Leap Selects Convergys for Long-Term Managed Services Agreements

Leap Wireless International, Inc. (NASDAQ:LEAP), the parent company of Cricket Communications, Inc., a leading provider of unlimited wireless services, today announced that Cricket has signed a multi-year managed services agreement with Convergys Corporation (NYSE: CVG) for the implementation and ongoing management of its new billing system. The new BSS/OSS solution will be implemented by Convergys, and will be based on Convergys’ Active Mediation and Rating and Billing Manager product offerings.

To help facilitate a seamless transition of customer billing from its current provider, VeriSign, to Convergys, Leap also announced that Cricket purchased VeriSign’s billing system software and simultaneously entered into a transition services agreement with Convergys for billing services using the existing VeriSign software until the conversion to the new system is complete. At the same time, Convergys acquired VeriSign’s relationships with other customers utilizing VeriSign’s billing system and Convergys will now provide billing services to those customers. Cricket anticipates a smooth transition and expects there will be no disruption to normal billing activities.

“Cricket’s decision to transition our customer billing in this manner was based on three critical customer experience requirements: reliability, efficiency and scalability,” said Keith Buckley, senior vice president, supply chain management and operations projects for Cricket. “Transitioning VeriSign’s software enables us to efficiently and cost effectively maintain the current billing system while taking advantage of Convergys’ years of experience in billing system operations supporting multiple customers. Convergys also has a successful track record of smoothly transitioning carrier billing systems to their billing system and we look forward to partnering to develop new products and services which will benefit Cricket customers.”

“We believe that the new state-of-the-art Convergys billing system will help address the scalability needs of our business,” said Dave Truzinski, senior vice president and chief information officer for Cricket. “We believe this system has capabilities that will improve the timeliness and accuracy of billing, enhance the speed to market for our innovative products and services and deliver an ‘always on’ customer service and sales environment. Convergys is a recognized leader in the migration of systems like these and we look forward to the improvements it will make in the way we serve our customers.”

The new Convergys solution will serve as the core of Cricket’s billing and customer care platform, and its scalable capabilities will allow Cricket to consolidate all customer account and transaction information into a single, convergent solution. In addition, the solution’s rating flexibility will provide support for service convergence across voice, high-speed data, and content delivery services. These capabilities will be critical in helping Cricket to expand its growing portfolio of wireless voice, broadband and prepaid service offerings and are projected to lower the total cost of billing and customer care operations.

“We are pleased to have signed both a transition service agreement and a master managed services agreement with Cricket to assist it in the transition to a next-generation billing solution,” said Bob Lento, president of Information Management for Convergys. “We expect that this transition will be seamless and transparent to Cricket’s nearly four million customers across the country, and that the new solution will provide significant competitive and operational benefits to Cricket.”

About Leap

Leap provides innovative, high-value wireless services to a fast-growing, young and ethnically diverse customer base. With the value of unlimited wireless services as the foundation of its business, Leap pioneered its Cricket service. The Company and its joint ventures now operate in 30 states and hold licenses in 35 of the top 50 U.S. markets. Through its affordable, flat-rate service plans, Cricket offers customers a choice of unlimited voice, text, data and mobile Web services. Headquartered in San Diego, Calif., Leap is traded on the NASDAQ Global Select Market under the ticker symbol "LEAP." For more information, please visit www.leapwireless.com.

Leap is a U.S. registered trademark and the Leap logo is a trademark of Leap. Cricket, Jump, the Cricket “K” and Flex Bucket are U.S. registered trademarks of Cricket. In addition, the following are trademarks or service marks of Cricket: Cricket By Week, Cricket Choice, Cricket Connect, Cricket Nation and Cricket PAYGo. All other trademarks are the property of their respective owners.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 83 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements reflect management’s current expectations based on currently available operating, financial and competitive information, but are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those anticipated in or implied by the forward-looking statements. Our forward-looking statements include our discussions regarding the transition of our current billing system and the anticipated performance capabilities of our new billing system and are generally identified with words such as “believe,” “expect,” “intend,” “plan,” “could,” “may” and similar expressions. Risks, uncertainties and assumptions that could affect our forward-looking statements include, among other things, our ability to manage our planned future growth and the transition and implementation of our billing system and platform and other factors detailed in the section entitled “Risk Factors” included in our periodic reports filed with the SEC, including our Quarterly Report on Form 10-Q for the quarter ended September 30, 2008.

All forward-looking statements included in this news release should be considered in the context of these risks. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Investors and prospective investors are cautioned not to place undue reliance on our forward-looking statements.