Service Quality Management (SQM) Worth $2.1 Billion & Telco Customer Experience Management (CEM) Market Worth $2.3 Billion by 2019

Dallas, TX -- (SBWIRE) -- 07/14/2014 -- The report “Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market by Product Type (EFM, Web Analytics, Text Analytics, Speech Analytics), & by Provider Type (ISP, TSP, MSP) - Global Advancements, Worldwide Forecasts & Analysis (2014-2019)” defines and segments the SQM and CEM market into various sub-segments with an in-depth analysis and forecasting of revenues. The report also identifies the factors driving this market, various restraints and opportunities impacting it, along with the technology roadmap and adoption trends.