Southwest Airlines: From Hot Pants to Newfound Nut Badges
July 26, 2015 at 07:30 AM EDT
With all the horror stories about air travel these days, it’s important to note that Southwest Airlines does pretty well in the Koski Research Engagement IQ. It is well known with high positives and low negatives. In fact, two-thirds would accept an invitation to lunch with the CEO. See how...