Answering Specialists, Inc. Reviews Customer Service Protocols

Customer Service Strategy That Gives Priority to the Customer

SEATTLE, WA, April 11, 2016 /24-7PressRelease/ -- With its rapidly expanding base of customers, Answering Specialists, Inc. (ASI) has reviewed its customer service protocols in the interest of maintaining a "no customer left behind" policy. Out of the review, two steps were taken to meet the continued customer growth.

Firstly, to more adequately meet the increasing number of customers that need to be serviced, additional staff were hired. And secondly, along with expanding the customer service department to meet the growing customer base, ASI has newly adopted a computerized ticket system. "With the ticket system, customer care can take place more efficiently," states Sheila Krier, Office Manager. "Every call, email, fax has a computerized ticket associated with it and prioritized based upon customer need."

"It is our intent that every customer, both new and old, will truly feel that their needs are our priority. Prompt attentiveness to customer needs is our mantra and employing the additional staff along with the computerized ticket system will help us maintain the quality of service we want to provide to our growing customer base," explains Tim Harlan, President/CEO of ASI.

Answering Specialists, Inc. is a telephone answering service company specializing in customized, True-Live, professional phone answering services to health care providers, the legal community, HVAC, construction, and many other industries that utilize off-site live phone receptionists. More information regarding Answering Specialists can be found at www.answeringspecialists.com or by calling Olaf Betat, Public Relations Officer, at 1-866-503-7025.

---
Press release service and press release distribution provided by http://www.24-7pressrelease.com