ServiceNow Kicks off Nine-City Global Event Series

ServiceNow (NYSE: NOW), the enterprise cloud company, today kicks off the NowForum® series of events. In its fourth year, ServiceNow® NowForum events are dedicated to showing CIOs, IT and line-of-business professionals how they can increase the productivity, and service management experience for IT, customer service, security and HR through the ServiceNow Platform.

The NowForum events will come to nine cities: Paris (Oct. 4), Frankfurt (Oct. 6), New York City (Oct. 13), Amsterdam (Oct. 25), Federal NowForum, Washington, D.C. (Oct. 26), London (Oct. 27), Dallas (Nov. 1), Singapore (Nov. 1) and Melbourne (Nov. 10).

The events are expected to draw more than 7,000 professionals from the world’s most innovative organizations. More than half of the sessions are delivered by customers.

At the one-day events, attendees will:

• Attend customer-led presentations on topics such as IT, HR, customer service management, security operations and Service Integration and Management (SIAM).
• Hear executive keynotes that focus on managing, enabling and operating the service revolution to reach new levels of productivity and user satisfaction.
• Connect with peers and ServiceNow solution experts.
• Learn about ServiceNow’s newest innovations and product roadmaps.

A recent ServiceNow survey quantifies the dramatic gap between the services we seek out in our personal lives and those that we tolerate at work. This service experience gap is driven by outdated, unstructured manual tools such as email and spreadsheets that drain enterprise productivity. By defining, structuring and automating work in HR, legal, finance, customer service and across departments with service management technology, ServiceNow can help customers streamline time-consuming manual tasks and get needed visibility into enterprise services.

“This year’s NowForum is all about demonstrating how our most innovative customers are evolving work services to make it easier and faster to get work done,” said Dave Wright, chief strategy officer, ServiceNow. “This service revolution is happening now. It’s redefining how we engage with each other and everything around us.”

Accenture is the Diamond Level sponsor for Paris, Frankfurt, Amsterdam, London, New York and Dallas, and is the Platinum Level sponsor for Federal NowForum, Washington, D.C., Singapore and Melbourne. The Federal NowForum in Washington, D.C., will draw professionals from all corners of the federal enterprise. CSRA is the Diamond Level sponsor for this event. In addition, 270 ServiceNow partners will be showcasing their offerings as part of the expos in each city.

For more information or to register to attend the NowForum nearest you, please visit http://www.servicenow.com/nowforum.html.

About ServiceNow

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department of the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit www.servicenow.com.

ServiceNow, NowForum and the ServiceNow logo are trademarks or registered trademarks of ServiceNow.

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