TravelCenters of America LLC (TravelCenters), operator of TA® and Petro Stopping Centers® branded travel centers, today announced the results of the ninth annual “Voted Best” survey. The TA survey independently conducted during October, 2015, by Overdrive Magazine, garnered professional driver feedback on truck stop services and amenities.
Area | Category | Driver Preference | ||||||
Overall | Best Truck Stop Experience | 5 to 1 | ||||||
Most Comprehensive Driver Services
Most Trustworthy Brand |
8 to 1
3 to 1 | |||||||
Employees |
Best Employees
Most Respectful to Drivers |
2 to 1
3 to 1 | ||||||
Best Employee Understanding of Truckers
Friendliest Maintenance Write-up Staff |
3 to 1
4 to 1 | |||||||
Friendliest Restaurant Staff
Most Trusted to Perform Job Right Maintenance Staff Best Customer Service Process |
5 to 1
7 to 1 3 to 1 | |||||||
Fuel | Quickest Fueling Time | 2 to 1 | ||||||
Easiest to Maneuver Fueling Lanes
Best Winterized Fuel |
4 to 1
3 to 1 | |||||||
Parking Lots | Largest | 6 to 1 | ||||||
Easiest to Maneuver | 5 to 1 |
TRAVELCENTERS OF AMERICA DOMINATES DRIVER SURVEY -2 | |||||||||
Area | Category | Driver Preference | |||||||
Showers & | Cleanest Showers | 3 to 1 | |||||||
Restrooms | Best Shower Amenities | 4 to 1 | |||||||
Cleanest Restrooms | 2 to 1 | ||||||||
Restaurants | Best Overall Experience | 6 to 1 | |||||||
Best Overall Food | 7 to 1 | ||||||||
Healthiest Menus | 6 to 1 | ||||||||
Best Coffee | 2 to 1 | ||||||||
Best Breakfast | 4 to 1 | ||||||||
Best Buffets | 9 to 1 | ||||||||
Stores | Best Travel Stores | 3 to 1 | |||||||
Best Trucker Merchandise
Best Electronic Merchandise |
5 to 1
3 to 1 | ||||||||
Truck Repair & | Best Overall Maintenance Shops | 4 to 1 | |||||||
Maintenance |
Most Complete Services
Most Competent Technicians |
7 to 1
5 to 1 | |||||||
Best Roadside Assistance | 4 to 1 | ||||||||
Best Warranty
Best Lubrication/PM |
11 to 1
2 to 1 | ||||||||
Driver Comforts | Best Smart Phone Application | 2 to 1 | |||||||
Best Fitness Facilities | 8 to 1 | ||||||||
Best Laundry Facilities | 4 to 1 | ||||||||
Best Driver Lounges/Movie Rooms | 4 to 1 | ||||||||
Community | Best in Giving Back to Trucking | 3 to 1 | |||||||
Outreach |
“Our goal as a business is tied to understanding and fulfilling customer needs and one of the best tools we have to measure our standing against our competition is this annual survey,” said Tom O’Brien, President and CEO of TravelCenters. “Once again drivers have shown their preference for all of the amenities we offer at our full-service facilities. Those services, coupled with the friendliness and competence shown by all of our employees, add up to our goal of showing professional drivers the respect they deserve and ensure their visit will be a positive one,” he added.
About TravelCenters of America LLC
TravelCenters
of America LLC (TravelCenters), headquartered in Westlake, Ohio,
conducts business in 43 states and Canada , principally under the TA®
and Petro Stopping Centers® travel center brands and the Minit Mart
convenience store brand. For more information on TravelCenters, TA, and
Petro Stopping Centers, please visit www.ta-petro.com.
For more information on Minit Mart, please visit www.minitmart.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151117006969/en/
Contacts:
Tom Liutkus, 440-808-7364
tliutkus@ta-petro.com