CompuCom Named an Industry Leader in Gartner’s Magic Quadrant for End-User Outsourcing Services, North America 2014

CompuCom, a leading technology infrastructure services company, today announced it has been positioned by Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.1

Eight out of 19 IT service providers evaluated by Gartner were named as Leaders, with CompuCom positioned the farthest on the “Ability to Execute” axis. In addition to its leadership position in this premier report, CompuCom was included in the Desktop Magic Quadrant, North America and Help Desk Magic Quadrant, North America for 12 consecutive years, most recently in the “Challengers” quadrant of the 2014 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America.2

CompuCom has been positioned based on “Ability to Execute” and “Completeness of Vision.” Gartner defines Leaders as service providers that “perform skillfully. They have a clear vision of the market's direction and develop competencies to maintain their leadership. They shape the market, rather than follow it.”

CompuCom’s Persona Service Management is but one component of a comprehensive portfolio of services providing end-to-end capabilities. CompuCom understands the impact that social, mobile, cloud and analytics are having on clients’ operating environments, and provides solutions that deliver significant value while improving cost and end-user productivity.

CompuCom Chief Executive Officer Jim Dixon said, “We are pleased with our positioning in the Leaders Quadrant for the second consecutive year for this newly combined report. The recognition by Gartner as an industry leader reinforces our forward-thinking portfolio, as well as confirms our track record of consistently delivering across a broad array of industries and clients. As a significant portion of the Gartner positioning is based on direct client feedback, the results of this quadrant are validation of the great value our CompuCom associates deliver to our clients, every day.”

For more information and the full report, visit www.compucom.com/magicquadrant.

About CompuCom

Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit www.compucom.com.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Magic Quadrant for End-User Outsourcing Services, North America by William Maurer, David Edward Ackerman, and Bryan Britz, August 26, 2014.

2 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by William Maurer, David Edward Ackerman, and Bryan Britz, July 31, 2014.