Jessica Word Named President of Word & Brown General Agency

Jessica Word has been named president of Word & Brown General Agency, effective immediately. Word has been serving as the company’s executive vice president of operations since 2007.

Jessica Word, President, Word & Brown General Agency (Photo: Business Wire)

“Jessica brings to her new position a passion and background that will be critical in leading the general agency during this period of tremendous change and challenge in healthcare,” said John Word, co-founder of The Word & Brown Companies. In echoing those sentiments, co-founder Edward “Rusty” Brown, Jr., said that he is “confident that Jessica’s energy and experience will serve us well as we strive to support our broker community with innovative sales tools, the latest technology, and the outstanding service that have long been the hallmark of Word & Brown.”

Word has been with The Word & Brown Companies since 2000. For the past six years she has directly managed small and mid-sized group underwriting, broker services, customer care, program management and plan maintenance, while also providing strategic oversight on all information technology initiatives. Under her guidance the general agency has achieved significant systems enhancements, new and refreshed websites, and ongoing Affordable Care Act (ACA) updates including many proprietary one-of-a-kind broker tools and cutting-edge quoting and enrollment solutions. Last month, for example, the company announced the availability of four custom-built “calculators” to help brokers determine if their clients are subject to the ACA mandate. The calculators are the latest addition to Word & Brown’s Health Reform Resource Center, which helps brokers, consumers and small business owners understand and comply with the new requirements contained in the ACA.

Word has a RHU (registered health underwriter) designation and holds a bachelor’s degree in business administration from California State University, Fullerton. She currently serves as vice president of communications and public affairs for the Orange County Association of Health Underwriters.

Word & Brown General Agency is part of The Word & Brown Companies, which provides insurance services through more than 55,000 brokers to hundreds of thousands of individuals and almost 60,000 employers with nearly 6.5 million eligible employees. The organization also offers broker-assisted and direct-to-consumer online sales of individual and family health and Medicare plans and accident, dental, vision and life insurance coverage. Included in The Word & Brown Companies are: CHOICE Administrators®, the nation’s leader in developing and administrating employee-choice health benefit programs; CONEXIS, providing benefits solutions to clients nationwide, with expertise in COBRA and HIPAA administrative services, direct bill services, and flexible benefits administration, including flexible spending accounts and Section 132 commuter benefits; Quotit® Corporation, the leading Internet application service provider for the health insurance/employee benefits industry; and HealthCompare, which works with brokers and carriers to help individuals and families easily research, compare, buy and enroll in the right health insurance plan at the right price. For more information, visit www.wordandbrowncompanies.com.

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