In an ideal world, the HOA Board works diligently to preserve property values and advance the best interests of the community; homeowners, in turn, support the Board and celebrate its achievements. As anyone who has ever lived in an HOA community can attest, it does not always work out this way, and too often HOA communities are characterized by a sense of disconnect between homeowners and the Board. In a new statement to the press, Kuester Management Group reveals some possible reasons for these disconnects—and some possible solutions.
“Often, the HOA Board fails to prioritize clear communication,” comments Bryan Kuester, President of Kuester Management Group. “Sometimes instead of offering a transparent summary of the rules and regulations, the Board jumps straight to fines and violation notices, and that can quickly cause relations to become strained.”
There are other ways in which miscommunication can cause Board and homeowner relations to fray. Often, the Board is lax in communicating details about upcoming meetings. “Homeowners want to feel like they are being represented and that their voices are being heard,” Kuester remarks. “It is important to invite homeowners to meetings and to give them plenty of advance notice—even if you frankly don’t think many will attend.”
Some homeowners become frustrated with a Board that feels ineffectual. The solution for this, Kuester says, is to publicize the achievements of the Board. “Use your newsletter and social media to let people know what the Board has accomplished, and what big projects you are working on,” Kuester suggests.
Communication is ever the key. “The HOA Board needs to come across as genuinely interested in representing homeowners, and in keeping the lines of communication open,” Kuester concludes.
More information about Kuester Management Group can be found at www.kuester.com
ABOUT:
Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time.
More information is available at www.kuester.com or @KuesterCompany
Media Contact
Company Name: Kuester Management Group
Contact Person: Bryan Kuester
Email: Send Email
Phone: 704-973-9019
Country: United States
Website: www.kuester.com
Source: www.abnewswire.com
