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March 09, 2012 at 08:12 AM EST
Full Car Rental Refunds for Velvet Sky
First Car Rental wishes to inform all present, past and future customers that we are honouring all First Car Rental bookings made via the Velvet Sky website. Customers are able to amend or cancel bookings.


First Car Rental wishes to inform all present, past and future customers that Velvet Sky is our airline partner, and that our partnership agreement is the only association we have with Velvet Sky. The low cost airline’s current predicament does not affect First Car Rental or CMH operations and we are carrying on as per usual.

We are honouring all First Car Rental bookings made via the Velvet Sky website. Customers are able to amend or cancel bookings by means of the links provided on their voucher confirmation or via our Call Centre. We will also refund prepaid rentals done via the Velvet Sky website due to flight delays and/or cancellations.

First Car Rental will not penalise customers for cancellations. Payments will be refunded in full should customers wish to cancel pre-paid reservations since operational issues were announced by the airline on 20 February 2012.

We sincerely wish Velvet Sky all the best in their endeavour to resolve their affairs and we continue to remain supportive.

More Info:
First Car Rental has more than 6 000 vehicles in use in South Africa and has over 44 car rental branches, including branches at all major South African airports, business and tourist destinations.

Worldwide, we offer ‘book-ability’ access to 4500 locations in 100 countries. The First Car Rental fleet ranges from no-frills models to top-of-the-range luxury cars.

European Car Hire Partnership

In Europe, First Car Rental is partnered with SIXT Rent a Car, which was founded in 1912 and is Germany’s largest car rental company and one of the leading full-service leasing providers.

For more information:
First Car Rental
Melissa Storey
Executive Head: Strategy, Development & Marketing
First & Sixt Car Rental
Tel: +27 (0) 11 230 9999
www.firstcarrental.co.za

Media & PR:
Hot Salsa Media
+ 27 (0) 84 486 2136
viv@hotsalsamedia.co.za

Velvet Sky is a low-cost airline, which operates between Durban, Johannesburg and Cape Town, offering a safe and reliable service to business and leisure travellers in the domestic air travel market. For more info about Velvet Sky Airline, please visit their website .

Company Contact Information
First Car Rental
Melissa Storey
106 Pomona Road
Kempton Park, Johannesburg
2000
0861 1ST CAR

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Original Source: Full Car Rental Refunds for Velvet Sky
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