Link-In Benefits Signs 3-Year Deal with Novitex

Novitex, the leading North American professional services company in the document outsourcing industry, announced today that it has been contracted to support the inbound and outbound communication needs of Link-In Benefits, a recently launched Veterans advocacy company serving Medicare Advantage companies and their Veteran Members.

Link-in Benefits helps Medicare Advantage plans identify members who are Veterans, and then helps those Veterans understand their benefits to enable them to make more informed health care decisions. Link-In Benefits expects to bring on several Medicare Advantage carriers in 2016 and anticipates helping thousands of their Veteran members throughout the country.

Link-In Benefits has chosen Novitex to help the organization support its increasing volumes of outbound and inbound communications. Novitex will manage the advocacy group’s outbound production and fulfillment work and inbound scanning of program enrollment, welcome kit, and regulatory communications. The work will be completed at Novitex’s MegaCenter East, a secure, cloud-enabled document processing facility. Novitex adheres to strict security and confidentiality standards and regulations, such as Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) Act.

“We are laser-focused on our mission, which is to help Medicare Advantage Veterans understand and access all of the Veterans benefits they have earned. Back office operations enable our mission, and this partnership ensures that we have a premier partner from our first day of services,” said Sean Libby, President of Link-In Benefits. “We needed a vendor like Novitex that not only had the right experience, expertise, and capabilities, but also had the ability to scale with us as we expand.”

“With our scalable technology and infrastructure, Novitex is unique in its ability to support growing organizations like Link-In Benefits,” said Irina Novoselsky, President of Novitex. “Given our commitment to our Veteran population, it also is a privilege to help Link-In Benefits connect with our heroes to ensure that they gain access to the care they deserve.”

About Link-In Benefits: Link-In Benefits helps managed care organizations to maximize revenue and minimize risk while serving their Veteran population. Our product helps Veterans enroll in and maximize the value of Veterans benefit programs. Our technology-first approach enables us to identify Veterans, help them to understand the benefits available to them, and guide them to make smart choices about their health care. For more information, visit http://www.linkinbenefits.com.

About Novitex: Novitex is a technology-based, managed services provider that offers a range of mail, print, communications and back office solutions. With a suite of offerings, Novitex manages and connects a document’s full life cycle, breaking down operational silos to create more efficient, cost-effective workflows. For nearly 30 years, Fortune 500, AmLaw 200 and federal clients have depended on Novitex to manage their business processes. Today, we support more than 400 clients across North America with our tech-driven, end-to-end solutions and more than 8,000 employees. Novitex was formed in 2013 following an acquisition by funds affiliated with Apollo Global Management (APO). For more information, visit Novitex.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20160629005192/en/