Synovus (NYSE: SNV) has won 28 awards in the 2016 Greenwich Excellence Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated by Greenwich Associates, 30 received awards for small business banking and 37 for middle market banking. Only one bank won more awards than Synovus.
“This year’s Greenwich Excellence Awards demonstrate our continued focus on client relationships and providing individualized financial advice and services,” said Kessel D. Stelling, chairman and CEO of Synovus. “As the vital small business and middle market segments become increasingly competitive, Synovus’ culture, people, and our focus on consultative relationships continue to make the difference. We are proud and honored to be recognized by Greenwich Associates for providing such exceptional service.”
Synovus won 16 awards for Small Business Banking, with national recognition for:
- Overall Satisfaction
- Proactively Provides Advice
- Branch Satisfaction
- Industry Expertise
- Likelihood to Recommend
- Overall Satisfaction (Cash Management)
- Accuracy of Operations (Cash Management)
- Customer Service (Cash Management)
- Ease of Product Implementation (Cash Management)
- Product Capabilities (Cash Management)
- Sales Specialist Performance (Cash Management)
- Cash Management Specialist, Quality of Advice (Cash Management)
Synovus won 12 Middle Market Banking awards and was recognized nationally for:
- Overall Satisfaction
- Proactively Provides Advice
- Industry Expertise
- Likelihood to Recommend
- Overall Satisfaction (Cash Management)
- Accuracy of Operations (Cash Management)
- Customer Service (Cash Management)
- Functionality and Range of Online Service (Cash Management)
- Product Capabilities (Cash Management)
Synovus was also honored with seven South Regional awards, including four in Small Business Banking for “Overall Satisfaction,” “Proactively Provides Advice,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management)”. In Middle Market Banking, Synovus earned three regional awards for “Overall Satisfaction,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management).”
The Greenwich Excellence Awards recognize exceptional service quality to small and middle market businesses. To determine the winners, Greenwich Associates interviewed nearly 15,000 small businesses with sales of $1-$10 million and 15,000 middle-market firms with sales of $10-$500 million across the country.
Greenwich Associates announced the 2016 Small Business Award winners February 14, and the 2016 Middle Market Banking Award winners February 15.
Synovus Financial Corp. is a financial services company based in Columbus, Georgia, with approximately $30 billion in assets. Synovus provides commercial and retail banking, investment, and mortgage services to customers through 28 locally-branded divisions, 248 branches, and 328 ATMs in Georgia, Alabama, South Carolina, Florida, and Tennessee. Synovus Bank, a wholly owned subsidiary of Synovus, was recognized as one of America's Most Reputable Banks by American Banker and the Reputation Institute in 2016 and 2015, and was named “Best Regional Bank, Southeast” by MONEY Magazine for 2016-17. Synovus is on the web at synovus.com, on Twitter @synovus, and on LinkedIn at http://linkedin.com/company/synovus.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170216006040/en/
Contacts:
Lee Underwood, 706-644-0528
Media and
Public Relations Manager
