The silver lining in the #nbcfail cloud

A touch of irony: There’s good news in the #nbcfail fuss for the network and all networks: The channel is not dead, not yet. If I went too far — which, of course, is what I do for a living — I might argue that once we could get all the sports from the Olympics [...]

A touch of irony: There’s good news in the #nbcfail fuss for the network and all networks: The channel is not dead, not yet.

If I went too far — which, of course, is what I do for a living — I might argue that once we could get all the sports from the Olympics live on the web and apps, then we’d abandon old-fashioned broadcast channels and fragment ourselves silly. The channel, I’d argue, is a vestigial and artificial necessity of scarce broadcast spectrum, so who needs it?

But, of course, that didn’t happen. NBC is getting record ratings for its old-fashioned channels — even though it is airing an incredible volume of video online and even though Twitter, Facebook, and the web act as gigantic spoiler networks assuring that every result is known by every American hours before prime time.

Here’s the silver lining, then: Viewers still want channels and the value they add. That is precisely why they’re so mad that NBC is not showing the hottest contests live, because that’s what they expect a great channel to give them: the best, right now.

So NBC could take the #NBCfail fiasco as a Valentine. Not only would I argue that all the spoilers and chatter online are driving audience to prime time but the audience is telling NBC they’d prefer to watch a well-produced channel than the internet.

Take that, Jarvis and all you internet triumphalists!

Listen hard, NBC. Serve your audience well and maybe you’ll keep an audience.

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