UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 13D
Under the Securities Exchange Act of 1934
(Amendment No.1)
APAC Customer Services, Inc.
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(Name of Issuer)
Common Stock, $.01 Par Value
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(Title of Class of Securities)
00185E106
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(CUSIP Number)
Howard Friedman, Esq.
6745 N. Kilpatrick, Lincolnwood, IL 60712
847-983-4950
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(Name, Address and Telephone Number of Person
Authorized to Receive Notices and Communications)
October 14, 2008
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(Date of Event which Requires Filing of this Statement)
If the filing person has previously filed a statement on Schedule 13G to
report the acquisition that is the subject of this Schedule 13D, and is
filing this schedule because of Rule 13d-1(e), 13d-1(f) or 13d-1(g), check
the following box. [ ]
Note: Schedules filed in paper format shall include a signed original and
five copies of the schedule, including all exhibits. See Rule 13d-7 for other
parties to whom copies are to be sent.
* The remainder of this cover page shall be filled out for a reporting
person's initial filing on this form with respect to the subject class of
securities, and for any subsequent amendment containing information which
would alter disclosures provided in a prior cover page.
The information required on the remainder of this cover page shall not be
deemed to be "filed" for the purpose of Section 18 of the Securities Exchange
Act of 1934 ("Act") or otherwise subject to the liabilities of that section
of the Act but shall be subject to all other provisions of the Act (however,
see the Notes).
CUSIP No. 00185E106
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1. Names of Reporting Persons.
I.R.S. Identification Nos. of above persons (entities only).
Individual Retirement Accounts for the benefit of
Ronald L. Chez and Ronald L. Chez Individually
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2. Check the Appropriate Box if a Member of a Group (See
Instructions)
(a) [ ]
(b) [ ]
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3. SEC Use Only
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4. Source of Funds (See Instructions) PF
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5. Check if Disclosure of Legal Proceedings Is Required Pursuant
to Items 2(d) or 2(e) N/A
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6. Citizenship or Place of Organization
United States of America
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Number of
Shares
Beneficially
Owned by
Each
Reporting
Person With
7. Sole Voting Power 3,387,241
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8. Shared Voting Power -0-
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9. Sole Dispositive Power 3,387,241
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10. Shared Dispositive Power -0-
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11. Aggregate Amount Beneficially Owned by
Each Reporting Person 3,387,241
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12. Check if the Aggregate Amount in Row (11) Excludes Certain
Shares (See Instructions) N/A
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13. Percent of Class Represented by Amount in Row (11) 6.711%
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14. Type of Reporting Person (See Instructions)
IN
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CUSIP No. 00185E106
Pursuant to Rule 13d-1 of Regulation 13D-G of the General Rules and
Regulations under the Securities Exchange Act of 1934, as amended (the "Act"),
the undersigned Ronald L. Chez (the "Reporting Person") hereby files this
Amendment 1 to Schedule 13D which was filed May 14, 2008.
Item 1. Security and Issuer.
This statement relates to the Common Stock, $.01 Par Value (the
"Stock") of APAC Customer Services, Inc., Six Parkway North, Deerfield, IL
60015.
Item 2. Identity and Background.
(a), (b), (c)
The Reporting Person is an individual whose principal occupation is an
investor and his business address is in Chicago, IL.
(d) The Reporting Person has not, during the last five years or before,
been convicted in a criminal proceeding (excluding traffic violations or similar
misdemeanors).
(e) The Reporting Person has not, during the last five years or before,
been a party to a civil proceeding of a judicial or administrative body of
competent jurisdiction and as a result of such proceeding was or is subject to
a judgment, decree or final order enjoining future violations of, or prohibiting
or mandating activities subject to, federal or state securities laws or finding
any violation with respect to such laws.
(f) The Reporting Person is a citizen of the United States of America.
Item 3. Source and amount of Funds or other Consideration.
The source and amount of funds used by the Reporting Person to purchase
shares of the Stock that require the filing of this Schedule 13D are personal
funds including amounts held by individual retirement accounts for the benefit
of the Reporting Person.
Item 4. Purposes of Transaction.
