NEW YORK, Oct. 8, 2015 /PRNewswire-iReach/ -- fishbat is a leading internet marketing company based in New York, N.Y. The company combines proven Internet marketing strategies that include SEO, digital ads, Web content and social media optimization (SMO) to help businesses increase profits and expand brand awareness.

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Talking to your customers seems like a fairly simple task, but many marketers don't do it as often as they should. According to CMO of fishbat, Jennifer Calise, "One of the biggest mistakes marketers can make these days is not talking to their customers as often as they should. Asking questions and listening to what your customers have to say on a regular basis can help you market your product or services much more efficiently and effectively".

Here are some reasons why you should take the time to talk to your customers:

1.     They can help you find and reach new consumers

Your current customers are the best resource to figure out where to find new consumers and how to get them to engage with your company. Chances are, most of your customers have certain things in common, and learning from them can help you reach out to more people.

2. To figure out what it is they actually want

Again, this seems like it would be a simple task- most would think that consumers would tell you what they want on their own. In reality, a lot of consumers won't ever actually say it. Out of all your customers, only a few will give you feedback without being provoked in some way. So it is important to go out of your way to ask the rest of your consumers what it is they actually want and adjust to those needs.

3. Finding out why they came to your website

If you don't take the time to talk to your customers, your business can be losing out on a lot of important information. By talking to your customers you can find out why they originally came to your website, what is preventing them from accomplishing what you want them to accomplish on your site, and what can keep them coming back and referring other people to your site.

fishbat is a full-service online marketing company and social media agency dedicated to connecting all types of businesses with their target audiences in the most effective and efficient way. Through innovative strategies in social media management, search engine optimization (SEO), branding, web design, reputation management and public relations, fishbat promotes a consistent and professional online voice for all of its clients.

Media Contact: Scott Darrohn, fishbat, 855-347-4228, press@fishbat.com

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SOURCE fishbat