UPS: Christmas Delivery Delays Caused by 'Perfect Storm'
December 26, 2013 at 07:37 AM EST
"We're terribly sorry," United Parcel Service (NYSE: UPS ) spokeswoman Natalie Black told CNN . Black’s comments were made in response to numerous complaints from customers who did not receive packages promised for delivery by Christmas. Black blamed recent severe weather in the Dallas area, excess holiday volume, a shorter shopping