Network Global Logistics Ranked First Among 3PL Providers in Magazine's 'Quest for Quality'
Posted on August 26, 2011 at 07:00 AM EDT
Consistency, Technology, Efficiency, Customer Service Cited in Voting
BROOMFIELD, CO -- (Marketwire) -- 08/26/11 -- Network Global Logistics (NGL), a worldwide provider of transportation and logistics services, was recently named the Number One 3PL provider by Logistics Management Magazine -- the "best of the best," determined by reader voting and the magazine's panel of experts.
"Leading our list of (3PL) providers this year is... Network Global Logistics, with an impressive weighted average of 45.19," the magazine's editors wrote. "Network also took the top spot in four of the five attribute categories, scoring 8.94 in Carrier Selection/Negotiation, 9.72 in Order Fulfillment, 9.31 in Transportation/Distribution, and 8.48 in Inventory Management."
For nearly three decades, LM's Quest for Quality has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. To determine the best of the best, LM readers rate carriers and third-party logistics (3PL) service providers strictly on the basis of service quality.
"Considering the tremendous group of companies we were compared with, this is quite an honor," said NGL CEO Raymond J. Garcia. "It's further evidence that when it comes to providing solutions to complex logistics and supply chain issues, the team at NGL stands above the rest. Whether you look at NFO or complete supply chain and logistics services, we do our best to out-think and out-engineer everybody else."
Added Garcia, "As we move forward with several strategic acquisitions, we will continue to strengthen our ability to offer services and products that no other company in the Service Parts Logistics (SPL) and supply chain space can offer."
As the magazine's editors noted, this isn't the easiest time to demonstrate excellence in logistics.
"When you consider the operating environment in which carriers and 3PLs found themselves operating over the past 12 months, the editorial staff agrees that securing reader faith and walking away with a Quest for Quality Award in 2011 is nothing less than a monumental achievement," the editors wrote.
The awards process is a six-month undertaking. This year, 4,575 logistics and supply chain decision makers voted to choose the best of the best from 111 transportation and logistics services providers that have, as the magazine noted, "risen above the rest."
Third-party logistics providers are rated on Carrier Selection & Negotiation, Order Fulfillment, Transportation & Distribution, Inventory Management and Logistics Information Systems. The scores account for the importance readers attach to each attribute; the magazine's research team then uses those rankings to create weighted scores in each category. For example, readers have historically placed the single highest value on On-time Performance -- and they did so again in 2011.
After readers ranked these key attributes, they graded each provider they use on each of the five core Quest for Quality attributes. The magazine's research team then multiplied the provider's average scores for each attribute by the attribute's ranking. Next, the weighted scores were calculated for all five attributes for a given vendor and added to create an aggregate number.
NGL will be presented with its award at the 28th annual Q4Q Gala Dinner Awards Oct. 5 in Philadelphia.
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