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May 01, 2012 at 14:27 PM EDT
IT support firm praised for excellent service
May 1, 2012 (MMD Newswire) -- A local group has recently lauded an already renowned IT support firm for their excellent service. The group based their glowing appraisal on various feedbacks from the different businesses that are located in the community. The great recommendations garnered from the responses were more than enough to cite the service of the IT support firm.
Comments garnered from various businesses which engaged the service of the IT support firm usually focused on the thoroughness of their service. Some clients praised how the firm was able to give them a complete support solution as they said that the firm was able to give support for both the hardware and software side of the technology. The clients are also glad that the firm provided a long term solution that lasted instead of simple band aid fixes.
The other praises came from firms who are amazed at the speed of resolution for the various IT support issues that they encountered. Statements about how they were able to cut down on the down time due to the fast and efficient ways that they solved the issue were also plenty.
Cost efficiency was also praised. The IT support service, while supposedly not cheap, was considered to be excellent and worth the expense. They are certainly not run of the mill IT support firms who are just looking for a quick buck.
Lastly, a majority of comments also focused on the excellent customer facing representatives that the IT support firm involved. Clients were heaping praises on the friendly way that the staff was able to provide the IT Support service which is very helpful during tense situations due to technical malfunctions.
Representatives from the IT support firm are very grateful for the award. In their released statement about it, they mentioned how the citation was a "validation for the great efforts that they have put in order to launch a respectable IT support service for their clients". The IT support firm also declared that while they would bask in the glory of their award, they would not stop in trying to come up with more ways to provide an even more excellent kind of service for their clients.
They ended their statement by saying that they hope this reward would be able to help inspire other potential clients to try out the IT support business that they are able to offer.
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