Merrill Corporation Enhances Audio Recording Transcription Services

Merrill Corporation, a leading global provider of technology-enabled services for the financial, health care, real estate, legal and other corporate markets, announced today the availability of expanded audio recording transcription services to meet the growing need for expert handling of audio recordings as electronic evidence. The expanded services, which are managed by Merrill’s legal transcription experts, provide clients with a convenient, single-source service for all their audio transcription needs, regardless of project size, scope or geographic location. Clients can manage all projects via a single point of contact, with available integration to Merrill Lextranet’s secure, Web-based technology platform for easy management of audio files and transcripts.

Recorded audio files such as voice mail, podcasts, online meetings, call center archival files and other transactional phone recordings have become an increasingly important source of critical information pivotal to winning cases. This key source of evidence is governed by the revised Federal Rules of Civil Procedure, which require parties to preserve and produce many forms of electronically stored information (ESI). The transcription of audio evidence, which can often encompass hundreds or thousands of individual files, must be carefully managed by trained legal experts to ensure that a proper chain of custody of files is maintained at all times. To meet the growing need for these expert services, Merrill has expanded its audio transcription service, leveraging its long history in providing court reporting services for the legal community.

“The volume of audio recordings as ESI has exploded, and attorneys are searching for better ways to manage this critical evidence,” said David Perry, Merrill’s senior director of court reporting product management. “Merrill’s audio recording transcripts are produced according to the same standards of accuracy, quality and outstanding customer service that we apply to all of our litigation support services. The combination of our expertise, experience and global reach makes it easier than ever for our clients to manage their audio transcription projects more efficiently and cost-effectively.”

Merrill’s audio transcription team can process large audio file collections and transcribe audio files regardless of digital or analog file format or physical media type. In addition, audio recording transcripts can easily be fully integrated with the transcript management systems, including the award-winning Merrill Lextranet case management system, which provides easy Web-based access, allowing users to efficiently search, code and manage audio recording transcripts alongside other case assets.

Clients worldwide rely on Merrill to provide integrated, cost-effective and reliable litigation support solutions. Merrill combines expert project management, experienced service professionals and sophisticated tools to help companies successfully manage litigation challenges. Merrill’s litigation solutions deliver seamless support from complaint to post-trial, with efficiency-oriented consulting, forensic data collection, data processing, Merrill Lextranetonline document hosting and discovery review, deposition services, and trial graphic design and presentation services.

About Merrill Corporation

Founded in 1968 and headquartered in St. Paul, Minn., Merrill Corporation (www.merrillcorp.com) is a leading provider of outsourced solutions for complex business communication and information management. Merrill’s services include document and data management, litigation support, language translation services, branded communication programs, fulfillment, imaging and printing. Merrill’s target markets include the legal, financial services, insurance and real estate industries. With more than 5,900 people in over 70 domestic and 15 international locations, Merrill empowers the communications of the world’s leading companies.