Ballmer Email: Microsoft Is Really Sticking To “Software Plus Services” Message

Microsoft CEO Steve Ballmer sent an email to customers today (reprinted below) summarizing some of the big news coming out of the Professional Developers Conference (PDC) in Los Angeles. He talks about both the Azure cloud services platform (a comprehensive set of storage, computing, and networking infrastructure services) as well as Office in the browser . The email reiterates Microsoft's core messaging that the Internet is fine, but it needs a little desktop software to really make it hum: "the key to delivering value today and in the future lies in combining the best aspects of software running on PCs, servers, and devices with the best aspects of services running on the Web-an approach we call "software plus services."" Client software is needed, he argues, to take full advantage of the hardware on devices. Multicore processors and new programming languages will expand computing capabilities, he says, and "the interactive experiences that people expect on their PC, mobile phone, and media player depend on sophisticated software running on powerful processors": In other words, software does the heavy lifting, and the browser makes access and communication easy: "For the Web, it's the ability to bring together people, information, and services so we can connect, communicate, share, and transact with anyone, anywhere, at any time."