To help standardize business processes and improve bottom line results across its operations, Komori America, the North American operations of Komori Corporation, one of the world's largest printing press manufacturers, has upgraded to the Oracle E-Business Suite 12.1 to help manage its financials, procurement, supply chain, projects, some customer relationship management capabilities such as call center operations, and time and labor.
Faced with managing a growing spare parts depot, field service, sales and marketing business and wishing to conduct more complex financial processes, Komori America decided to upgrade to the Oracle E-Business Suite 12.1 to help support its strong growth and to centralize supply chain and financial information and minimize system customizations.
Further improving its supply chain responsiveness, Komori is leveraging Oracle Field Service to quickly and cost-effectively dispatch field technicians to complete repairs and to track service performance for customers.
Specifically, Subledger Accounting was a new feature in Oracle E-Business Suite 12.1 that Komori America's finance team leveraged for rules-based accounting to breakout specific revenue cost ratios, which has helped Komori save time and money.
In addition, Komori is using Oracle Projects, part of the Oracle E-Business Suite, to help ensure projects stay on schedule and within budget.
"To support our continued growth, we needed a modern and integrated platform that would help us streamline and simplify business processes, but also enable us to conduct more complex financial processes and analysis," said Andy Katz, Director of IT, Komori America. "The Oracle E-Business Suite 12.1 has really delivered for us as it has enabled us to transform the way we manage and process financial and supply chain information. By centralizing information and increasing efficiencies, Oracle E-Business Suite has ultimately enabled us to save time and money."
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