The free website is gaining popularity as a way for employees to post their complaints, insights, and anecdotes about life in the trenches of the American service industry.
PRLog - Aug. 14, 2014 - SAN FRANCISCO -- –The website “I Wish I Spit In Your Food” (iwishispitinyourfood.com) has a pretty shocking name, but for millions of under-appreciated and poorly compensated service workers with retail horror stories it rings true. The unique website has quickly become a sounding board for disgruntled workers and also a special kind of online community forum. There anyone can say whatever they want to get off their chest, and employees who post stories on the site are passionately participating in increasing numbers.
“Let’s face it,” says the site’s creator, Matt Ota. “Too many people are unemployed or under-employed. But even those who do find steady work often have to put up with a great deal of disrespect, mistreatment, and abusive behavior. To them retail sucks. So I created the website as a place for them to really say ‘I hate retail’ and whatever else is bugging them. The retail horror stories and retail sucks anecdotes they share are interesting, educational, and somewhat shocking.”
The key to success for Ota’s website is that in the real world of the service industry, people can get fired for talking back to customers. But on his website they can post freely and dish about whatever they want without fear of unwanted repercussions. That can be quite therapeutic for people who spend their workdays living the nightmare of real-life retail horror stories. They are frequently treated badly by customers who feel entitled and want to flaunt their egotism and power over folks who perform difficult and often stressful menial labor.
“In the United States today the gap between the working class and upper class is widening at an alarming rate,” Ota observes, “and the middle class is in danger of becoming extinct. Along with that disturbing economic trend, unfortunately, there is an ugly social trend developing. Based on dozens of ‘I hate retail’ and ‘retail sucks’ comments posted on my site it is obvious that some members of society feel that their status as consumers gives them a license to be rude and disrespectful. That’s inexcusable, and the website is one way to fight back against mean people and retail horror stories without the threat of losing your job.”
Surprisingly, the feedback is not limited just to menial jobs. Not long ago a doctor, for example, griped on the website about how self-centered and abusive some of his patients can be. Many of these angry workers also manage to maintain a great sense of humor in the face of insults and impossibly unreasonable customers. Reading the posts a visitor to the free site will find a combination of helpful tips and insights, bawdy and outrageous humor, and vividly expressed rage. There are stories from hardworking single moms that tug at the heart strings, tales of incompetent managers that can infuriate, and anecdotes about how employees get their revenge that will make any reader grin – and then think twice about ever abusing a service worker.
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New “I Wish I Spit In Your Food” Website Lets Workers Vent About Retail Horror Stories While Sharing Solidarit
August 14, 2014 at 12:11 PM EDT
