USAA Offers Tips to Those Affected by Moore Tornado

USAA is assisting members who have been affected by the severe weather in the Moore/Oklahoma City area. Members can report claims by using USAA’s Mobile App on their iPad®, Android™ or iPhone® smartphones, online at usaa.com/help, or by calling 1-800-531-USAA (8722). USAA already has employees on the ground assisting members and is setting up an onsite claims reporting location beginning tomorrow morning and running from 7 a.m. to 7 p.m. The address is First Command Church of Moore, 301 NE 27th St.

USAA, a leading insurance provider to the military community, offers the following tips to those affected by the storms:

Make Temporary Repairs

• Take reasonable steps to protect your property from further damage — for example, by boarding up windows.
• When it’s safe, photograph debris or destroyed items before having them removed or repaired.
• Save receipts for what you spend, and submit them to your USAA adjuster for reimbursement consideration.
• Beware of contractors who ask for a large amount of money upfront and contractors whose bids are very low. They might cut corners and leave you with problems after they're gone.
• Don't make permanent repairs until a claims adjuster has assessed the damage.

If You Need to Relocate, Keep Your Receipts

Keep records of all additional expenses. Homeowners insurance policies generally provide coverage for additional living expenses if your home is damaged by a covered event. Review your policy coverage under My Documents at usaa.com to see the extent of this kind of coverage and how long it will last. Additionally, it’s important to review and update your contact information on usaa.com, especially if you have temporary contact information.

Prepare For the Adjuster's Visit

After a catastrophe, because of the large number of claims, USAA prioritizes inspections by the severity of the damage to the insured properties. An adjuster will come out as soon as possible. The more information you have about your damages — for example, a description and date of purchase — the faster your claim can be settled.

More news and advice can be found on USAA’s Disaster and Recovery Center at usaa.com/help.

About USAA

USAA provides insurance, banking, investment and retirement products and services to 9.6 million current and former members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving or have honorably served our nation in the U.S. military – and their eligible family members. For more information about USAA, or to learn more about membership, visit usaa.com.

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