nCino Arrives at SunTrust

nCino, a leader in cloud banking, has been chosen by the Wholesale Banking segment of SunTrust Banks, Inc. (NYSE: STI), a $205 billion-asset institution, to advance its commercial lending capabilities. nCino’s Bank Operating System is being deployed to approximately 3,000 SunTrust teammates across sales, risk and operations providing new levels of efficiency, transparency and collaboration.

Atlanta-based SunTrust expects the nCino Bank Operating System to provide an additional competitive edge for its commercial lending capabilities by enabling the bank to make faster decisions and provide faster funding to its clients. nCino’s cloud-based architecture is an extension of the bank’s vast Salesforce.com platform enabling more meaningful customer interactions and engagement. As a result, SunTrust expects to improve efficiency, productivity and collaboration while emphasizing its client-first culture.

Video: SunTrust executives discuss nCino and why speed is the new business currency.

“When clients apply for credit, they want two things,” said Pam Kilday, SVP, Head of Operations at SunTrust. “They want a fast decision and secondly, they want money in their hands as quickly as possible. We believe the nCino platform will provide SunTrust an added advantage in terms of speed to market. We’re really excited about where we can take this platform and how we can leverage this investment to create a competitive advantage in the marketplace.”

nCino was chosen to extend the bank’s use of Salesforce’s world-class CRM system and will bring additional elements such as commercial loan origination, document management and dashboard reporting into a unified operating environment. With its entire Wholesale Banking segment on a common platform, SunTrust gains many benefits including:

• Speed. nCino removes the sequential nature of the loan process and instead will allow SunTrust teammates to collaborate on a deal or loan concurrently;
• Mobility. The ability to securely access information and complete work on the go allows SunTrust teammates to deliver solutions for clients in a faster, simpler way;
• Flexibility. The configurability and adaptability of nCino allows SunTrust to quickly add products and modify product-specific workflow or change processes in response to market demands, regulatory requirements and business changes; and
• Accountability. nCino’s reporting offers powerful analytics to monitor and measure performance at all levels of the Wholesale Bank in real time.

SunTrust selected Accenture as its strategic implementation partner to deploy nCino, based on the company’s wholesale credit expertise combined with the industry’s largest practice of Salesforce certified consultants.

“Accenture is excited to deliver this transformational wholesale lending solution for SunTrust,” said Chris Scislowicz, Managing Director, Financial Services, Accenture. “The SunTrust implementation is the largest nCino installation to date. Working with our nCino partners, we are pleased to help SunTrust achieve its business objectives of streamlining operational processes and delivering superior client service.”

nCino CEO Pierre Naudé added, “In our company’s four-year history, thousands of bankers have put their trust in nCino to deliver a faster, more informed loan experience. The commitment now from a top 10 U.S. bank further validates our vision to change banking through innovation and reputation, therefore elevating the relationship a banker can, and should, have with the customer. We are excited to have SunTrust as a client and look forward to seeing the impact our cloud-based technology has on this leading financial institution.”

About SunTrust Banks, Inc.

SunTrust Banks, Inc. is a purpose-driven company dedicated to Lighting the Way to Financial Well-Being for the people, businesses, and communities it serves. Headquartered in Atlanta, the Company has three business segments: Consumer Banking and Private Wealth Management, Wholesale Banking, and Mortgage Banking. Its flagship subsidiary, SunTrust Bank, operates an extensive branch and ATM network throughout the high-growth Southeast and Mid-Atlantic states, along with 24-hour digital access. Certain business lines serve consumer, commercial, corporate, and institutional clients nationally. As of September 30, 2016, SunTrust had total assets of $205 billion and total deposits of $159 billion. The Company provides deposit, credit, trust, investment, mortgage, asset management, securities brokerage, and capital market services. SunTrust leads onUp, a national movement inspiring Americans to build financial confidence. Join the movement at onUp.com.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

About nCino

nCino is the worldwide leader in cloud banking. With its Bank Operating System, built on the Salesforce platform, financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need. Follow @nCino or visit www.ncino.com.

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