||||||||||
Retail Banking Banesto |
||||||||||||||||||||
Spread loans |
2.03 | 2.08 | 2.12 | 2.16 | 2.33 | |||||||||||||||
Spread deposits |
(0.36 | ) | 0.12 | 0.42 | 0.36 | 0.33 | ||||||||||||||
SUM |
1.67 | 2.20 | 2.54 | 2.52 | 2.66 | |||||||||||||||
Retail Banking Portugal |
||||||||||||||||||||
Spread loans |
1.96 | 2.06 | 2.15 | 2.23 | 2.34 | |||||||||||||||
Spread deposits |
0.12 | (0.31 | ) | (0.47 | ) | (0.78 | ) | (0.91 | ) | |||||||||||
SUM |
2.08 | 1.75 | 1.68 | 1.45 | 1.43 | |||||||||||||||
Santander Consumer Finance |
||||||||||||||||||||
Spread loans |
4.83 | 4.43 | 4.48 | 4.57 | 4.51 | |||||||||||||||
Retail Banking United Kingdom |
||||||||||||||||||||
Spread loans |
2.40 | 2.40 | 2.46 | 2.53 | 2.57 | |||||||||||||||
Spread deposits |
(0.32 | ) | (0.40 | ) | (0.45 | ) | (0.50 | ) | (0.59 | ) | ||||||||||
SUM |
2.08 | 2.00 | 2.01 | 2.03 | 1.98 | |||||||||||||||
Retail Banking Brazil |
||||||||||||||||||||
Spread loans |
14.72 | 15.05 | 14.23 | 14.44 | 14.44 | |||||||||||||||
Spread deposits |
1.12 | 1.12 | 1.18 | 1.00 | 0.73 | |||||||||||||||
SUM |
15.84 | 16.17 | 15.41 | 15.44 | 15.17 | |||||||||||||||
Retail Banking Mexico |
||||||||||||||||||||
Spread loans |
8.58 | 8.40 | 8.27 | 8.36 | 8.69 | |||||||||||||||
Spread deposits |
2.09 | 2.04 | 1.99 | 1.96 | 1.96 | |||||||||||||||
SUM |
10.67 | 10.44 | 10.26 | 10.32 | 10.65 | |||||||||||||||
Retail Banking Chile |
||||||||||||||||||||
Spread loans |
4.38 | 4.14 | 4.18 | 4.35 | 4.56 | |||||||||||||||
Spread deposits |
3.09 | 2.90 | 2.65 | 2.52 | 2.45 | |||||||||||||||
SUM |
7.47 | 7.04 | 6.83 | 6.87 | 7.01 | |||||||||||||||
Retail Banking USA |
||||||||||||||||||||
Spread loans |
2.16 | 2.24 | 2.22 | 2.29 | 2.36 | |||||||||||||||
Spread deposits |
0.78 | 0.66 | 0.40 | 0.46 | 0.46 | |||||||||||||||
SUM |
2.94 | 2.90 | 2.62 | 2.75 | 2.82 |
Risk-weighted assets
EUR million
31.03.11 | 30.06.11 | 30.09.11 | 31.12.11 | 31.03.12 | ||||||||||||||||
Continental Europe |
235,191 | 240,008 | 236,164 | 229,586 | 225,553 | |||||||||||||||
Santander Branch Network |
67,886 | 64,870 | 62,006 | 59,224 | 59,200 | |||||||||||||||
Banesto |
53,818 | 52,122 | 53,885 | 51,251 | 49,293 | |||||||||||||||
Portugal |
22,339 | 22,412 | 22,396 | 20,660 | 19,960 | |||||||||||||||
Santander Consumer |
47,556 | 47,760 | 46,434 | 47,410 | 47,232 | |||||||||||||||
Retail Poland (BZ WBK) |
| 9,353 | 7,677 | 8,003 | 8,756 | |||||||||||||||
United Kingdom |
87,286 | 86,432 | 90,445 | 93,604 | 93,128 | |||||||||||||||
Latin America |
171,431 | 176,039 | 155,566 | 162,195 | 167,495 | |||||||||||||||
Brazil |
105,612 | 109,717 | 92,448 | 99,073 | 101,848 | |||||||||||||||
Mexico |
21,786 | 22,537 | 19,745 | 18,990 | 20,450 | |||||||||||||||
Chile |
23,217 | 23,520 | 21,191 | 22,556 | 23,746 | |||||||||||||||
USA |
46,433 | 46,058 | 47,358 | 47,570 | 48,151 | |||||||||||||||
Operating Areas |
540,341 | 548,537 | 529,533 | 532,955 | 534,327 | |||||||||||||||
Corporate Activities |
33,695 | 31,942 | 29,254 | 33,003 | 35,912 | |||||||||||||||
Total Group |
574,036 | 580,480 | 558,787 | 565,958 | 570,239 |
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||||
Date: April 26, 2012 |
By: |
/s/ José Antonio Álvarez | ||||||
Name: |
José Antonio Álvarez | |||||||
Title: |
Executive Vice President |