New Technology Will Reduce Waiting Room Times and Increase Patient Satisfaction
PRLog - July 19, 2015 - ATLANTA -- Clearwave Corporation is pleased to announce a new client relationship with ENT (Ear, Nose and Throat) of Georgia North with offices all over Atlanta including: Alpharetta, Suwanee, Midtown, Decatur, Marietta/East Cobb, Johns Creek, Lawrenceville, St. Josephs, Snellville & Woodstock.
Ear, Nose and Throat of Georgia is a group of Board Certified Otolaryngology specialists & Audiologists dedicated to providing a comprehensive range of high quality ear, nose & throat care. The providers have been serving the Greater Metro Atlanta area for over 20 years treating patients from infancy to adulthood using the latest treatments & technologies to ensure the highest quality of care.
ENT of Georgia North has implemented Clearwave, a self-service patient registration system and platform in order to help improve the accuracy and efficiency in which patients check in and register within four of their North offices, St. Josephs, Decatur, Alpharetta and Suwanee. The Clearwave system helps patients avoid standing in lines, reduces trips to and from the front desk and also eliminates the need to fill out the same paper work for each visit.
“Initially our main goal in implementing Clearwave was to streamline our registration process and to better our performance in the area of patient verification and insurance eligibility. Clearwave’s registration solution has accomplished this and more. An unexpected consequence of implementation has been that our patients enjoy their experience more due to the ease of registration and check in and the reduction of time spent in the waiting room,” commented Christina Sorah, Operations Manager, ENT of Georgia North.
“Studies have shown that patients who are made to wait in the waiting room, or don’t feel as if their time has been respected, will not return to that provider. Clearwave not only performs important patient eligibility and registration but helps alleviate the common problems that accompany trying to do all of the paperwork manually,” stated Gerard White, president & CEO of Clearwave Corporation. “Clearwave is very excited to be working with such an enterprising group of physicians.”
Clearwave’s state of the art patient registration station tightly integrates with any PM or HIS including: Nextgen, Allscripts, Cerner, GE, Greenway, McKesson, Meditech, and SRS Soft. Data from the patient’s driver’s license and insurance cards is read using optical character recognition, eliminating typos and speeding up registration. Clearwave is connected to over 700 insurance companies, providing real-time insurance verification.
“We are thrilled to have ENT of Georgia North on our list of satisfied customers. They understand the value of creating a registration environment that meets the needs of the organization, while at the same time increases patient satisfaction and efficiency,” commented Eric Anderson, COO of Clearwave Corporation.
About Clearwave Corporation
Clearwave's mission has been, and remains, to standardize and automate administrative and patient-facing services that providers manage to serve patients, comply with federal/state regulations and maximize revenue cycle performance. Clearwave accomplishes this by aligning the provider's existing systems to communicate and gather information more effectively. This is achieved by full integration with numerous HIS, PMS and EHR software products.
For more information: (678) 738-1120 or visit http://www.clearwaveinc.com.
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ENT of Georgia North Joins the Clearwave Patient Registration User Family
July 19, 2015 at 19:58 PM EDT
