Increasing Demand of Global Customer Communication Management (CCM) Market: Analysis & Forecast to 2023

Pune, India -- (SBWIRE) -- 08/13/2018 -- Customer communications Management (CCM) is described as an advanced derivative of enterprise content management (ECM) technology. The customer communication management software is developed from the convergence of output management technologies and document composition & generation. A CCM software allows customer interactions through a wide range of communication channels such as email, mobile, web-pages, SMS, print and customer self-services.