Appian, an innovative global provider of business process management (BPM) technology, had a significant presence at last week’s Gartner Business Process Management Summit 2008 in Las Vegas, NV. Appian was a Premier Sponsor of the event, which featured presentations from the company and from Appian customer Concur. This level of participation highlights Appian’s position as a leader in the BPM market.
Gartner has stated, "The BPMS market is the second-fastest-growing middleware market segment; Gartner estimates that the BPMS market will have a compound annual growth rate of more than 24% from 2006 to 2011." (Gartner, Inc. "Magic Quadrant for Business Process Management Suites, 2007" by J. Hill, et al. December 14, 2007). In the same report, Appian was positioned in the Leaders quadrant.
Bruce Grenfell, senior director of governance services for Concur, delivered a presentation called “Business Process Management: The Road to Improved Profitability.” The presentation focused on Concur’s experience utilizing Appian’s BPM platform, Appian Enterprise, to improve performance, management and measurement across a host of non-generic processes. Mr. Grenfell stated that with 48 managed processes implemented, Concur has seen an average 20 percent reduction in elapsed time for process completion, with an estimated annual cost avoidance of greater than $700,000 from Appian. Mr. Grenfell also outlined the “soft ROI” benefits Concur has seen, including evidence of process redesign due to process owners monitoring their processes and identifying bottlenecks, decreased staff training time, increased staff satisfaction and retention, and improved process quality.
Matthew Calkins, Appian president and chief executive officer, gave a talk entitled “Three Dimensions of Successful BPM.” He defined the first dimension as determining the appropriate action – processes that allow and include the input of people, and that transcend corporate boundaries – stressing that complete participation is required for BPM success. Dimension two focused on optimizing that action, and Mr. Calkins gave examples of optimization through better, more accurate decision-making and through increased efficiencies. He defined dimension three as evolving to match the present, and ultimately, the future state of the business.
Malcolm Ross, Appian’s director of product management, hosted a Solution Provider Session on the topic of “Quantifying Results From Your BPM Initiative.” Mr. Ross explored how leading companies have deployed BPM to realize real value in their organizations, with an emphasis on setting up BPM environments to accurately measure results and continuously improve process performance.
Mr. Calkins concluded, “In my opinion, the Gartner Business Process Management Summit is a very important conference, gathering leading vendors, luminaries, and cutting-edge end-user companies to share experiences and insights. We are proud that Appian was so well-represented at such a prestigious event.”
About Appian
Appian is the BPM pure-play expert. Appian leads the market in BPM innovation, delivering comprehensive, flexible and easy-to-use solutions customized to the unique needs of individual organizations. Businesses and governments worldwide use Appian to simplify process innovation with the real-time visibility, control and analytics needed to improve the critical processes that determine business performance. Appian allows all users across the organization to effectively collaborate and be part of the process of achieving corporate goals. Appian is headquartered in the Washington D.C. region, with professional services and partners around the globe. For more information, visit www.appian.com.
About the Magic Quadrant
The Gartner Magic Quadrant is copyrighted December 2007 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Contacts:
Ben Farrell
Director, Corporate
Communications
+1 703-442-1067
ben.farrell@appian.com
