Brisbane-based outsourced sales and marketing experts LMC Interactive Services have outlined five ways to fine-tune emotional intelligence - a key trait that the firm believes will increase the likelihood of success both personally and career-wise.
BRISBANE, AUSTRALIA, October 13, 2016 /24-7PressRelease/ -- Emotional intelligence is described as an intangible quality among individuals that affects how we manage behaviour, navigate social situations, and make personal decisions that achieve desired outcomes. It requires effective communication between the rational and emotional compartments of the brain, as it is common to emotionally react to something before the brain can rationally evaluate the complexities of a given situation.
LMC Interactive Services are of the opinion that emotional intelligence can greatly impact the way in which a business is able to sell to potential customers. The firm utilises aspects of emotional intelligence to channel the mindset of target consumers, and to gain a greater understanding their ever-changing desires. Indeed, the firm can detect the emotions of customers using face-to-face interaction, and they assist them in a way that reflects the unique brand values they uphold on behalf of their clients.
About LMC Interactive Services: http://lmcinteractiveservices.com.au/mission-statement/
If a person is unable to sell effectively to a target audience, it could be because they are slightly out of sync with their ability to manage or judge emotions. LMC Interactive Services believes that this mismanagement of delicate situations is often the cause of ultimately losing sales. It is because of this that the firm believes emotional intelligence often trumps intellectual ability when it comes to dealing face to face with customers, and understanding their needs. If a sales person doesn't have the necessary emotional empathy or ability to read situations, they are unlikely to succeed in a sales and marketing role.
With this in mind, LMC Interactive Services has put forward 3 practical ways to improve emotional intelligence that can be used in a variety of personal and business situations:
1) Having regular downtime - Downtime allows us to refocus and revisit past situations in order to gain clarity. LMC Interactive Services use downtime to think over the 'what's and 'why's behind actions or inactions of the day, allowing them to examine how they would do things differently when the next similar situation arises. Simply put, if time is not being put aside to examine behaviour, then it is extremely likely that the same mistakes, misjudgements, and loss of sales will be made time and time again.
2) Having backup plans - LMC Interactive Services follow the mantra of 'fail to prepare, then prepare to fail', and argue that being prepared for what's around the corner and beyond is of utmost importance. Thorough preparation allows for greater reaction times and the total avoidance of reactionary and overly emotional reactions. This is extremely important in sales situations, and LMC Interactive Services advise those in sales roles to practice dealing with a variety of different customer types, situations, etc. to avoid being caught off guard when the situation happens for real.
3) Seeing the other perspective - We've all heard the saying 'walk a mile in the other person's shoes' before judging, and LMC Interactive Services believes this phrase underpins the importance of emotional intelligence. When a co-worker, superior, investor, competitor - or even customer manages to get under your skin, the firm suggests looking at the situation from that person's perspective - examining it from every angle.
LMC Interactive Services use dynamic, cost-effective direct marketing services that are deployed throughout Brisbane. The firm's specialised sales and marketing campaigns are developed and tested using data that the firm has collected, and this allows them to always generate the best results.
LMC Interactive Services are committed to the development of the people they work with, and they regularly host voluntary educational and motivational workshops and seminars to help the firm's associates expand their skills set and improve both their personal and professional development.
Source: http://www.inc.com/larry-kim/5-simple-hacks-to-sharpen-your-emotional ... gence.html
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Want to Stay Ahead of the Game? Review Your Emotional Intelligence, Says LMC Interactive Services
October 13, 2016 at 03:00 AM EDT
