NICE (Nasdaq:NICE) today announced that the NICE Trading Recording solution has been certified to support Skype for Business Server, Microsoft’s next generation unified communications software. The certification ensures that financial institutions can now use the same reliable, secure and scalable recording platform used in their trading floors for the back office. NICE Trading Recording has the ability to capture all voice interactions across different channels, such as front-end, back office and mobile phones, to help ensure regulatory compliance.
With this new certification, Microsoft and NICE continue to strengthen their long-standing partnership, while extending NICE’s existing broad reach in the financial compliance market.
NICE Trading Recording is an innovative recording solution designed to help financial institutions with essential capabilities such as retention, retrieval, advanced search, and monitoring. It supports a secure and automated process that documents all access to call recordings and delivers instant call retrieval and replay to the workstation. As more and more financial institutions are using Microsoft’s Skype for Business, NICE has adapted its NICE Trading Recording solution to support the growing and diverse forms of communications that customers need to capture.
"We are pleased to see NICE certify its Trading Recording solution for Skype for Business Server 2015 and extend the communication experience for organizations to achieve more,” said Andrew Bybee, Principal Group Product Manager for Skype for Business, Microsoft.
Christopher Wooten, Executive Vice President, Vertical Markets, NICE, said: “With the already extensive number of NICE Trading Recording deployments in trading floors throughout the world, Microsoft Skype for Business certification is an important and logical step to expand our opportunities for integration into the financial sector. NICE is deeply committed to providing our customers with a rich portfolio of solutions that contain the latest innovations and integrations to meet their regulatory compliance needs.”
About NICE
NICE (Nasdaq:NICE) is the worldwide leading
provider of enterprise software solutions that empower organizations to
make smarter decisions based on advanced analytics of structured and
unstructured data. NICE solutions help the world’s largest organizations
deliver better customer service, ensure compliance, combat fraud and
safeguard citizens. Over 25,000 organizations in more than 150
countries, including over 80 of the Fortune 100 companies, are using
NICE solutions. www.nice.com
Trademark Note: Actimize, the Actimize logo, NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. and/or its subsidiaries. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: http://www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release
contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on the
current expectations of the management of NICE Ltd. (the Company) only,
and are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ materially
from those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) and the resulting uncertainties;
changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies
and personnel; loss of market share; pressure on pricing resulting from
competition; and inability to maintain certain marketing and
distribution arrangements. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the Company's
reports filed from time to time with the Securities and Exchange
Commission, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as
of the date of this press release, and the Company undertakes no
obligation to update or revise them, except as required by law.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161019005644/en/
Contacts:
Press Contact:
Cindy Morgan-Olson,
+1-212-851-8842
cindy.morgan-olson@niceactimize.com
or
Investors:
Marty
Cohen, +1-212-574-3635
ir@nice.com
or
NICE
Systems Ltd.
Yisca Erez, +972-9-775-3798
ir@nice.com