Thought Leadership From the Payor Community Will Gather in New York City at Frost & Sullivan's One-Day Executive Congress on Thursday, May 1, 2008

Healthcare Industry thought leaders are scheduled to be in attendance at this years Frost & Sullivan One-Day Executive Congress on Growth in New York City at the W New York The Court on Thursday, May 1, 2008.

Delivering Customer Satisfaction in Member Management: New Directions in Capturing Loyalty and Competitive Advantage is an exclusive Invitation-only VIP gathering of leading healthcare insurers. This workshop will bring together an elite roster from the nations leading healthcare insurers for a full day exchange of best practices, and provide an opportunity for executives to benchmark existing strategies that tackle their industrys top-of-mind concerns.

As health insurers come under extreme pressure to meet the increasing complex needs of its member base, Consumer Directed Health Plans (CDHPs) are driving significant changes in corporate culture and member management strategy, states Frost & Sullivan Healthcare & Life Sciences Vice President Greg Caressi. As the popularity of CDHPs increases, innovative approaches to treating members will become an imperative driver for retention, revenue, and profitability.

Confirmed thought leaders in attendance at this years congress include the institutional Vice Presidents for: Atlantis Health Plan, Divisions of Blue Cross Blue Shield, CIGNA HealthCare, Connecticare, HIP Health Plan, Convergys, Palmetto Health Alliance, Universal American Financial Corporation, and the US Dept of Health & Human Services, among others.

To secure additional information on Delivering Customer Satisfaction in Member Management: New Directions in Capturing Loyalty and Competitive Advantage: A Frost & Sullivan One-Day Executive Congress, or information on event invitations, please contact Brian Denker at brian.denker@frost.com or 516-255-5474.

About Us

Frost & Sullivan, the Global Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth Partnership Services, Growth Consulting, and Career Best Practices empower clients to create a growth focused culture that generates, evaluates, and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivans Growth Partnerships, visit http://www.frost.com.

FOR MORE INFORMATION

For further information on Frost & Sullivan events, press/media registration and inquiries, contact Brian Denker at brian.denker@frost.com or 516-255-5474.

Contacts:

Frost & Sullivan
Brian Denker, 516-255-5474
Director, Marketing/Operations
brian.denker@frost.com

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