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July 27, 2010 at 09:05 AM EDT
ModusLink expands relationship with Provo Craft
ModusLink to provide supply chain services and take on warehouse and fulfillment infrastructure

ModusLink Global Solutions, Inc. (NASDAQ: MLNK) is expanding its business process outsource relationship with Provo Craft, a leading global supplier of innovative crafting tools and technology. ModusLink will assume the existing Provo Craft warehouse and fulfillment infrastructure to execute an integrated range of value chain services in the U.S.

In addition to contact center and customer service support of the Provo Craft direct response program at its e-Business hub in Orem, Utah, ModusLink will perform order management, configuration, fulfillment and returns management at the Provo Craft facility in Spanish Fork, Utah. With e-Business and supply chain services delivered by a single provider, the supply chain can dynamically react to ever-growing channel demands. ModusLink can seamlessly assume responsibility for these services, without disrupting any existing processes, enabling Provo Craft to make more resources available for product development and marketing.

“The burden of retaining fulfillment and distribution operations in-house can be costly, and limits the resources available to focus on core competencies,” said Nate White, chief operating officer for Provo Craft. “ModusLink’s large global footprint, scalable operations and knowledge of global markets will enable Provo Craft to expand our customer reach internationally. By transferring our infrastructure to ModusLink, rather than straightforward outsourcing, we are able to maintain our high service levels, avoid disruption and most importantly, ensure our employees incur no hardship.”

Warehouse and fulfillment employees of Provo Craft have been offered immediate positions of employment with ModusLink. The facility, located in Spanish Fork, Utah is more than 200,000 square feet. Its addition to the ModusLink footprint increases the efficiency and extends the capabilities of ModusLink’s supply chain processes and services.

“With this unique outsourcing solution, Provo Craft can devote more time, money and resources to research and product innovation, while benefitting from our world-class value chain to support its strategy,” said Bill McLennan, president, global operations for ModusLink. “Through this expanded client engagement, ModusLink gains a highly streamlined facility in the region with an existing configuration and fulfillment team already trained and highly skilled to service our clients.”

About ModusLink Global Solutions

ModusLink Global Solutions, Inc. (NASDAQ: MLNK) designs and executes global value chain strategies to solve clients’ cost, time-to-market, customer satisfaction and revenue objectives. Our supply chain, aftermarket and e-Business solutions support the end-to-end product lifecycles of the world’s leading technology and consumer goods companies. ModusLink has more than 25 years of experience executing complex supply chain processes such as sourcing, configuration and fulfillment. We seamlessly integrate these critical functions with global, multichannel e-Business initiatives and aftermarket programs. Backed by a footprint of more than 25 solution centers in 14 countries, ModusLink clients can react quickly to shifting market dynamics impacting value chain performance and revenue. For more information about ModusLink’s flexible, scalable and sustainable solutions, visit or, the blog for value chain professionals.

This release contains forward-looking statements, which address a variety of subjects including, for example, the expected benefits of the business relationship between ModusLink Global Solutions and Provo Craft. The following important factors and uncertainties, among others, could cause actual results to differ materially from those described in these forward-looking statements: We frequently sell to our clients, including the client referenced in this press release, on a purchase order basis and without contractual minimums and therefore our sales are subject to demand variability; Our success depends on our ability to execute on our business strategy and the continued and increased demand for and market acceptance of our solutions and services; We may not be able to expand our operations in accordance with our business strategy; We may experience difficulties integrating technologies, operations and personnel in accordance with our business strategy; We derive a significant portion of our revenue from a small number of customers and the loss of any of those customers would significantly damage our financial condition and results of operations; Increased competition and technological changes in the markets in which we compete; and risks associated with international operations. For a detailed discussion of cautionary statements that may affect ModusLink Global Solutions’ future results of operations and financial results, please refer to our filings with the Securities and Exchange Commission, including our most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q. Forward-looking statements represent management's current expectations and are inherently uncertain. We do not undertake any obligation to update forward-looking statements made by us.

ModusLink Global Solutions is a trademark of ModusLink Global Solutions, Inc. All other company names and products are trademarks or registered trademarks of their respective companies.


Farrah Phillipo, 781-663-5096
Communications Manager
SHIFT Communications
Maura Landry, 617-779-1829
Robert Joyce, 781-663-5120
Director, Investor Relations
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