MetLife Auto & Home Offers Hurricane Preparedness Tips
With much of the East Coast, from the Carolinas to Maine, bracing for a close encounter with Hurricane Earl, residents in harm’s way are being urged to take precautionary measures to help minimize property damage and protect loved ones. To help consumers prepare for the storm, MetLife Auto & Home offers the following tips:
For MetLife Auto & Home customers who have questions about the storm, or who need to file claims, a 24-hour, toll free claim line is available by calling 1-800-854-6011.
“We’re ready to take care of our customers in the event that the worst occurs,” said Mike Convery, vice president and chief claim officer for MetLife Auto & Home. “Our national Catastrophe Response Team of adjusters will be dispatched to areas impacted by the storm to help covered customers secure shelter, guide them through temporary repairs, issue checks for immediate expenses, and promptly compensate customers for property damage.”
Boats present unique challenges, and MetLife Auto & Home urges boat owners to take precautions to protect their property. For vessels kept in the water, it may be necessary to remove the boat from the area where the boat is moored or docked to a protected area. MetLife Auto & Home reminds its customers that after a hurricane advisory is issued by the National Weather Service for the area where their boats are moored or docked, their policies provide $250 reimbursement for the costs associated with this type of removal.
After the Storm
Convery also suggested that those who may be impacted heed the safety warnings of local officials and take precautions to protect themselves and their property. It’s important to be cautious of hazards that may make it unsafe to enter the home, such as downed power lines and broken glass. If unable to enter, customers should seek shelter elsewhere and re-enter their homes only when it is safe to do so.
When it is safe to enter, covering exposed portions of property with heavy-duty tarps and boarding up any broken windows can help protect the premises from additional exposure to the elements and minimize the possibility of additional property damage. In addition, MetLife Auto & Home suggests that consumers save receipts for temporary repairs, make inventory lists of damaged property, and write down any issues or concerns they have, so that insurance personnel can get their claims processed as soon as possible.
Additional disaster preparedness information is available at www.metlife.com/disasteradvice, which offers a wealth of material designed to help consumers reduce hurricane risk. The site provides access to detailed hurricane preparedness information developed in coordination with the Institute for Business and Home Safety (IBHS), including step-by-step instructions on how to prepare in advance of a hurricane. The site also provides consumers with a downloadable personal property inventory, to help homeowners keep careful track of their personal belongings and valuables. Additional material on disaster preparation is available under “Life Advice®,” which was developed with assistance from the Federal Emergency Management Agency (FEMA) and the American Red Cross, including information on what to do after a hurricane strikes, what types of damages are generally covered under an insurance contract, and links to additional resources.
MetLife Auto & Home is one of the nation’s leading personal lines property and casualty insurance companies. MetLife Auto & Home is a subsidiary of MetLife, Inc., a leading provider of insurance and financial services with operations throughout the U.S. and the Latin American, European, and Asia’s Pacific regions. For more information, visit www.metlife.com.
MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI.
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