Customer Engagement Solutions - Asia Pacific Markets (2018-2024) - ResearchAndMarkets.com

The "Asia Pacific Customer Engagement Solutions Market Analysis (2018-2024)" report has been added to ResearchAndMarkets.com's offering.

The Asia Pacific Customer Engagement Solutions Market is expected to witness market growth of 13.4% CAGR during the forecast period (2018-2024).

Asia Pacific is witnessing prominent growth in customer engagement solutions. Growing adoption of cloud computing in the region has driven the market expansion in the region. Small & medium enterprises across various countries, such as Australia, Malaysia, Japan, and Singapore, are investing into information technology solutions to compete, secure, and capture digital opportunities present in the market.

Based on the Component Type, the Customer Engagement Solutions market is segmented into Solution and Services. The Solution market is segmented into Omni channel, Reporting & Analytics, Workforce Optimization and Robotic Process Optimization. The Services market is further segmented into Professional and Managed Services.

Based on the Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises.

Based on Deployment Type, the market is segmented into Cloud based and On-Premise.

The Verticals covered under the report include BFSI, Consumer Goods & Retail, Healthcare, Manufacturing, Travel & Hospitality, Telecom & IT, Media & Entertainment and Others.

Based on Countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

Key Topics Covered

Chapter 1. Market Scope & Methodology

Chapter 2. Market Overview

Chapter 3. Asia Pacific Customer Engagement Solutions Market

Chapter 4. Asia Pacific Customer Engagement Solutions Market by Organization Size

Chapter 5. Asia Pacific Customer Engagement Solutions Market by Deployment Type

Chapter 6. Asia Pacific Customer Engagement Solutions Market by Vertical

Chapter 7. Asia Pacific Customer Engagement Solutions Market by Country

Chapter 8. Company Profiles

• IBM Corporation
• Oracle Corporation
• NICE Ltd.
• Avaya
• SAP SE
• Microsoft Corporation
• Salesforce.com Inc.
• Pegasystems Inc.
• Open Text Corporation
• Aspect Software Parent Inc.

For more information about this report visit https://www.researchandmarkets.com/research/mfrt9f/_customer?w=4

View source version on businesswire.com: https://www.businesswire.com/news/home/20180917005598/en/