Delta Private Jets is focused on providing the most exclusive, luxurious, and seamless travel solution in the private jet industry by announcing seven leaders joining the company from Delta Air Lines.
“The appointment of talent in sales, operations, maintenance, and safety, as well as a chief legal counsel, validates the commitment to accelerating the innovation and execution required to surpass our service level expectations,” said David Sneed, Executive Vice President and Chief Operating Officer of Delta Private Jets. “Our approach is built on deep relationships that foster knowledge and skill sharing with Delta.”
The addition of Jeff Fehlis, Robert Bourrier, Patrick Busscher, Michael Trent, Barry Behnfeldt, Mark Carroll, and Clint Foss is a testament to Delta’s commitment to grow the Delta Private Jets brand and enhance the overall client experience, led by strategic and innovative leaders to build a sustainable competitive advantage, drive revenue, and deliver a truly unique and seamless private-to-commercial travel solution.
Jeff Fehlis has joined Delta Private Jets as Vice President of Sales. Jeff previously served as the Managing Director, Global Sales for Delta. He led the Global Agency Sales group team that focused on maximizing worldwide revenue, strengthening both internal and external relationships, and managing partnerships with Delta's largest Travel Management Companies (TMC). In addition, he coordinated a matrix organization including Sales Development, EMEA, Latin America and Asia Pacific teams to manage TMC business on a global scale. His career in the industry spans nearly 30 years of airline sales leadership across two major carriers and includes global corporate and trade sales, sponsorships and promotions, strategic market planning, and corporate citizenship.
Robert Bourrier, who previously served as Delta’s District Sales Manager – Seattle District and West Region Analytics, is joining Delta Private Jets as the Director of Sales and Analytics. In his previous role at Delta, Robert was responsible for a global portfolio including world-class brands such as Amazon, Nordstrom and Starbucks across four states. Robert also developed an analytical tool suite that was implemented across Delta’s Global Sales network. Throughout his 17-year career in the airline industry, Robert has proven to be a top performer in all of the roles he has held. These have included several key lines of business such as Government, Military, Automotive Global Agency, and Global Corporate.
Jeff and Robert will be focused on unifying Delta’s unparalleled commercial sales and service strategies and analytics at Delta Private Jets. Their track record for amplifying sales by creating a customer-centric culture will strengthen Delta Private Jets’ position in the private jet industry.
Delta Private Jets is dedicated to building a world-class maintenance enterprise, following the industry-leading best practices of Delta TechOps. To further strengthen Delta Private Jets’ operation, Patrick Busscher, a 35-year Delta veteran will transition from his role as General Manager – Operations Support to serve as the Director of Maintenance Control for Delta Private Jets. Patrick brings extensive experience in maintenance, fleet reliability, and maintenance control from Delta. He will oversee the day-to-day maintenance operations of the fleet and work closely with all operating groups to ensure the best customer service.
Michael Trent will also join the Delta Private Jets maintenance team and serve as Director – Aircraft Reliability. Michael brings more than 10 years of proven leadership from Delta, in both finance and operational performance. Trent will be responsible for fleet reliability improvements on all Delta Private Jets aircraft, utilizing historical data and individual aircraft trends. He will also work across business units to develop business models and performance metrics at all levels of the organization. Both Patrick and Michael will report to Lee Gossett, a 26-year Delta veteran and Delta Private Jets’ Senior Vice President of Maintenance.
Barry Behnfeldt, a seasoned Delta Captain, joins Delta Private Jets as the Director of Flight Operations. Working closely with the operators, pilots, and crew, Barry will be focused on flight operations efficiency, FAA communication, and ongoing process and training improvement. He has 18 years of experience flying with Delta where he also served as Special Assignment Supervisor to the Managing Director of Flying Operations, overseeing nine chief pilot offices, as well as the Flight Operations Military Liaison responsible for over 1,300 active reserve pilots. Barry also served as a Captain in the U.S. Navy flying the F/A-18 for over 30 years.
Clint Foss is an Associate in the corporate practice at Dorsey & Whitney LLP, where he advises clients on commercial transactions, including drafting and negotiating various supply, services, and licensing agreements. Clint will be joining Delta Private Jets as Chief Legal Counsel. Clint has worked extensively with Delta, including an earlier full-time secondment to the Delta Legal Department in Atlanta in 2016. Before practicing law, Clint worked for Boeing Commercial Airplanes for five years in various finance and supply chain roles.
Delta Private Jets, the longest continuous holder of the coveted ARG/US Platinum safety rating of any Part 135 operator in the world, consistently maintains the highest achievable ratings from the third-party safety and industry best-practices auditors, and is currently Wyvern Wingman-recommended and IS-BAO Stage 2-compliant. Mark Carroll will continue this tradition of excellence in safety as the new Director of Safety, Security and Compliance at Delta Private Jets. In Mark’s most recent role as General Manager - Flight Safety Programs at Delta, he was responsible for the management and growth of safety programs including: Aviation Safety Action Program (ASAP), Flight Operational Quality Assurance (FOQA), Special Winter Operations Airport (SWOA), Line Safety Coordinator (LSC), and Investigations. During his tenure, Mark played a pivotal role in the Delta/Northwest merger and led the effort to expand the use of safety data at the airline.
“These additions to our leadership team will be instrumental in transforming our customer service platform and is sure to have an exceptional impact on the way we operate daily. This is a transformational time at Delta Private Jets, and we are dedicated to becoming the industry leader by creating travel solutions that meet our customers’ every need,” said Sneed. The commitment to the leadership of Delta Private Jets through Delta’s engagement is a reflection of the dedication to serving our clients in the manner they should expect form a world-class highly innovative organization.
About Delta Private Jets
Delta Private Jets, Inc., a wholly owned subsidiary of Delta Air Lines (NYSE: DAL), provides aircraft charter services, aircraft management and its distinctive Delta Private Jets Card. The company operates an FBO (Fixed Base Operation), the Delta Jet Center, at the Cincinnati/Northern Kentucky International Airport (CVG), as well as the Tech Service Center, a comprehensive Maintenance, Repair and Overhaul facility (MRO). Delta Private Jets combines more than 30 years of experience serving the needs of luxury travelers for business and pleasure with the resources of one of the world's largest airlines to provide a truly innovative travel solution. With more than 70 WI-FI equipped aircraft in the fleet (light, mid-size, super-midsize and large), Delta Private Jets consistently receives awards for outstanding customer service and has continuously held the coveted ARGUS Platinum safety rating longer than any other operator in the world. Flights are operated by Delta Private Jets, Inc., an FAA-certificated Part 135 air carrier, or by another FAA-certificated Part 135 or Part 121 air carrier. Additional information is available at deltaprivatejets.com.
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Contacts:
Amy McGahan, 216-241-3027
amcgahan@dix-eaton.com
