UST GlobalSM, a leading provider of IT services and solutions for Global 2000 enterprises, announced today at the Gartner Outsourcing & Vendor Management Summit that it was awarded the #1 ranking by the Brown & Wilson Group in their 2007 System Revitalization, Transformation, Modernization and Re-Engineering Services report. The report helps enterprises identify providers that best fit its application modernization and legacy systems re-engineering needs. To view the report, go to: http://ust-global.com/legacyreport.aspx.
“Our survey of clients and industry analysts make the study comprehensive and beyond any one dimension of tools, resources or hardware expertise. Being ranked the number one services provider means that a company not only has superior delivery and execution capabilities but an unwavering commitment to quality and the customer experience,” said Scott Wilson, partner, Brown & Wilson Group and co-author, The Black Book of Outsourcing. “According to the 2007 survey, UST clients are overwhelmingly satisfied with the work they’ve received, think that UST exceeds expectations and would highly recommend UST as a vendor.”
The new UST legacy modernization services include:
- Full spectrum documentation of legacy systems
- Business rules extraction and validation
- Preparing for Z/OS upgrades
The report finds that customization, innovation and deployment are the most important attributes influencing clients’ satisfaction of their outsourcing providers. Clients rated their legacy modernization providers in 18 areas; UST ranked #1 in nine areas including:
- Vendor overall preference/Vertical industry recommendations
- Innovation
- Customization
- Scalability, client adaptability, flexible pricing
“We are honored to be recognized for our modernization services and industry-leading execution,” said Lawrence I. Lerner, head of UST Consulting. “Our five-step method that brings together architecture, applications, process re-engineering and people change (management) is our differentiator. It’s a different approach. We immerse ourselves in our clients’ business rather than forcing tired methods on them.”
Cost Justified and Less Complicated Legacy Modernization Services
The top reasons why clients are currently migrating or planning to modernize their existing systems in the next year is because of the value these systems bring; how these systems affect top and bottom line revenues, and the significant improvement in support cost and time-to-market that can be achieved through effective modernization. When it comes to systems transformation and modernization (IT Outsourcing’s fastest growing sector), the report rated client experiences in the areas of:
- Leveraging existing legacy assets
- Structure and rationalization
- Business change, including business reengineering, business process redesign and improvement, and organizational change
- Enterprise architecture (including business and IT architectures)
- Architecture-driven modernization
- Large-scale and complex systems design, development and integration
- Value chain integration
- Service-Oriented Architecture
- Business system modernization
- Operational services, including IT outsourcing and business process outsourcing
“Enterprises have made significant investments in not only in mainframe hardware and software but also in intellectual capital and business processes over several decades. Mainframe-based applications and business processes are the drivers of these enterprises. Modernization of these applications allows enterprises to leverage sunk costs and move toward more agile systems. UST recognized this need and has committed itself to offering effective and efficient services to leverage those assets,” explains UST Chairman Dan Gupta. “This award reinforces our dedication and fuels our motivation to continue to raise the bar in this critical area in support of our enterprise clients.”
About the Gartner Outsourcing & Vendor Management Summit
The Gartner Outsourcing & Vendor Management Summit is the only event designed to provide a comprehensive view of the entire outsourcing arena to allow leaders from both business and IT groups to come together; and offers a holistic understanding of all the options, risks and opportunities available. The Summit provides unbiased, road-tested advice and best practices necessary for setting outsourcing strategies and objectives, evaluating and selecting the right services providers, managing relationships with external partners and delivering profitable outcomes. Additional information is available at www.gartner.com/us/outsourcing.
About UST Global
UST GlobalSM is a leading provider of end-to-end IT services and solutions for the Global 2000 market. UST Global offers a Client-centric Fully Integrated Engagement Model that provides the optimal mix of senior local resources with the cost, scale and quality advantages of offshore operations for each client. The company is known for its relentless focus on clients, flexibility, and commitment beyond contract. Headquartered in Aliso Viejo, California, UST Global has more than 5,500 employees worldwide and is certified globally as CMMI® Level 5, P-CMM® Level 5, and ISO 27001. For more information visit: www.ust-global.com.
Contacts:
Jaci Robbins, 949.600.5597
jaci.robbins@ust-global.com