The shares of the Stock of the Issuer to which this statement relates
have been acquired by the Reporting Person for investment purposes. The
Reporting Person believes that the Issuer has continued to make progress with
respect to improving its operations and positioning Issuer in further
establishing itself in the customer services market. It is possible that at a
future date the Reporting Person might decide to seek a more active role in
management, offer suggestions regarding strategy and/or to sell shares of the
Stock or to acquire additional shares of the Stock through open market or
privately negotiated transactions. Any such future decisions will be made by the
Reporting Person in light of the then current financial conditions, operations
and prospects of the Issuer, the market value of the Stock, the financial
condition of the Reporting Persona and other relevant factors. The Reporting
Person plans to continue to strongly recommend to the Issuer that additional
specific meaningful standards be established with respect to senior management
and director stock ownership; i.e. the actual purchase of shares to further
assure the alignment of management and directors with shareholders. Except as
noted above, the Reporting Person has not formulated any plans or proposals
which relate to or would result in:
(a) The acquisition by any person of additional securities of the
Issuer, or the disposition of securities of the Issuer:
(b) An extraordinary corporate transaction, such as a merger,
reorganization or liquidation, involving the Issuer or any of its subsidiaries;
(c) A sale or transfer of a material amount of assets of the Issuer or
any of its subsidiaries;
(d) Any change in the present board of directors or to fill any
existing vacancies on the board;
(e) Any material change in the present capitalization or dividend
policy of the Issuer;
(f) Any other material change in the Issuer's business or corporate
structure including but not limited to, if the Issuer is registered closed-end
investment company, any plans or proposals to make any changes in its investment
policy for which a vote is required by Section 13 of the Investment Company Act
of 1940;
(g) Changes in the Issuer's charter, bylaws or instruments
corresponding thereto or other actions which may impede the acquisition of
control of the Issuer by any person;
CUSIP No. 00185E106
(h) Causing a class of securities of the Issuer to be delisted from a
national securities exchange or to cease to be authorized to be quoted in an
inter-dealer quotation system of a registered national securities association;
(i) A class of equity securities of the Issuer becoming eligible for
termination of registration pursuant to Section 12 (g) (4) of the Act; or
(j) Any action similar to any of those enumerated above.
However, the Reporting Person may at some future date propose
any of the foregoing changes or actions which he hereafter considers desirable
in light of his examination of the Issuer and its assets and operations, future
prospects and of the circumstances prevailing at the time.
Item 5. Interest in the Securities of the Issuer.
(a) The aggregate number of Shares of the Stock owned beneficially by
the Reporting Person is 3,387,241 (the "Shares") constituting approximately
6.711% of the outstanding shares of the Stock. The percentages in this Item
5(a) are based on 50,473,310 shares of the Stock Outstanding, as reported in the
Issuer's Form 10Q filed on June 30, 2008.
(b) The Reporting Person has the sole power (and no shared power) to
vote or dispose of or direct the disposition of Shares owned by such Reporting
Person.
(c) Except as described immediately below (and as set forth in Exhibit
A hereto), the Reporting Person has not effected any transaction in shares of
the Stock during the 61 days prior to and including October 14, 2008. The
Reporting Person purchased such Shares of Stock all in the open market as
follows:
Please see Exhibit A hereto entitled: Exhibit A to this Amendment 1
Schedule 13D Issuer APAC Customer Services, Inc., Reporting Person Ronald L.
Chez.
All purchases were made in the open market. The Reporting Person had
previously owned 3,257,624 shares of Stock, all acquired in the open market at
various prices more than 61 days prior to and including October 14, 2008.
(d) No person other than the Reporting Person has the right to receive
or the power to direct the receipt of dividends from, or the proceeds from the
sale of, the Shares owned by such Reporting Person.
(e) It is inapplicable, for purposes of this statement, to state the
date on which the Reporting Person ceased to be the owner of more than 5% of the
Shares of the Stock of the Issuer.
Item 6. Contracts, Arrangements, Understanding or Relationships with Respect to
Securities of the issuer.
None
Item 7. Material to be Filed as Exhibits.
Exhibit A is a schedule of Shares of Stock purchased by the Reporting
Person within the 61 days prior to and including October 14, 2008.
After reasonable inquiry and to the best of my knowledge and belief, I
certify that the information set forth in this statement is true, complete and
correct.
Dated: October 20, 2008 /s/ Ronald L. Chez.
Exhibit A to Amendment 1 to Schedule 13D
Ronald L. Chez, Reporting Person
Re: APAC Customer Services, Inc.
CUSIP No. 00185E106
PURCHASE NO. OF APPROXIMATE TOTAL
DATE SHARES COST COST including
- indicates sales PER SHARE Commission
8/22/2008 15000 $ 2.2257 $ 33,536
8/22/2008 -1010 2.2698 2,192
8/25/2008 -14000 2.305 31,990
8/25/2008 -2493 2.3119 5,714
8/26/2008 6600 2.1026 13,977
8/27/2008 3000 2.10 6,400
8/28/2008 42865 2.1021 90,537
8/29/2008 -7500 2.2626 16,870
9/2/2008 -13401 2.2817 30,410
9/3/2008 -9300 2.318 21,417
9/4/2008 -5500 2.33 12,715
9/5/2008 -2725 2.39 6,413
9/9/2008 3900 2.08 8,162
9/10/2008 2000 2.1334 4,292
9/12/2008 3000 2.1606 6,582
9/12/2008 3700 2.1581 8,035
9/15/2008 2000 2.1399 4,380
9/16/2008 5000 1.9004 9,602
9/18/2008 800 1.8638 1,521
9/19/2008 1800 1.81 3,358
9/19/2008 3000 1.91 5,830
9/25/2008 2000 1.91 3,920
9/26/2008 1500 1.89 2,865
9/29/2008 3000 1.75 5,300
10/2/2008 900 2 1,818
10/6/2008 7900 1.6307 13,033
10/6/2008 6000 1.66 10,080
10/9/2008 2000 1.49 3,030
10/10/2008 3000 1.4766 4,480
10/13/2008 6296 1.5176 9,675
10/13/2008 8900 1.5499 13,972
10/15/2008 32000 1.3466 43,491
10/15/2008 19386 1.3648 26,846