Scout® by ServiceSource to Showcase Industry’s First User Nurturing for Customer Success at Marketo Marketing Nation Summit

ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue management, today announced participation at the upcoming Marketo Marketing Nation Summit, taking place on April 7-9 in San Francisco. ServiceSource also announced an upcoming webcast with a guest speaker from leading analyst firm, International Data Corporation (IDC), titled “Three Things Every Aspiring SaaS Company Should Know.”

The Marketo Marketing Nation Summit

When: April 7-9

Where: Booth 240, Moscone Center, 800 Howard Street, San Francisco, CA

Registration: Use code SCO100 to take advantage of ServiceSource’s $100 discount.

Details: Scout is a silver sponsor at The Marketo Marketing Nation Summit 2014. An expected 3,500 people from the marketing community will participate in a three-day event that will feature industry leaders, customer experts, and Marketo partners and executives. Attendees are invited to visit the Scout® team on the exhibitor floor at booth 240 for a live product demonstration and more information regarding the company’s recent Marketo platform integration announcement. Combining the power of predictive analytics with marketing automation across the entire customer lifecycle, the customer success solution helps recurring revenue businesses maximize customer value and accelerate growth in revenue.

Webcast: Three Things Every Aspiring SaaS Company Should Know

When: Thursday, April 17 at 8:00 a.m. PT

Speakers:

• Amy Konary, Webcast Guest Speaker and Research VP at IDC
• Ashley Stirrup, SVP of Solution Marketing at ServiceSource

Registration: Visit http://corporate.servicesource.com/LP=279.

Details: Today, every technology company knows that their future lies in the cloud. Yet, for established hardware and software vendors, making the leap to a SaaS business model is fraught with pitfalls and imminent realities. How do you balance competing priorities of near-term growth while investing in the future? How can you accelerate your time to profitability across the customer lifecycle? How do you leverage your existing people, systems and processes and create a profitable SaaS business – and fast?

Join ServiceSource and IDC analyst, Amy Konary, for an informative webcast to explore the opportunities and challenges for companies making the transition to a SaaS or cloud-based business. The speakers will discuss the top three keys to success to effectively manage the customer lifecycle, how to manage financial expectations in the marketplace, and how usage and consumption insights are the foundation for customer success to drive successful SaaS businesses.

About ServiceSource®

ServiceSource International, Inc. (NASDAQ: SREV) is the global leader in cloud-based recurring revenue management solutions. The company helps customers drive growth and build long-standing relationships across the customer lifecycle with the industry's most comprehensive data management, analytics, automation, and services capabilities. Through Renew OnDemand™, Scout® and proven services, ServiceSource delivers higher subscription, maintenance, and support revenue, improved customer retention, and increased business predictability. Headquartered in the Cloud Corridor of San Francisco, ServiceSource® manages $14.5 billion in recurring revenue for the world's largest and most respected technology and B2B companies. For more information, please go to www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding the benefits of ServiceSource offerings, our managed services, our Renew OnDemand cloud platform and application, and/or our Scout application. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, fluctuations in our quarterly results of operations; the risk of material defects or errors in our software offerings or their failure to meet customer expectations; migrating customers to Renew OnDemand;the ability to integrate Renew OnDemand or Scout with other third-party applications used by our customers; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; our ability to grow the market for service revenue management; our ability to protect our intellectual property rights; the risk of claims that our offerings infringe the intellectual property rights of others; changes in market conditions that impact our ability to sell the Renew OnDemand or Scout solution and/or generate service revenue on our customers' behalf; the possibility that our estimates of service revenue opportunity under management and other metrics may prove inaccurate; demand for our offering that falls short of expectations; our ability to keep customer data and other confidential information secure; our ability to adapt our solution to changes in the market or new competition; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission's website at http://www.sec.gov. All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

Trademarks

ServiceSource, Renew OnDemand, Scout and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.