Facebook wants to be your one and only messaging app, so it's asking for your phone number. Today it starts testing a version of Messenger for Android that lets you message non-friends by phone number. It'll request your number too to make these connections, though it's kept private. The test app also has a cleaner design and a buddy list that shows if friends who will get a push alert if pinged.
The test rolls out today to a limited subset of Messenger For Android users, but you can bet if the design and phone number messaging is popular, you'll see these changes roll out to everyone on Android, and maybe iOS too.
The Messaging War Rages OnMessaging is a fiery battleground right now. SMS, the carrier-controlled old text messaging standard is becoming obsolete. Expensive and with few features, it was bound to die eventually. So now, tech giants and young startups alike are competing to be the successor to SMS.
There's platform-based options like iMessage, which is baked into iOS so iPhone users can message each other for free. There's cross-platform services like Facebook Messages and the new Google Hangouts, which let people communicate across desktop, mobile, and sometimes even email. There are mobile-first startups like WhatsApp, WeChat, Kik, and KakaoTalk that focus on speed and group messaging. And then there are specialty apps like Snapchat's self-destructing photos, and Line's stickers.
The potential messaging user base, which includes practically everyone, is fractured across all these services. You might not know which of these apps your friends are on, but you can bet on one thing: they have a phone number.
That's why many of these startups rely on your phone book and number. They scrape your phone's contact list and make it easy to message anyone whose number you have. This way you don't have to formally connect on these services.
PhonebookNow Facebook is doing the same to open messaging between non-friends. It knows its social graph isn't perfect. Sometimes you end up with someone's phone number, and the friendship comes later if at all. So it asks to verify your phone number and import your address book so you can select recipients by name rather than number.
Your number is defaulted to the “Only Me” privacy setting on your profile, but a company spokesperson admits it also uses that number to “to help keep Facebook safe, to help people make friend connections, and to deliver targeted ads.”
Messenger is better and more reliable for everyone using it if you can reach both your Facebook friends and the people you text using your default texting app. Entering your phone number helps people you message (but aren't necessarily Facebook friends with) reach you through Messenger.
In the end, Facebook doesn't want you to have to bounce out of messenger and SMS someone, so it's essentially assimilating SMS and letting you do it from within its app. Then you can use its extra features like audio messaging, read receipts, location sharing, and more.
If the strategy works, it could increase engagement and give Facebook more info about who you care about. I'd expect it to immediately start suggesting you friend whoever you message with by number. And its those friend connections that populate your News Feed with content that excites you. And that engagement happens to keep you coming back and seeing ads.
