Conversocial Recognized among SmartCEO’s 2015 New York Future 50

Conversocial, a leading provider of cloud-based social customer service solutions, received a 2015 Future50 award, presented by SmartCEO magazine. The awards program honors 50 mid-sized, fast-growth New York City companies that Smart CEO identifies as being on the fast-track to success, relying primarily on a three-year average of growth and revenue.

Conversocial provides a social customer service solution that manages tweets and posts coming in through social media for over 200 companies working to serve the social customer. Joshua March, CEO of Conversocial, founded the company based on his prediction that online communication and customer service would soon require businesses to invest in new technologies that align with the shifting social landscape. As the first company of its kind in this space, Conversocial continues to be at the forefront of the social customer service industry by providing best- in-class customer service processes and technology. Global companies have realized the need to adopt a “Social First” customer service, as consumers have increasingly turned to social channels as their first means of interaction with brands and companies, propelling the wide-spread adoption of Conversocial’s solutions.

“The SmartCEO Future 50 brings together a prestigious group of business leaders in New York, recognizing ingenuity and providing a compelling snapshot of the future,” said Joshua March, CEO and founder of Conversocial. “For Conversocial, this recognition is a testament to our talented team and our dedication to developing and delivering the innovative social customer service solutions our customers have come to expect.”

Conversocial was recognized along with various other winners at the New York City SmartCEO Future 50 event last night, January 29, 2015. Winners of the Future 50 award will be profiled in the January/February issue of New York SmartCEO magazine.

About Conversocial

Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels and through a peer-to-peer web app that connects the knowledge of the crowd with customer questions. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. The largest global firms including Google, Hertz, Barclaycard, Marks & Spencer, Allied Irish Banks and Prét A Manger turn to Conversocial to reduce costs and create the most inclusive customer service experience possible. For more information, visit www.conversocial.com