Country's Largest Automobile Club to Boost Quality of Services Offered to Members
BARCELONA, SPAIN -- (Marketwire) -- 03/08/12 -- (NYSE: HPQ) -- Hewlett-Packard s.l. today announced that the Royal Automobile Club of Cataluña (RACC) has signed a five-year agreement for HP Enterprise Services to manage its applications.
Under the terms of the agreement, HP will help the RACC improve efficiency and productivity by transforming the way the organization delivers, manages and measures its IT applications.
The RACC is the largest automobile club in Spain, providing emergency breakdown support to more than 1 million members annually. The organization has 2,000 professionals; a fleet of 2,500 vehicles, aircraft and medical helicopters; and a phone service that remains open 24/7.
HP was selected for its high level of service and quality, which reflects the RACC's commitment to excellence in the services provided to its members.
"This agreement allows the RACC to increase the quality of its services by maximizing flexibility and adaptability to any potential changes in activity, while improving access to the latest innovations in the technology market," said Josep Mateu, general manager, RACC.
"The RACC's membership, insurance, member support and mobile telephony systems use different applications," said Albert Reichardt, director, Corporate Support, RACC. "HP Enterprise Services will provide our IT team with deeper insight into these applications so we can improve management, optimize costs and drive change within the organization."
Application-level visibility will improve the RACC's efficiency as well as the service it provides to its customers. Additionally, it will enable the RACC to align applications spending with business priorities while reinvesting the resulting savings in strategic initiatives and growth.
"In today's world of instant expectations, an enterprise's future success depends on optimally managing applications so that IT investments can be shifted from maintenance to innovation," said Ed Quinn, vice president, Worldwide Applications Development and Management Services, HP. "HP will help increase the RACC's business agility, optimize application performance and boost productivity."
To learn more, attend HP's premier client event, HP Discover, which takes place June 4-7 in Las Vegas.
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