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In Bleak Season, One Online Retailer Declares Best Holiday Sales Ever, Wins Customer Service Survey
MINYANVILLE ORIGINAL With so much consumer activity going on the holidays are great for retailers though keeping up with customer satisfaction can be a challenge. That’s why -- despite this year's relatively weak growth in holiday spending -- Amazon (NASDAQ:AMZN) should be happy that it took home top honors again in ForeSee’s eighth annual holiday online satisfaction survey. Each year ForeSee determines the results from 24 000 customer surveys distributed between Thanksgiving and Christmas. The online retailer scored an 88 out of a possible 100 repeating the record-breaking score that it first managed last year and giving it the gold ...
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