CustomerCount℠, a leading online enterprise customer feedback management system, has confirmed its Silver-level Sponsor at the 2015 Canadian Resort Conference (CRC), Sept. 9 – 10, at the Pan Pacific Vancouver hotel in British Columbia, Canada.
CustomerCount is a flexible online customer feedback solution providing intuitive real-time reporting on guest satisfaction through custom-built surveys. Originally built with the timeshare industry in mind, this platform specializes in segmenting customer data from call center operations, sales tours of timeshare properties, and customers’ vacation experiences. CustomerCount fluidly pushes real-time information to key decision-makers, enabling organizations to better understand their performance levels and adjust accordingly to gain a competitive edge.
“CustomerCount’s reason for sponsoring this conference is two-fold,” says Robert A. Kobek, RRP, president, CustomerCount. “First, we want to demonstrate our support for CRDA, especially since the timeshare industry is placing an ever-growing focus on the Canadian landscape. Second, CustomerCount is available in 40 languages. The fact that CRC attendees represent the global market makes this an extremely attractive conference.”
At CRC 2015, CustomerCount will sponsor the photo delegate list. This invaluable tool provides a visual aid to the names of attendees, enabling them to better identify the people they want to meet during the conference.
CRC is produced by Perspective Group on behalf of the Canadian Resort Development Association (CRDA), a trade association dedicated to furthering the interests of the resort industry throughout Canada and the rest of the world.
The annual event draws senior-level decision-makers from Canada, the United States, Mexico, the Caribbean and beyond. With interactive sessions and extended networking, CRC provides plenty of opportunities for attendees to meet with international and domestic delegates, make new business contacts and form strategic partnerships.
This year’s conference will focus on the future growth of the Canadian resort marketplace, the global vacation ownership industry, consumer trends, technology advances, product diversification, experience enhancements and more. Panel sessions will include a mix of the new entrants and seasoned veterans, who will provide varied opinions on issues affecting the industry. Attendees will come away with valuable insights on all that Canada has to offer to companies looking to expand there as well as insights on how to attract Canadian vacationers to other destinations.
To register and get additional information, visit www.canadianresortconference.com/
For more information about the Canadian Resort Development Association, membership opportunities and events, visit www.crda.com/
About CustomerCount℠
The CustomerCount℠ online survey system presents questions to consumers that maximize response rates and deliver our clients customized and actionable information. This customer engagement solution was built with the timeshare industry in mind by building a technological platform segmenting customer data from call center operations, sales tours of timeshare properties, and a customer’s vacation experience. Particular expertise lies in guest satisfaction with hotel and resort experiences, and guest satisfaction with contact center experiences. A robust reporting component supports 24/7/365 online access to real-time customer feedback via reports customized to meet individual business needs.
For more information visit http://www.customercount.com
About CRDA
CRDA is an industry-based association dedicated to furthering the vacation ownership resort and leisure industries. The association was founded over 30 years ago in response to the public’s demand for reliable information about timeshare products. Focus has since broadened to all aspects of shared ownership and the resort industry.
For more information on membership and events visit www.crda.com
About Canadian Resort Conference
Canadian Resort Conference (CRC) is an annual event produced and hosted by Perspective Group, the vacation ownership industry’s leading PR & Multimedia Company globally. CRC attracts senior-level executives from Canada, the United States, Mexico, The Caribbean and beyond, and provides a crucial networking platform for those interested in entering the Canadian resort marketplace, and those who want to find strategic partnerships with other international companies.
For more details visit http://canadianresortconference.com/
For more information about Perspective Group visit: http://perspectivemagazine.com/services
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