Rich Rutherford and Simon Curtis of Project Navigation, a solution provider at the marcus evans National Healthcare CMO/CMIO Summit 2015, on improving quality outcomes in patient care.
NEW YORK, NY, Feb 26, 2015 - (ACN Newswire) - Today's Electronic Health Records (EHRs) are as critical to medicine as the electrocardiogram was in 1902. A wave pattern based on electric pulses assesses heart health while EHRs capture electronic data in population health patterns to assess and manage the health of our communities.
"The EHR is a "business critical' tool to ensure evidence-based interventions are implemented to improve patient outcomes. Aligning incentives, quality programs and Accountable Care Organization (ACO) requirements are essential to plan and execute strategies for healthcare organizations' sustainability," says Rutherford, President & General Partner, Project Navigation.
'Currently, most health systems have installed or purchased software from different vendors that are not aligned in a way to achieve the desired outcome or move confidently into negotiating risk-based contracts," he adds.
Project Navigation is a solution provider at the marcus evans National Healthcare CMO/CMIO Summit 2015, in Atlanta, Georgia, March 9-10.
- How can strategic planning and resource allocation review help organizations avoid costly mistakes with their EHRs?
Rutherford: Organizations quickly implemented systems to meet incentive programs but they have not ensured that the foundation of those systems supports their long-term goals. This is not just about using EHRs, but about improving patient outcomes. Providers will be held accountable by patients for their quality measure results publicly as seen on CMS's website: Physician Compare and Hospital Compare.
Ultimately, patients are going to drive revenue. If a provider or hospital's quality report card is not competitive, they will not be in business for much longer.
Curtis: Optimization is critical for usability and workflow. Many groups fail when they create too much noise in the system, and do not present information in the most effective way for managing the patient's care. Clinical elements get missed, or do not get picked up in a timely manner to affect care.
- Budget overruns are plaguing organizational initiatives. How can hospitals better manage costs?
Rutherford: A major component of budget over-allocation is not correctly projecting the level of effort that must be expended to complete the work. The vendor's software fees are known, but operationally, what will it take to get the specific hospital or physician office to full use of the system? The vendor may give an estimate, but accurate figures are needed. Many organizations are in financial trouble because the initiative ended up costing much more than they estimated and in some cases resulted in credit rating reduction.
Curtis: As Medicare and other payers shift their payments to value-based models, defining and measuring value correctly and managing towards improving value and outcomes is critical to providers. However, getting large provider groups to standardize, operationalize, measure and enhance their value to meet alternative payment models is a challenge.
Provider groups are looking at existing requirements to figure out the lowest impact to achieving them. Many are successfully collecting and recording defined clinical elements to satisfy quality measures, but are not in a position to measure, monitor and use data and systems to improve outcomes optimally because of time and resources. Technology, operations and workflow must be aligned to support population health management and better outcomes to thrive within the new payment models.
- Any final thoughts on integration?
Rutherford: Effective integration across software platforms and service line processes are essential to managing patient outcomes. We focus our clinical project management services in this space and work across department and vendor silos to achieve organizational objectives.
About the National Healthcare CMO/CMIO Summit 2015
The National Healthcare CMO/CMIO Summit is the premium forum bringing senior level medical executives and solution providers together. Taking place at The Ritz-Carlton Buckhead, Atlanta, Georgia, March 9-10, 2015, the Summit includes presentations on succeeding under value based purchasing, implementing Meaningful Use Stage 2 into the healthcare organization, EHR implementation and discussion on merging clinical data and insurance data to improve quality and outcomes.
For more information please send an email to press@marcusevanscy.com or visit the event website at www.nhcmiosummit.com/RichRutherfordSimonCurtisInterview
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About Project Navigation
Project Navigation, founded in 2006, focuses exclusively on clinical project management and other consulting services to hospitals, outpatient and ambulatory service lines. We are headquartered in King of Prussia, PA with experienced team members across the country working with organizations as we transition to consumer driven and value based reimbursement. Strategy and execution are essential to align incentive and quality programs with ACO agreements while achieving growth through acquisition and ambulatory service volume. Let us join together to improve the wellbeing of the communities you serve. www.projectnavigation.com.
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