As Cloud Arrives On Main Street, We Need A New Set Of Metrics For Cloud SLAs

 A lot can happen in a year, and in the world of cloud computing, 2014 was a breakout one. Cloud adoption finally experienced a tornado of demand that swept up large enterprises en masse. Yet as businesses move services to the cloud and increasingly depend on 3rd party vendors, important questions should be answered around who is responsible for managing these services and how service… Read More